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Reviews of Ibis Culiacan

3 out of 5
Ibis Culiacan
Jesus Kumate 3500 Sur, Col San Rafael, Culiacán, SIN

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1001 reviews" "
Rating 8 - Good. 294 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with pets. We drive twice a year to Mexico from canada and back. Ibis is our choice!
Stayed 1 night in Apr 2024

10/10 Excellent

Hector Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good and quiet
Stayed 3 nights in Apr 2024

8/10 Good

Virve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ivonee Cortez on 23 Apr 2024
Gracias por su reciente visita, le esperamos pronto.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024
Response from Ivonee Cortez on 25 Mar 2024
Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

4/10 Poor

Inga

Travelled with partner
Disliked: Property conditions & facilities
The bathroom had a foul sewer stink. There was a defective fan on in our room banging all night. Noisy TV etc all niggt
Stayed 1 night in Mar 2024
Response from Ivonee Cortez on 25 Mar 2024
Thank you very much for taking the time to share your opinion with us. We would have liked you to have a better experience in our hotel and that is why we take note to improve the points that were not to your liking. we hope to see you soon.

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Clean. And great price
Stayed 1 night in Feb 2024
Response from Ivonee Cortez on 7 Mar 2024
Muchas Gracias por su visita. Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta

10/10 Excellent

Daisnery, Las vegas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 1 night everything was good.
Stayed 1 night in Dec 2023
Response from Ivonee Cortez on 12 Feb 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 Excellent

Cristhian Humberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Ivonee Cortez on 12 Feb 2024
Muchas Gracias por su visita y esperamos poder pronto verlo de vuelta.

10/10 Excellent

Christian

Stayed 2 nights in Jan 2024
Response from Ivonee Cortez on 22 Jan 2024
Gracias po su visita, le esperamos pronto.

8/10 Good

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ivonee Cortez on 12 Jan 2024
Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Ivonee Cortez on 12 Jan 2024
Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ivonee Cortez on 12 Jan 2024
Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This property is new & clean. The nice part other than being very close to the airport, 7 minutes, there is a Starbucks, Leys & small mall on the property.
Stayed 1 night in Nov 2023
Response from Ivonee Cortez on 29 Nov 2023
Thank you for your positive comments, we hope to have you again in this home

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2023
Response from Ivonee Cortez on 14 Nov 2023
Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.

10/10 Excellent

Robert, Leduc

Stayed 1 night in Nov 2023
Response from Ivonee Cortez on 29 Nov 2023
Gracias por su reciente visita, le esperamos pronto.

10/10 Excellent

Amairani, TURLOCK

Stayed 5 nights in Oct 2023
Response from Ivonee Cortez on 29 Nov 2023
Gracias por su reciente visita, le esperamos pronto.

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the service front desk person very friendly
Stayed 1 night in Nov 2023
Response from Ivonee Cortez on 6 Nov 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Carlos m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ivonee Cortez on 6 Nov 2023
Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2023
Response from Ivonee Cortez on 6 Nov 2023
Gracias por su visita, le esperamos pronto!!

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Ivonee Cortez on 6 Nov 2023
Gracias por su visita, le esperamos pronto!!

10/10 Excellent

Itzel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Ivonee Cortez on 6 Nov 2023
Gracias por su visita, le esperamos pronto!!

10/10 Excellent

Itzel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Ivonee Cortez on 6 Nov 2023
Gracias por su visita, le esperamos pronto!!

2/10 Terrible

CESAR

Stayed 1 night in Oct 2023
Response from Ivonee Cortez on 14 Nov 2023
Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel, esperamos nos de la oportunidad de servirle mejor en el futuro.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet
Stayed 1 night in Sep 2023
Response from Ivonee Cortez on 2 Oct 2023
Muchas Gracias por su comentario, nos alegra que Ud. haya disfrutado su estancia con nosotros.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Great hotel.
A great, modern, clean and quiet hotel. Friendly and helpful staff. Great, working AC. Nice bar/lounge with small but adequate menu. Close to shopping and airport. Would stay here again.
Stayed 1 night in Sep 2023
Response from Ivonee Cortez on 25 Sept 2023
Thank you for your visit, we hope to have you in our home soon.

10/10 Excellent

Vanessa

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Ivonee Cortez on 25 Sept 2023
Gracias por su visita, esperamos poder tenerle en esta su casa pronto.

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpo
Stayed 4 nights in Sep 2023
Response from Ivonee Cortez on 25 Sept 2023
Gracias por sus buenos comentarios, esperamos poder tenerle en esta su casa pronto.

6/10 Okay

fernando

Stayed 1 night in Aug 2023
Response from Ivonee Cortez on 18 Sept 2023
Gracias por su visita, esperamos su siguiente estancia sea mucho mejor a la previa.

8/10 Good

Denise

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave
Stayed 1 night in Aug 2023
Response from Ivonee Cortez on 23 Aug 2023
Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.

10/10 Excellent

David

Stayed 1 night in Aug 2023
Response from Ivonee Cortez on 4 Sept 2023
Gracias por su reciente viista.

8/10 Good

Don

Stayed 1 night in Jul 2023
Response from Ivonee Cortez on 5 Aug 2023
Gracias por su visita, esperamos brindarle un mejor servicio en su proxima estadia.

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room and beds small.
Stayed 1 night in Jul 2023
Response from Ivonee Cortez on 31 Jul 2023
gracias por sus comentarios, le esperamos pronto.

10/10 Excellent

osbaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Ivonee Cortez on 25 Jul 2023
gracias por su visita, le esperamos pornto.

10/10 Excellent

enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was short but I was very impressed with all the staff’s politeness and willingness to assist with whatever need we had. I will definitely stay again and recommend this hotel to friends and family!
Stayed 1 night in Jul 2023
Response from Ivonee Cortez on 25 Jul 2023
Thank you for your visit, we hope to have you back soon

10/10 Excellent

Maria Alejandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for me. It has all what I need
Stayed 1 night in Jul 2023
Response from Ivonee Cortez on 25 Jul 2023
Thank you for your visit, we look forward to seeing you soon

8/10 Good

Alfonso

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a good location , not far from airport.
Stayed 1 night in Jul 2023
Response from Ivonee Cortez on 25 Jul 2023
gracias por su visita, le esperamos pronto

6/10 Okay

Maria

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service
Stayed one night. Shower faucet began to leak at 330 am. Told the staff in the morning of the inconvenience and they could have cared less. Had a 14 hour. This was truly annoying to be waken up my this sound. I told the staff to let managers know.
Stayed 1 night in May 2023
Response from Ivonee Cortez on 6 Jun 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

2/10 Terrible

Ana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I booked a room via Expedia , got my key all was well. I went to my room and around 2am somone was trying to open my room door thankfully I placed the extra lock on the door and they weren’t able to get in. We’ll that made me and my girls loose sleep. And the next day the cashier confirmed that they sold the same room twice. I will not be staying here again
Stayed 1 night in Apr 2023
Response from Ivonee Cortez on 19 May 2023
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate all the attention and help that I received
Stayed 1 night in Apr 2023
Response from Ivonee Cortez on 19 May 2023
Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
It's far from downtown. It works better for people who needs to be in the airport area
Stayed 2 nights in Mar 2023

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

lisbeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean.
Stayed 1 night in Feb 2023
Response from Ivonee Cortez on 9 Mar 2023
gracias por su reciente estancia, le esperamos pronto.

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty end noise very noisy no good no rest bathroom no good
Response from Ivonee Cortez on 9 Mar 2023
Thank you for your visit, we are sorry for what happened during your stay, we hope you give us the opportunity to offer you our service again.

4/10 Poor

Jesus

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property was ok but had no service available and the walls were paper thin

2/10 Terrible

Javier, Rialto

Stayed 1 night in Jan 2023

10/10 Excellent

Juan carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean

8/10 Good

Alma Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean for the price.
Stayed 1 night in Jan 2023

4/10 Poor

Juan

Travelled with family
Very Small space air conditioner not working rooms not too clean really a pay more for this inappropriate place mention is very clean and functionality bad nothin is real

10/10 Excellent

Juan carlos

Stayed 1 night in Dec 2022