Valgus Hotel & Suites
3.5 star property

Mediterranean Cuenca hotel in Downtown Cuenca with full-service spa

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Valgus Hotel & Suites

Photo gallery for Valgus Hotel & Suites

Superior Double Room, 1 King Bed, Ensuite, City View | View from room
Superior Single Room, 1 King Bed, Ensuite, City View | View from room
3 bars/lounges
Interior entrance
Shower, free toiletries, hair dryer, towels

Overview of Valgus Hotel & Suites

8.0

Very good

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Free airport shuttleFree airport shuttleFree airport shuttle

Explore the area

Av. Fray Vicente Solano 4-31, y Florencia Astudillo, Cuenca, 010202
  • Popular LocationDomino's Pizza2 min walk
  • Popular LocationAlejandro Serrano Aguilar Stadium5 min walk
  • Popular Location14n - Antonio Borrero Station16 min walk
  • AirportCuenca (CUE-Mariscal Lamar)14 min drive
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Room options

Superior Single Room, 1 King Bed, Ensuite, City View

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

Superior Triple Room, 1 Bedroom, Ensuite, City View

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Connecting rooms available
Free cots/infant beds
Fridge
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Double Room, 2 Single Beds, Ensuite, City View

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Connecting rooms available
Free cots/infant beds
Fridge
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, 1 King Bed, Ensuite, City View

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cuenca

Valgus Hotel & Suites is located in Downtown Cuenca, a neighbourhood in Cuenca. Puente Roto and Casa de los Arcos Art Museum are local landmarks, and some of the area's attractions include University of Cuenca's Orchid Garden and Cuenca Botanical Garden.

What's nearby

  • Alejandro Serrano Aguilar Stadium - 5 min walk
  • Río Tomebamba & Calle Larga - 8 min walk
  • Calderon Park - 12 min walk
  • New Cathedral of Cuenca - 13 min walk
  • Mall del Rio - 3 min drive

Getting around

  • Gran Colombia Tram Station - 4 min drive
  • 14n - Antonio Borrero Station - 16 min walk
  • Cuenca (CUE-Mariscal Lamar) - 14 min drive

Restaurants

  • Golden Prague Pub - 6 min walk
  • La Parrillada - 5 min walk
  • Noé sushi bar - 6 min walk
  • Chifa Asia - 3 min walk
  • Café Del Parque - 4 min walk

About this property

Valgus Hotel & Suites

Hotel located in Downtown Cuenca
Take advantage of a free breakfast buffet, a free return airport shuttle and a terrace at Valgus Hotel & Suites. Treat yourself to a massage at Valgus Spa, the on-site spa. The on-site restaurant, Green Latin Bistro, features American cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • Free self-parking and valet parking
  • A local area shuttle, express check-in and a reception hall
  • A banquet hall, wedding services and luggage storage
Room features
All rooms are individually decorated, and boast comforts such as premium bedding and separate sitting areas, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Pillowtop mattresses, down duvets and sofa beds
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Balconies, separate sitting areas and separate dining areas

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle during limited hours
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Green Latin Bistro

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Free cot
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 buildings
  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Valgus Hotel Cuenca
Valgus Hotel
Valgus Cuenca
Valgus Hotel & Suites Hotel
Valgus Hotel & Suites Cuenca
Valgus Hotel & Suites Hotel Cuenca

Frequently asked questions

Is Valgus Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Valgus Hotel & Suites?

Self-parking and valet parking are free at this property.

What time is check-in at Valgus Hotel & Suites?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM.

What time is check-out at Valgus Hotel & Suites?

Checkout is at noon.

Does Valgus Hotel & Suites provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Valgus Hotel & Suites located?

Located in Downtown Cuenca, this spa hotel is within a 5-minute walk of Cuenca Municipal Planetarium and Alejandro Serrano Aguilar Stadium. Inter-American Center of Popular Arts and Río Tomebamba & Calle Larga are also within 10 minutes. 14n - Antonio Borrero Station is 16 minutes by foot and Luis Cordero (Hermano Miguel) Station is 17 minutes.

Valgus Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 18 reviews" "
Rating 8 - Good. 11 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

SantiagoNavarro

Liked: Cleanliness, staff & service, property conditions & facilities
I didnot like the pillows and the lack of air condition. Outside that everything was O.K.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Chris, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel center of everything
Hotel next to stadium and minutes from commercial and nightlife area. Only issue was traffic noise at night when sleeping due to close proximity to busy street.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
the free breakfast was poor by any standard

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very fine, unfortunately a very large and loud music festival right down from my window ruined the night.

8/10 Good

up and out, D

Liked: Cleanliness, staff & service, property conditions & facilities
Close to historic Cuenca - staff was unbelievable
Great hotel close to Historic Cuenca, staff was excellent and accommodating above and beyond normal. Room was spacious with great views. Hotel was very tastefully contemporary and felt safe. Only minor complaint was mattress was stiffness. I like a firm mattress but these were firmer than usual. I would still return to hotel though.
View of Historic Cuenca from Hotel Valgus

10/10 Excellent

ANA PATRICIA, MACHALA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nadie me recibió y no me dieron instrucciones para parquear, y luego q fui a recepción me indicaron insistentemente q vaya a ver las placas del carro en el subsuelo 2, tuve q decirle q me deje instalarme y bajaba a hacerlo y luego nuevamente me insistió
Stayed 2 nights in Oct 2021

6/10 Okay

MANUEL

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveller

Realmente no tuve experiencia en el hotel porque al llegar estaba cerrado, se mantuvo cerrado desde la pandemia. Expedia no puso ese status en la página.
Stayed 1 night in Oct 2020