Title: Hotel Spa Santa Ana Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=932&destination=Cuenca%2C+Cuenca%2C+Azuay%2C+Ecuador&selected=70533263&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Spa Santa Ana ## Photo gallery for Hotel Spa Santa Ana ![Outdoor spa tub - Hotel Spa Santa Ana (Cuenca)](https://images.trvl-media.com/lodging/71000000/70540000/70533300/70533263/d5260634.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Gift shop - Hotel Spa Santa Ana (Cuenca)](https://images.trvl-media.com/lodging/71000000/70540000/70533300/70533263/a9515a60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor spa tub - Hotel Spa Santa Ana (Cuenca)](https://images.trvl-media.com/lodging/71000000/70540000/70533300/70533263/8eab04aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Check-in/check-out kiosk - Hotel Spa Santa Ana (Cuenca)](https://images.trvl-media.com/lodging/71000000/70540000/70533300/70533263/91394f47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Hotel Spa Santa Ana (Cuenca)](https://images.trvl-media.com/lodging/71000000/70540000/70533300/70533263/055a11e1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Hotel Spa Santa Ana, you can look forward to free continental breakfast, an arcade/games room and laundry facilities. Treat yourself to some rest and relaxation at Sala Murillo, the on-site spa. In addition to a business centre and a steam room, guests can connect to free in-room WiFi. ## Reviews 6.6 ## Popular amenities - Breakfast included - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £61 28 Mar - 29 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=70533263&PinnedHotelID=70533263&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=70533263&PinnedHotelID=70533263&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=70533263&PinnedHotelID=70533263&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=70533263&PinnedHotelID=70533263&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=70533263&PinnedHotelID=70533263&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=70533263&PinnedHotelID=70533263&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=70533263&PinnedHotelID=70533263&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=70533263&PinnedHotelID=70533263&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Queen Room ![In-room dining](https://images.trvl-media.com/lodging/71000000/70540000/70533300/70533263/8272fcb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Room - 172 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Double Room ![Superior Double Room | Soundproofing, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/71000000/70540000/70533300/70533263/294ae8ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - 178 sq ft - Sleeps 3 - 1 Double Bed and 1 Large Single Bed ### View all photos for Triple Room ![Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/71000000/70540000/70533300/70533263/a93ec5bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - 213 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 2 Single Beds ### View all photos for Quadruple Room ![Soundproofing, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/71000000/70540000/70533300/70533263/b2cb1cf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room - Sleeps 4 - 1 Double Bed and 3 Single Beds ### View all photos for Suite ![Suite | Soundproofing, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/71000000/70540000/70533300/70533263/c5a87536.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 391 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Suites-Y-Spa-Santa-Ana.h70533263.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Suites-Y-Spa-Santa-Ana.h70533263.Hotel-Information) ## About the area Located in Cuenca, Hotel Spa Santa Ana is in the city centre. New Cathedral of Cuenca and Casa de los Arcos Art Museum are local landmarks, and some of the area's activities can be experienced at San Francisco Plaza Market and Plaza Rotary Market. Cuenca Municipal Planetarium and University of Cuenca's Orchid Garden are also worth visiting. [Visit our Cuenca travel guide](https://www.expedia.co.uk/Cuenca.dx932) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-2.89882%2C-79.00516&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x1o3FVpV3muaZ7fcjL_7F42eTYc=) Pdte. Córdova, Cuenca, Azuay ### What's nearby - ![Santo Domingo church at night, as seen from a rooftop on Park Calderon](https://images.trvl-media.com/place/6175552/9bcf9fe9-9e4b-4d0e-9ecc-fa69b9550479.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Calderon Park 2 min walk \- 0.1 miles - ![Aerial View of New Cathedral in center of Cuenca, Ecuador](https://images.trvl-media.com/place/6112456/a27c6d4d-db0c-4e5e-9cf4-7ada53dc7647.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) New Cathedral of Cuenca 3 min walk \- 0.2 miles - ![Cuenca, Ecuador - Stairs from Calle Larga to Rio Tomebamba](https://images.trvl-media.com/place/553248621532375170/c61299f3-9c52-4a7e-a1d1-7b694ee80745.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Río Tomebamba & Calle Larga 7 min walk \- 0.4 miles - University of Cuenca's Orchid Garden 5 min walk \- 0.3 miles - Alejandro Serrano Aguilar Stadium 12 min walk \- 0.7 miles ### Getting around - 14n - Antonio Borrero Station 6 min walk - Gaspar Sangurima Tram Station 12 min walk - Cuenca (CUE-Mariscal Lamar) 12 min drive ### Restaurants - Nevius Coffee Rooftop 1 min walk - hostal | bar yakumama 3 min walk - Angelus by Tutto Freddo 3 min walk - Sunrise Cafe 4 min walk - Negroni 3 min walk ## About this property ### Hotel Spa Santa Ana Hotel located in Downtown Cuenca Take advantage of free continental breakfast, an arcade/games room and laundry facilities at Hotel Spa Santa Ana. Indulge in some rest and relaxation at Sala Murillo, the on-site spa. In addition to a business centre and a steam room, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - Tour/ticket information, 80 meeting rooms and smoke-free property - A front desk safe, concierge services and a 24-hour front desk Room features All guestrooms at Hotel Spa Santa Ana feature comforts such as free WiFi and sound-insulated walls. More conveniences in all rooms include: - Bathrooms with rainfall showers and shampoo - 32-inch LED TVs with satellite channels - Wardrobes/cupboards and daily housekeeping ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/30000/20200/20146/c6ba7a03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Dorado Hotel Downtown Cuenca - Breakfast included - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 222 reviews £67 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=20146&PinnedHotelID=20146&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/96000000/95990000/95984900/95984880/59f56fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vaway Hotel Downtown Cuenca - Free Wi-Fi - Restaurant - Breakfast available - Parking available 9.0 Wonderful 112 reviews £44 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=95984880&PinnedHotelID=95984880&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/93000000/92510000/92507000/92506935/c027a227.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique La Ronda by Chat Noir Downtown Cuenca - 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Breakfast included - Parking included - Free Wi-Fi - Laundry room 8.0 Very good 38 reviews £39 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=18731725&PinnedHotelID=18731725&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=70533263&PinnedHotelID=70533263&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=70533263,20146,95984880,92506935,36084081) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily 7:30 AM to 10:00 AM - A restaurant ### Things to do - Arcade/game room - Billiards/pool table - Full-service spa - Steam room ### Family friendly - Arcade/game room - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - 80 meeting rooms - Business centre ### Full-service spa - Hot tub - In-room massages - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 15 accessible parking spaces - Handrails in hallways - Lever door handles - Lift (155 centimetre wide door) - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-width doorways (157 centimetre wide) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV with satellite channels ### Food and drink - Restaurant dining guides ### More - Iron/ironing board - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 15 per pet, per day Service animals are welcome, and are exempt from fees 2 total pets ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador. We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 15 per pet, per day - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as suites y spa Santa Ana Hotel Spa Santa Ana Hotel Hotel Spa Santa Ana Cuenca Hotel Spa Santa Ana Hotel Cuenca ## Frequently asked questions ### Is Hotel Spa Santa Ana pet-friendly? ### How much does it cost to stay at Hotel Spa Santa Ana? ### How much is parking at Hotel Spa Santa Ana? ### What time is check-in at Hotel Spa Santa Ana? ### What time is check-out at Hotel Spa Santa Ana? ### Where is Hotel Spa Santa Ana located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Spa Santa Ana Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.0 Amenities ### 7.8 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 8 8 - Good 4 6 - Okay 7 4 - Poor 5 2 - Terrible 4 ## Reviews Verified ### 6/10 Okay #### edwin 26 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Breakfast didnt get serve what I need make me wait for a long time for nothing. The rest everything was good and clean. ##### edwin Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Luis 12 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful and very polite. ##### Luis Stayed 2 nights in Jul 2022 Verified ### 10/10 Excellent #### Terry 28 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cuenca stay I liked my stay in this hotel. Good service, pro stuff. ##### Terry Stayed 1 night in Nov 2022 Verified ### 4/10 Poor #### Ricardo 21 Sept 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The hotel is very pretty, very nice staff. Those are the only compliments that Ican give. ##### Ricardo Stayed 2 nights in Sep 2022 Verified ### 6/10 Okay #### Isac 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa, jacuzzi and pool not included in the prize for the room ##### Isac Stayed 1 night in Jul 2025 Verified ### 4/10 Poor #### Javier 24 Sept 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities This is NOT a 3 star hotel or even close to it. Really felt more like a Hostal to be honest. Super noisy-bring ear plugs. Area is great though and right in the middle of it all. ##### Javier Stayed 1 night in Sep 2023 Verified ### 6/10 Okay #### Verified traveller 14 Jan 2023 Liked: Property conditions & facilities, room comfort The spa facilities not working, pool looked dirty. ##### Verified traveller Stayed 1 night in Jan 2023 Verified ### 4/10 Poor #### Leon 21 Nov 2025 The place is nothing like in the promotional photos, the room was small, not enough towels, TV didn't work, window is indoors so no sun light and ventilation, extremely noise due to the fact that rooms are very close to each other and the noice comes from other rooms, from the corridor, from the main entrance, etc. We couldn't sleep all night due to noise neighbors. Limited facilities with a lot of inconveniences. ##### Leon Stayed 1 night in Nov 2025 Verified ### 4/10 Poor #### Melina 17 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Habitación húmeda, fria, con polvo. Deben incluir cobijas más abrigadas en la cama, las solicité y no me ayudaron. ##### Melina Stayed 1 night in Nov 2025 Verified ### 6/10 Okay #### Verónica 28 Sept 2024 Disliked: Staff & service No respetan la tarifa de la app. Me cobraron un adicional, por un niño que lo inclui al momento de reservar. ##### Verónica Stayed 1 night in Sep 2024 Verified ### 6/10 Okay #### fran 26 Aug 2024 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities la piscina , hidro masaje deberían estar en mejores condiciones. De ahí el lugar me parece muy bien para pasar una noche. ##### fran Stayed 1 night in Aug 2024 Verified ### 2/10 Terrible #### David 10 Aug 2024 Disliked: Cleanliness, staff & service, amenities La ducha estaba tapada y el lava manos. Nunca lo arreglaron. Pedí un día más y luego de darme una tarifa; la subieron casi al doble ##### David Stayed 3 nights in Aug 2024 Verified ### 8/10 Good #### Javier 30 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Casi casi La habitación un poco pequeña pero con lo básico, me hubiese gustado contar al menos con una botella de agua en la nevera, que aunque tenía estaba vacía ##### Javier Stayed 2 nights in Jul 2024 Verified ### 8/10 Good #### Odette 25 Feb 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Entrada a piscina Atencion buena Espacio agradable Solo k el area de entrada a la piscina estaba llena de agua ##### Odette Stayed 1 night in Feb 2023 Verified ### 2/10 Terrible #### Jaime 29 Dec 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nooo me gusto nada pues ,llegamos y en el baño solo havia un Rollo de papel higienico casi por terminar,en la cama 2 toallas enrrolladas,humedas,y sucias,baje y Reclame y mejor dieron unas secas,y luego tenia que madrugar a viajar y nooo huvo agua ni para lavarse la cara,y el precio de estadia,superior a otros que he estado en cuenca ,con mejor servicio y mejor atencion me senti Robado pues cobraron por adelantado,ese citio es una porqueria ##### Jaime Stayed 2 nights in Dec 2022 Verified ### 6/10 Okay #### NORIEL 17 Aug 2022 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Malestar en el momento de confirmación de la reserva, el cuarto estaba con la ventana del baño rota por donde entraba el frio. ##### NORIEL Stayed 2 nights in Aug 2022 Verified ### 10/10 Excellent #### Hector Hugo 3 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Feliz estadía Excelente atención. La señorita recepcionista, Catalina, muy amable y dispuesta a brindar atención y ayuda en el momento requerido. Espero pronto regresar… ##### Hector Hugo Stayed 4 nights in May 2022 Verified ### 10/10 Excellent #### Fernando 16 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities tranquilo ##### Fernando Stayed 3 nights in Apr 2022 Verified ### 10/10 Excellent #### LUOFENG 4 Sept 2025 ##### LUOFENG Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Juan 21 Mar 2025 Liked: Property conditions & facilities ##### Juan Stayed 13 nights in Feb 2025 Verified ### 8/10 Good #### Helen 3 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Helen Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Yael 2 Feb 2025 ##### Yael Stayed 2 nights in Jan 2025 Verified ### 2/10 Terrible #### Augusta 8 Jun 2024 ##### Augusta Stayed 2 nights in Jun 2024 Verified ### 6/10 Okay #### Maria 9 May 2024 Liked: Cleanliness, staff & service ##### Maria Stayed 3 nights in May 2024 Verified ### 4/10 Poor #### CARLOS FERNANDO 6 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### CARLOS FERNANDO Stayed 2 nights in Dec 2023 ---