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San Juan Hotel

3.5 star property
Colonial Cuenca hotel in Downtown Cuenca with free breakfast

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July 2024

Photo gallery for San Juan Hotel

Courtyard
Junior Suite | Minibar, desk, free WiFi, bed sheets
Lobby lounge
Local cuisine
Junior Suite | Jetted bathtub
Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Gym
    GymGym
  • Parking included
    Parking includedParking included
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
General Torres 9-59 y Gran Col, Cuenca, Azuay, 10150
  • Popular LocationCalderon Park3 min walk
  • Popular LocationNew Cathedral of Cuenca4 min walk
  • Popular LocationRío Tomebamba & Calle Larga13 min walk
  • AirportCuenca (CUE-Mariscal Lamar)14 min drive
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room | Minibar, desk, free WiFi, bed sheets

Standard Single Room

Highlights

LCD TV
Renovated in 2020
Hairdryer
Private bathroom
Free bottled water
Minibar
Satellite channels
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, desk, free WiFi, bed sheets

Superior Twin Room

Highlights

LCD TV
Renovated in 2020
Hairdryer
Private bathroom
Free bottled water
Minibar
Satellite channels
Desk
  • 21 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Hair dryer, towels

Standard Room, 1 Queen Bed

Highlights

LCD TV
Renovated in 2020
Hairdryer
Private bathroom
Free bottled water
Minibar
Satellite channels
Desk
  • Sleeps 2
  • 1 Queen Bed

Triple Room

Highlights

LCD TV
Renovated in 2020
Hairdryer
Private bathroom
Free bottled water
Minibar
Satellite channels
Desk
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, desk, free WiFi, bed sheets

Junior Suite

Highlights

Air conditioning
LCD TV
Renovated in 2020
Hairdryer
Private bathroom
Free bottled water
Minibar
Satellite channels
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Cuenca

Located in Cuenca, San Juan Hotel is in the historical district. San Francisco Plaza Market and Plaza Rotary Market are worth checking out if an activity is on the agenda, while those looking for area attractions can visit University of Cuenca's Orchid Garden and Cuenca Botanical Garden.
Visit our Cuenca travel guideOpens in a new window

What's nearby

  • Calderon Park - 3 min walk
  • New Cathedral of Cuenca - 4 min walk
  • Río Tomebamba & Calle Larga - 13 min walk
  • Alejandro Serrano Aguilar Stadium - 18 min walk
  • Mall del Rio - 5 min drive

Getting around

  • 14n - Antonio Borrero Station - 6 min walk
  • Gaspar Sangurima Tram Station - 12 min walk
  • Cuenca (CUE-Mariscal Lamar) - 14 min drive

Restaurants

  • ‪Latitud Cero Taproom - ‬5 min walk
  • ‪Raymipampa - ‬4 min walk
  • ‪Negroni - ‬5 min walk
  • ‪Hot Dog del Tropical - ‬3 min walk
  • ‪Cuenca Beer Company - ‬4 min walk

About this property

San Juan Hotel

Transformed hotel, renovated in 2020 and located in Downtown Cuenca
At San Juan Hotel, you can look forward to free continental breakfast, a terrace and a coffee shop/cafe. The on-site restaurant, FIDEL GOURMET, features local cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and luggage storage
  • Smoke-free property, a banquet hall and a ballroom
Room features
All guest rooms at San Juan Hotel include amenities, such as free WiFi, minibars and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • LCD TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CAFETERIA MOLINODELPUENTE
  • FIDEL GOURMET
  • MOULIN ROUGE

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 36.6 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Administrative fee: USD 8 per person, per night
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 8 to 11 years old)
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

San Juan Hotel Cuenca
San Juan Cuenca
San Juan Hotel Hotel
San Juan Hotel Cuenca
San Juan Hotel Hotel Cuenca

Frequently asked questions

Is San Juan Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at San Juan Hotel?

Self-parking is free at this property.

What time is check-in at San Juan Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at San Juan Hotel?

Checkout is at noon.

Does San Juan Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-7:00 PM on request. A fee of USD 10 per person applies.

Where is San Juan Hotel located?

Located in Downtown Cuenca, this hotel is steps away from Church of Santo Domingo and San Cenaculo Church. Calderon Park and New Cathedral of Cuenca are also within 5 minutes. 14n - Antonio Borrero Station is 6 minutes by foot and Luis Cordero (Hermano Miguel) Station is 7 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fausto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El personal de servicio fue muy atento y las instalaciones están limpias y bien atendidas.
Stayed 2 nights in Feb 2023

8/10 Good

Charles, Gander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very friendly staff restaurant needs big improvement
Stayed 3 nights in Nov 2021

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the charm of the property, the attention to detail and the attentiveness of the staff. The location is fantastic, as well! The off-site parking was a bit inconvenient and the rooms were a little damp. But overall, our experience was wonderful and we will be back!
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Mike, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms on the ground floor quite noisy as kitchen is right there and starts working early as well as many guests have to pass this aera.
Stayed 3 nights in Aug 2018

2/10 Terrible

Rafael, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience
When we got in to the Hotel, the lady in the front told us that they never got an confirmation of ORBITZ which seems really weird because I guess everything is automated. So she gave us an option to stay in two triple rooms the night we arrived but we were getting relocated to another hotel nearby. So we went through the process of checking out the next day and checkin in to the other hotel. Hotel was two blocks distance from San Juan so it wasn´t that hard, but the hotel itself (Hotel Inca Real) was one of the worst hotels I´ve stayed, the floor cracks every time you step, theres a bell in the main entrance so you can hear every ring from your room, soundproofing is non existent at all and the buffet breakfast is extremely limited and I believe that there is a big price gap between the two hotels. I trully didnt like what happened and I´m not sure if it was a problem of ORBITZ or San Juan Hotel staff, but it was a non pleasant experience which I don´t want to repeat in my life.
Stayed 2 nights in Aug 2018

10/10 Excellent

Joe, Detroit, (very cold/snowy) Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st trip to the mountains
The hotel was very nice. The staff (esp. Claudia, Paola , and Karina) was outstanding and very friendly. The staff was helpful, caring about our well being and followed up on every request we made. They found a english speaking driver, for us, that was very good. We have nothing bad to say about the hotel, and our stay. An absolute 5/5.
Stayed 4 nights in Feb 2018

10/10 Excellent

Lanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazing and bilingual

10/10 Excellent

Lanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are the best and speak English

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay and the staff were very, very accomadting.
Stayed 3 nights in Feb 2018