Title: Hotel Boutique Castilla de Leon Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=19967212&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Boutique Castilla de Leon Downtown Cuenca's tranquil hotel retreat offers a peaceful garden escape while keeping travelers connected with business amenities and a gift shop for local finds. ## Photo gallery for Hotel Boutique Castilla de Leon ![Garden - Hotel Boutique Castilla de Leon (Cuenca)](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/4a44ea2a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hotel Boutique Castilla de Leon (Cuenca)](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/bd7412a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Boutique Castilla de Leon (Cuenca)](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/9c5e06d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Quadruple Room | Free WiFi, bed sheets - Hotel Boutique Castilla de Leon (Cuenca)](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/86a1f148.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily continental breakfast for a fee - Hotel Boutique Castilla de Leon (Cuenca)](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/c358ff68.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Boutique Castilla de Leon in Downtown Cuenca offers a quiet garden atmosphere with practical amenities. The business center and in-room WiFi keep guests productive. The hotel's gift shop showcases local treasures, and meeting rooms are conveniently accessible nearby. ## Reviews 7.4 Good ## Popular amenities - Free Wi-Fi - Breakfast available - Business services - Laundry room - Room service - Housekeeping £39 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=19967212&PinnedHotelID=19967212&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=19967212&PinnedHotelID=19967212&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=19967212&PinnedHotelID=19967212&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=19967212&PinnedHotelID=19967212&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=19967212&PinnedHotelID=19967212&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=19967212&PinnedHotelID=19967212&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=19967212&PinnedHotelID=19967212&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=19967212&PinnedHotelID=19967212&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 9 of 9 rooms ### View all photos for Twin Room ![Twin Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/7a05812c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights LCD TV Renovated in 2017 Private bathroom Digital channels Daily housekeeping - 215 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Quadruple Room ![Quadruple Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/86a1f148.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room 8.0 Very good 2 reviews ### Highlights LCD TV Renovated in 2017 Private bathroom Digital channels Daily housekeeping - 215 sq ft - Sleeps 4 - 2 Single Beds and 1 Double Bed ### View all photos for Standard Triple Room ![Standard Triple Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/cfe3250e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights LCD TV Renovated in 2017 Private bathroom Digital channels Daily housekeeping - 215 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Premium Room, 1 King Bed ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/ca764a0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed ### Highlights LCD TV Renovated in 2017 Private bathroom Digital channels Daily housekeeping - 215 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Family Room, Multiple Beds ![Family Room, Multiple Beds | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/d21f94a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds ### Highlights LCD TV Renovated in 2017 Private bathroom Digital channels Daily housekeeping - 193 sq ft - Sleeps 7 - 3 Single Beds and 1 Double Bed ### View all photos for Single Room ![Shower, towels](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/48b1de63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.0 Very good 1 review ### Highlights LCD TV Renovated in 2017 Private bathroom Digital channels Daily housekeeping - 43 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Romantic Room, Mixed Dorm ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/ca764a0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room, Mixed Dorm 7.0 Good 2 reviews ### Highlights LCD TV Renovated in 2017 Private bathroom Digital channels Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Family Triple Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/6a5c8a96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room 10.0 Exceptional 1 review ### Highlights LCD TV Renovated in 2017 Private bathroom Digital channels Daily housekeeping - Sleeps 3 - 1 Large Single Bed and 1 Single Bed ### View all photos for Honeymoon Room, Mixed Dorm ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19970000/19967300/19967212/72830d94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room, Mixed Dorm ### Highlights LCD TV Renovated in 2017 Private bathroom Digital channels Daily housekeeping - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Hotel-Boutique-Castilla-De-Leon.h19967212.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Hotel-Boutique-Castilla-De-Leon.h19967212.Hotel-Information) ## About the area Located in Cuenca, Hotel Boutique Castilla de Leon is in the city centre. Museum of the Aboriginal Cultures and Las Conceptas Museum are cultural highlights, and some of the area's landmarks include New Cathedral of Cuenca and Puente Roto. Looking to enjoy an event or a game while in town? See what's happening at Alejandro Serrano Aguilar Stadium or Pista De Bicicross Bmx Cuenca. [Visit our Cuenca travel guide](https://www.expedia.co.uk/Cuenca.dx932) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-2.89560%2C-79.00152&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dU7aK3R4c8dWzqMBKsZ0xGBvOHY=) Hermano Miguel y Mariscal Lamar, Cuenca ### What's nearby - Plaza Rotary Market \- 1 min walk \- 0.0 miles - Civic Plaza \- 1 min walk \- 0.0 miles - Calderon Park \- 5 min walk \- 0.3 miles - New Cathedral of Cuenca \- 7 min walk \- 0.4 miles - Río Tomebamba & Calle Larga \- 10 min walk \- 0.6 miles ### Getting around - Luis Cordero (Hermano Miguel) Station - 2 min walk - Gaspar Sangurima Tram Station - 3 min walk - Cuenca (CUE-Mariscal Lamar) - 10 min drive ### Restaurants - ‪Negroni - ‬7 min walk - ‪Latitud Cero Taproom - ‬6 min walk - ‪Guajibamba - ‬5 min walk - ‪Coffee Lovers - ‬3 min walk - ‪Café Del Parque - ‬6 min walk ## About this property ### Hotel Boutique Castilla de Leon Remodelled hotel, renovated in 2017 and located in Downtown Cuenca Take advantage of a garden, dry cleaning/laundry services and a business centre at Hotel Boutique Castilla de Leon. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Continental breakfast (surcharge), meeting rooms and a front desk safe - Smoke-free property, luggage storage and tour/ticket information - Concierge services, a banquet hall and a 24-hour front desk Room features All guest rooms at Hotel Boutique Castilla de Leon offer amenities, such as free WiFi. More amenities include: - Bathrooms with showers - LCD TVs with streaming services and premium channels - Daily housekeeping and phones ## Similar properties ![Interior](https://images.trvl-media.com/lodging/6000000/5660000/5652500/5652490/8e07e9fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa de las Rosas Cuenca Historic Center - Free airport shuttle - Free Wi-Fi - Restaurant - Breakfast available 8.2 Very good 185 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=5652490&PinnedHotelID=5652490&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/98000000/97090000/97080400/97080317/bdfdcb39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NASS Loft Atahualpa Cuenca Historic Center - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 8.4 Very good 67 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=97080317&PinnedHotelID=97080317&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8460000/8453500/8453477/bca0546a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Presidente by NASS Downtown Cuenca - Breakfast included - Free Wi-Fi - Restaurant - Parking available 7.8 Good 114 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=8453477&PinnedHotelID=8453477&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/93000000/92510000/92507000/92506935/c027a227.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique La Ronda by Chat Noir Downtown Cuenca - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 41 reviews £27 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=92506935&PinnedHotelID=92506935&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111140000/111131200/111131142/60940ec2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa 11-24 by Casa Bolivar Downtown Cuenca - Breakfast included - Free Wi-Fi - Laundry room - Microwave 10 Exceptional 11 reviews £31 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=111131142&PinnedHotelID=111131142&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room | Desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/98000000/97080000/97074400/97074344/b66fc888.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NASS Bed & Breakfast Downtown Cuenca - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 7.0 Good 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=97074344&PinnedHotelID=97074344&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/92000000/91820000/91812000/91811996/f3783385.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cisne Cuenca - Breakfast included - Pet-friendly - Free Wi-Fi - Laundry room 7.0 Good 6 reviews £23 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=91811996&PinnedHotelID=91811996&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, massages](https://images.trvl-media.com/lodging/115000000/114610000/114608900/114608836/b64d1361.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sanchz Aqua Lounge Hotel by Chat Noir San Sebastián - Pool - Breakfast included - Spa - Pet-friendly 6.8 11 reviews £15 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=114608836&PinnedHotelID=114608836&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/4000000/3630000/3624000/3623909/d97c4a65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel NASS Casa del Aguila Downtown Cuenca - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 67 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=3623909&PinnedHotelID=3623909&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/21000000/20330000/20323100/20323037/2dbcf3ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Check Inn B&B - Hostel Downtown Cuenca - Breakfast included - Free Wi-Fi - Business services - Laundry room 8.2 Very good 24 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=20323037&PinnedHotelID=20323037&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Offsite parking available from 8:00 PM to 8:00 AM (USD 7 per night) - Street parking available - Onsite parking options include a garage ### Food and drink - Continental breakfast available for a fee 7:30 AM to 8:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children ### Things to do - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Garden ### Accessibility - No lift ### More - 1 building - 3 floors - Banquet hall - Built in 1897 - Renovated entire property - 2017 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with premium digital channels - Streaming services ### Food and drink - Limited room service ### More - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions The property charges 9 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 4 children can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children - Nearby parking fee: USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM) - Credit card charges are subject to a surcharge of 9 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Hotel Boutique Castilla Leon Cuenca Hotel Boutique Castilla Leon Boutique Castilla Leon Cuenca Boutique Castilla Leon Boutique Castilla Leon Cuenca Hotel Boutique Castilla de Leon Hotel Hotel Boutique Castilla de Leon Cuenca Hotel Boutique Castilla de Leon Hotel Cuenca ## Frequently asked questions ### Is Hotel Boutique Castilla de Leon pet-friendly? ### How much does it cost to stay at Hotel Boutique Castilla de Leon? ### What time is check-in at Hotel Boutique Castilla de Leon? ### What time is check-out at Hotel Boutique Castilla de Leon? ### Where is Hotel Boutique Castilla de Leon located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Boutique Castilla de Leon Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.0 Location ### 7.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 54 8 - Good 29 6 - Okay 30 4 - Poor 7 2 - Terrible 22 ## Reviews ### 8/10 Good #### Dioselina 2 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was under construction but the staff were amazing. ##### Dioselina Stayed 1 night in Apr 2024 ### 6/10 Okay #### Maria 4 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overnight stay in Cuenca We stayed in a family room for 1 night. The hotel is in a very good location. To the north the area is a bit more dodgy but to the south it’s close to the Central Park and the area is better. ![](https://a.travel-assets.com/ugc/hotel-reviews/50E842F5A69CFD56824A75FB29473A373DC3EB6A1738674415045.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Stayed 1 night in Feb 2025 ### 8/10 Good #### Dania 17 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you! ##### Dania Stayed 5 nights in Jul 2024 ### 6/10 Okay #### Constance Marion 2 Mar 2024 Liked: Cleanliness, staff & service The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep. ##### Constance Marion Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Ruth 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Definitely will stay there again ##### Ruth Stayed 1 night in Aug 2025 ### 6/10 Okay #### John 15 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities M ##### John Stayed 1 night in Sep 2025 ### 10/10 Excellent #### David 29 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very good hotel ##### David Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Mikjail 6 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great!! Great and cheap ##### Mikjail Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Jorge 21 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities It is unique, so nice plce if you want to stay in Cuenca, near to every thing ##### Jorge Stayed 3 nights in Jun 2023 ### 6/10 Okay #### howard 6 Dec 2022 Liked: Staff & service Disliked: Cleanliness, amenities convenient location, close to tram which provides easy airport access. Affordable rate ##### howard ### 6/10 Okay #### Pablo 2 Jun 2025 Liked: Cleanliness, amenities Disliked: Staff & service How can you charge more to your “guest” lunch than regular customer. It’s supposed to offer guest the chance to consume more inside your place rather than outside! Meal for guests was $7 and regular customer $5 ?? Not big difference but it counts. ##### Pablo Stayed 1 night in May 2025 ### 2/10 Terrible #### Samuel 28 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No elevator, and the worst stairs I have ever climbed. ##### Samuel Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Claudia 6 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place, very comfy The check-in was at 14:00, but they let us to leave our luggage before. The room was nice and comfy and the breakfast delicious. We were late for going to the terminal and we couldn't find a taxi and they helped us with their car. ##### Claudia Stayed 1 night in Nov 2017 ### 2/10 Terrible #### Daniel 21 Jun 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities the beds are not what the app shows the place ##### Daniel Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Maxwell 24 Mar 2025 Disliked: Staff & service, amenities A run down old hotel. Missing things like towels, tv remote, bed side lights. Shower get bathroom floor wet. automatic lights flooded my room with light. No windows to outside. The olace appears to be run by very young, inexperienced people without a lot of hospitality training. I will not be returning. ##### Maxwell Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Monty 30 Aug 2024 Disliked: Amenities, property conditions & facilities The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it but also Expedia is to blame for not vetting the location ##### Monty Stayed 14 nights in Aug 2024 ### 2/10 Terrible #### Lisa 5 Aug 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone. ##### Lisa Stayed 3 nights in Jul 2023 ### 6/10 Okay #### Kasper Holst 10 Dec 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Decent hotel, meh breakfast, slow(!) WiFi, noise Good sized room. Friendly reception. Good shower and hot water. Clean and reasonably comfortable. The WiFi is pre-jurassic speed with tendencies to fall out for shorter periods. The TV had 20 channels on them, all local TV, bad quality signal. The breakfast was different every day. Half service, you had to grab coffee, cutlery and fruits/juice from the bar - which was fine enough. The plate you received every day was a hot meal. Two of the days we did not eat the breakfast. Hot potatoes and chicken on bones at breakfast was not our cup of tea. Coffee was decent, and available during the day aswell. There does not seem to be any regulations regarding noise in the hotel. A couple had their children with them in the room, let them out to run and scream hysterically in the hallways after 12pm. No personal said anything to the parents, who did not understand that their children should not scream and run around the hotel at night. The location of the hotel is good, and the price is somewhat fair - but the things above have to be considered when choosing this hotel. ##### Kasper Holst Stayed 3 nights in Dec 2022 ### 2/10 Terrible #### Estefania 28 Oct 2025 Disliked: Cleanliness, amenities Organización poco profesional, desayuno pésimo ##### Estefania Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Fernando 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En general la experiencia fué buena con algunas excepciones. El hotel está ubicado relativamente cerca de todo ( tiendas, restaurantes, supermercados, tranvia, parques) en el centro histórico. Lo Bueno: Las camas estaban suaves y confortables. El personal durante nuestra estadía fué amable y la señora de la limpieza hizo un buen trabajo, no nos faltó lo necesario. Lo Malo: Si se necesita PARQUEO no lo recomiendo ya que no tienen, te mandan a un parqueadero público que te cobra por la noche y también por cada hora. ( En la aplicación No es claro y puedes asumir que si tienen parqueo,) en nuestro caso tuvimos que dejar el vehículo donde un familiar de otra manera nos hubiera salido demasiado costoso. La ducha es mediocre y mal diseñada ya que salpica el agua y moja todo el baño... ( Es un pero que deberian solucionar dando más presión de agua y colocando una cortina). ##### Fernando Stayed 6 nights in Oct 2025 ### 6/10 Okay #### gabriel 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El único problema es que llegue alas 2 de la tarde y no me dejaron entrar de lo demás está bien por eso no le doy 5 estrellas ##### gabriel Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Maya 8 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities La atención de la chica ayudante más joven era terrible no recibía saludos ni respondía el gracias y sólo te observa con mala cara y te atendía en las mañanas en la cafetería con un aburrimiento y enojo que contagiaba las vibras y al verte entrar al hotel en vez de recibirte amablemente te miraba con una cara de que vayas en de aquí !! Muy desagradable esa actitud. ##### Maya Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Lipsi 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estuvo muy bien. El personal súper atento. La ubicación súper cerca de todo. Lo que puede mejorar es la red de internet, ya que no funcionó 😊 ##### Lipsi Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Eliana 4 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo estuvo excelente ##### Eliana Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Kevin A 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Sasha was fantastic! ##### Kevin A Stayed 6 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Pet-Friendly Hotels in Carlisle](https://www.expedia.co.uk/Carlisle-Hotels-Pet-Friendly-Hotel.0-0-d6561-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Villas Pefkos](https://www.expedia.co.uk/Pefkos-Villas.d6138863-aaVillas.Travel-Guide-Accommodation) > > [Hannah's Guesthouse](https://www.expedia.co.uk/Aberdeen-Hotels-Hannahs-Guesthouse.h13526552.Hotel-Information) > > [Mercure Roma Piazza Bologna](https://www.expedia.co.uk/Rome-Hotels-Mercure-Roma-Piazza-Bologna.h920469.Hotel-Information) > > [Pet-Friendly Hotels in Alnmouth](https://www.expedia.co.uk/Alnmouth-Hotels-Pet-Friendly-Hotel.0-0-d6084814-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Filey](https://www.expedia.co.uk/Filey-Hotels.d6141836.Travel-Guide-Hotels) > > [Porto Iliessa](https://www.expedia.co.uk/Zakynthos-Hotels-Porto-Iliessa.h19227659.Hotel-Information) > > [5 Star Hotels in Inishowen Peninsula](https://www.expedia.co.uk/5Star-Inishowen-Peninsula-Hotels.s50-0-d6342042.Travel-Guide-Filter-Hotels) > > [Hotels near Llansteffan Beach](https://www.expedia.co.uk/Llansteffan-Beach-Hotels.0-l553248621532490198-0.Travel-Guide-Filter-Hotels) > > [Hotels in Isle of Skye](https://www.expedia.co.uk/Isle-Of-Skye-Hotels.d6131920.Travel-Guide-Hotels) > > [Gay-Friendly Hotels in Hurghada](https://www.expedia.co.uk/Hurghada-Hotels-Gay-Friendly-Hotel.0-0-d1512-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Sarova Lion Hill Game Lodge](https://www.expedia.co.uk/Nakuru-Hotels-Sarova-Lion-Hill-Game-Lodge.h1507255.Hotel-Information) > > [Verdi Gzira Promenade](https://www.expedia.co.uk/Gzira-Hotels-Hotel-Verdi.h83975871.Hotel-Information) > > [Hotels in London](https://www.expedia.co.uk/London-Hotels.d178279.Travel-Guide-Hotels) > > [Caravan Parks Bridlington](https://www.expedia.co.uk/Bridlington-Caravan-Parks.d6048866-aaCaravanParks.Travel-Guide-Accommodation) > > [Wyndham Sea Pearl Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Wyndham-Sea-Pearl-Resort-Phuket.h3773183.Hotel-Information) ### Flights > [Flights from Hounslow (LHR) to Yundum (BJL)](https://www.expedia.co.uk/lp/flights/lhr/bjl/london-to-banjul) > > [Flights from Gatwick (LGW) to Derby (EMA)](https://www.expedia.co.uk/lp/flights/lgw/ema/london-to-east-midlands) > > [Flights from Bang Phli (BKK) to Da Nang (DAD)](https://www.expedia.co.uk/lp/flights/bkk/dad/bangkok-to-da-nang) ### Cars > [Car hire in Peterborough](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Peterborough.d5655.Car-Hire-Guide) ### Packages > [Madeira Region](https://www.expedia.co.uk/Madeira-Region.d6048281.Holidays-City-Breaks) > > [Royal St George's Golf Club](https://www.expedia.co.uk/Royal-St-Georges-Golf-Club-Sandwich.d6091987.Attraction) ### General ---