Title: Casa Firenza Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=88300564&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Firenza Guests can enjoy spa services for relaxation or explore downtown attractions, all while staying conveniently close to their temporary home. ## Photo gallery for Casa Firenza ![Deluxe Studio Suite, Multiple Beds, City View | Premium bedding, minibar, in-room safe, individually decorated - Casa Firenza (Cuenca)](https://images.trvl-media.com/lodging/89000000/88310000/88300600/88300564/b183753f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated - Casa Firenza (Cuenca)](https://images.trvl-media.com/lodging/89000000/88310000/88300600/88300564/8d7f12ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Suite, Multiple Beds, City View | Premium bedding, minibar, in-room safe, individually decorated - Casa Firenza (Cuenca)](https://images.trvl-media.com/lodging/89000000/88310000/88300600/88300564/33c3809a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Suite, Multiple Beds, City View | Premium bedding, minibar, in-room safe, individually decorated - Casa Firenza (Cuenca)](https://images.trvl-media.com/lodging/89000000/88310000/88300600/88300564/b23acbef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Suite, Multiple Beds, City View | Premium bedding, minibar, in-room safe, individually decorated - Casa Firenza (Cuenca)](https://images.trvl-media.com/lodging/89000000/88310000/88300600/88300564/7ce34f8d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Firenza offers luxury in Downtown Cuenca's heart. Travelers unwind with hot stone massages, dine at two on-site restaurants, or enjoy drinks at either bar. The hotel provides free WiFi throughout and complimentary coffee and tea in the lobby for added convenience. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Business services - Bar - Laundry room ## Room options ### Check availability for these dates Tonight [Feb 9 - Feb 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=88300564&PinnedHotelID=88300564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=88300564&PinnedHotelID=88300564&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=88300564&PinnedHotelID=88300564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=88300564&PinnedHotelID=88300564&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=88300564&PinnedHotelID=88300564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=88300564&PinnedHotelID=88300564&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=88300564&PinnedHotelID=88300564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=88300564&PinnedHotelID=88300564&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Room, 1 Queen Bed ![Standard Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/89000000/88310000/88300600/88300564/d5fad68d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed ### Highlights Individually decorated Heating Smart TV Blackout curtains Premium bedding Hairdryer Private bathroom Rainfall showerhead - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Studio Suite, Multiple Beds, City View ![Deluxe Studio Suite, Multiple Beds, City View | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/89000000/88310000/88300600/88300564/e465290e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, Multiple Beds, City View ### Highlights Individually furnished Individually decorated Heating Free cots/infant beds Smart TV Premium bedding Blackout curtains Hairdryer - City view - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Comfort Double Room, 2 Queen Beds ![Comfort Double Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/89000000/88310000/88300600/88300564/55b64917.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, 2 Queen Beds ### Highlights Individually decorated Heating Smart TV Blackout curtains Premium bedding Hairdryer Private bathroom Rainfall showerhead - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 1 Queen Bed ![Deluxe Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/89000000/88310000/88300600/88300564/86234945.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed ### Highlights Individually decorated Heating Free cots/infant beds Kitchen Smart TV Premium bedding Blackout curtains Hairdryer - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Casa-Firenza.h88300564.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Casa-Firenza.h88300564.Hotel-Information) ## About the area Located in Downtown Cuenca neighbourhood, Casa Firenza is connected to a railway/underground station. El Cajas National Park and Calderon Park reflect the area's natural beauty and area attractions include Cuenca Municipal Planetarium and University of Cuenca's Orchid Garden. Looking to enjoy an event or a game while in town? See what's happening at Alejandro Serrano Aguilar Stadium or Pista De Bicicross Bmx Cuenca. [Visit our Cuenca travel guide](https://www.expedia.co.uk/Cuenca.dx932) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-2.89708%2C-79.00396&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=A-ndJso89uzFO9LUpyWxfdn1mAQ=) Simon Bolivar, entre Luis Cordero y Benigno Malo, Cuenca, 010101 ### What's nearby - ![Santo Domingo church at night, as seen from a rooftop on Park Calderon](https://images.trvl-media.com/place/6175552/9bcf9fe9-9e4b-4d0e-9ecc-fa69b9550479.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Calderon Park 1 min walk \- 0.1 miles - ![Aerial View of New Cathedral in center of Cuenca, Ecuador](https://images.trvl-media.com/place/6112456/a27c6d4d-db0c-4e5e-9cf4-7ada53dc7647.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) New Cathedral of Cuenca 2 min walk \- 0.1 miles - ![Cuenca, Ecuador - Stairs from Calle Larga to Rio Tomebamba](https://images.trvl-media.com/place/553248621532375170/c61299f3-9c52-4a7e-a1d1-7b694ee80745.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Río Tomebamba & Calle Larga 9 min walk \- 0.5 miles - Convent of the Assumption 2 min walk \- 0.1 miles - Plaza Rotary Market 5 min walk \- 0.3 miles ### Getting around - 14n - Antonio Borrero Station 3 min walk - Gaspar Sangurima Tram Station 9 min walk - Cuenca (CUE-Mariscal Lamar) 11 min drive ### Restaurants - Nevius Coffee Rooftop 4 min walk - Chocolateria Dos Chorreras 2 min walk - Angelus by Tutto Freddo 1 min walk - Negroni 1 min walk - Raymipampa 1 min walk ## About this property ### Casa Firenza Hotel located in Downtown Cuenca A free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Casa Firenza. Treat yourself to a massage or other spa services. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as 2 bars. Other perks include: - Luggage storage, tour/ticket information and concierge services - A lift, a 24-hour front desk and a computer station Room features All guest rooms are individually decorated, and include comforts, such as premium bedding and heated floors, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Other conveniences in all rooms include: - Rainfall showers, hairdryers and shampoo - Smart TVs with Netflix, streaming services and premium channels - Wardrobes/cupboards, heated floors and eco-friendly cleaning products ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/76000000/75040000/75030400/75030342/724a5c19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ITZA Hotel Boutique Internacional Downtown Cuenca - Breakfast included - Free Wi-Fi - Restaurant - Laundry room 9.6 Exceptional 62 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=75030342&PinnedHotelID=75030342&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Room, 1 King Bed, City View | City view](https://images.trvl-media.com/lodging/35000000/34140000/34132900/34132873/e8edc268.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cruz del Vado by Art Hotels Ecuador Cuenca - Breakfast included - Free Wi-Fi - Restaurant - Bar 9.4 Exceptional 40 reviews £204 9 Mar - 10 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=34132873&PinnedHotelID=34132873&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777653/dfee2965.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Santa Lucia Downtown Cuenca - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 373 reviews £93 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=1777653&PinnedHotelID=1777653&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/10000000/9460000/9450100/9450054/f0d3cf28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parc Royale Suites Hotel Downtown Cuenca - Breakfast included - Parking included - Free Wi-Fi - Laundry room 10 Exceptional 24 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=9450054&PinnedHotelID=9450054&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/96000000/95990000/95984900/95984880/59f56fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vaway Hotel Downtown Cuenca - Free Wi-Fi - Restaurant - Breakfast available - Parking available 9.0 Wonderful 108 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=95984880&PinnedHotelID=95984880&HadPinnedHotel=true®ionId=-1&adults=2) ![Asian cuisine](https://images.trvl-media.com/lodging/1000000/30000/20200/20146/21bc15b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Dorado Hotel Downtown Cuenca - Breakfast included - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 217 reviews £72 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=20146&PinnedHotelID=20146&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/6c0fecab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mansión Alcázar Boutique Hotel Downtown Cuenca - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.6 Exceptional 337 reviews £118 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1522196&PinnedHotelID=1522196&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/17000000/16230000/16223500/16223413/3721ec1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rioné Hotel Boutique Huayna-Cápac - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 59 reviews £85 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=16223413&PinnedHotelID=16223413&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/3800/3740/cb81f049.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oro Verde Cuenca San Sebastián - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.4 Exceptional 562 reviews £80 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3740&PinnedHotelID=3740&HadPinnedHotel=true®ionId=-1&adults=2) ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9850000/9845400/9845323/e6823c86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRYP by Wyndham Cuenca Zahir Downtown Cuenca - Breakfast included - Free airport shuttle - Parking included - Free Wi-Fi 8.6 Excellent 465 reviews £68 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=9845323&PinnedHotelID=9845323&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=88300564&PinnedHotelID=88300564&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=88300564,75030342,34132873,1777653,9450054) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free offsite parking within 500 metres; reservations required - Offsite parking; reservations required - Onsite parking available only on request - Onsite parking options include a garage ### Food and drink - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - Free daily manager's reception - Snack bar/deli ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Handrails in stairways - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Netflix - Pay films - Smart TV with premium satellite channels - Streaming services ### Food and drink - Chef service - Cleaning supplies - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Minibar - Restaurant dining guides ### More - Cleaning products are eco-friendly - Computer monitor - Desk - Electrical adapters - Heated floor - Heating - Individual decor - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Mobile key entry - Printer - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per accommodation, per stay - You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Casa Firenza Hotel Casa Firenza Cuenca Casa Firenza Hotel Cuenca ## Frequently asked questions ### Is Casa Firenza pet-friendly? ### How much is parking at Casa Firenza? ### What time is check-in at Casa Firenza? ### What time is check-out at Casa Firenza? ### Where is Casa Firenza located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Firenza Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.0 Amenities ### 8.8 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 11 8 - Good 1 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Vladimir 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location. Good restaurant, service is great, restaurant is amazing, a bit slow breakfast ##### Vladimir Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Randy 31 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was beautiful and clean Staff went above and beyond. Very friendly beyond helpful. ##### Randy Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Fabian 23 Mar 2025 Liked: Cleanliness, staff & service Disliked: Room comfort The room where I was very small and smell food the kitchen was below all the rooms ##### Fabian Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Carlos 6 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien, gran servicio. ##### Carlos Stayed 1 night in Sep 2025 ### 8/10 Good #### Paul 10 Jan 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Hotel muy lindo y nuevo, pero con deficiencias de atención. Personal amable pero sin experiencia. Diseño y decoración espectacular. Super buena ubicación. Detalles como la puerta de la habitación que no tenía seguro (teníamos que atrancarla con una maleta para que no quede abierta, nunca la pudieron arreglar), Aire acondicionado dañado (esencial porque las habitaciones son muy calientes) hacía mucho sonido y no pudieron arreglarlo… Organizaron un transfer al aeropuerto para 2 personas a pesar de que éramos 4, tuvimos que salir a buscar un taxi en la madrugada. No volveríamos más... ##### Paul ### 10/10 Excellent #### LIZARDO 25 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En la mejor ubicación de la ciudad de Cuenca, frente al parque calderón, la suite tiene una vista increible de la catedral y esta renovada todas las hab volveria siempre ##### LIZARDO Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Santiago 7 Jul 2023 Muy recomendado el hotel, por su ubicación, instalaciones y servicio! ##### Santiago Stayed 1 night in Jul 2023 ### 10/10 Excellent #### christian 22 Sept 2025 ##### christian Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Andrea 14 Sept 2025 ##### Andrea Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Eduardo A. 28 Dec 2024 ##### Eduardo A. Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Jose 14 Aug 2023 Liked: Cleanliness, property conditions & facilities ##### Jose Stayed 2 nights in Aug 2023 ---