Cruachan Ai Visitor Centre

Lovely property but getting to rooms difficult and very small elevator. Asked for help with luggage and all he did was bring up trolley. We are 4 seniors. Dinner in hotel lovely but need more experienced help. She was only about 16 and couldn’t answer any questions nor figure out how to do two bills. A hotel of this quality needs better staff

WiFi was very slow, bed was hard, pillows were very flat and hard, 1 elevator was broken with no “out of order” sign, no outlets by the bed - we both use cpap machines and the cords barely reached the outlet on the other side of the room, and no shampoo or conditioner. No A/C, but that seems to be common in the surrounding areas-the window did open for cooler air. Food in the bar was great but the service was a little slow.