Crouttes-sur-Marne Holidays from £319

toilet was in a poor condition

So clean staff were so helpful especially marwa at front desk saved us ordering us airport transport when our ride didn’t show up also manager was so helpful and helped us with our luggage felt like big family . Loved the location too

The hotel was in walking distance of most major attractions, and restaurants, plenty of USB-C ports, and a great breakfast. The staff was extremely helpful

Staff were so friendly and helpful

The hotel was lovely overall we really enjoyed the location, the view, the service, and the cleanliness. The rooms are average in size but very well distributed, which made them feel comfortable and functional. Everyone was kind and attentive. Since most of the experience is automated, perhaps a bit more personalization when addressing guests (especially after previous email exchanges giving context about the trip) would make the experience feel even warmer. Other than that, it was a great choice with a very good balance between cost, quality, and overall experience. Being able to see part of the tower, even from a distance, plus the train passing by, added a special touch to the atmosphere.