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Reviews of La Bonita Inn & Suites

2.5 out of 5
La Bonita Inn & Suites
220 Northwest Truck Route, Crane, TX

Reviews

6.8
Rating 10 - Excellent. 18 out of 62 reviews" "
Rating 8 - Good. 14 out of 62 reviews" "
Rating 6 - Okay. 12 out of 62 reviews" "
Rating 4 - Poor. 9 out of 62 reviews" "
Rating 2 - Terrible. 9 out of 62 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gary

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to move to three rooms before getting a TV that kind of worked. Slow service. Crummy breakfast.
Stayed 2 nights in Sep 2023

8/10 Good

GARY

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from harry on 4 Sept 2023
tahnk you for your business

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice,will book again.
Stayed 3 nights in Aug 2023
Response from harry on 4 Sept 2023
thank you for staying with us

6/10 Okay

Bobby

Travelled with family
Liked: Room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

Randy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
May as well sleep in your car
Hotel exterior is nice that's about it. Was given the wrong room when I first arrived a single not double was fixed but the room was nasty. grease all over the wall and the fridge next to stove missing paint everywhere shower had hair in it. half glass on door missing so they put up a shower curtain just over all not somewhere I would stay again beds seem small and uncomfortable tv had to be placed just right to use remote. no breakfast as stated. I guess if you are one of two options you can get away with dirty and nasty.
Stayed 1 night in Jun 2023

8/10 Good

Patricia

Stayed 2 nights in Jun 2023

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

TRINIDAD

Travelled with family
Disliked: Amenities, property conditions & facilities
I didn’t like the noise and the smell on the rooms
Stayed 1 night in Feb 2023

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel that was very clean and reasonable.
Stayed 1 night in Feb 2023

6/10 Okay

Adrian

Stayed 1 night in Nov 2022

8/10 Good

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a small town
It was fine, we had to holler hello for somebody to come to the desk and they have a very loud buzzer when you walk in. The walls are thin, We could hear a telephone conversation with our next-door neighbor and we could also hear the person on the other phone (speaker) it was like they were in the room with us. And yes there was a door between us. They did have some picnic tables outside (behind the building) and you could grill and you could hear a lot of outside noise.
Stayed 1 night in Oct 2022

10/10 Excellent

imelda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó limpió con todos servicios cuarto 😃💕
Stayed 1 night in Oct 2022

8/10 Good

John

Stayed 2 nights in Sep 2022

2/10 Terrible

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia cancelled my reservation saying they were already fully booked and the EXPEDIA charged me anyway!
Stayed 1 night in Aug 2022

2/10 Terrible

Lawana

Business traveller
Disliked: Cleanliness
Worst Place Ever!
The floors were dirty and the toilet wouldn't work. Tried to call but no one anwered.
Stayed 1 night in Aug 2022

6/10 Okay

Veneranda

Stayed 1 night in Jul 2022

4/10 Poor

Robyn

Stayed 3 nights in Jun 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean very nice service
Stayed 1 night in Jun 2022

10/10 Excellent

Rhonnye

Stayed 1 night in May 2022

2/10 Terrible

Oscar

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv would not come on and bracket was broken, holes in the wall, shower floor peeling, towels were dingy, towels had holes in them and very thin, alarm clock would not work or even turn on, clerk told me I was overcharged for each room by $50 by booking with expedia.
Stayed 1 night in May 2022

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Good Service
Stayed 3 nights in Dec 2021

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

SIDNEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and it is very quite and peaceful the staff is super nice and friendly
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean free of debris and the front office staff was professional and kind. We requested additional pillows and they were delivered to the room. There was a menu in the room that had a variety of good choices for food.
Stayed 1 night in Aug 2021

6/10 Okay

PATRICK

Business traveller
Disliked: Room comfort
What you get for middle of nowhere!
Remote did not work for the volume or power. The people in next room had tv blasted until after 11 pm. So loud it was like I was in there room.
Stayed 1 night in Oct 2020

10/10 Excellent

fidel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Property was being remodeled, not everything was working. No light bulbs in a lamp. Tv not setup, not even plugged in. No side lamps. Curtains would not close due to missing curtain hooks. Right across from semi truck parking, extremely noisy. Will not be back. No stars, minus 10 on scale from 1 -10!!! Definitely not worth $110.00 per night.
Stayed 1 night in Dec 2019

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Stephanie

Stayed 1 night in Nov 2019

6/10 Okay

Irene

Travelled with family
Liked: Room comfort
Housekeeping was lax, bed was comfortable but did not have a mattress cover, only sheet.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 11 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

dennis

Disliked: Staff & service
Stayed 4 nights in May 2019

10/10 Excellent

Justyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great hotel w/ really nice rooms! 5/5 would stay again!
Stayed 2 nights in Feb 2019

2/10 Terrible

Hydie

Disliked: Staff & service
Incompetent company will leave you stranded
On 2 different occasions my reservation was not held... the 1st time I was told my reservation was for the night before and had to pay again despite having confirmation showing date. The 2nd time I called to verify my reservation.... I was assured I had a confirmed reservation, arrived at hotel. Received key, went to room that was locked from inside and occupied. I was them told no more rooms were available. This left me 2 options.... drive 3 and a half hours home and miss work the next day, or drive another 45 minutes and pay 3 times as much for a hotel... which is almost what I make working a 12 hour day.... I do NOT recommend doing business with this incompetent company
Stayed 1 night in Dec 2018

8/10 Good

carolyn

Liked: Room comfort
Stayed 1 night in Nov 2018
Response from Harry Gandhi on 26 Nov 2018
thank you for staying with us

4/10 Poor

Ken

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
BS
they over charge me for a week and i left
Stayed 7 nights in Oct 2018
Response from Harry Gandhi on 26 Nov 2018
I am sorry for issue, however we will take care of it once we find out cause of problem. thank you for staying with us

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserved room was still occupied when we checked in AND we had already paid! So, we were put in an unprepared, vacant managers apartment. (At least in the managers apartment we had two bedrooms and two bathrooms!)
Stayed 2 nights in Oct 2018
Response from Harry Gandy on 30 Oct 2018
I am really sorry for the inconveince , due to high demand of oil group we can not check them out, we will careful for your next resevation.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good name for the moter, la bonia..........
Appointments in Odessa, Odessa hotels are great overpriced and harder to get from to my appointments than from Crane.............have stayed at La Bonita before and will stay there again. Clean comfortable, nice people, reasonable price and a traffic level that I can stand. The room actually had enough electrical outlets to use a computer and charge a phone. Could use separate light and exhaust fan switches for bathroom though
Stayed 1 night in Oct 2018
Response from Harry Gandhi on 30 Oct 2018
thanks for staying with us. We work hard to make our guests happy and appreciate your kind feedback.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A five star
Just what I need it a place that’s clean quiet home away from home everything convenient for me and hubby. I will visit this place again.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Don

Liked: Cleanliness, property conditions & facilities, room comfort
Business
Overall pretty good. A lot more economical than other local hotels. Room was a little musty, but clean. Office is not 24 hrs. Left at 5:30 am, luckily they did have coffee in the room
Stayed 1 night in Aug 2018

6/10 Okay

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms unprofessional staff
Rooms had nice features (kitchen, deskwalk in shower). However, rooms were dirty. I reserved three rooms for two nights. In one room the air conditioner was leaking in another the television wasnt working and in the last room the shower was dirty and the used soap from the previous guests was left in the shower. The second day the shower was still dirty and soap still there so my mom borrowed cleaning supplies and cleaned the shower herself. The front desk was very unprofessional as well. It would've been worth the trip to stay 20 minutes away in Odessa or try the other hotel in Crane.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
La bonita
Shower was dirty. Had not been cleaned. Sheets in one of the beds was also dirty. Only two shower towels
Stayed 1 night in May 2018

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant. Room was clean, very comfy beds. Owners very smart by installing vinyl planking instead of carpet. Oil field workers would be hard on carpet. Large refrigerator and even dishwasher, but no dishes. All in all met our needs. For some reason the décor does not all tie together but at 1 am who cares.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018