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Reviews of Oltenia Hotel

4 out of 5
Oltenia Hotel
Str. Caracal Nr. 176, Craiova

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11 days in Craiova.
Great hotel in Craiova. Staff were very friendly and helpful. Everyone spoke english. Both rooms I stayed in were great. Beds were comfortable enough and my AC always worked. Some coworkers had trouble with theirs and the gym is just a bunch of cardio machines. Also not much to eat in the immediate vicinity, however the mall is not too far away. No major complaints would definitely stay here again.
Stayed 11 nights in Jul 2019
Response from Luciana on 17 Aug 2019
Dear guest, Thank you so much for your feedback! We are looking to improve our customers needs every time when we have the occasion and to make your accommodation more comfortable. We are looking forward to see you again! Thank you for choosing our hotel and to be our guest! Kind regards, Oltenia Hotel staff

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to work place where i could just walk and access to city center was very easy
Stayed 2 nights in Jun 2019
Response from Luciana on 21 Jun 2019
Dear guest, Thank you very much for your review. We are glad that you have had a nice stay with us and for sharing your experience on our hotel! Have a nice day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Luciana on 21 Jun 2019
Dear guest, Thank you very much for your review. We are glad that you have had a nice stay with us and for sharing your experience on our hotel! Have a nice day!

10/10 Excellent

yocheved

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Luciana on 21 Jun 2019
Dear guest, Thank you very much for your review. We are glad that you have had a nice stay with us and for sharing your experience on our hotel! Have a nice day!

6/10 Okay

BebeJ, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not great!
Hotel in new clean and confortable. However, it is not in the center city as advertised. I would suggest to book if other hotels are not available and to avoid weekends as they allow noisy weddings that last until early morning.
Stayed 1 night in Jun 2018
Response from Oltenia Hotel Staff on 7 Jun 2018
Dear guest, thank you for your feedback! It was a pleasure to have you as a guest to our hotel. Our staff always inform guests about the weddings parties and we are not the only hotel that have wedding in Craiova. During the weekends in every big hotel is like that. Thank you for understanding and we are waiting for your next visit anytime! Have a wonderful day! Kind regards, Oltenia Hotel stuff

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Craiova
Good quality hotel very clean nearby to Craiova airport but.10 mins taxi to town centre which has a good selection of restaurants
Response from Oltenia Hotel on 25 Apr 2018
Dear Mr Nick, Thank you for your nice feedback! We appreciate it and we are waiting for you next time to Oltenia Hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Alina Manu on 27 Feb 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Would stay again and recommend to friends. Very clean and comfortable.
Response from Alina on 31 Jan 2017
Dear customer, Thank you so much for you very kind review, it was such a pleasure to read and a great reward for our staff and for what we do at Oltenia Hotel. We are looking forward to see you anytime!

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great for our Navy Ball celebration. The only bad experience I had was over the "relaxing" weekend, there was a super loud birthday party that lasted all night until 5am!! The music NEVER stopped and the DJ's voice could be heard throughout entire hotel. Culturally Romanian parties last for a while and I tried to use white noise/headphones to drown it out but I didn't get any sleep that night.
Response from General Manager on 19 Oct 2016
Dear customer, First of all allow us to thank you for your visit and for having taken the time to share your comments about us with other travellers. We are glad that you choose Oltenia Hotel and we apologize that the music from the other party disturbed you. We would be pleased to welcome you again any time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 19 Oct 2016
Dear customer, Thank you for choosing Oltenia Hotel for your accommdation in Craiova! It was a pleasure to have you as a guest and we hope to see you again very soon!

6/10 Okay

myles, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel during the working week only
Overall the hotel was everything I expected, staff were friendly etc. Unfortunately my whole experience was marred by the weekend when a marriage party took place on the Sunday evening. I was assured by hotel staff that I wouldn't be disturbed as I was on the third floor, the music was so loud and lasted until 4:30am so getting any sleep was impossible. I did complain several times with the on duty staff member helpless to do anything, so a real let down in the end but apparently this is typical for most hotels during the weekend period. I personally will not stay there again as they still elected to charge me for a room that really wasn't fit for purpose.
Response from Alina on 29 Aug 2016
Dear Mr. Myles, Thank you so much for your feedback and for your appreciation regarding our staff! It was a pleasure to know you and have you as guest in our hotel! On the other part we really apologize for the inconvenience that you had regarding the party from our restaurant. We want to offer our best services to our customers and we always announce them that in the weekends it is possible to hear some music in their rooms. We would like to see you again in the near future to Oltenia Hotel and we hope that on your next visit we will be able to meet all your expectations and handle in a more professional manner all your requirements.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel on main road.
My room was very large, but at the front of the hotel facing the road. Staff were very friendly and helpful. Food was good.
Response from Alina on 14 Dec 2015
Dear customer, Thank you for staying with us. We work hard to make our guests happy and we appreciate your feedback! We are waiting for you next time!

8/10 Good

David, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
David
Very good clean hotel. Great food menu selection available & good breakfast. My only small concern for staying alone was there was no bar & only bottled drinks available. I would definitely stay again though.
Response from Alina on 13 Feb 2016
Dear Mr. David, Thank you so much for your appreciation. It was a pleasure to have you as guest, you are very friendly and we are looking forward to see you again.

8/10 Good

Tyler, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Very clean and modern room. Room service was outstanding. The only down side was that there was no coffee maker in the room. The eager staff made up for this though, by offering to make me coffee every morning before work. They even offered to make sandwiches for me in the morning if I had to leave before breakfast. Very accommodating!
Response from Alina on 5 Sept 2015
Dear Mr. Tyler, Thank you very much for your feed-back! It was a pleasure to have you as guest and we are happy to hear that you enjoyed your stay at our hotel and we are waiting for you next time.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell.
Hotellet var var fint og har bra med parkerings muligheter. Rommet var stort og spesielt badet var fint. Stor og behagelig dusj. Mye tv kanaler. Wifi var noe treg da jeg skulle se på nettflix. Restauranten stenger ganske tidlig. Var stengt da jeg kom i 19:00 tida. Frokost har veldig begrenset utvalg. Har et kjøpesenter i nærheten som stenger 22:00
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from Luciana on 21 Jun 2019
Dear guest, Thank you very much for your review. We are glad that you have had a nice stay with us and for sharing your experience on our hotel! Have a nice day!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for business travellers with car
Very good for business travelleres. Easy accessible and conveniently located next to the industrial area. Free parking available. Breakfast should be improved.
Response from Alina Manu on 27 Feb 2018
Dear Mr. Peter, thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Mohammad Akbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortables, sauberes Hotel
Ich war mit meiner Familie für 3 Tage in Craiova. Ich bin von dem super Standard des Hotels wirklich beeindruckt. Das Service Personal ist sehr höflich und hilfsbereit. Das Frühstück war echt super. Abends haben wir im Restaurant des Hotels gegessen, welches mit sehr viel liebe frisch zubereitet wurde und es echt sehr gut geschmeckt. Wenn ich es könnte, hätte ich dieses Hotel 5 Sterne gegeben. Ich kann es jedem, der nach Craiova geht, dieses Hotel ohne bedenken empfehlen.
Response from General Manager on 26 Sept 2016
Sehr geehrter/geehrte Kunde/Kundin, Erstens möchten wir uns bei Ihnen bedanken, dass Sie unseres Hotel gewählt haben und zweitens für Ihre Rückmeldung. Wir haben uns gefreut, dass Sie einen schönen Aufenthalt bei uns gehabt haben und dass Sie zufrieden mit unserem Hotel waren. Unseres Personal wurde entzückt Sie kennenzulernen - Sie sind besondere Menschen und wir werden uns auf Ihren nächsten Besuch freuen.

10/10 Excellent

Antonio, Pescara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo moderno con tutti i comfort.
Molto buona. Personale attento e servizievole. Camere moderne e pulitissime. Colazione internazionale buona. Sono rimasto veramente soddisfatto. Ci torno sicuro.
Response from Alina on 20 Jul 2016
Caro cliente, vi ringraziamo per il suo feedback e vi aspetiamo anche la prossima volta!

8/10 Good

Zengyue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
big room, nice staff and good location.
Response from Alina on 5 Sept 2015
Dear Mr. Zengyue, Thank you for choosing Oltenia Hotel for your accommodation and for your kind words regarding our hotel. We are waiting for you anytime!