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"Comfy stay with good breakfast. "

"Was really good staff are amazing bar staff proper cool had a really good night "

"Clean rooms. Check in was poor. When we arrived, no one at reception and staff at bar ingored us. Rooms weren't sound proof, we could hear music from the bar. The live music went on until late, 11pm. "

"This place is pretty run down. However, it’s in a great location. "

"Enjoyed spa area as previous visits and dinner was great at castle bar with lift to and from it. But the room 202 was not a five star experience at all view was a wall and booking said garden view and welcome screen on TV didn't even have my name on it carpets wer stained in hall on way to room and few inside room. My room last year was on a different level compared to this stay."

"Francesca was simply wonderful and made our stay comfortable and very enjoyable. I would highly recommend this hotel if you are staying in Derry. The property and the guest service truly exceeded my expectations! Christine Charlton "

"Room was clean and comfortable the staff was lovely the only downside the pool was open due to refurbishment "

"Dosent have a residents bar. The room was cold i had to turn heating on. Not much in the bathroom. No toiletries only shower gel. We were told where the breakfast room was but were left to make out own way in and seated ourselves. "

"Not very friendly staff and the room is clean "