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Reviews of Studio 6 Suites Pearsall, TX

2 out of 5
Studio 6 Suites Pearsall, TX
604 S. Lindsey Lane, Pearsall, TX

Reviews

7.2

Good

Rating 10 - Excellent. 58 out of 160 reviews" "
Rating 8 - Good. 33 out of 160 reviews" "
Rating 6 - Okay. 24 out of 160 reviews" "
Rating 4 - Poor. 25 out of 160 reviews" "
Rating 2 - Terrible. 20 out of 160 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Good room for a good nights sleep
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 1 Apr 2024
Hi Jacob, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

4/10 Poor

Raymond

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is fine, good location.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Raymond,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

4/10 Poor

Hector

Business traveller
Disliked: Staff & service, property conditions & facilities
Customer service was not good. They didn’t answer the lobby phone, no where to be found.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Hector,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

4/10 Poor

Annette

Stayed 2 nights in Mar 2024

10/10 Excellent

ANDREINA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It’s ok
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Andreina,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Miguel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start off there was no hot water for the night. I had to go to the clerk to check that out and she moved me to another room and still no hot water. The ac stopped in the middle of the night and didn’t work after that. The pillows were too thin your head would sink into the bed making it feel that you didn’t even had a pillow. I wouldn’t recommend this hotel I would have gotten to the Quinta that’s right across the highway if I knew how bad the conditions in this hotel was. Not even the toilet worked. Terrible experience.
Stayed 1 night in Feb 2024
Response from Team 6 on 2 Mar 2024
Hi Miguel! Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Dec 2023
Response from Nancy Y. on 14 Feb 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Poor

Carl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We switched rooms atleast 5 times it sucked, this hotel used to be great before it was bought out.
Stayed 1 night in Jan 2024

8/10 Good

Carl

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Property was decent, beds were fair, pillows were 1/2 size, had to complain about the weed smell on my floor it was like Cheach and Chong were there.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Carl,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad Hotel
Very bad experience, no one on front desk you had to call a number for them to come and help or check you in. The room was dirty, no hot water
Stayed 2 nights in Nov 2023

10/10 Excellent

Jacqueline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and clean
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Jacqueline,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 31 Oct 2023
Hi Amy,Thank you for positively rating your stay!!Lilith#Team6

6/10 Okay

Angel

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Needs better towels. Gym is excellent
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi Steven,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

8/10 Good

Laurie

Liked: Staff & service
Disliked: Cleanliness, amenities
Ice bucket had hair in it. Bathroom door is water damaged at bottom, swollen and cracked. No toiletries - shampoo, conditioner, lotion etc. No in room coffee. Half a roll of toilet paper - no extra roll.
Stayed 1 night in Sep 2023
Response from Studio6suites on 18 Sept 2023
Thank you for writing this review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Sarah

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service
Good

2/10 Terrible

John

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Next......
Uncomfortable bed....sketchy elevator. We were trapped briefly. Pool needed a good cleaning. Mgmt said the pool vacuum had been stolen like 2 weeks ago. Not to the Hampton Inn standards
Stayed 1 night in Jun 2023

8/10 Good

DIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area the staff was all great. The only this was the shower was dripping water all night and some areas seemed like they were not cleaned. There was still soap on the sink and in the shower that was not removed from past travelers.
Stayed 1 night in May 2023

4/10 Poor

Tricia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The bed is comfy, the service tried their best.
The front desk worker was literally having to do everything. Clean rooms, wash towels, check people in, deliver towels, blankets etc. She should of had help! The bed was fine, but the "comforter" was obviously torn, the shower was cracked and dripping all night. The potty ran all night. Tile was cracked. The hand towel rail was broken off. They didnt have enough towels for rooms booked. The bed only had the bottom sheet and then a small cover over it, no thicker than a flat sheet. I had to go get a blanket, there were none in the room. The hotel seemed very quiet for being so full. The booking says pet friendly but theres a sign in the lobby saying they are not. The owners should be ashamed they allow this place to get this bad.
Stayed 1 night in May 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service
Everything was A ok!
Stayed 1 night in May 2023

4/10 Poor

Jorge

Stayed 1 night in May 2023

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in May 2023

8/10 Good

ANGIE

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
This location NEEDS a major overhaul!
This was by far the STRANGEST stay that I've ever experienced. The staff was GREAT, but the hotel itself needs some MAJOR renovations. Example- 2 rooms on the 2nd floor didn't even have door handles. Water was running THE WHOLE TIME (2 night stay) while my family and I were there in one of those rooms. The tub was nasty dirty looking. The bathroom door appeared to be deteriorating. The door key wouldn't work, so everytime I left and tried to get back in, I'd have to go back downstairs to get staff to get the key to work. Bottom line- Hampton Inn, you're giving yourself a bad look! Do what you need to do, to make this location meet your standards! Once again, the staff was GREAT!
Stayed 2 nights in May 2023

2/10 Terrible

JEANNA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible stay
Well we get into our room and the one bed sheets were not clean. Makeup on the pillow cases and hair on the sheets. Get into another room light out in bathroom and no towels or toilet paper. The clerk checking us in was the only nice thing about the hotel. When we got up for breakfast. The food was cold and smelled bad. We will never stay there again. We travel to that area 6 times a year. I will stay at the hotel we normally go too after this. We just wanted to try a new hotel. Big mistake.
Stayed 1 night in May 2023

8/10 Good

Gavin, San Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the highway. Room was large modern and clean.
Stayed 1 night in Apr 2023

4/10 Poor

John

Stayed 1 night in Mar 2023

10/10 Excellent

John

Stayed 1 night in Apr 2023

10/10 Excellent

Diane, Lubbock

Stayed 2 nights in Mar 2023

10/10 Excellent

David

Stayed 1 night in Feb 2023

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities
They were having water pressure issues. The replacement boiler/water heater is in in the lobby near the front desk. Hope it is installed soon.
Stayed 4 nights in Jan 2023

4/10 Poor

Renee

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good place to stay
The mattress was so hard, the bathtub was stained brown on the bottom, the ceiling above the shower was falling apart, the floors in the corners of the bathroom had dirt that hasn’t been cleaned in a really long time, and the breakfast was cold at 8 am
Stayed 2 nights in Jan 2023

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was spectacular. They were changing out
Stayed 2 nights in Jan 2023

6/10 Okay

Dennis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Alexus

8/10 Good

Janie

Stayed 1 night in Dec 2022

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2022

6/10 Okay

Robert

Travelled with family
Liked: Staff & service, room comfort
No staying there again
During my check in there was no Hot Water and the sheets were dirty. And during my move to another room the water was out! Maintenance work is needed in the Hotel.
Stayed 2 nights in Nov 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were not very clean . Service was not very welcoming. Hot water was limited.
Stayed 2 nights in Nov 2022

10/10 Excellent

chad

Stayed 1 night in Sep 2022

4/10 Poor

Carmen

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived to our room at 11:50 pm and we we’re ready to get in bed. As soon as my girls moved the sheets to get in bed there were chips in the sheets and a pillow case had a blood mark on it while another pillow case had other noticeable cheese marks on it. We called the lady up front and took her a while to get to the room and she tried looking for another room for us. While she was doing that my baby was already asleep and my husband was tired of driving and she couldn’t find another room for us so we decided to stay in that room we had to slept on top of the sheets and removed those two soiled pillows away. The lady told us they would give us part of our money back but haven’t seen any reimbursement yet. Bad experience definitely.
Stayed 1 night in Sep 2022

6/10 Okay

Halona

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel used to be better than ok. It’s gone down hill a lot in the last couple of years. The shower tub was rusty. The air wasn’t turned on when we arrived so it was 100 degrees in the room… which the AC never quite caught up with, the hot water InThe shower never really got hot. And the breakfast is a joke.
Stayed 1 night in Aug 2022

4/10 Poor

Jason, Nashville

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jun 2022

2/10 Terrible

Homero

Stayed 1 night in May 2022

6/10 Okay

Janet

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff is friendly and accommodating. The coffee and breakfast was great! We had a problem with the bathtub/shower. It wouldn’t stop dripping and there was no shower curtain. It looked like there was a repair going on with the faucet. The towels needed to be thrown out and replaced as they were stained and old.
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor and Dirty
This is the poorest quality Hampton Inn that I have ever seen or stayed in. Dirty from day one of staying in the place. Bed sheets look old and not washed properly over time, lack of towels and the hallways, lobby area along with the most important area the room was just dirty and lacked attention. The place looks like it is 20 years old and no maintenance, thou built during the Eagleford Shale boom about 10 years ago. Won't be long that this hotel will be dropped by Hampton, at least should be since it is more of an Executive Inn lower grade hotel now. If you want clean and service I would pick some where else.
Stayed 2 nights in Oct 2021

4/10 Poor

Erin

Business traveller
Disliked: Property conditions & facilities
The property you could tell was newly renovated but the bathroom door was warped due to water damage and the tub and tub faucet were very old and stained. Im not sure why this was not updated. There were no other rooms so I was stuck with a gross bathroom. Plus the beds were not the normal super comfy beds, but hard not very high quality mattress.
Stayed 1 night in Nov 2021

2/10 Terrible

Jesse

Business traveller
Liked: Cleanliness, property conditions & facilities
I haven’t received a receipt, their computer system does not function.
Stayed 1 night in Oct 2021