Title: Candlewood Suites Cotulla by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6058924&destination=Cotulla%2C+Texas%2C+United+States+of+America&selected=9529288&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Candlewood Suites Cotulla by IHG Travelers stay active in the 24-hour gym or unwind by the outdoor pool at this Cotulla hotel where thoughtful amenities help guests focus on what matters ## Photo gallery for Candlewood Suites Cotulla by IHG ![Iron/ironing board, free WiFi, bed sheets - Candlewood Suites Cotulla by IHG (Cotulla)](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/620e1606.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Candlewood Suites Cotulla by IHG (Cotulla)](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/00cc2f6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Candlewood Suites Cotulla by IHG (Cotulla)](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/73bcc27f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Candlewood Suites Cotulla by IHG (Cotulla)](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/65173b78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Candlewood Suites Cotulla by IHG (Cotulla)](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/46d9ff63.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Candlewood Suites Cotulla, an IHG Hotel, offers practical comforts like tennis courts and free WiFi. The 24-hour fitness center keeps active travelers on track, while express check-in/out saves time for exploring the area. ## Reviews 8.2 Very good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Gym - Business services £54 includes taxes & fees 30 Mar - 31 Mar ## Room options ### Check availability for these dates Tonight [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=9529288&PinnedHotelID=9529288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=9529288&PinnedHotelID=9529288&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=9529288&PinnedHotelID=9529288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=9529288&PinnedHotelID=9529288&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9529288&PinnedHotelID=9529288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9529288&PinnedHotelID=9529288&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9529288&PinnedHotelID=9529288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9529288&PinnedHotelID=9529288&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Studio Suite ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/620e1606.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite - 1 bedroom - Sleeps 2 - 1 King Bed OR 1 Queen Bed ### View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/cb14dd66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Accessible (Communications) 10.0 Exceptional 1 review - 1 bedroom - Sleeps 2 - 1 Queen Bed ### Studio Suite, 1 Queen Bed, Accessible (Communications, Roll-In Shower) - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite, 1 Queen Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/2dfb9a34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/620e1606.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub) 10.0 Exceptional 1 review - 1 bedroom - Sleeps 4 - 2 Queen Beds ### Studio Suite, 2 Queen Beds, Accessible (Communications) 10.0 Exceptional 1 review - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/620e1606.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Studio Suite, 2 Queen Beds ![Studio Suite, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/c7d5440a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Queen Beds 8.0 Very good 1 review - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/2dfb9a34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/620e1606.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/cb14dd66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub) - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 King Bed, Accessible (Communications) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9530000/9529300/9529288/620e1606.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Communications) - 1 bedroom - Sleeps 4 - 1 King Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/24000000/23690000/23681600/23681555/999d5156.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### OYO Garden Inn and Suites Pearsall I-35 East Pearsall - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 5.4 130 reviews £38 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Cotulla-Hotels-OYO-Hotel-Pearsall-I-35-East.h23681555.Hotel-Information?chkin=2026-4-11&chkout=2026-4-12&rm1=a2®ionId=6058924&destination=Cotulla&destType=MARKET&latLong=28.435869,-99.235079&searchId=877e5c8e-0501-4ead-b78e-b1612f754a39&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/4000000/3810000/3803000/3802936/43890419.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Eagle Pass, TX - 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Pool - Hot tub - Breakfast included - Parking included 8.6 Excellent 69 reviews £192 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Cotulla-Hotels-Holiday-Inn-Express-Suites-Carrizo-Springs.h10012003.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=6058924&destination=Cotulla&destType=MARKET&latLong=28.435869,-99.235079&searchId=877e5c8e-0501-4ead-b78e-b1612f754a39&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCotulla-Hotels-Candlewood-Suites-Cotulla.h9529288.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCotulla-Hotels-Candlewood-Suites-Cotulla.h9529288.Hotel-Information) ## About the area Cotulla is home to Candlewood Suites Cotulla by IHG. Travellers eager for a bit of culture can stop by Brush Country Museum, while those wishing to experience the area's natural beauty can explore Nueces River and Martinez Park. [Visit our Cotulla travel guide](https://www.expedia.co.uk/Cotulla.dx6058924) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.44491%2C-99.24243&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=f3eKmxl58WPnxHHv3Jnl5JcgX6M=) 547 Las Palmas Blvd, Cotulla, TX, 78014 ### What's nearby - ![La Salle County Courthouse in Cotulla, Texas](https://images.trvl-media.com/place/6228669/20e18006-9bb4-488f-ac31-55ab54eba94e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Salle County Courthouse 14 min walk \- 0.8 miles - Brush Country Museum 15 min walk \- 0.8 miles - Nueces River 2 min drive \- 1.9 miles - Martinez Park 3 min drive \- 1.9 miles - Dilley City Park 16 min drive \- 22.5 miles ### Getting around - Laredo, TX (LRD-Laredo Intl.) 74 min drive ### Restaurants - Flying J 15 min walk - Taco Palenque 3 min walk - Arby's 3 min drive - McDonald's 16 min walk - Wendy's 13 min walk ## About this property ### Candlewood Suites Cotulla by IHG Property highlights Candlewood Suites Cotulla by IHG provides amenities, such as a 24-hour gym and a business centre. Guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Free self-parking - Tennis courts, express check-out and express check-in - A front desk safe, a lift and a gift shop Room features All 88 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and desk chairs. Other conveniences in all rooms include: - Fridges, microwaves and irons/ironing boards - 30-inch TVs with satellite channels - Coffee/tea makers, daily housekeeping and desk chairs ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/5000000/4680000/4675000/4674915/fc6317f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Cotulla by IHG Cotulla - Pool - Hot tub - Breakfast included - Parking included 8.8 Excellent 239 reviews £79 includes taxes & fees 25 Apr - 26 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-25&endDate=2026-04-26&selected=4674915&PinnedHotelID=4674915&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/12000000/11550000/11544600/11544503/5d3e4f49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites Cotulla Cotulla - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 219 reviews £78 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=11544503&PinnedHotelID=11544503&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/8000000/7830000/7825200/7825147/0b4318c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Malana Hotels & Suites Cotulla - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 99 reviews £57 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=1627332&PinnedHotelID=1627332&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=9529288&PinnedHotelID=9529288&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9529288,4674915,11544503,7825147,6565867) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Things to do - 24-hour gym - Outdoor pool - Tennis ### Family friendly - In-room microwave - In-room refrigerator - Outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - Business centre ### Outdoors - Barbecue grill ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 4 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Towels provided ### Entertainment - 30-inch TV with satellite channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Desk chair - Iron/ironing board ## Policies ### Check-in Check-in time starts at 3:00 PM Express check-in available Minimum check-in age - 21 ### Check-out Check-out before 11 AM Late check-out subject to availability Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector and a smoke detector This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7 AM to 11 PM Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Candlewood Suites Cotulla Hotel Candlewood Suites Cotulla Candlewood Suites Cotulla Candlewood Suites Cotulla by IHG Hotel Candlewood Suites Cotulla an IHG Hotel Candlewood Suites Cotulla by IHG Cotulla Candlewood Suites Cotulla by IHG Hotel Cotulla ## Frequently asked questions ### Does Candlewood Suites Cotulla by IHG have a pool? ### How much does it cost to stay at Candlewood Suites Cotulla by IHG? ### Is Candlewood Suites Cotulla by IHG pet-friendly? ### How much is parking at Candlewood Suites Cotulla by IHG? ### What time is check-in at Candlewood Suites Cotulla by IHG? ### What time is check-out at Candlewood Suites Cotulla by IHG? ### Where is Candlewood Suites Cotulla by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Candlewood Suites Cotulla by IHG Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.8 Location ### 8.2 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 36 8 - Good 15 6 - Okay 10 4 - Poor 2 2 - Terrible 7 ## Reviews Verified ### 10/10 Excellent #### Mario 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and the staff average. ##### Mario Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Armando 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good parking lot and safe. ##### Armando Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Perla -Pearl- 30 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice, quiet and the staff was friendly. The hotel is clean but house keeping is not done on regular basis. I had to request clean towels every other day. I stayed for a week while visiting family for Thanksgiving. ##### Perla -Pearl- Stayed 8 nights in Nov 2025 Verified ### 10/10 Excellent #### Mladen 24 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Quiet and clean new place ##### Mladen Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Verified traveller 2 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good place to stay everything is close by ##### Verified traveller Stayed 2 nights in Jul 2024 Verified ### 10/10 Excellent #### Daniel 31 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Love the hotel, the only place we stay when visiting cotulla ##### Daniel Stayed 1 night in Jul 2023 Verified ### 2/10 Terrible #### Carlos 4 Nov 2025 Liked: Property conditions & facilities Disliked: Staff & service Staff ##### Carlos Stayed 1 night in Oct 2025 Verified ### 6/10 Okay #### Carlos 23 Oct 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Staff ##### Carlos Stayed 7 nights in Oct 2025 Verified ### 10/10 Excellent #### Martha 1 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay at the middle of route Good stay at the middle of the way. ##### Martha Stayed 1 night in Feb 2024 Verified ### 6/10 Okay #### John 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very noisy throughout the entire night. ##### John Stayed 1 night in Apr 2025 Verified ### 8/10 Good #### Daniel 13 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good stay, no breakfast provided ##### Daniel Stayed 2 nights in Mar 2023 Verified ### 10/10 Excellent #### Jesus 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Quit ##### Jesus Stayed 4 nights in Sep 2025 Verified ### 8/10 Good #### Melissa 19 Jun 2025 Liked: Cleanliness, staff & service It’s convenient when visiting my husband who works out there. Parking is great. Although both times I’ve stayed there the elevators were having issues and the AC wasn’t working to good. The tv in the living room area we could never her to work apparently they are new tv’s and haven’t been programmed that was also a both times I went to visit. ##### Melissa Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Raquel 12 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Check in went well. The water ran a bit in the toilet. Every thing else was fine. ##### Raquel Stayed 2 nights in Mar 2023 Verified ### 6/10 Okay #### Aaris 7 Mar 2023 Liked: Cleanliness, property conditions & facilities The clerks were new ##### Aaris Stayed 1 night in Mar 2023 Verified ### 4/10 Poor #### TERRY 21 Apr 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Was ok I guess I was in town for a couple of days for work. To be fair the only reason people stay in this town is for oil and gas work. The hotels floor was very dirty from all the workers getting off work. The room had a permanent BO smelll so I got a candle to try and minimize it. Overall it was decent and I’m sure it’s hard to keep clean in sure a dirty environment. ##### TERRY Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Eliud 25 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything fine….. just the at conditioning was a bit noising…. ##### Eliud Stayed 1 night in Oct 2022 Verified ### 10/10 Excellent #### Jerome 28 Dec 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Awesome Very pleasant and enjoyable time. Nice size room on the ground floor wuth a small kitchen. They have onsite shampoo, conditioner, hand soap, and lotion by DOVE😉. The trash cans were LARGE. Staff was so helpful and friendly always with a smile🙂. Easy in/out. They keep their floors cleaned daily with shampooing. It's an extended stay so no breakfast as you have a kitchen, but complimentary coffee. The oilfield workers are there and the hotel was still clean overall. ##### Jerome Stayed 2 nights in Dec 2022 Verified ### 2/10 Terrible #### CRISTOBAL ISLAS 7 Jan 2023 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Too Dirty ##### CRISTOBAL ISLAS Verified ### 2/10 Terrible #### Jose Andres 16 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was dirty, AC was not working properly and they changed me to another room and the smell was awful. ##### Jose Andres Stayed 1 night in Jul 2024 Verified ### 2/10 Terrible #### Alma 7 Feb 2023 Disliked: Cleanliness, amenities, property conditions & facilities Cucarachas pequeñas. ##### Alma Stayed 1 night in Feb 2023 Verified ### 10/10 Excellent #### Alicia 4 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We arrived earlier then check in time. And they still found us a room available to check in early!! Very happy ##### Alicia Stayed 1 night in Apr 2022 Verified ### 2/10 Terrible #### Guillermo 20 Nov 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't know how reservations work. We reserved a handicap cap room with two queen beds several weeks in advance and called the hotel in the early pm to let them know that we were going to arrive late. We arrived late to find out that they had given our room to someone that arrived earlier than us is what we were told. This incident reminds me of that episode in Seinfeld that they know how to take a reservation but not how to keep it. The room had been paid for even if we hadn't shown up at all. They ended up giving us a king size bed for a family of 4 with a kid in a wheelchair and said they didn't have a roll away bed or anything else to make up for their own mistake. I ended up sleeping on a recliner. Terrible customer service. Trying to get them to give us extra pillows was a laughing matter as well since I was told they could only provide one extra pillow and that is it. ##### Guillermo Stayed 1 night in Nov 2021 Verified ### 2/10 Terrible #### Nicole 10 Oct 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Rude staff. Dirty bathroom. Did not fulfill ##### Nicole Stayed 7 nights in Oct 2021 Verified ### 6/10 Okay #### Clayton 4 May 2021 Liked: Cleanliness, property conditions & facilities, room comfort It was good ##### Clayton Stayed 1 night in Dec 2020 ---