Title: Best Western Plus Carrizo Springs Inn & Suites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6060144&destination=Carrizo+Springs%2C+Texas%2C+United+States+of+America&selected=5388885&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Carrizo Springs Inn & Suites Guests enjoy the outdoor pool and 24-hour gym at this comfortable hotel, where convenience meets relaxation for a memorable stay experience. ## Photo gallery for Best Western Plus Carrizo Springs Inn & Suites ![Free daily full breakfast - Best Western Plus Carrizo Springs Inn & Suites (Carrizo Springs)](https://images.trvl-media.com/lodging/6000000/5390000/5388900/5388885/2c913234.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Best Western Plus Carrizo Springs Inn & Suites (Carrizo Springs)](https://images.trvl-media.com/lodging/6000000/5390000/5388900/5388885/8af1442b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Best Western Plus Carrizo Springs Inn & Suites (Carrizo Springs)](https://images.trvl-media.com/lodging/6000000/5390000/5388900/5388885/2fb9d4fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pillow-top beds, in-room safe, desk, laptop workspace - Best Western Plus Carrizo Springs Inn & Suites (Carrizo Springs)](https://images.trvl-media.com/lodging/6000000/5390000/5388900/5388885/3d371366.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pillow-top beds, in-room safe, desk, laptop workspace - Best Western Plus Carrizo Springs Inn & Suites (Carrizo Springs)](https://images.trvl-media.com/lodging/6000000/5390000/5388900/5388885/82db336f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Best Western Plus Carrizo Springs Inn & Suites offers comfort and practical amenities. Enjoy a full breakfast, cool off in the outdoor pool, or stay fit in the 24-hour gym. Laundry facilities, free in-room WiFi, and self-parking ensure a hassle-free stay. ## Reviews 8.0 Very good ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning £158 includes taxes & fees 20 Apr - 21 Apr ## Room options ### Check availability for these dates Tonight [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=5388885&PinnedHotelID=5388885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=5388885&PinnedHotelID=5388885&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=5388885&PinnedHotelID=5388885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=5388885&PinnedHotelID=5388885&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=5388885&PinnedHotelID=5388885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=5388885&PinnedHotelID=5388885&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=5388885&PinnedHotelID=5388885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=5388885&PinnedHotelID=5388885&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ![Pillow-top beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5390000/5388900/5388885/6adb0b5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave ![Pillow-top beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5390000/5388900/5388885/82db336f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave 9.0 Wonderful 2 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave ![Pillow-top beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5390000/5388900/5388885/3d371366.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave 10.0 Exceptional 1 review - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Accessible, Bathtub ![Pillow-top beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5390000/5388900/5388885/6adb0b5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Bathtub - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking ![Pillow-top beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5390000/5388900/5388885/6adb0b5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Non Smoking - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub ![Pillow-top beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5390000/5388900/5388885/729ce1ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible, Bathtub - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking ![Pillow-top beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5390000/5388900/5388885/6adb0b5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking ![Pillow-top beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5390000/5388900/5388885/82db336f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking - 1 bedroom - Sleeps 4 - 2 Queen Beds ### Mobility Accessible Two Queen Room with Bathtub - Sleeps 4 ### Mobility Accessible King Room with Bathtub - Sleeps 2 ### Mobility Accessible King Room with Roll In Shower - Sleeps 2 ### Communication Assistance King Room - Sleeps 2 ### Communication Assistance Two Queen Room - Sleeps 4 ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Sleeps 4 ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Sleeps 2 ### Two Queen Room - Sleeps 4 ### King Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCotulla-Hotels-Best-Western-Plus-Carrizo-Springs-Inn-Suites.h5388885.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCotulla-Hotels-Best-Western-Plus-Carrizo-Springs-Inn-Suites.h5388885.Hotel-Information) ## About the area Carrizo Springs is home to Best Western Plus Carrizo Springs Inn & Suites. While the natural beauty of Jefferson Park and Presidio Park can be enjoyed by anyone, those looking for an activity can head to Carrizo Springs Golf Course. [Visit our Carrizo Springs travel guide](https://www.expedia.co.uk/Carrizo-Springs.dx6060144) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.54447%2C-99.84611&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OMyzUf9byQP7rcEP7ILVE1ayEoI=) Highway 83 & Petry Rd, Carrizo Springs, TX, 78834 ### What's nearby - ![Jefferson](https://images.trvl-media.com/place/6221537/337cbf0d-0bfc-440d-9bb1-4809379bcfda.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jefferson Park 3 min drive \- 2.4 miles - Carrizo Springs Golf Course 2 min drive \- 1.7 miles - Nueces River 6 min drive \- 7.1 miles - Crystal City Popeye Statue 15 min drive \- 12.9 miles - Victor H. Lopez Library 15 min drive \- 12.9 miles ### Restaurants - McDonald's 3 min drive - 7-Eleven 2 min walk - Subway 3 min drive - SONIC Drive In 2 min drive - Stars Drive-in 17 min walk ## About this property ### Best Western Plus Carrizo Springs Inn & Suites Property highlights At Best Western Plus Carrizo Springs Inn & Suites, you can look forward to free full breakfast, a corner/local shop and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre. Other perks at this hotel include: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - Express check-out, express check-in and a lift - A computer station, smoke-free property and a 24-hour front desk Room features All 57 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Other conveniences in all rooms include: - Pillowtop mattresses and rollaway/extra beds (surcharge) - Bathrooms with free toiletries and hairdryers - LCD TVs with premium channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/8000000/7130000/7126200/7126149/f28fff25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Carrizo Springs Carrizo Springs - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 160 reviews £166 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=7126149&PinnedHotelID=7126149&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/77000000/76610000/76607100/76607021/d71b0d1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Western Inn & Suites Carrizo Springs - Breakfast included - Parking included - 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Free Wi-Fi 7.8 Good 119 reviews £107 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=9715495&PinnedHotelID=9715495&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5620000/5617300/5617204/a141419f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eagle's Den Suites Carrizo Springs a Travelodge by Wyndham Carrizo Springs - Kitchen - Washing machine - Dryer - Pet-friendly 9.6 Exceptional 35 reviews £106 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=5617204&PinnedHotelID=5617204&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/480000/477700/477699/5cb2aeb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Eagle Pass by IHG Eagle Pass - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 1,002 reviews £73 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=477699&PinnedHotelID=477699&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/690000/688000/687915/7d6ec0f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn by Hilton Eagle Pass Eagle Pass - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 763 reviews £76 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=687915&PinnedHotelID=687915&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/19600/19532/6f7f45f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Eagle Pass Eagle Pass - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 1,406 reviews £55 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=19532&PinnedHotelID=19532&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4950000/4943000/4942915/6fdd5d32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Pearsall Pearsall - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.2 Very good 428 reviews £58 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=4942915&PinnedHotelID=4942915&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15270000/15267200/15267149/f0f8d8a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Carrizo Inn Carrizo Springs - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 7.8 Good 44 reviews £80 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=15267149&PinnedHotelID=15267149&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=5388885&PinnedHotelID=5388885&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5388885,7126149,76607021,10012003,9715495) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free full breakfast available daily ### Things to do - 24-hour gym - Children's pool - Outdoor pool ### Family friendly - Children's pool - Grocery/convenience store - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities ### Guest services - Housekeeping (daily) ### Business services - 24-hour business centre - Computer station - Meeting room ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible van parking ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 20 per pet, per day Service animals are welcome, and are exempt from fees 2 total (up to 36 kg per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 20 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Best Western Carrizo Springs Best Western Plus Carrizo Springs Best Western Plus Carrizo Springs Inn Best Western Plus Carrizo Springs Inn Suites Plus Carrizo Springs & Suites Best Western Plus Carrizo Springs Inn & Suites Hotel Best Western Plus Carrizo Springs Inn & Suites Carrizo Springs ## Frequently asked questions ### Does Best Western Plus Carrizo Springs Inn & Suites have a pool? ### How much does it cost to stay at Best Western Plus Carrizo Springs Inn & Suites? ### Is Best Western Plus Carrizo Springs Inn & Suites pet-friendly? ### How much is parking at Best Western Plus Carrizo Springs Inn & Suites? ### What time is check-in at Best Western Plus Carrizo Springs Inn & Suites? ### What time is check-out at Best Western Plus Carrizo Springs Inn & Suites? ### Where is Best Western Plus Carrizo Springs Inn & Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Plus Carrizo Springs Inn & Suites Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.6 Location ### 8.0 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 49 8 - Good 32 6 - Okay 22 4 - Poor 5 2 - Terrible 7 ## Reviews Verified ### 8/10 Good #### Jody 3 Mar 2024 Liked: Cleanliness, staff & service, amenities It was very good next to a convenient store and staff where very nice limited rooms but amazing over all ##### Jody Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Barbara 20 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and manager very helpful and friendly. ##### Barbara Stayed 4 nights in Nov 2023 Verified ### 6/10 Okay #### Regena 2 Mar 2025 Disliked: Staff & service #### Ridiculous Prices!!! The Hotel was clean and comfortable but way to expensive for the area. Ridiculous prices!!!! ##### Regena Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### victor 18 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### victor Stayed 2 nights in Oct 2023 Verified ### 6/10 Okay #### Nancy 31 Oct 2023 Disliked: Staff & service M ##### Nancy Stayed 3 nights in Oct 2023 Verified ### 2/10 Terrible #### Juan 14 Nov 2022 Disliked: Cleanliness, amenities, property conditions & facilities Broken elevator. Stains all over the room . Awful breakfast .over priced . ##### Juan Stayed 1 night in Nov 2022 Verified ### 8/10 Good #### Melinda 15 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities There was no water on the first night. But a/c was cold ##### Melinda Stayed 2 nights in Aug 2022 Verified ### 6/10 Okay #### Verified traveller 25 Jun 2023 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities Service was great! We arrived put our belongings down and left. When we returned out A/C unit was leaking water continuously and wet a big part of the floor. Tried to call the front desk and the phone would not work only on speaker, but you could not hear anything. We went to talk to the front desk and they were nice to give us another room. My email stated our check out time was at noon. But an associate said that was incorrect that check out was at 11am ##### Verified traveller Stayed 1 night in Jun 2023 Verified ### 2/10 Terrible #### Laura 20 Jul 2023 Disliked: Staff & service Check in was fine however the staff didn’t say when breakfast was , when check out was, how to access the pool , etc.The only thing she said was where the elevator was.and had to ring the bell each time- we put out the do not disturb sign on the door. When we arrived back late that night the floor was wet.- thinking there was a water leak. Nope -it had been professionally cleaned. My card was charged prior to checkout. Complained to manager. Company had I day to clean. No notice of any kind on the door. No discount given even though our bags were wet and one of my kids has an allergy to cleaning chemicals which I mentioned to staff. This place has 0 customer service. I stared strongly how unhappy I was and how it’s poor business practice to not inform customers of the floor being cleaned. Manager took 0 responsibility no apology, and blamed the cleaning company for not giving notice. I will never stay here again. Should have stayed at the cheaper hotel nearby. Too expensive here for the poor service. If you’re looking to stay somewhere to be close to your military loved one or friend staying at Eagle Pass, take my advice and don’t stay here. ##### Laura Stayed 2 nights in Jul 2023 Verified ### 10/10 Excellent #### Verified traveller 6 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities Good, it was a nice hotel. I enjoyed my stay........ ##### Verified traveller Stayed 1 night in Jan 2021 Verified ### 6/10 Okay #### William 28 Jun 2020 Disliked: Amenities The rooms and hallways were very dark. Because of COVID, we couldn't use the pool or workout room. I feel like we should've gotten a discount. We also tried to get breakfast in the morning, but there wasn't anyone at the front desk to help us. We wound up going out for tacos. ##### William Stayed 1 night in Jun 2020 Verified ### 8/10 Good #### Brandi 3 Jun 2020 Liked: Cleanliness, staff & service, property conditions & facilities The remote to my Tv did not work. The ice machines in the entire hotel were not working... I was provided ice, but it was an inconvenience. I understand with COVID breakfast is limited, but the selection offered for “pick-up” was sparse. These are all small things, but I will choose a different hotel in the future to avoid the inconvenience. ##### Brandi Stayed 1 night in Jun 2020 Verified ### 4/10 Poor #### Tina 4 May 2020 Liked: Cleanliness Disliked: Staff & service I stayed 3 night and the first 2 night nobody was in the front seat I waited in front for 1 hr and nobody was there then I left across the street to get something to eat and still nobody was there then finally someone came and helped me then we couldn’t use the pool there was no breakfast the lady that was there in the mornings she was very nice and helpful but the night shift there never there besides that the staff was good the hotel is good I stayed there before this is the first time it happens to me the this hotel is very good and nice ##### Tina Stayed 3 nights in Apr 2020 Verified ### 10/10 Excellent #### Karla 18 Apr 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome Great place to stay! Very clean and everyone was so nice. ##### Karla Stayed 1 night in Apr 2020 Verified ### 10/10 Excellent #### Verified traveller 25 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was awesome, everithing was really clean, thanks for that ##### Verified traveller Stayed 1 night in Mar 2020 Verified ### 10/10 Excellent #### Verified traveller 3 Mar 2020 Liked: Cleanliness, staff & service, amenities I loved that it was quite ans clean however the water heater needs improvement ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 6/10 Okay #### Verified traveller 4 Jan 2020 Liked: Staff & service #### Reservation not delivered I paid through Hotels.com but there was no reservation. They say there was no email for the hotel so Hotels.com didn’t send it then the BW wouldn’t take phone confirm so I had to pay the hotel directly. If you offer a hotel on your site get your crap together. This is not the first time I’ve had issues. ##### Verified traveller Stayed 1 night in Jan 2020 Verified ### 10/10 Excellent #### Verified traveller 3 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pet friendly + pool= perfect for us! This was the second time we have stayed here and would be my choice to stay at again. My husband was working in the area, so this was perfect hotel for us to stay at while visiting him. We can bring our little dog and the kids can play in the pool. One of the few hotels in this area that has a pool and is pet friendly! ##### Verified traveller Stayed 2 nights in Aug 2019 Verified ### 8/10 Good #### Verified traveller 17 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ,Staff very friendly, excellent breakfast, clean rooms ##### Verified traveller Stayed 4 nights in Jul 2019 Verified ### 10/10 Excellent #### Verified traveller 3 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was good, customer service was excellent. ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 2/10 Terrible #### Verified traveller 13 Mar 2019 Disliked: Staff & service, property conditions & facilities Way overpriced for what it is. A scam .... simply .. ##### Verified traveller Stayed 1 night in Mar 2019 Verified ### 6/10 Okay #### Verified traveller 20 Feb 2019 Liked: Cleanliness, property conditions & facilities Disliked: Amenities We had a very nice room at a fair price. Beds were comfortable. We only stayed one night. Breakfast was a disappointment. We much prefer a traditional breakfast. Too much mexican flair for us. ##### Verified traveller Stayed 1 night in Feb 2019 Verified ### 2/10 Terrible #### Verified traveller 4 Feb 2019 Disliked: Staff & service They could not find the room we had paid for on Expedia. We had to pay for an additional room. ##### Verified traveller Stayed 1 night in Feb 2019 Verified ### 8/10 Good #### Verified traveller 23 Jan 2019 Disliked: Staff & service They did not give me a receipt ##### Verified traveller Stayed 1 night in Jan 2019 Verified ### 6/10 Okay #### Cheistina 21 Oct 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Hotel was not very clean. Our room had a few issues... a burned out light in bathroom, exhaust fan did not work in bathroom, a/c was very loud with a broken loud noise that would not stop. Breakfast was awe full ... no eggs, cold, and old breakfast choices. ##### Cheistina Stayed 2 nights in Oct 2018 ---