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Reviews of Hôtel Le Cep

5 out of 5
Hôtel Le Cep
27, rue Maufoux, Beaune, Cote-d'Or

Reviews

9.4

Exceptional

Rating 10 - Excellent. 329 out of 473 reviews" "
Rating 8 - Good. 118 out of 473 reviews" "
Rating 6 - Okay. 22 out of 473 reviews" "
Rating 4 - Poor. 4 out of 473 reviews" "
Rating 2 - Terrible. 0 out of 473 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

robert

Stayed 2 nights in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
Excellent service. Made wonderful recommendations for dinners and wineries to visit.
Stayed 5 nights in Oct 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s an expensive hotel who charges extra for breakfast which wasn’t very good. Nice location but you can find better. Value elsewhere
Stayed 2 nights in Oct 2023

10/10 Excellent

Russ

Stayed 1 night in Sep 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Elyssa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was large and nicely decorated. After coming from Paris, this quaint town and chill was just what my husband and I needed. We loved the staff and arrangements they made for our dinners and bike tour. Adrien was extremely engaging and provided excellent service. As far as the accommodations themselves, We stayed in room 128 which is in a building that is attached to the main hotel. Elevator to reach it is a little funky, with a double ride to the room, but as long as you aren't carrying a heavy load, you can simply use the stairs. We could hear the people above us talking and the floor creaked when they walked, but I guess when structures were built hundreds of years ago, sound proofing wasn't a thought. Overall, it was great!
Stayed 2 nights in May 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
After our reserved taxi service failed to show up on time the hotel provided two private vehicles (belonging to senior management) and drivers to get the six of us to the train station in time for our train to Paris. Outstanding over and above service!!
Stayed 2 nights in May 2023

10/10 Excellent

Dominique, Sinking Spring

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in the center city of Beaune. Fabulous location, very walkable old town. Spa is outstanding. Staff is very hospitable.
Stayed 3 nights in May 2023

10/10 Excellent

kathleen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a wonderful hotel. The staff is exceptional and so helpful. The rooms are just beautiful. I had to make a last minute trip to Zurich and the gentleman at the front desk mapped out the trains for me and even got me tickets. 5 Star for sure and can’t wait to return
Stayed 2 nights in Apr 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place in Beaune
What a wonderful hotel in the centre of a lovely town. This hotel feels like it represents everything that is Beaune, an amazing selection of wine, great food, authentic, superb staff. I will definitely stay again
Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Stayed 1 night in Feb 2023

10/10 Excellent

Andrea L

Stayed 1 night in Jan 2023

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic. Nothing was a problem. Sourcing a restaurant, lending a back brace to my injured husband, helping us use the coffee machine in the room. So friendly and polite. The hotel is truly charming. Brilliantly located for shopping dining and entertainment.

6/10 Okay

May

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Had stayed years ago and was really looking forward to coming back. Disappointed. Bellman from Coventry, England was delightful. Young French receptionist not so good.
Stayed 4 nights in May 2022

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
I love this hotel! It has the best service, the friendliest staff, and an unbeatable location steps from the center of Beaune.
Stayed 5 nights in Nov 2022

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff!!! Good restaurants around. Will be back for sure !!!

4/10 Poor

bonnie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first night there was a terrible perfume odor in my room which triggered a migraine. I did not sleep all night. We asked to move rooms and the new room had no odor but we asked for the A/C to be put on and when we returned 3 hours later the room was over 85 degrees. We turned off what was the air conditioning later to be told there was no A/C since it was october but the bellman had put on the heat. We asked for someone to come up. No one would. Finally a kind bellman came with 2 fans and this helped. The second room was on the second floor-no elevator which was fine but the stairwell had no automatic lighting so if you did not see the switch it was dark at night. I would not recommend this hotel to anyone and it should not be a 5 star hotel.

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming old building and great central location in Beaune. The staff couldn't have been nicer however the hotel could use some updating. The gym such as it was was in an attic room about 5' big after climbing multiple stairways to reach it (a better workout then the machines available!) and my pillows in my room were awful and giving me a stiff neck.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - central to everything!
Stayed 4 nights in Sep 2022

6/10 Okay

Rosario, MIAMI

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

John

Stayed 3 nights in Sep 2022

10/10 Excellent

Myoung-Jae

Stayed 2 nights in Jul 2022

10/10 Excellent

Richard

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Wonderful location. Very walkable. Access to all restaurants within minutes. My only issue is the concierge is not very helpful. Do your own study on food good.
Stayed 3 nights in Jul 2022

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful property!
Stayed 3 nights in May 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable
This is a beautiful older building, lovingly crafted. Wish the hot water was more easily available.
Stayed 2 nights in May 2022

10/10 Excellent

Catriona

Stayed 2 nights in Apr 2022

10/10 Excellent

Darcia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcomed back like it was yesterday and it been 4 years since our last visit. Love it here.
Stayed 1 night in Mar 2022

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Romantic Hotel
Amazing hotel in the perfect location. Close to everything you will need in Beaune. Would love to stay there again.
Stayed 2 nights in Mar 2022

10/10 Excellent

RT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect gem
An absolute gem in the centre of Beaune. On site valet parking if you so desire. Fantastic in every way. Beautiful maze of buildings. Unfortunately the restaurant was closed for dinner during February but so many bars and restaurants close by. Breakfast was superb. The only thing missing for me was tea making facilities in our very lovely room.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location in center of Beaune. Staff well trained and very friendly. Historic hotel with alot of authentic charm, but needs cosmetic maintenance.
Stayed 2 nights in Feb 2022

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property in the heart of Beaune, great service.
Stayed 1 night in Nov 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff are unbelievable! Our room was lovely with a little balcony and table outside. I cannot say enough about the level of service and attention to detail from the staff. There were available for anything and everything we could have asked for. We have stayed at some amazing hotels and I have to say hands down Hotel Le Cep has the most amazing staff and service level I have ever seen. Thank you for a making our visit to Burgundy amazing! If you are visiting Beaune a stay at Hotel Le Cep is a must!
Stayed 3 nights in Oct 2021

10/10 Excellent

sonal, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 2 nights in Oct 2021

8/10 Good

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff with valet parking & Tesla charging. Huge family suite decor a little dated but classic
Stayed 1 night in Oct 2021

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, services, people, friendliness - amenities exceptional!
Stayed 1 night in Sep 2021

10/10 Excellent

Marie-Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with terrific service from wonderful staff.
Stayed 1 night in Sep 2021

10/10 Excellent

antonio

Stayed 1 night in Aug 2021

10/10 Excellent

Astrid

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location is key for this hotel. The courtyard is splendid. This very rustic hotel has modern and updated rooms, we just didn't get one. I don't know because of the room type we selected was the reason for the not updated room, but overall, the hotel was good with friendly staff members.
Stayed 1 night in Aug 2021

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay! Friendly and welcoming!
Stayed 1 night in May 2021

8/10 Good

Francesco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020