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"I must say that this hotel is definitely not a 5 star category. There is no air-conditioning in the lobby or the lifts. the staff were rude and not friendly at all. My partner and I wanted to see if we could arrange our wedding there and we were told the events manager will come and see us and never did at all. The rooms are dated and in need of updating. They claim to be a spa but they fail to tell you the spa is closed for 3 days of the week. so they need to take that out of the name. we...

"La réceptionniste a été d’une grande gentillesse. On avait une superbe vue de notre chambre. Nous sommes ravis de l’hôtel Elba."

"Awful on so many ways "

"Roman baths and massage were excellent value for money and a thoroughly enjoyable experience! Rooms were ok and although the pool area on the roof top looked very inviting we found some of the decking and sunbeds were broken and the area generally untidy with dirty plates and food left on the tables and even a nappy ! There are bins up there but even so some people are lazy and I felt there really should be someone manning the area. No bar apart from a vending machine so basically self serve."

"Slight problem with check-in, asked me to pay when I had paid in advance. Other than that, lovey room, which spotless."

"Very good"

"Great hotel, ideal location as quiet and yet very central, extensive and tasty breakfast buffet and friendly and helpful staff."

"Excellent hotel in a great position for visiting the city. Everything is within walking distance. Car parking available if necessary."

"Excellent hotel, location good, ample parking, Staff very obliging? Good WiFi Restaurant and bar area exceptionally good Lovely pool and patio area "

"Second time Ive been here. Highly recommend. Safe, comfy, hospitable."