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Reviews of ALEGRIA Fenals Mar

3 out of 5
ALEGRIA Fenals Mar
Domenec Carles, s/n, Lloret de Mar

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 74 reviews" "
Rating 8 - Good. 36 out of 74 reviews" "
Rating 6 - Okay. 12 out of 74 reviews" "
Rating 4 - Poor. 10 out of 74 reviews" "
Rating 2 - Terrible. 3 out of 74 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean
Stayed 5 nights in Sep 2023

2/10 Terrible

Abdelamir

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My friend and I recently stayed at Alegria Fenals Mar in Lloret de Mar. Unfortunately, our experience was far from pleasant. On our very first day, we were dismayed to discover black mold on the ceiling of our room, which had a detrimental effect on our health. The musty odor was overwhelming, making our stay uncomfortable. To make matters worse, the noise from neighboring rooms disrupted our peace, prompting us to cut our stay short and leave on Sunday instead of Monday. While the hotel did change our room on Friday morning due to the mold issue, we were disappointed that there was no compensation for the inconvenience caused. The situation significantly impacted our vacation, turning what should have been a relaxing and enjoyable time into a rather unpleasant and wasted experience. Despite these setbacks, I must commend the hotel for its breakfast service and the kindness of its staff. The breakfast was a bright spot during our stay, and the staff members were genuinely nice and friendly, doing their best to make us feel welcome. In conclusion, our stay at Alegria Fenals Mar was marred by issues such as black mold, an uncomfortable musty smell, and disruptive noise from neighboring rooms. While the breakfast service and staff were commendable, these positives unfortunately could not salvage what turned out to be a disappointing and regrettable holiday.
Stayed 7 nights in Aug 2023

6/10 Okay

jean-paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time we have ever had to pay for the safe!
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close To The Beach And Local Bars. Could Do With Some Entertainment On The Evenings Otherwise A Very Pleasant Stay.
Stayed 4 nights in Jun 2019

10/10 Excellent

Justyna, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, nice hotel, helpful staff
Excellent location, nice, helpful, multilingual staff. The room where we stayed was small but cosy and quite comfortable. View from the balcony was stunning.
Stayed 7 nights in Sep 2018
Response from exp on 1 Oct 2018
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8/10 Good

BJ, scotland

Liked: Cleanliness, room comfort
Close to beach and lovely place.
Beautiful place, close to beach, decent food, good prices and peaceful
Stayed 3 nights in Sep 2018
Response from exp on 1 Oct 2018
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10/10 Excellent

John, Birmingham England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach
We had a very nice stay at this hotel. We only stayed 4 nights staff were very pleasant and helpful. We had bed and breakfast but all inclusive is also an option. Buffet restaurant with hot food available and only a 5 minute walk to the beach with a good variety of bars and shops nearby .
Stayed 4 nights in Sep 2018
Response from exp on 1 Oct 2018
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8/10 Good

Lyudmil, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect holiday
The hotel is clean, the staff is friendly and helpful. The food is hit and miss, but i didn't expect to like everything. The beach is really close, 5 min walk and the center of Lloret de mar is 15 min walk from the hotel. If you don't want to walk, there are close near by bus stops. There are enough restaurants and bars if you don't want to go to the center. As a whole the place was quiet and me and my girlfriend like the area. As the title suggest we had some issues. The first was the beach. The sand is not really a sand, but really small pebbles. It wasn't pleasant to walk, but we eventually got used to it. The biggest problem from the whole holiday was the pipes in the hotel. Me and my girlfriend like to sleep a lot, but when someone decide to take a shower 6 am , it's not fun. I can hear the water right next to my head. Like I'm there in the bathroom. The last 2 days someone was in the shower for 20-30 min and we were awake through that time. Despite that I still recommend the hotel, because the area, staff, food etc, but keep the noise in mind
Stayed 6 nights in Sep 2018
Response from exp on 19 Sept 2018
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4/10 Poor

Daisy, Sussex UK

Disliked: Property conditions & facilities, room comfort
Basic 3 Star Poor Food
Good location but not much else to praise. We were very disappointed with the food, cheap ingredients, ran out half way through the serving, queues for everything. We struggled some evenings to find much to eat and went out to eat in local restaurants. However breakfasts were good despite long queues for juice and coffee. Room was basic, small, no dressing table, tiny shelf in dark bathroom..so nowhere to put anything. Balcony small overlooking kitchen service area and bins.
Stayed 7 nights in Aug 2018
Response from exp on 29 Aug 2018
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10/10 Excellent

Bobby-jane, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was a lot better than we thought after reading previous reviews, hotel was beautiful, clean, comfy and in a great location. Only small problem the hotel next door we’re re- doing their pool so it got a little loud at times, but that’s not the fenals mar fault.
Stayed 4 nights in Jun 2018
Response from exp on 14 Jun 2018
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4/10 Poor

Verified traveller

Liked: Cleanliness
Food repetitive but restaurant staff very friendly and hard workers

2/10 Terrible

Antonio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hay una enorme diferencia entre el buen aspecto de las zonas comunes con respecto a las habitaciones. Son muy ruidosas, pequeñas y muy frias (la climatizacion para dias fríos no funciona). La limpieza es muy deficiente. Incluso llego a entrar el servicio de limpieza cuando todavía estábamos dentro y teníamos la puerta cerrada, una hora antes del la hora de check-out. Muy poco recomendable.
Stayed 1 night in Apr 2024

8/10 Good

sabine

Travelled with group
Liked: Cleanliness, staff & service
hotel bien situe proche de la plage et de la ville
Stayed 3 nights in Aug 2023

8/10 Good

Bérénice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon dans l’ensemble
4 jours passés en demi pension dans cet hôtel. L’établissement est à 2min à pied de la mer. Le personnel est très accueillant et agréable. Petit déjeuner et dîner assez bon et varié. Food truck et bar présent au bord de la piscine pour le repas de midi Gros souci d’insonorisation entre les chambres, prévoyez vos boules quies
Stayed 4 nights in Aug 2023

4/10 Poor

giraud

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel pour 1 ou 2 nuits mais pas plus . Nous sommes resté 8 jours mais trop . Murs en papier insonorisation zero . On entends tout . Vu sur les poubelles du restaurant avec des buits incessants de claquement de couvercle de poubelle. Alarme incendie déclenchée 3 fois en 1 semaine donc 2 fois la nuit . Petit déjeuner tres mediocre, jus d'orange en poudre idem pour le café. Mini croissants et chocolatines congelés et vraiment pas bon . Repas du soir toujours la meme chose et pas top, ne donne meme pas d'eau en carafe, il faut acheter sa bouteille d'eau. Trop de monde autour de la piscine et pas de transat disponible. Les chambres vraiment tres petites et limite insalubres . Pas de place pour ranger les valises,pas un seul porte manteau. On cherche les prises une a cote du lit et l'autre au milieu mais pas plus!... seche cheveux a cote de toilette,obligé de tirer sur le cable pour se voir un peu dans le miroir. Personnels ne parle pas du tout plusieurs langues comme indiqué dans le descriptif. Le oui y'en a quand meme 1 . A proximité de la plage et des commerces mais c'est tout. Je ne recommande pas du tout ( hotel a fric )
Stayed 10 nights in Aug 2023

8/10 Good

Borja

Stayed 2 nights in Aug 2023

8/10 Good

mathias

Stayed 2 nights in Jul 2023

10/10 Excellent

ANNI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

8/10 Good

Heta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location near beach and peaceful neighbourhood.
Stayed 7 nights in Jun 2023

8/10 Good

Eva Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supert!
Super fornøyd med mitt opphold. 2 min til stranden. Meget hyggelig personale.
Stayed 10 nights in May 2023

4/10 Poor

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Marco

Travelled with partner
Disliked: Amenities, property conditions & facilities
Struttura vicino al mare ma purtroppo con personale alla reception che non parla e non capisce l'italiano Un giorno la nostra camera non è stata pulita abbiamo avvisato il personale ma non è stato fatto nulla per rimediare. I muri sono di carton gesso e si sentono tutti i rumori. L'unica persona che si salva è Marcela in sala a colazione molto gentile. Non consiglio questo hotel.
Stayed 7 nights in Aug 2022

8/10 Good

Haluk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Juan Luis

Travelled with family
Liked: Cleanliness, staff & service
Playa de Fenals
Estancia agradable,no es un hotel para descansar. Más enfocado al turismo estranjero.
Stayed 7 nights in Jul 2022

8/10 Good

virginie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

8/10 Good

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities, room comfort
Tranquilo
Experiencia buena en general, tranquilo y personal amable. Pocas opciones para celíacos, es lo único que encontré a faltar.
Stayed 5 nights in Aug 2021

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo de muy bien
Nos a gustado mucho muy buen hotel y gente muy amable y atenta. La unica pega es lo de estacionarte pero lo gestionamos bien con los parking azules de la calle
Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait sauf le buffet du soir qui était très décevant et fait rapidement tombé la note de l établissement (peu de choix et le poisson immangeable……)
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hotel Correct ! Propreté Bien Chambre pas tres Grande mais correcte ! Bonne Clim - Petite Piscine Sympathique - Tres Mauvaise insonorisation - Le Lavabo ne tinait pas ... - Petit Déjeuner Bien. -Diner Moyen.
Stayed 5 nights in Jul 2021

10/10 Excellent

Aaron Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito y barato.
Un hotel bastante tranquilo y una buena ubicación si quieres ir a la playa de Fenals. La comida del desayuno estaba deliciosa y la habitación y todas las comodidades estaban de lujo para ser de 3 estrellas.
Stayed 3 nights in Jul 2021

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estupendo
Hola, Este hotel me ha encantado por el servicio, la qualidad de comida, location super tranquila y a un minuto de la playa. Super recomendado.
Stayed 2 nights in Jul 2021

8/10 Good

Jair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación calidad/precio
Está ubicado en una zona tranquila de Lloret, cumplió las expectativas, buena limpieza, cómodo y agradable. Lo único malo por mejorar es que en los botes de gel y shampoo había lo mismo(fué facil de identificar)
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo muy bien, tuvimos un mal entendido con un trabajador pero se solucionó inmediatamente con un resultado satisfactorio, lo recomendaría sin dudarlo.
Stayed 1 night in Oct 2019

8/10 Good

Sofiane

Liked: Cleanliness, property conditions & facilities, room comfort
Le buffet pas tres top
Stayed 9 nights in Jul 2019

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut
Stayed 4 nights in Sep 2019

8/10 Good

Sofiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J ai adore mon séjour
Stayed 1 night in Aug 2019

6/10 Okay

Katrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ich war mit meiner Tochter 10 Tage im Hotel Alegria fenals mar. Die Sauberkeit, das Personal, die Einrichtung und vorallem die Lage war "TOP". Personal ist sehr nett aber spricht kein Deutsch. Ohne Englisch ist man aufgeschmissen🙄 DAS ESSEN WAR ABER SEHR SCHLECHT!!! Es gab wenig Auswahl und es war nur lauwarm, teils kaltes Essen. 🙄 Oftmals haben wir draußen gegessen, weil es so schlecht war. Das müsste unbedingt gebessert werden. Kaltes Essen geht nicht!!!!!!! Strand ist nur 2 min entfernt und sehr schön, klares sauberes Wasser, feiner Kieselsand, aber angenehm. In dieser Umgebung ist nicht viel los, es ist sehr ruhig und ordentliches, günstiges Essen ist sehr schwer zu finden. Man muss dann schon auf die andere Seite runter zur Partymeile von Lloret de mar laufen, da gibt's alles. Domino Pizza, Burger King, Mc Donalds usw... Auto kann man auch mieten, es gibt genug Anbieter, aber die beste Autovermietung ist FAURIA 👍👍👍 SEHR NETT UND FAIRE PREISE. Wenn das Essen jetzt noch gestimmt hätte, was ja auch wichtig ist, dann wäre es ein TOP Aufenthalt gewesen.
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
El personal es muy agradable. El hotel es muy sencillo pero por el precio y el trato que recibes es excelente
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Irene

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from exp on 3 Oct 2018
thanks for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018
Response from exp on 3 Oct 2018
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4/10 Poor

Pierrot, vendée

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel proche de la place..bien situé..
En arrivant...assez bonne impression..Hotel pas mal situé...parking extérieur gratuit mais nombre de places limitées.. Sinon..hôtel très très très bruyant...cuisine très répétitive..au petit déj. Les oeufs et omelette souvent faits à l'avance..entassés dans une assiette..aucune cuisine locale..ni espagnole d'ailleurs..beaucoup de plats manquant si on arrive déjà seulement une demi heure après ouverture..très bruyant..aucune insonorisation dans les chambres..vétusté des salles de bain..tuyauteries très bruyante...le soir beaucoup de bruit tard en bas et dans l'hôtel..aucune surveillance.. un grand zéro pour les animations..nous avons dû même aller dans un autre hotel pour la soirée flamenco.. Le seul point positif est la terasse extérieure et seulelement à une certaine heure (entre 19h00 et 22h00..) mais avec les fauteuils extérieus très sales.. Bref, sur 10, je donnerais 2 en faisant un effort...pas du tout reccommandable..de plus nous nous sommes sentis vraiment isolés...
Stayed 7 nights in Sep 2018
Response from exp on 27 Sept 2018
thanks for your feedback

8/10 Good

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2018
Response from exp on 31 Aug 2018
.

6/10 Okay

Sandrine

Liked: Cleanliness, staff & service
Peu de choix pour le all inclusive. Chambres très petites. Buffet très limité, même au petit déjeuner et redondant
Stayed 4 nights in Jul 2018
Response from exp on 17 Aug 2018
thanks for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon séjour
bon séjour sans l'agitation du centre ville. Cadre agréable personnel toujours souriant et disponible. Manque un peu de musique vers la piscine. Repas bon mais peu variés, on s'en lasse vite. A la hauteur d'un trois étoiles. Manque d'insonorisation dans les chambres , on entend les personnes qui prennent leur douche ! L'hôtel est calme dans son ensemble, mais cela reste aléatoire en fonction de la civilité de vos voisins !
Stayed 13 nights in Jul 2018
Response from exp on 1 Aug 2018
thanks for your feedback

8/10 Good

bruno

Liked: Cleanliness
week end lloret
hotel bien situe bon petit dejeuner par contre peu de choix pour le repas du soir des jeunes au bord de la piscine trop bruyant ils se permettent de mettre de la musique genant les autres personnes
Stayed 3 nights in Jun 2018
Response from exp on 12 Jul 2018
thanks for your feedback

4/10 Poor

Andrzej

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poniżej oczekiwań.
Raczej zawiedziony. Na wejściu znaczny stopień zużycia łazienki (odpływ wanny oklejony, uszczelniony dużą warstwą silikonu - gdzie higiena, ogólnie zużyte wyposażenie sanitarne), ręczniki niby czyste ale stopień zużycia prosi o wymianę na nowe. Jedzenie - obsługa nie daje rady z przygotowaniem stolików, często nie nakryte dla nowych i nieposprzątane po gościach którzy wyszli, również braki w bufecie szwedzki (puste nie uzupełniane na czas tace i półmiski). To tyle na nie, poza tym obsługa sympatyczna, szczególnie w barze. Niezła lokalizacja.
Stayed 7 nights in Jun 2018
Response from exp on 12 Jul 2018
thanks for your feedback

8/10 Good

Malene

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2018
Response from exp on 25 Jun 2018
thanks for your feedback

8/10 Good

Enza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close the beach, Very nice staff , receptionists, terrace waiters! restaurante staff And cooks. Very exceptional Ms Giudi animazione responsabile . We lliked the holiday.
Stayed 8 nights in May 2018
Response from exp on 14 Jun 2018
thanks for your feedback