Verified
6/10 Okay
Nicole S.
3 Aug 2023
Liked: Check-in, location, listing accuracy
Disliked: Communication
Decent house
Everything was great, we really enjoyed the elevator when unloading/repacking beach stuff. The room lights are all connected, so if your light switch is on and you use the remote for the light, it will also trigger any other lights in the bedrooms to turn on as well. This is not good when you have children sleeping in one room and all of a sudden their light turns on at midnight from someone in another room. Very strange and highly recommend this being changed, especially for families with littles. The pool felt like a very warm bath. On the last night, we found BED BUGS in two of the rooms. One of the guests was completely bitten up on his arms and down his neck and some on one of the kids legs. We reached out to management and did not hear back from them for several hours and many phone calls later. We had to go buy air mattresses and pillows because there were no other rooms available on the island and leaving that late at night wasn’t an option. Someone finally called very late at night and said they would refund us what we spent on air mattresses. On the last day they refunded it and our last nights stay but never reached back out to speak about the issues (also not at the price we got it for but I guess it was something). Overall, we made the best out of it but I don’t think we will be returning to this location.
Nicole S.
Stayed 3 nights in Jul 2023