Ratings based on 484 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from C

Nice hotel

Posted 22-Dec-2016
It is in a great location, easy walking distance to every where. The breakfast was lovely. Rooms not massive but fine for the price.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, close to town facilities and beach.

Posted 17-Dec-2016
Pleasant and attentive staff. Nice room as what I needed.
5out of 5
Recommended
for Everyone
by A verified traveller from Cornwall

Central, convenient, vintage with all modern kit

Posted 15-Dec-2016
Pros: Warm comfortable bed.
Cons: Some areas might benefit from brighter lighting, eg daylight LEDs
Location: Central in Newquay, good for functions.
Classic hotel with modern conveniences. Victorian ambience and style.
5out of 5
Recommended
for Everyone
by A verified traveller

Great views

Posted 13-Dec-2016
A period hotel with impressive features and great ocean views. Staff very helpful.
4out of 5
Recommended
for Everyone
by A verified traveller from local to newquay

Mattress very uncomfortable could feel springs all

Posted 22-Nov-2016
Pros: Style of hotel very nice , good swimming pool,staff very friendly,good food
Cons: New mattress please, shower needs looking at in room & in pool area not working
Location: Good location good bus route plenty to do
Nice hotel very good breakfast , shame about the bed
5out of 5
Recommended
for Everyone
by A verified traveller from italy

Hotel molto bello. Situato in posizione centrale m

Posted 21-Oct-2016
Una vacanza stupenda. Luogo molto bello da ritornarci.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Oct-2016 on Hotels
2out of 5
by A verified traveller

Best avoided

Posted 08-Oct-2016 on Hotels
The room was very small and uncomfortably hot. To make matters worse the street noise didn't stop until about 1am. My lack of sleep was made worse by people talking loudly outside my room door at 5am each morning. 1st morning I was given coffee when I asked for tea with my breakfast and staff where to busy to catch there eye. 2nd morning I had something floating in the milk, so again I didn't get tea with my breakfast. Pretty interior in public areas but I won't be staying again.
4out of 5
by A verified traveller

Convenient but be warned of parking charges

Posted 06-Oct-2016 on Hotels
The hotel should have said clearly on their website that they do not have their own car park. They should have clearly said on their website that limited parking space is available for £5 per day. The interior of the hotel is very interesting with a lovely staircase. We felt as if we were stepping into Agatha Christie's world.
3out of 5
by A verified traveller

Posted 03-Oct-2016 on Hotels
Very noisy drunken people on the Saturday night on the first floor caused a disturbed sleep.