Ratings based on 471 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from local to newquay

Mattress very uncomfortable could feel springs all

Posted 22-Nov-2016
Pros: Style of hotel very nice , good swimming pool,staff very friendly,good food
Cons: New mattress please, shower needs looking at in room & in pool area not working
Location: Good location good bus route plenty to do
Nice hotel very good breakfast , shame about the bed
5out of 5
by A verified traveller from italy

Hotel molto bello. Situato in posizione centrale m

Posted 21-Oct-2016
Una vacanza stupenda. Luogo molto bello da ritornarci.
3out of 5
by A verified traveller from Ontario

Spooky

Posted 26-Sep-2016
Pros: Position was good and rear had good views of sea and cliffs. Breakfast was expensive and parking should be free for guests.
Booked two rooms together as travelling with family, strangely we were put at opposite end of the hotel, we actually couldn't have been further apart. Room was creepy and furniture was ancient and creeky. We had a spooky experience of knocks on door in the middle of the night and TV turning itself on at 3AM!!! Can understand furniture to be in keeping with the Victorian feel of the hotel but this furniture was ancient and shabby. Parking should be free for guests and breakfast was expensive too.
5out of 5
by A verified traveller from Landshut

Stilvolles Hotel mit tollem Blick aufs Meer

Posted 13-Sep-2016
Location: Das Hotel liegt sehr zentral in Newquay und es gibt viele Shops und Restaurants in direkter Umgebung.
Das Hotel liegt oberhalb einer Klippe mitten in Newquay. Wir hatten ein großes Zimmer mit Meerblick. Die Zimmer und das Bad waren sehr sauber. Wir hatten kein Frühstück gebucht, daher kann ich dieses nicht beurteilen. Der Schwimmbad- und Saunabereich war ausreichend und sauber. Das Personal beim Check-In und -Out war sehr freundlich. An einigen Stellen im Hotel sieht man, dass es schon ein bisschen in die Jahre gekommen ist.
2out of 5
by A verified traveller

Needs refurbished

Posted 08-Sep-2016
Located beside a tacky Irish bar and night club this was once upon a time a beautiful place. The carpets are threadbare and furniture is all scratched and like something from a garage sale.
3out of 5
by A verified traveller

Posted 02-Sep-2016
Basic but nice. Good for a somewhere to sleep if you want to explore.
3out of 5
by David from Reading

2 night stay at the Victoria

Posted 27-Aug-2016 on Hotels
I had a two night stay for business. The reception staff were generally very good but there was only ever one on at time so there was often a wait to be dealt with.The room had tea and coffee facilities although when I arrived there was only one tea bag and one coffee sachet but as soon as I told reception they were quick to put a few more in my room.The hotel was a lovely old grand style hotel but looking tied in some places and need of updating but faultlessly clean.
4out of 5
by A verified traveller

Posted 25-Aug-2016
The view from the room is good.. The room is big as expected
2out of 5
by A verified traveller from walsall

Never again

Posted 09-Aug-2016
Carpets in room was so dirty I had to keep my trainers on because I didn't want my feet to touch it, very old dirty furniture, noisy, only good thing about this hotel is the views over the sea
4out of 5
by A verified traveller from london

good central position

Posted 08-Aug-2016
Pros: staff attitude and central location
Cons: furnishings were old and tired looking - clean but old
Location: good location with excellent beaches, restaurants and shops
staff were extremely helpful at all times. Hotel furnishings are a bit tired but what they lack, the staff make up for. Only ate breakfast at the hotel but it was very good. Excellent choice of good quality food.