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"disgusting"

"Book it! Simple as that. Everything was great during our stay "

"The beach was a disappointment for me, very rocky and my friend poked her toe. She was taken care of by the nurse, thankful for that. We went to the ATV excursion and everyone that wanted to ride were required to have an unexpired driver’s license, hence another friend was not able to drive one. In all I give the whole experience a 4. The hotel, excluding the beach part a 5. Oh and we do not recommend taking teens, the showers did not have much privacy and we needed to wait on one person to finish before leaving or coming into the room. We stayed at the suite with the swim-out pool. Apparently the regular rooms also have the same setup. "

"No complaints. Everyone and everything was good "

"We really loved our stay. It’s probably not for everyone, but we very much prefer the cozy size of the property and laid back atmosphere. If you are worried about walking across the street to beach, don’t!!! The crossing guard is always there and it’s a quicker walk than most big resorts to get to the beach. We can’t say enough about the staff, they were phenomenal. Bartenders-Cash, Nadine and Gerald. Wait Staff-Christine, Claudette, Jason, Tamika and Francois. Beach crew-Kevon and Jovaine. Chef-Kenroy. I can’t remember all the wonderful people but that is a few. Paul at the Piano Bar was definitely a highlight! The beach staff always helped you get chairs, tables and towels right away, and they would remember our names. The beach is wonderful, and the water is clear and calm. Yes, there were some things that weren't perfect-our ceiling fan didn’t work, but we really didn’t care and the air conditioning kept us very comfortable. The food was good, especially at Lotus Leaf. The whole staff tried to accommodate any requests and help was quick and easy to get, if needed. We will definitely visit again. Bless Up! "

"We have been to Jamaica before and stayed at the Grand Palladium. We tried the other side of the island this time. Amenities were good. They had one ping pong table, a sports bar with 2 pool tables, a children's area with slides for the younger kids, daily pool aerobics/games/music. Overall good. I found it to not be very clean though. We also had to call down to the front desk EVERY evening for more towels and washcloths b/c they were only leaving 2 and we were a family of 4. It was annoying. Plus, there were 2 restaurants on property that only took RSVP. It opened up every day at 8am and you had to quickly log on to find a rsvp. It was annoying b/c the "premier" guests were able to make a rsvp whenever so the spots were all gone. The other restaurants were first come. Food was good. Overall we had fun but i wouldnt stay there again. Id go back to the Grand Palladium. "

"Some of the staff need more training in Customers service and Communication. "

"The room was horrible - needs a detail cleaning and smells horrible like a cheap motel "

"Property: Clean, well maintained, ample amenities, modern. Staff: Friendly, very attentive, well trained. Beach view: Beach front property with private access to wonderful beach. Extremely perfect for ocean bath. Flat for about quarter of a mile. Food: Great quality and variety in the buffet serving breakfast, lunch, and dinner. 4 restaurants, 1 cafe, 3 bars, 1 hut, and a 24 hour snack bar. "