Outdoor pool

Reviews of Corlette Palms Motor Inn

3 out of 5
Corlette Palms Motor Inn
104 Sandy Point Road, Corlette, NSW

Reviews

7.2

Good

Rating 10 - Excellent. 64 out of 349 reviews" "
Rating 8 - Good. 130 out of 349 reviews" "
Rating 6 - Okay. 91 out of 349 reviews" "
Rating 4 - Poor. 46 out of 349 reviews" "
Rating 2 - Terrible. 18 out of 349 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

TONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Feb 2024
Response from Jeannie on 19 Feb 2024
Thank you for your excellent review. Hope we see you again.

6/10 Okay

Elly

Disliked: Cleanliness, property conditions & facilities
Expensive very ordinary rooms need updating. Air-conditioning was not working properly. Staff were helpful
Stayed 1 night in Jan 2024
Response from Jeannie on 16 Feb 2024
Hi Elly thanks for your feedback. Updating the rooms is in the process.

10/10 Excellent

ian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jeannie on 20 Jan 2024
Thank you for you very good feedback, hope we see you again.

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service
It was old and tired but very clean good bed
Stayed 2 nights in Jan 2024
Response from Jeannie on 20 Jan 2024
Thank you for your feedback, we are in the process of updating.

6/10 Okay

Stephen

Travelled with partner
Basic, clean, helpful staff
Stayed 1 night in Jan 2024
Response from Jeannie on 20 Jan 2024
Thank you for your feedback, we appreciate you choosing to stay with us.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jeannie on 20 Jan 2024
Thank you for your feedback. We value your feedback.

6/10 Okay

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The wifi/reception was extremely slow & TV cut in & out.
Stayed 2 nights in Dec 2023
Response from Jeannie on 20 Jan 2024
We were having technical issues with the tv reception booster and could not order the parts due to the industry being closed over the XMAS/New year holidays.

6/10 Okay

Wayne

Stayed 1 night in Dec 2023
Response from Jeannie on 20 Jan 2024
Thank you for your feedback, we appreciate you choosing to stay with us.

10/10 Excellent

Jacob

Stayed 1 night in Nov 2023
Response from Jeannie on 16 Feb 2024
Hi Jacob, thank you for the excellent feedback. Hope to see you again soon.

4/10 Poor

Victoria

Travelled with partner
Disliked: Amenities, property conditions & facilities
Too much to pay for a very basic room
Stayed 1 night in Nov 2023

6/10 Okay

Tina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Linda

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioner in the room was noisy kept us awake all night. No plates or cutlery to have toast. Bar fridge was to close to the bed we couldn’t even open the door to put anything in yet due to being to close.
Stayed 2 nights in Sep 2023

8/10 Good

Lucas

Travelled with family
Liked: Cleanliness, staff & service
Old motel. But for the price was reasonable and the staff were very accommodating.
Stayed 2 nights in Sep 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Its in a convenient location and not too expensive.
Stayed 1 night in Aug 2023
Response from Peter on 10 Aug 2023
Thank you

2/10 Terrible

Scott

Stayed 1 night in Aug 2023
Response from Peter on 10 Aug 2023
Thanks

8/10 Good

Pratirodh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decent space but bathroom need good update with light on room. furniture look old .
Stayed 1 night in Jun 2023
Response from Peter on 16 Jun 2023
thank you

8/10 Good

Lorraine

Liked: Staff & service
Comfortable but old and cramped
Stayed 2 nights in Jun 2023
Response from Peter on 14 Jun 2023
thank you

8/10 Good

Tamara

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was available when we arrived early. Beds were comfortable. But the property was dated & tired. Cabinetry in the room was chipped, the toilet was yellowed with age, the shower caddy was rusty the curtains were mouldy. The room was twice what it should have cost for it’s condition - but it was available.
Stayed 1 night in Apr 2023
Response from Peter on 24 Apr 2023
thank you

8/10 Good

Lee

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from Peter on 15 Mar 2023
Thank you for your positive response.

4/10 Poor

Graeme

Travelled with partner
Disliked: Amenities, property conditions & facilities
Nothing old and quite run down
Stayed 2 nights in Feb 2023
Response from Peter on 7 Feb 2023
Dear Graeme, I am sorry to hear that you did not find us suitable to your needs.we offer clean, quiet, comfortable accomadation at an affordable price for the Port Stephens area.I hope next time you will find something more to your needs.

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness
nice clean, just a bad musky smell
Stayed 1 night in Feb 2023
Response from Peter on 6 Feb 2023
Thank you,

10/10 Excellent

Chetan

Stayed 1 night in Jan 2023
Response from Peter on 8 Mar 2023
thank you. WE are pleased to hear that you enjoyed your stay with us.

10/10 Excellent

Tim

Stayed 1 night in Jan 2023
Response from Peter on 8 Mar 2023
Thank you.We are pleased to hear that you enjoyed your stay with us.

4/10 Poor

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Was quiet and friendly and close to local shops
Response from Peter on 6 Jan 2023
thank you

4/10 Poor

Prabesh

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Too expensive for what you get. The place needs a lot of TLC. My son got sick on the day of the trip and the management was not flexible. They could have offered for a credit if they cannot refund.
Response from Peter on 6 Jan 2023
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Neat, tidy, friendly.
Neat, tidy, friendly. Simple room. What we needed.
Stayed 1 night in Dec 2022
Response from Peter on 19 Dec 2022
Thank you.We love having happy guests.

6/10 Okay

Hillary

Liked: Cleanliness
Ease of checking in
Stayed 2 nights in Dec 2022
Response from Peter on 11 Dec 2022
Thank you

8/10 Good

An

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
convenient location and clean. Decore is pretty outdated for the price
Stayed 1 night in Nov 2022
Response from Peter on 21 Nov 2022
Thank you

8/10 Good

Omar

Travelled with group
Average, can’t complain.
Stayed 1 night in Nov 2022
Response from Peter on 13 Nov 2022
Hi Omar,Thank you for staying with us.Good to hear that your stay was enjoyable.Warm RegardsPeter

2/10 Terrible

Greg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Bev

Stayed 1 night in Oct 2022

10/10 Excellent

JI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good location. close to beach
Stayed 1 night in Oct 2022
Response from Peter on 11 Oct 2022
Thank you, so pleased you enjoyed your stay

10/10 Excellent

Simon

Stayed 1 night in Oct 2022

6/10 Okay

Allan

I needed to stay in the cheapest motel in the area and this was it. It was as I exppected, old and basic.
Stayed 1 night in Sep 2022
Response from Peter on 3 Oct 2022
Glad we could be of help.Thank you for staying with us.

6/10 Okay

Carol

Liked: Staff & service
The property is in a great spot, close to beaches. My room smelt of bleach which was a little unpleasant
Stayed 1 night in Sep 2022
Response from Peter on 20 Sept 2022
Thank you for taking your time to write this review.Unfortunately, we do have to use a bleach solution strong enough to sanitize the room for covid.This is for your protection.We too look forward to the day when we no longer have to work with so much bleach.

8/10 Good

Jeanette

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly operators. Full amenities in the room. Comfortable beds.
Stayed 1 night in Sep 2022
Response from Peter on 13 Sept 2022
Thank you for the kind review.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean older style but real value for money
Stayed 1 night in Aug 2022
Response from Peter on 29 Aug 2022
Thank you Scott.

8/10 Good

Roxane, Nelson Bay

Liked: Staff & service
Disliked: Property conditions & facilities
The price was unique for the time of week it was.& Great staff.
Stayed 1 night in Aug 2022
Response from Peter on 25 Aug 2022
We are pleased to hear that you enjoyed your stay. with us.Thank you

8/10 Good

Harry George

Travelled with partner
Liked: Cleanliness, staff & service
It was cosy due to the weather being wet and windy and it suited our needs
Stayed 3 nights in Jul 2022
Response from Peter on 8 Jul 2022
Hi Harry, Thank you for staying with us and the positive review. We are very pleased to hear that you enjoyed your stay with us.

4/10 Poor

Claudette

Travelled with family
Disliked: Property conditions & facilities
Unsatisfactory
The location is great for us, been there many times in the last 15 years!! It is very declining!! Management is getting very tired and for the price we paid probably won’t recommend it!!! Air con didn’t work and very loud neighbours not addressed plus cleanliness to be desired!!!
Stayed 3 nights in Apr 2022
Response from Peter on 30 Apr 2022
Hi Claudette, I am sorry to hear that you did not enjoy your stay with us. Unfortunately, Easter and Christmas is always an expensive time to travel, and that's just the way it is ! I would like to point out that our rooms are very clean, our air conditioners all work. Our motel is an older style establishment, but very clean, comfortable, always maintained and very well located to all that beautiful sites that Port Stephens has to offer

8/10 Good

Stef

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, very central and easy to check in. Sweet staff. Definitely recommended if you are on a budget.
Stayed 1 night in Apr 2022
Response from Peter on 19 Apr 2022
Thank you for your kind review. Hope to see you again one day.

10/10 Excellent

Glenys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy bed, clean and tidy
Stayed 1 night in Apr 2022
Response from Peter on 19 Apr 2022
Thank you for such a nice, positive review. How wonderful and happy the world would be with more people like yourself in it. Hope to have you stay with us again some day.

6/10 Okay

Treena

Disliked: Amenities, property conditions & facilities
Clean but while trying to find kettle etc, came across cockroaches in cupboard. Comfortable beds
Stayed 1 night in Apr 2022
Response from Peter on 4 Apr 2022
Thank you Treena, will address the issue immediately,

8/10 Good

Robin

Stayed 1 night in Mar 2022

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet property. Good price and comfortable rooms.
Stayed 1 night in Mar 2022
Response from Peter on 7 Mar 2022
Thank you Fiona. You are an angel.

6/10 Okay

Andrew

Well located. Owner seemed very nice. Noisy pipes, woke me up at 5am on the Saturday and Sunday. No hot water for a shower on the Sunday.
Stayed 3 nights in Feb 2022
Response from Peter on 28 Feb 2022
Hi Andrew, Thank you for taking your time to write this review. You did raise these 2 issues with me in the office, and I did explain that we had just had some plumbing work done in the room next door to yours, and some air might have got trapped in the line and be causing the hammering. The hot water issue was a freak incident where demand was so high that the system could not cope. It only takes 20 minutes to recover, which again I did explain. You did not experience the same issue again for the rest of your stay ! I am pleased however, to hear that you did enjoy your stay and found us to be nice people. I hope that the reviews you get at your motel are all of a positive and welcoming nature. Good luck and God bless.

6/10 Okay

Claudina

Stayed 1 night in Feb 2022