8/10 Good
Julie
Travelled with family
19 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with a private pool. Bad things first - room 502 - the pumping /mechanics of the pools are around rooms 501, 502 and 503, therefore from early morning to midnight if you are in your room or bathroom it sounds like a very loud extractor fan is going off constantly. Also these rooms are on the path to the quiet pool and grill bar, so there is foot traffic going past the end of your so called private pool area (bit like being in a goldfish bowl as everyone stops to look at the pool and some even take pictures irrespective of you lying on your lounger or swimming in your pool). There are other swim up rooms that are accessed from the hotel and are only overlooked by the top swimming pool and are away from the noisy pool pumps/mechanics.
Good things - There are 2 big pools, 1 with a DJ and 1 that is more relaxing. Breakfast is served to 11am and is buffet style. Lunch is 12.30 to 7pm dinner to 10.30 and you order via an app, all the meals are small portions but you can order as many as you want from each section, so a main dish with a pasta dish and a salad or international dish or a pizza or everything. The food is all fresh not sat under warmers. The food was really good, the staff in the main restaurant are lovely and friendly. There are 2 a la carte outdoor restaurants and the food and staff are lovely. The spa is lovely, Vicky is really helpful and friendly and Havileta and Hava give excellent massages. We would definitely go to a cooks club again
Julie
Stayed 6 nights in Apr 2024