Title: Hotel Hacienda Cantalagua Golf Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=967253&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hacienda Cantalagua Golf A lakeside retreat where families can enjoy golf, horseback riding, and basketball together or relax at the spa while savoring authentic Mexican cuisine ## Photo gallery for Hotel Hacienda Cantalagua Golf ![Interior detail - Hotel Hacienda Cantalagua Golf (Contepec)](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/181ad9fe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Building design - Hotel Hacienda Cantalagua Golf (Contepec)](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/340d82c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, steam room, body treatments, hot stone massages, body scrubs - Hotel Hacienda Cantalagua Golf (Contepec)](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/eaf8236f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, steam room, body treatments, hot stone massages, body scrubs - Hotel Hacienda Cantalagua Golf (Contepec)](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/7ce8e9ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hotel Hacienda Cantalagua Golf (Contepec)](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/d85ddba7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Hacienda Cantalagua Golf, by a tranquil lake, offers relaxation and recreation. Enjoy golf lessons, spa treatments, horseback riding, and basketball. Free WiFi, on-site shopping, and two restaurants serving Mexican dishes all day are available. ## Reviews 8.4 Very good ## Popular amenities - Pool - Spa - Free Wi-Fi - Restaurant - Gym - Breakfast available £174 includes taxes & fees 3 Jan - 4 Jan ## Room options ### Check availability for these dates Tonight [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=967253&PinnedHotelID=967253&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Suite ![Suite | 1 bedroom, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/a0838959.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 7.8 Good 10 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Connecting rooms available Free cots/infant beds Plasma TV Blackout curtains Separate bedroom - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Suite (Non Refundable) ![Suite (Non Refundable) | 1 bedroom, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/970000/967300/967253/936c77be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Non Refundable) 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Connecting rooms available Free cots/infant beds Plasma TV Blackout curtains Separate bedroom - 215 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FContepec-Hotels-Hotel-Hacienda-Cantalagua-Golf.h967253.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FContepec-Hotels-Hotel-Hacienda-Cantalagua-Golf.h967253.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.89440%2C-100.14044&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tJvVI2xktyGB9f9JjNhLi--PWns=) Hacienda Cantalagua s/n, Contepec, MICH, 61020 #### What's nearby - Tepetongo Water Park \- 19 min walk \- 1.0 mile - López Rayon Brothers Museum \- 18 min drive \- 11.3 miles - Monarch Butterfly Biosphere Reserve \- 20 min drive \- 7.3 miles - Juarez Theater \- 34 min drive \- 12.4 miles - Estrella Biopark \- 60 min drive \- 56.6 miles #### Getting around - Toluca, Estado de Mexico (TLC-Toluca Intl.) - 90 min drive #### Restaurants - ‪Restaurante "El Patio" Hacienda Cantalagua - ‬20 min walk - ‪Gran Buffet - ‬4 min drive - ‪Tacos De Cabeza El Guaguaras - ‬12 min drive - ‪Birrieria Taradquillos - ‬10 min drive - ‪Restaurante Monarca - ‬12 min drive ## About this property ### Hotel Hacienda Cantalagua Golf Upscale family-friendly hotel by the lake You can look forward to an adjacent golf course, a marina and a free daily manager's reception at Hotel Hacienda Cantalagua Golf. Get out on the links at this hotel and enjoy amenities such as golf lessons, a golf clubhouse and golf caddies. Indulge in a facial, a body treatment and a massage at Hacienda Cantalagua, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mexican cuisine. Enjoy the gym, as well as activities, such as basketball, volleyball and horse riding. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site. Additional perks include: - An indoor pool, along with a waterslide - Buffet breakfast (surcharge), bike hire and an outdoor tennis court - Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out - A water park (surcharge), babysitting (surcharge) and a lift Room features All 125 individually furnished rooms have amenities, such as free WiFi, safes and free bottled water. Other amenities include: - Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with rainfall showers and baths or showers - 32-inch plasma TVs with premium channels - Balconies or patios, coffee/tea makers and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4960000/4956600/4956575/3f17b9af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel and Suites Mansion San Antonio Tlalpujahua - Pool - Parking included - Free Wi-Fi - Restaurant 7.2 Good 175 reviews £74 includes taxes & fees 3 Jan - 4 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=4956575&PinnedHotelID=4956575&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/98000000/97150000/97142800/97142791/c6cb096a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Clauss Tlalpujahua - Parking included - Free Wi-Fi - Restaurant - 24/7 front desk 8.8 Excellent 117 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=97142791&PinnedHotelID=97142791&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/112000000/111120000/111115700/111115658/36371df6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mansionality Loftd Tlalpujahua - Pool - Parking included - Free Wi-Fi - Restaurant 7.4 Good 13 reviews £70 includes taxes & fees 2 Jan - 3 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=111115658&PinnedHotelID=111115658&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15460000/15459800/15459784/d8891753.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta La Huerta Tlalpujahua - Parking included - Free Wi-Fi - Restaurant - Gym 8.6 Excellent 149 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=15459784&PinnedHotelID=15459784&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/40000000/39810000/39806700/39806640/259794d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ex Hacienda el Molino Ciudad Hidalgo - Pool - Breakfast included - Pet-friendly - Kids’ pool 8.2 Very good 109 reviews £35 includes taxes & fees 4 Jan - 5 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=39806640&PinnedHotelID=39806640&HadPinnedHotel=true®ionId=-1&adults=2) ![Elite Cabin | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/102000000/101980000/101975600/101975519/b185b058.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas Real Victoria Tlalpujahua - Parking included - Free Wi-Fi - Breakfast available 9.2 Wonderful 10 reviews £179 includes taxes & fees 4 Jan - 5 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=101975519&PinnedHotelID=101975519&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/95000000/94860000/94852400/94852336/f7e6035a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real del Oro El Oro de Hidalgo - Spa - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 45 reviews £34 includes taxes & fees 6 Jan - 7 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=94852336&PinnedHotelID=94852336&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/47000000/46370000/46360300/46360283/c315f296.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel El Mineral, Tlalpujahua Tlalpujahua 7.6 Good 190 reviews £24 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=46360283&PinnedHotelID=46360283&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/108000000/107010000/107002300/107002282/3b426105.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Acogedoras Suites en Tlalpujahua Tlalpujahua - Pet-friendly - Free Wi-Fi - Housekeeping - 24/7 front desk 9.6 Exceptional 9 reviews £45 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=107002282&PinnedHotelID=107002282&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/102000000/101840000/101837300/101837272/95fe1cf7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Miguel Contepec - Parking included - Free Wi-Fi - Breakfast available - Housekeeping 9.2 Wonderful 5 reviews £62 includes taxes & fees 2 Jan - 3 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=101837272&PinnedHotelID=101837272&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: WiFi (MXN 150 per night) ### Parking and transport - Return airport shuttle (surcharge) - Parking on site (MXN 75 per night) - RV/bus/lorry parking (surcharge) on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 425 for adults and MXN 450 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Cafeteria - La Cava - The Terrace Cafe ### Things to do - 18-hole adjacent golf course - Arcade/game room - Basketball - Beach volleyball - Bicycle rentals - Billiards/pool table - Full-service spa - Golf - Golf caddies - Golf carts - Golf clubhouse - Golf clubs/equipment - Gym - Horseback riding/rentals - Indoor pool - Optional golf privileges - Outdoor tennis court - Playground - Pro golf lessons - Shopping - Steam room - TV in common areas - Water park - Waterslide ### Family friendly - Arcade/game room - Babysitting (surcharge) - In-room cot - Indoor pool - Laundry facilities - Playground - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Garden - In a regional park - Marina - On a lake - Terrace ### Full-service spa - Body scrubs - Facials - Hot stone massages - Sauna - Spa open select days - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 2 floors - Banquet hall - Colonial architecture - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Towels provided ### Entertainment - 32-inch plasma TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Access via exterior corridors - Connecting rooms available - Desk - Individual decor - Individual furnishings - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: 50 per cent of room rate Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 950 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 425 for adults and from MXN 450 for children - Fee for wireless Internet in public areas: MXN 150 per night (rates may vary) - Self-parking fee: MXN 75.00 per night - Late check-out fee: 50 per cent of room rate (subject to availability) - Rollaway bed fee: MXN 950 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 6:00 PM Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 12 years old are not allowed in the spa ### Property is also known as Cantalagua Hacienda Cantalagua Hacienda Cantalagua Contepec Hacienda Cantalagua Resort Hacienda Cantalagua Resort Contepec Hacienda Cantalagua Mexico/Contepec, Michoacan Hotel Hacienda Cantalagua Golf Contepec Hotel Hacienda Cantalagua Golf Hacienda Cantalagua Golf Contepec Hacienda Cantalagua Golf Hacienda Cantalagua Contepec Hotel Hacienda Cantalagua Golf Hotel Hotel Hacienda Cantalagua Golf Contepec Hotel Hacienda Cantalagua Golf Hotel Contepec ## Frequently asked questions ### Does Hotel Hacienda Cantalagua Golf have a pool? ### How much does it cost to stay at Hotel Hacienda Cantalagua Golf? ### Is Hotel Hacienda Cantalagua Golf pet-friendly? ### How much is parking at Hotel Hacienda Cantalagua Golf? ### What time is check-in at Hotel Hacienda Cantalagua Golf? ### What time is check-out at Hotel Hacienda Cantalagua Golf? ### Does Hotel Hacienda Cantalagua Golf provide a shuttle to the airport? ### Where is Hotel Hacienda Cantalagua Golf located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Hacienda Cantalagua Golf Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 8.2 Staff & service ### 9.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 204 8 - Good 148 6 - Okay 50 4 - Poor 19 2 - Terrible 14 ## Reviews ### 8/10 Good #### PAOLA 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful place!! It is a beautiful place to stay. The rooms are big and nice, and the amenities are very good for kids. However, the pool was too cold. ##### PAOLA Stayed 1 night in May 2025 ### 10/10 Excellent #### HECTOR 10 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good plase to relax ##### HECTOR Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Benjamin 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pretty good overall. Recommend for friends and family for sure! ##### Benjamin Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Monica Rocio 22 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities Really nice pla. We always enjoy our stay in Cantalagua. ##### Monica Rocio Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Fernando Hernández 28 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beautiful that the property is now. ##### Fernando Hernández Stayed 1 night in Aug 2024 ### 8/10 Good #### Felipe 18 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food and staff as well as the property are ourstanding. Beautiful. ##### Felipe Stayed 1 night in Nov 2023 ### 10/10 Excellent #### deborah 11 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### amazing such an incredible and beautiful place. It has everything. Horse, tennis, bicyling, golf, ping pong, and incredible covered swimming pool, jacuzzi, everything, So nicely done in an old renewed Hacienda. Incredible place. Nothing to do outside the Hacienda though. ##### deborah Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Kasey 13 Dec 2024 Cant reach the property to ask for refund. ##### Kasey Stayed 1 night in Nov 2024 ### 8/10 Good #### Blanca 30 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos faltaron días para conocerlo bien! Ya volveremos ##### Blanca Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Leticia 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Si ##### Leticia Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Markus 26 Sept 2025 Falta de empatía con el cliente ##### Markus Stayed 1 night in Sep 2025 ### 6/10 Okay #### Martha adriana 17 Sept 2025 Liked: Cleanliness Disliked: Room comfort Jamás llegó una cuna que solicitamos 3 veces. Las almohadas muy malas, el cuarto huele a humedad y borrachos en la madrugada gritando afuera del cuarto. ##### Martha adriana Stayed 1 night in Sep 2025 ### 4/10 Poor #### Eugenio 1 Sept 2025 Disliked: Staff & service, amenities No tuvimos internet en la habitación, la puerta del baño no cerraba, la regadera se encharcaba al estarte bañando porque el tapón de la tina se bajaba. La alberca tuvimos que pedir los dos días que estuvimos que le quitaran el plástico que la cubrían. La comida no es muy buena El servicio en general lento y malo ##### Eugenio Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Ofelia 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Confortable, buen trato, muy buena comida, super recomendable ##### Ofelia Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Dae eui 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien ##### Dae eui Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Verified traveller 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Descanso y wellnes Un hermoso lugar, tranquilo, comida deliciosa, excelente atención,a experiencia en el spa riquísima, alberca, todo súper bien, regresaremos pronto ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### JOSE 3 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excelente lugar para relajarse y descansar, todo el personal muy atento, la comida es muy buena, los jardines son espectaculares, alberca techada,.... la única queja es que cuando cierra la tiendita, ya no hay amenidades, allí te prestan las raquetas de tenis, los implementos de ping pong y de villar, el domingo la tiendita cierra a las 5¡ Las bicicletas grandes para adultos muy escasas... el domingo brunch con mariachi...muy bueno ##### JOSE Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Gisela 1 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Espectacular El lugar está espectacular, el equipo es muy amable y la comida increíble. ![](https://a.travel-assets.com/ugc/hotel-reviews/622BC9BB82497119AE3EBC9D7066F30E3917B8AE1735755027076.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/529088A4D9BCF5C333BBFA66EE09D93CE6D1FDDE1735755026798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/33557C1EEDC98A14C8612BF22DAF90E508D146F41735755027003.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B83EA4FC1F52AA4FA567203AF0C79E596C5953511735755027258.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gisela Stayed 1 night in Dec 2024 ### 8/10 Good #### Ariadna 28 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar increíble en medio de la naturaleza. Lo escogimos como lugar de descanso al venir de Tlalpujahua. La comida es buena. El lugar muy seguro y hermoso. El hotel tiene amenidades que incluso lo hacen ideal para pasar el fin de semana completo en pareja, familia o hasta evento. El único inconveniente es el frío pero la verdad vale mi CV o la pena. ##### Ariadna Stayed 1 night in Nov 2024 ### 10/10 Excellent #### PASCUAL RIVERA 19 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Muy bien ##### PASCUAL RIVERA Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Nuny 13 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Muy bonito y tranquilo, excelente lugar para descansar ##### Nuny Stayed 1 night in Oct 2024 ### 4/10 Poor #### Luis Javier 20 Sept 2024 Disliked: Staff & service, property conditions & facilities Las camaristas te roban tus cosas. Si no tienes de otra que hospedarte ahí, no dejes cosas en la habitación, aprovechan tu ausencia para extraer tus objetos preciados. ##### Luis Javier Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Lucero 1 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso lugar. Algunas habitaciones les deben dar mantenimiento de plomería para no gastar agua. Sugiero que se vuelva a abrir la sección de siglo XXI todo el tiempo y dar opción de quedarse ahí. La experiencia, en comparación al siglo XIX es muy distinta. ##### Lucero Stayed 2 nights in Jun 2024 ### 4/10 Poor #### JOSE ISIDORO 1 Jul 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort Mal servicio y muy poco tolerantes con la hora de entrada el colchon malicimo y los baños super viejos y muy poco comodos no vale la.pena este hotel para nada Pero no hay otro.en la zona ##### JOSE ISIDORO Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Jorge 2 Jun 2024 Liked: Cleanliness, room comfort Disliked: Staff & service #### servicio malo en todo,cómodas las habitaciones Pésimo servicio en todo Las habitaciones no tienen aire acondicionado y era un horno En la alberca se tardaron 70 min para traernos 2 toallas No hay salvavidas ni donas por si alguien está teniendo problemas en la alberca ##### Jorge Stayed 1 night in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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