Search Hotels Near Concord Mills, Charlotte

"Breakfast was awesome"

"Yes! Everything was wonderful! 10/10 would book again!"

"clean"

"My wife and I stayed at the Hampton Inn & Suites in Concord, North Carolina, from May 9–11, 2026. Unfortunately, this was the most disappointing Hilton property experience we have had in the area. The breakfast was by far the worst we have encountered at any hotel, ever. Sunday’s breakfast was marginally better than Monday’s, but overall the quality of the fare and selection were poor. My wife took one bite and threw away the rest. We were assigned a handicap-accessible room with a roll-in shower without being informed in advance. Had we known, we would have requested a standard room. In addition, the room was inadequately stocked. There was no shampoo available upon arrival, very little soap, and what little soap was provided quickly ran out. The sink stopper also did not work properly. After the first night, we expected at least basic room service or housekeeping attention on the second day, but none occurred. I ultimately had to request fresh towels for our second night from the lady at the front desk. The walls were extremely thin. We could clearly hear our neighbors’ conversations throughout the stay, which made it difficult to relax. The fitness center equipment worked, but unlike many other Hilton properties, there was only one treadmill. My wife and I prefer to work out together, and other Hilton locations in the area have at least two treadmills. Having now stayed at three Hilton properties in the Concord area, this experience convinced me that I will avoid the Hamp"

"I am a comeback customer. Everything is fine. But the bed too hight"

"Room was nice and clean. Property looked modern and updated. "

"Room was very clean. Smelled nice. Plenty of shopping near by as well as restaurants. "

"We stayed at this hotel in Charlotte, NC and were very disappointed with the condition of the room. The entire space felt gross and unclean from the moment we walked in. There were what looked like old vomit stains on the floor between the two beds that had clearly not been properly cleaned. The carpet felt moist and yucky underfoot, which made walking around uncomfortable. The bathroom was in bad shape too — the sink would not drain at all, and there was visible mold in the shower. The microwave in the room (we had a suite) was filthy. Overall, the room just did not feel clean or well-maintained. We could strongly smell weed coming from other rooms throughout the night, so much so that I had to shove towels under the door to try to block it. On top of that, the noise from upstairs was unbearable — it sounded like a herd of elephants and people doing gymnastics until the early morning hours. We barely slept. The front desk staff were friendly and nice (That’s the 2 stars), but they were clearly short-staffed. They mentioned rooms were running behind on cleaning from the night before, which explained a lot. The breakfast was okay (nothing special), but it was hard to enjoy anything in the room because of how dirty it felt. For the price, I expected much better cleanliness and maintenance. This was not a restful or pleasant stay. I would not recommend this hotel or stay here again."

"Clean hotel and extremely friendly staff! We had to leave before breakfast was ready and they offered to get some fruit to send with us. I would stay there again!"