Title: Holiday Inn Express & Suites Charlotte North by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=866&destination=Charlotte%2C+North+Carolina%2C+United+States+of+America&selected=8168131&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express & Suites Charlotte North by IHG Find relaxation and energy at this North Lake hotel with an indoor pool and a 24-hour gym for whenever inspiration strikes. ## Photo gallery for Holiday Inn Express & Suites Charlotte North by IHG ![Exterior - Holiday Inn Express & Suites Charlotte North by IHG (Charlotte)](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/5e7c6f3d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Holiday Inn Express & Suites Charlotte North by IHG (Charlotte)](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/09fbbcae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Express & Suites Charlotte North by IHG (Charlotte)](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/b95c0c5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Holiday Inn Express & Suites Charlotte North by IHG (Charlotte)](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/eef5888d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Holiday Inn Express & Suites Charlotte North by IHG (Charlotte)](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/77e0f71a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express & Suites Charlotte North offers a convenient North Lake location with on-site shopping and a breakfast buffet. Guests enjoy 24-hour gym access, an indoor pool, and high-speed WiFi. The multilingual staff ensures everyone feels welcome. ## Reviews 9.2 Wonderful ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning £87 includes taxes & fees 5 Apr - 6 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=8168131&PinnedHotelID=8168131&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=8168131&PinnedHotelID=8168131&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=8168131&PinnedHotelID=8168131&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=8168131&PinnedHotelID=8168131&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8168131&PinnedHotelID=8168131&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8168131&PinnedHotelID=8168131&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8168131&PinnedHotelID=8168131&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8168131&PinnedHotelID=8168131&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Standard Room ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/cacb61eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - 1 bedroom - Sleeps 2 - 1 King Bed OR 1 Queen Bed ### View all photos for Standard Room, 1 King Bed ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/458dcebc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.4 Exceptional 15 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/458dcebc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible (Mobility, Access Tub) 10.0 Exceptional 4 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/bd7e9321.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.4 Exceptional 29 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/bd7e9321.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub) 10.0 Exceptional 2 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/bd7e9321.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications) 9.2 Wonderful 5 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Queen Beds ![Suite, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/d014acf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 9.4 Exceptional 13 reviews - 1 bedroom - Sleeps 6 - 2 Queen Beds ### View all photos for Suite, 1 Bedroom ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/f684cac4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 9.8 Exceptional 6 reviews - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed with Sofa bed ![Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/4d8311a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed 9.4 Exceptional 8 reviews - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/bd7e9321.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Accessible, Non Smoking (Communications) 8.0 Very good 4 reviews - 1 bedroom - Sleeps 6 - 2 Queen Beds ### View all photos for Suite, 1 Bedroom, Accessible (Communications) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/f684cac4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible (Communications) - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/458dcebc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Non Smoking (Communications) 9.0 Wonderful 2 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/9000000/8170000/8168200/8168131/f684cac4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr) - 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Tyvola Rd/Executive Park Executive Park - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 6.0 242 reviews £49 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Charlotte-Hotels-Extended-Stay-America-Suites-Charlotte-Tyvola-Rd-Executive-P.h40353.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178247&destination=Charlotte (and vicinity)&destType=MARKET&latLong=35.22727,-80.84296&searchId=c369ee3f-77d5-426d-b384-b96ed5cfca2e&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Holiday-Inn-Express-Suites-Charlotte-North.h8168131.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Holiday-Inn-Express-Suites-Charlotte-North.h8168131.Hotel-Information) ## About the area Located in North Lake, a neighbourhood in Charlotte, Holiday Inn Express & Suites Charlotte North by IHG is in the suburbs. Concord Mills is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit NASCAR Hall of Fame and Great Wolf Lodge Water Park. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. [Visit our Charlotte travel guide](https://www.expedia.co.uk/Charlotte.dx178247) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.35150%2C-80.84255&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N1dC-nhGz9gHP_0rS6nFKizOuDM=) 7230 Smith Corners Blvd, Charlotte, NC, 28269 ### What's nearby - ![Charlotte_NorthlakeMall_6322167_0002](https://images.trvl-media.com/place/6322167/35d63018-a118-492a-8ebb-39f5e309e4ee.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Northlake Mall 12 min walk \- 0.7 miles - ![Bank of America Stadium and downtown city skyline of skyscrapers, Charlotte, North Carolina, United States.](https://images.trvl-media.com/place/6058039/0aaf8676-45e7-461d-b2ff-fc455ceb8ea6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bank of America Stadium 11 min drive \- 11.6 miles - ![Charlotte Motor Speedway](https://images.trvl-media.com/place/6066139/e730196c-8732-4bd1-92bc-c408f411b996.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Charlotte Motor Speedway 11 min drive \- 12.3 miles - ![Spectrum Center](https://images.trvl-media.com/place/866/e7a16b10-1d81-4b32-b911-a943b1369ad3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Spectrum Center 11 min drive \- 11.5 miles - ![Charlotte Convention Center](https://images.trvl-media.com/place/6066145/f84acbb7-63d4-4996-83e6-41c1a1305305.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Charlotte Convention Center 11 min drive \- 11.7 miles ### Getting around - JW Clay Boulevard /UNC Charlotte Station 10 min drive - Charlotte Station 21 min drive - Charlotte-Douglas International Airport (CLT) 23 min drive ### Restaurants - Dunkin' 13 min walk - Chick-fil-A 3 min drive - Firebirds Wood Fired Grill - Charlotte - Northlake 19 min walk - Chipotle Mexican Grill 3 min drive - Red Crab 16 min walk ## About this property ### Holiday Inn Express & Suites Charlotte North by IHG Hotel located in North Lake At Holiday Inn Express & Suites Charlotte North by IHG, you can look forward to a free breakfast buffet, shopping on-site and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre. You'll also enjoy perks such as: - An indoor pool - Free self-parking - Meeting rooms, smoke-free property and multilingual staff - A 24-hour front desk, a computer station and ATM/banking services - Guest reviews give top marks for the helpful staff Room features All 82 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers. Guest reviews speak positively of the cleanliness rooms at the property. Other amenities include: - Free infant beds and free extra beds - Bathrooms with baths and hairdryers - 42-inch flat-screen TVs with premium channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/3000000/2100000/2097200/2097104/07bd598f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Drury Inn & Suites Charlotte Northlake North Lake - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 1,139 reviews £96 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=2097104&PinnedHotelID=2097104&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily cooked-to-order breakfast ](https://images.trvl-media.com/lodging/52000000/51270000/51263700/51263673/7a745f6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites by HIlton Charlotte North I 485 North Lake - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 801 reviews £94 includes taxes & fees 27 Apr - 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Pet-friendly 9.6 Exceptional 1,893 reviews £96 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=16249990&PinnedHotelID=16249990&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/123000000/122070000/122062700/122062651/5f87341e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WoodSpring Suites Charlotte Northlake North Lake - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 7.6 Good 20 reviews £68 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=122062651&PinnedHotelID=122062651&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=8168131&PinnedHotelID=8168131&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8168131,2097104,51263673,787667,424193) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends ### Things to do - 24-hour gym - Indoor pool - Shopping ### Family friendly - Free rollaway/extra bed - In-room cot - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Laundry facilities ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 1,400 square feet of conference space - Business centre - Computer station - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 4 floors - Smoke-free property ## Room amenities ### Bedroom - Free cot - Free rollaway/extra bed ### Bathroom - Bathtub - Hair dryer - Private bathroom - Towels provided ### Entertainment - 42-inch flat-screen TV with premium cable channels - Pay films ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 21 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property enforces quiet hours from 9:00 PM to 9:00 AM Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from 27 October 2025 to 31 March 2026 (completion date subject to change). The following areas are affected: - Guestrooms During renovations, the hotel will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7 AM to 11 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Alcohol is not served at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Charlotte North Holiday Inn Express Hotel Charlotte North Holiday Inn Express Charlotte North Hotel Holiday Inn Express Suites Charlotte North Holiday Inn Express Charlotte Holiday Inn Express Suites Charlotte North Holiday Inn Express Suites Charlotte North by IHG Holiday Inn Express Suites Charlotte North an IHG Hotel Holiday Inn Express & Suites Charlotte North by IHG Hotel Holiday Inn Express & Suites Charlotte North by IHG Charlotte ## Frequently asked questions ### Does Holiday Inn Express & Suites Charlotte North by IHG have a pool? ### How much does it cost to stay at Holiday Inn Express & Suites Charlotte North by IHG? ### Is Holiday Inn Express & Suites Charlotte North by IHG pet-friendly? ### How much is parking at Holiday Inn Express & Suites Charlotte North by IHG? ### What time is check-in at Holiday Inn Express & Suites Charlotte North by IHG? ### What time is check-out at Holiday Inn Express & Suites Charlotte North by IHG? ### Where is Holiday Inn Express & Suites Charlotte North by IHG located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Express & Suites Charlotte North by IHG Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 563 8 - Good 163 6 - Okay 30 4 - Poor 12 2 - Terrible 20 ## Reviews Verified ### 10/10 Excellent #### Estera 23 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome breakfast buffet, best I've had in a hotel. Lobby was esthetically very pleasing. ##### Estera Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Oswaldo 1 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Great customer service. Hotel is being remodeled and it’s looking great. ##### Oswaldo Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Stephanie 22 Feb 2026 Clean ##### Stephanie Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### César 20 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Muy buen servicio especialmente en la parte del desayuno ##### César Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### DeKoven 9 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room breakfast was great and very clean ##### DeKoven Stayed 3 nights in Feb 2026 Verified ### 2/10 Terrible #### Veronica 2 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was very well cleaned and nice. The staff however was very not friendly at all I understand the weather was horrible with the snowstorm Gianna down in charlotte. Which cause employees to be stranded working extra hours etc . However everyone was going through the same storm etc but you can’t not be nice the one hotel employee stood at the front door with a mop and bucket mean mugging myself and my family cause we came in from the snow however we tried to get a much snow off our boots shoes etc before entering the hotel mind you it was snowing like crazy and no plow had even came through the establishment to clear anything or passage walkway near or around the hotel so that wasn’t very welcoming of her. Front desk clerk didn’t even greet us … then the morning of check out one of the cooks were very mean and unpleasant I went to ask her will she be bringing anymore bacon or was that it for the morning she starts frowning and walked away I said to her wait a minute we are going to try this again it’s no need to be rude . So I said good morning let’s start there first cause good morning goes a long way and she smiled finally acknowledged me finally and said she will be bringing more bacon out and I said thank you again . As I was checking out the supervisor said the cook responded that way cause she don’t speak English she said good morning. But i myself don’t speak Spanish and im nice to everyone no excuse . ##### Veronica Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Lauri 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, kids loved the pool ##### Lauri Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Vincent 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was great! I was in town for the bowl game in January 2nd. The hotel was about 15 minutes from the stadium. Staff was very friendly and helpful. If I am ever in Charlotte area I will stay at this IHG location for sure! ##### Vincent Stayed 1 night in Jan 2026 Verified ### 6/10 Okay #### Lance 28 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Yes ##### Lance Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Anthony 24 Dec 2025 Liked: Cleanliness, staff & service, amenities The staff was incredibly helpful. And the room was very comfortable. ##### Anthony Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### CAROLINE 4 Dec 2025 Liked: Cleanliness, staff & service, amenities The receptionist is very receptive and friendly. The property was clean and comfortable. ##### CAROLINE Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Robin 25 Nov 2025 Liked: Cleanliness, amenities Room was clean ##### Robin Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### antonio 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Great breakfast ##### antonio Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Kevin and Kim 14 Nov 2025 Liked: Cleanliness, staff & service, amenities Good ##### Kevin and Kim Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Mary 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room spotless! Staff super nice and accommodating. ##### Mary Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Deborah 9 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The seating is the worse ever, very short soft chairs in the dining area. This maybe a new normal, but I don’t think I have ever experience an unmanned reception desk. We had to wait for clerk when checking in was very friendly for checking in. But during our two day stay it was unmanned every time we came in and left. During breakfast people were waiting to check out again clerk was in back room unable to see the desk. ##### Deborah Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Robbin 8 Nov 2025 Liked: Cleanliness, staff & service, amenities The room was clean and the customer service was next to none. Everyone was professional and polite. ##### Robbin Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Andre 5 Nov 2025 Liked: Cleanliness, staff & service, amenities Staff kept my room clean and Crystal was very helpful at the front desk. ##### Andre Stayed 3 nights in Oct 2025 Verified ### 8/10 Good #### John 3 Nov 2025 Liked: Cleanliness, staff & service, amenities Cgrystal was very nice and took care of us. Clean room. Heat wasnt and the lady that relieved Chrystal took care of it. Only thing to comment on is that the desk chastity is tired and needs to go. ##### John Stayed 1 night in Nov 2025 Verified ### 2/10 Terrible #### Lydia 30 Oct 2025 We didn’t stay here. We were coming in for a concert and the artist rescheduled the night before we were supposed to arrive. Hotels.com contacted the hotel to see if it was possible to reschedule the date or avoid the penalty. The hotel staff said no. I understand the rules, but I also believe in good customer service. This was ##### Lydia Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Lyudmila 28 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean, parking lot well lit and had security cameras. Breakfast was ok, regular hotel breakfast. ##### Lyudmila Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Giacomo 27 Oct 2025 Liked: Cleanliness, amenities Clean room, friendly staff and great amenities ##### Giacomo Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Jeanne 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every aspect of our stay was wonderful ##### Jeanne Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Chrysoula 16 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### Chrysoula Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Philip 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Parking area was well lite. breakfast was well prepared ##### Philip Stayed 2 nights in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [Hotels in Finchampstead](https://www.expedia.co.uk/Finchampstead-Hotels.d6279663.Travel-Guide-Hotels) > - [Hotels near Old Royal Naval College](https://www.expedia.co.uk/Old-Royal-Naval-College-Hotels.0-l553248621532491932-0.Travel-Guide-Filter-Hotels) > - [Shell Island Resort - All Oceanfront Suites](https://www.expedia.co.uk/Wilmington-Hotels-Shell-Island-Resort-All-Oceanfront-Suites.h17732.Hotel-Information) > - [Embassy Suites by Hilton Raleigh Crabtree](https://www.expedia.co.uk/Raleigh-Hotels-Embassy-Suites-Raleigh-Crabtree.h20127.Hotel-Information) > - [The Blowing Rock Manor](https://www.expedia.co.uk/Boone-Hotels-The-Manor.h67609362.Hotel-Information) > - [UNC Charlotte Marriott Hotel & Conference Center](https://www.expedia.co.uk/Charlotte-Hotels-UNC-Charlotte-Marriott-Hotel-Conference-Center.h61000307.Hotel-Information) > - [Hotels in Scarborough](https://www.expedia.co.uk/Scarborough-Toronto-Hotels.0-n6070427-0.Travel-Guide-Filter-Hotels) > - [5 Star Hotels in Brisbane](https://www.expedia.co.uk/5Star-Brisbane-Hotels.s50-0-d179993.Travel-Guide-Filter-Hotels) > - [Home2 Suites by Hilton Salisbury](https://www.expedia.co.uk/Lexington-Salisbury-Hotels-Home2-Suites-By-Hilton-Salisbury.h34865333.Hotel-Information) > - [4 Star Hotels in Noss Mayo](https://www.expedia.co.uk/4Star-Noss-Mayo-Hotels.s40-0-d3000390169.Travel-Guide-Filter-Hotels) > - [Hotels near Mull of Galloway Lighthouse](https://www.expedia.co.uk/Mull-Of-Galloway-Lighthouse-Hotels.0-l6092837-0.Travel-Guide-Filter-Hotels) > - [Grand Bohemian Charlotte, Autograph Collection](https://www.expedia.co.uk/Charlotte-Hotels-Grand-Bohemian-Hotel-Charlotte.h39744243.Hotel-Information) > - [Hilton Vacation Club Beachwoods Kitty Hawk](https://www.expedia.co.uk/Kitty-Hawk-Hotels-Beachwoods-Resort.h1789315.Hotel-Information) > - [Courtyard by Marriott Charlotte Steele Creek](https://www.expedia.co.uk/Charlotte-Hotels-Courtyard-By-Marriott-Charlotte-Steele-Creek.h48276554.Hotel-Information) > - [Cottages Fortrose](https://www.expedia.co.uk/Fortrose-Cottages.d6194177-aaCottages.Travel-Guide-Accommodation) > - [Hilton Garden Inn Durham/University Medical Center](https://www.expedia.co.uk/Raleigh-Hotels-Hilton-Garden-Inn-DurhamUniversity-Medical-Center.h6232983.Hotel-Information) > - [Hotel Indigo Asheville Downtown by IHG](https://www.expedia.co.uk/Asheville-Hotels-Hotel-Indigo-Asheville-Downtown.h2774580.Hotel-Information) > - [Meadowbrook Inn](https://www.expedia.co.uk/Boone-Hotels-Meadowbrook-Inn.h1169594.Hotel-Information) > - [SpringHill Suites Charlotte City Center](https://www.expedia.co.uk/Charlotte-Hotels-SpringHill-Suites-By-Marriott-Charlotte-Uptown.h17515232.Hotel-Information) > - [Hotels near Agadir Beach](https://www.expedia.co.uk/Agadir-Beach-Hotels.0-l6115284-0.Travel-Guide-Filter-Hotels) > - [nhhotels Hotels in Los Angeles](https://www.expedia.co.uk/Los-Angeles-Hotels-NH-Hotels.0-0-d178280--bNHHotels.Travel-Guide-Filter-Hotels) ### Flights > - [Flights from Birmingham (BHX) to Ulceby (HUY)](https://www.expedia.co.uk/lp/flights/bhx/huy/birmingham-to-hull) ### Cars ### Packages > - [Sky Tower](https://www.expedia.co.uk/Sky-Tower-Auckland-Central-Business-District.d6055180.Attraction) > - [Cotswold Holidays](https://www.expedia.co.uk/Cotswold.d92802.Holidays-City-Breaks) ### Holiday Rentals ### General ---