Ratings based on 484 verified reviews

4.0 out of 5
87% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller from Washington DC

Posted 5 Oct 2019
This hotel needs a facelift! Poor shelf items in the bathrooms. Average breakfast.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 28 Aug 2019
5 out of 5
by a verified traveller

Posted 24 Aug 2019
The staff at the hotel are second to none. Top rate service! The hotel was great! Five minute walk to ferry port to cross over to Como and to other ports around the lake. Taxi ride to Como also very quick and cost around 15 euros.
4 out of 5
by a verified traveller

Posted 6 Aug 2019
Room was very clean. Washroom could have been cleaner, rust on the sink facet and shower head kept falling off the shower wall. Three restaurants on the property which was extremely convenient after a long day. Outdoor restaurant was gorgeous and modern. Staff were so friendly and helpful and extremely willing to make your vacation the best it can be. Big grocery store right beside the hotel. Free bottle of water per guest per night. Private hotel property grounds. Would definitely go back!
1 out of 5
by a verified traveller

Posted 20 Jul 2019
extremely disextremely disappointed appointed extremely disappointed
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 1 Jul 2019 on Hotels
4 out of 5
by a verified traveller

Posted 30 Jun 2019 on Hotels
Good location outside if Como yet close to a ferry stop. There were too many young kids when we were there to enjoy the serenity. The restaurant service was great one night and then really had the next.
4 out of 5
by a verified traveller

Posted 18 Jun 2019
Great chain hotel in great position. I did however have a serious problem with the way they just shut the, otherwise excellent, outdoor restaurant for private parties with no consideration to those staying in the hotel. For this reason I would not recommend this hotel.
1 out of 5
by a verified traveller

This traveller left a rating score only Posted 16 Jun 2019
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 11 Jun 2019