Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Reviews of The Blackwell Inn and Pfahl Conference Center

4 out of 5
The Blackwell Inn and Pfahl Conference Center
2110 Tuttle Park Pl, Columbus, OH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1003 reviews" "
Rating 8 - Good. 168 out of 1003 reviews" "
Rating 6 - Okay. 55 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Awesome hotel!!
Stayed 1 night in Apr 2024
Response from s on 30 Apr 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs; and thank you for recognizing our amazing team. We value your feedback and hope to see you again soon.

10/10 Excellent

Rebecca, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Right on campus
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 29 Apr 2024
We're thrilled to hear you enjoyed our convenient location right on campus! It's always our goal to provide easy access for our guests. Thank you for sharing your positive experience, and we look forward to welcoming you back soon!

10/10 Excellent

Rustin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good other than cost of parking.
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 28 Apr 2024
We're delighted to hear that you enjoyed your stay with us! Thank you for taking the time to share your feedback. We're thrilled that your overall experience was positive. We understand that parking costs can sometimes be a concern, and we appreciate your input on this matter. Your comments will certainly be taken into consideration as we continually strive to improve our services and amenities. We hope to have the pleasure of welcoming you back for another exceptional stay in the future!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 29 Apr 2024
We're thrilled to hear that you had such a positive experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!

6/10 Okay

Donah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed that front desk did not provide more guidelines about parking. Also front desk did not notify us that there will be a half marathon race so we can make arrangement on our departure.
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 27 Apr 2024
We're truly sorry to hear about your experience and any inconvenience it caused. Providing clear guidance and ensuring our guests are well-informed is essential to us, and we apologize for any lapse in communication regarding parking and the marathon event. We'll take immediate steps to address these issues to prevent similar situations in the future. Please accept our sincerest apologies, and we hope for the opportunity to regain your trust and provide you with a much-improved experience on your next visit.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Response from Geena - Guest Service Supervisor on 27 Apr 2024
Your feedback means the world to us, and we're sincerely grateful for your perfect rating. Ensuring our guests receive the highest quality service and unforgettable experiences is our ongoing commitment. We can't wait to have the opportunity to host you again and make your next stay just as extraordinary!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 27 Apr 2024
We're thrilled to hear that your stay was nothing short of exceptional! Thank you for taking the time to share your experience and for awarding us a perfect score. It's our constant endeavor to provide top-notch service and create memorable moments for our guests. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

8/10 Good

JEFFREY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact that the hotel is right on the campus of OSU. I would love if they had parking for free since the hotel is not on the cheaper side.
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 26 Apr 2024
Thank you for your feedback! We're thrilled to hear that you enjoyed our convenient location on the OSU campus. We understand your concern about parking fees, and we'll definitely take that into consideration as we continue to enhance our guest experience. We strive to offer the best value possible, and your input helps us in that endeavor. We hope to welcome you back again soon!

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
On the OSU campus
Stayed 2 nights in Apr 2024
Response from Geena - Guest Service Supervisor on 26 Apr 2024
Thank you for choosing to stay with us and for taking the time to leave feedback! We're thrilled to hear that you enjoyed your experience overall. Your satisfaction is our priority, and we're always looking for ways to improve. If there's anything specific you think we could do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a five-star stay in the future!

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and clean. Lovely lobby and great staff.
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 24 Apr 2024
Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and amenities. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon the next time you are in Columbus.

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities
Great location
Stayed 4 nights in Apr 2024
Response from Geena - Guest Service Supervisor on 24 Apr 2024
Thank you for sharing feedback on your experience at The Blackwell. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area.

10/10 Excellent

Zvonimir

Liked: Staff & service, property conditions & facilities
Staff is polite and professional. Rooms are clean
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 24 Apr 2024
We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs; and thank you for recognizing our amazing team. We value your feedback and hope to see you again soon.

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy the Blackwell. Clean, great location.
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 20 Apr 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs. We value your feedback and hope to see you again soon.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Shiela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staying at The Blackwell is a great option for any families /parents visiting students enrolled at Ohio State. It’s also walking distance to High Street, making coffee / dining options easy. The on-site restaurant is good for lunch, dinner, late night snacks / drinks. Two downsides -breakfast is overpriced for the quantity & options. The coffee is also pretty weak. Better to walk to the Starbucks or Dunkin Doughnuts on High Street. -the valet service is pretty bad. The people don’t pay attention to the details. They’ll sit at the valet desk inside the front doors and not help people until someone walks up to them, even when cars are waiting outside. It also takes forever to get your car. There’s no sense of urgency, which is very frustrating.
Stayed 2 nights in Apr 2024
Response from Steve B on 16 Apr 2024
We thank you for taking the time to write a review as your feedback is important to us. I was sorry to hear that your expectations were not met by our staff during your stay. Our team strives to provide a pleasant stay. I apologize for this insight, as this is not how we usually treat our guests. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a wonderful location for anything Ohio State! The rooms are very comfortable and the walkability to places is nice.
Stayed 1 night in Apr 2024
Response from Steve B on 16 Apr 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs; and thank you for recognizing our amazing team. We value your feedback and hope to see you again soon.

8/10 Good

JEANNIE ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for local theaters, sports, and restaurants. Very walkable, plus short drive or bus to other downtown neighborhoods.
Stayed 2 nights in Apr 2024
Response from Geena - Guest Service Supervisor on 14 Apr 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs. We value your feedback and hope to see you again soon.

8/10 Good

Gregory, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 13 Apr 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs; and thank you for recognizing our amazing team. We value your feedback and hope to see you again soon.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 11 Apr 2024
Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and amenities. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon the next time you are in Columbus.

10/10 Excellent

Julie Beth

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Blackwell Inn was lovely, and the staff were friendly and helpful!
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 11 Apr 2024
We thank you for staying with us at the Blackwell Inn and for taking the time to respond to our survey. We strive to provide the highest quality service to all of our guests, which we would not be able to do without you. We hope to host you again soon the next time you are in Columbus.

10/10 Excellent

K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and well-kept property.
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 11 Apr 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs; and thank you for recognizing our amazing team. We value your feedback and hope to see you again soon.

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property across from stadium and on campus. Very clean, very pleasant staff. Good burgers at restaurant.
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 11 Apr 2024
Thank you for sharing feedback on your experience at The Blackwell. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, accommodating helpful staff. Gorgeous rooms. Expedia with the customer service win on getting us the room after a bad situation.
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 11 Apr 2024
We thank you for staying with us at the Blackwell Inn and for taking the time to respond to our survey. We strive to provide the highest quality service to all of our guests, which we would not be able to do without you.Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and amenities. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon the next time you are in Columbus.

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2024
Response from Geena - Guest Service Supervisor on 28 Apr 2024
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you enjoyed your stay with us and that we were able to meet your expectations. Our team works hard to ensure that every guest has a memorable experience, and it's incredibly rewarding to know that our efforts have made a positive impact on your visit. It was truly a pleasure to host you, and we hope to welcome you back to the Blackwell in the near future.

4/10 Poor

Gregg, Landenberg

It was noisy. Walls were thin. I could here conversations and alarms in rooms near me.
Stayed 2 nights in Apr 2024
Response from Geena - Guest Service Supervisor on 8 Apr 2024
I had a chance to review the survey that you recently completed. I was concerned to hear about your experience with our hotel. We strive to accommodate all of our guests and their needs, and I was disappointed to hear about the problems you encountered. I know that does not change your experience, but I hope that you can feel confident that we heard your concern and are definitely doing something about it.I apologize again for the problem and thank you for taking the time to let me know about it. Without your guest feedback we cannot continue to improve our services. We look forward to your return to the area.Thank you for choosing The Blackwell on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in Columbus.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very convenient for our visit to OSU
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 6 Apr 2024
Thank you for sharing feedback on your experience at The Blackwell. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area.

10/10 Excellent

Timothy M

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as advertised.
Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 6 Apr 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs; and thank you for recognizing our amazing team. We value your feedback and hope to see you again soon.

10/10 Excellent

alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay! Right on campus!
Stayed 1 night in Apr 2024
Response from Steve B on 5 Apr 2024
We thank you for staying with us at the Blackwell Inn and for taking the time to respond to our survey. We strive to provide the highest quality service to all of our guests, which we would not be able to do without you.Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and amenities. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon the next time you are in Columbus.

10/10 Excellent

Jin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well organized, staff was friendly.
Stayed 2 nights in Mar 2024
Response from Steve B on 5 Apr 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs; and thank you for recognizing our amazing team. We value your feedback and hope to see you again soon.

10/10 Excellent

Feng

Stayed 1 night in Apr 2024
Response from Geena - Guest Service Supervisor on 24 Apr 2024
We thank you for staying with us at the Blackwell Inn and for taking the time to respond to our survey. We strive to provide the highest quality service to all of our guests, which we would not be able to do without you!

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Steve B on 2 Apr 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs; and thank you for recognizing our amazing team. We value your feedback and hope to see you again soon.

10/10 Excellent

Jenny

Stayed 1 night in Mar 2024
Response from Geena - Guest Service Supervisor on 20 Apr 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs; and thank you for recognizing our amazing team. We value your feedback and hope to see you again soon.

10/10 Excellent

Shea

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This is the third time I have stayed here with pets and they make it so easy. Will be back!
Stayed 1 night in Mar 2024
Response from Geena - Guest Service Supervisor on 31 Mar 2024
Thank you for your continued loyalty and feedback! We're thrilled to hear that your experience with us and your pets has been seamless and enjoyable. We look forward to welcoming you back for your fourth stay and beyond! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels until we see you again!

10/10 Excellent

Amy

Stayed 1 night in Mar 2024
Response from Geena - Guest Service Supervisor on 20 Apr 2024
We thank you for staying with us at the Blackwell Inn and for taking the time to respond to our survey. We strive to provide the highest quality service to all of our guests, which we would not be able to do without you!

10/10 Excellent

Connor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and accommodation. Q-tips in the bathroom is awesome
Stayed 1 night in Mar 2024
Response from Geena - Guest Service Supervisor on 29 Mar 2024
We thank you for staying with us at the Blackwell Inn and for taking the time to respond to our survey. We strive to provide the highest quality service to all of our guests, which we would not be able to do without you.Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and amenities. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon the next time you are in Columbus.

10/10 Excellent

Olympia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Geena - Guest Service Supervisor on 29 Mar 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs. We value your feedback and hope to see you again soon.

10/10 Excellent

Catherine Z

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first visit to Ohio State, and I loved that we could stay right on campus and walk around the campus as well as to our tour. There were plenty of food options for all meals in walking distance. The staff kindly helped with valet parking and holding onto our luggage so that we could stay past checkout.
Stayed 1 night in Mar 2024
Response from Geena - Guest Service Supervisor on 29 Mar 2024
Thank you for sharing feedback on your experience at The Blackwell. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area.

10/10 Excellent

Rubbie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient!
Stayed 1 night in Mar 2024
Response from Geena - Guest Service Supervisor on 29 Mar 2024
Thank you for sharing feedback on your experience at The Blackwell. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Geena - Guest Service Supervisor on 29 Mar 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs; and thank you for recognizing our amazing team. We value your feedback and hope to see you again soon.

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to tour OSU. Location for accessing the tours was fantastic as well as walkable for meals. 15 min from the airport. Perfection!
Stayed 1 night in Mar 2024
Response from Steve B on 26 Mar 2024
We thank you for staying with us at the Blackwell Inn and for taking the time to respond to our survey. We strive to provide the highest quality service to all of our guests, which we would not be able to do without you.Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and amenities. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon the next time you are in Columbus.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and quiet accommodations.
Stayed 1 night in Mar 2024
Response from Geena - Guest Service Supervisor on 26 Mar 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs; and thank you for recognizing our amazing team. We value your feedback and hope to see you again soon.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, new, clean and upscale property on the OSU campus, adjacent to the Fisher School of Business. Staff is friendly and efficient, room is clean. Highly recommended.
Stayed 1 night in Mar 2024
Response from Steve B on 22 Mar 2024
We thank you for staying with us at the Blackwell Inn and for taking the time to respond to our survey. We strive to provide the highest quality service to all of our guests, which we would not be able to do without you.Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and amenities. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon the next time you are in Columbus.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Steve on 22 Mar 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs; and thank you for recognizing our amazing team. We value your feedback and hope to see you again soon.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Steve B on 19 Mar 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your travel needs; and thank you for recognizing our amazing team. We value your feedback and hope to see you again soon.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to sports/ entertainment venues. Friendly staff
Stayed 2 nights in Mar 2024
Response from Geena on 10 Mar 2024
We thank you for staying with us at the Blackwell Inn and for taking the time to respond to our survey. We strive to provide the highest quality service to all of our guests, which we would not be able to do without you. Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and amenities. Thank you for your time in reviewing your stay, and we hope to host you again soon the next time you are in Columbus.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property
Stayed 1 night in Mar 2024
Response from Geena on 10 Mar 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. We value your feedback and hope to see you again soon.

10/10 Excellent

Suvojoti

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, excellent customer service
Stayed 1 night in Mar 2024
Response from Geena on 10 Mar 2024
We thank you for staying with us at the Blackwell Inn and for taking the time to respond to our survey. We strive to provide the highest quality service to all of our guests, which we would not be able to do without you.Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and amenities. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon the next time you are in Columbus.

10/10 Excellent

Tracy

Liked: Property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Ameri'ca - Guest Service Supervisor on 9 Mar 2024
We thank you for staying with us at the Blackwell Inn and for taking the time to respond to our survey. We strive to provide the highest quality service to all of our guests, which we would not be able to do without you.Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and amenities. Thank you for your time in reviewing your stay, and we hope to host you again soon the next time you are in Columbus.

10/10 Excellent

Shea

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and really kind staff
Stayed 1 night in Dec 2023
Response from Ameri'ca - Guest Service Supervisor on 9 Mar 2024
Thank you for staying with us and taking the time to complete our survey! We're happy to hear from you and glad you enjoyed our hotel. We appreciate you choosing to stay with us while visiting the area. We value your feedback and hope to see you again soon.

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ameri'ca - Guest Service Supervisor on 9 Mar 2024
Thank you for staying with us and taking the time to complete our survey! We appreciate you choosing to stay with us while visiting the area. We value your feedback and hope to see you again soon.