In-room safe, desk, iron/ironing board, free cots/infant beds
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Reviews of Hawthorn Suites by Wyndham Columbus North

2.5 out of 5
Hawthorn Suites by Wyndham Columbus North
6191 Quarter Horse Drive, Columbus, OH

Reviews

5.4
Rating 10 - Excellent. 121 out of 1004 reviews" "
Rating 8 - Good. 176 out of 1004 reviews" "
Rating 6 - Okay. 201 out of 1004 reviews" "
Rating 4 - Poor. 224 out of 1004 reviews" "
Rating 2 - Terrible. 282 out of 1004 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kristi, COLUMBUS

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Its very dirty seen roaches have mutiple pictues to show of how disgusting it is here its very uncomfortable very loud kids everywhere loud all night and day the fisrt day i came was locked out of my room 3 times due to lock being complety broken off the switched me rooms and there was roaches in the kitchen at one point was on my food last night there were cops and caution tape from im guessing someone being hurt stabbed or murdered theres drug baggies all over the propery people fighting all the time the entrance is a car death trap due to my car sitting low so my bimper gets hit everytime i pulled in theres way more on top of sll of this a refund or complimentary stay for the amont of tome i have and i do hsve a bokking set up in may from the 4th to the 7th theres no way i want yo stay then either
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jan 2024

2/10 Terrible

Krystel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Clean it up and update
It wasn’t very clean and half of the lights didn’t work and some of the furniture was broken. The beds and bathrooms were the only thing that was clean. I wouldn’t recommend staying there
Stayed 1 night in Dec 2023

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Brad

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Experience
Never ever stay here...our place was horrible..1st off it smelled of heavy pot smoke and we had 3.kids under 12 stayi g with us. Carpet was torn..holes in it...everything in it was old..needs updated very badly...bathrooms need alot.of work...again..never ever stay here!!!!
Stayed 1 night in Nov 2023

2/10 Terrible

Danyelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to move from one gross room to another. Owner refuses to refund my money. Won’t even refund to Expedia rep. Rooms are NOTHING like the pictures. I’m out $275 and no one will give it back. Had to move to an acceptable hotel because after moving once to a new room, my daughter’s asthmatic friend could not tolerate the smoke smell in the “better room”. Absolutely horrible and customer service is not there. Called corporate for Wyndham, “they’re looking into it”. I just want a refund. This will not me my only post about this insanity and falsely advertised location. My brother’s best friend is a lawyer who will glad to take the slum lords to court just to keep them from duping other people. They have no idea how much it’s gonna cost them when the health violations come in. Could’ve just refunded my money. Good luck and I hope you clean stuff up so no one gets sick. You can fix it or the call goes in. You have until Sunday before I tell Jake to file papers.
Stayed 1 night in Nov 2023

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff I encountered were friendly and efficient. The property was likely fantastic when newer but is pretty worn out now. Coffee maker worked fine. Refrigerator and freezer were cold. There was a fireplace but I didn’t even investigate to see if it was functional. The bed was made up nicely and clean. Sufficient consumables we’re on hand -to, soap, shampoo, etc. the room had a unusual aroma that became unnoticeable after awhile. I would actually stay here again due to the convenient location and staff, but I wouldn’t bring my family as they wouldn’t overlook the shortcomings.
Stayed 1 night in Oct 2023

2/10 Terrible

Lakiesha

Stayed 1 night in Oct 2023

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

2/10 Terrible

Wyatt

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Susan

Stayed 1 night in Oct 2023

4/10 Poor

Wyatt

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Bernard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so dirty we found another place. I was forced to pay a night I didn’t stay because I booked through Expedia. I want my $128 back!
Stayed 2 nights in Oct 2023

2/10 Terrible

Anita

Disliked: Cleanliness, property conditions & facilities
The area is sketchy. There were people hanging around in the parking lot that didn't seem to be staying there, which made us feel unsafe on the first floor. My room was supposed to be a non-smoking room but it smelled of smoke.
Stayed 1 night in Oct 2023

4/10 Poor

Greg

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Expedia presents this as a hotel. it’s actually more like short term apartments, and the setting is pretty dingy.
Stayed 1 night in Sep 2023

10/10 Excellent

godfred

Location
Stayed 1 night in Aug 2023

2/10 Terrible

KELVIN P

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where was this a war zone area?
Stayed 3 nights in Aug 2023

2/10 Terrible

Marsha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thought this would be a nice place to stay based upon the pictures, but they were very deceiving. When I first arrived there was someone in the lobby complaining so I should have seen this as a red flag. To check in you have to have everyone in the rooms ID. There were people just hanging around in the parking lot and I did not feel safe. They have a "security guard" that patrols in a beat up car. First thing when getting to the room it smelt so bad it was hard to breathe. The room was extremely dirty the floors had so much built up gunk on them. I then noticed I got charged a significant amount when I had already paid. I went to ask and the woman at the desk was extremely rude. The guy in front of me could not get checked in because his wife did not have her ID and they were 7 hours from home. The woman at the desk and the security guard kept telling him "well that is just how it is" when there was no indication ANYWHERE that everyone in the party over 18 needed their ID. Staying here was an absolute nightmare between the charges, area, safety, and lack of cleanliness. Do not stay here.
Stayed 1 night in Aug 2023

6/10 Okay

Jason, Norwalk

Stayed 1 night in Aug 2023

2/10 Terrible

Thomas J

Stayed 1 night in Aug 2023

2/10 Terrible

Lori

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room had not been cleaned. The 2nd room looked dirty and smelled like smoke and urine. I asked for a refund and left.
Stayed 1 night in Aug 2023

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, amenities
The room has a bad smell, the a/c barely works, kitchen area is dirty. The staff seems nice, I wish they had a better room to move us to.
Stayed 1 night in Aug 2023

4/10 Poor

Nadine

Stayed 1 night in Aug 2023

4/10 Poor

Allison

Travelled with family and small children
Disliked: Amenities
The room was disgusting! The floor had standing water all over, the couch was covered in bodily fluid stains. It smelt musty. Very sketchy overall. Staff was friendly and helpful though!
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting and incredibly dirty
Upon arrival one of my kids said (jokingly) that there was blood on the top sheet. So thinking I should check and also look for bed bugs, I pulled back the bottom sheet and mattress protector. They were loaded with disgusting stains. The microwave had splattered cleaning spray?? on it as though someone had sprayed it but never wiped it off. There was a cockroach in the microwave and evidence of cockroach droppings all throughout the cabinets. Some device was plugged up with Kleenex. The dirty air filter in the AC closet had not been disposed of and it was clear that it wasn't changed regularly. We immediately checked out and were told they would not refund our money. This place was $199 for ONE night and looked like it should be a $39 no-tell motel.
Dead cockroach IN the microwave
Outside of microwave, not wiped down. Don't have any idea what is on it.
Light switches not cleaned
Stains on the mattress protector
Stayed 1 night in Aug 2023

4/10 Poor

jeffrey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was kind of gross. The kitchen floor was sticky from previous guest. Front desk gave me sheets in a garbage bag. Pool and hot tub wasn’t enough to entice my kids to want to stay another day. Waffle iron broken at breakfast. Off centered toilet was hard to use. Creepy security guard actually made it feel less safe. What was there a security guard? I’ve stayed alot of places and travel a decent amount. I just can’t recommend this place. The people were pleasant and nice. So I gave it 3 stars. Maybe too kind. I felt like the pictures were nicer. The number scheme for the rooms and direction to the room were confusing.
Stayed 1 night in Jul 2023

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should be closed.
Stayed 1 night in Jul 2023

4/10 Poor

Samuel

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Absolutely NOTHING like photos dirty smells really bad looks vacant it’s torn apart extremely dirty rooms not clean shady area photos don’t even match the rooms

2/10 Terrible

Myron

Stayed 1 night in Jul 2023

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Columbus for weekend trip
Pleasant expirience overall. Pretty clean and spacious and enjoyed the stay
Stayed 2 nights in Jun 2023

2/10 Terrible

Virginia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Jason

Stayed 1 night in Jun 2023

4/10 Poor

Douglas

Disliked: Cleanliness, property conditions & facilities
Lots of questionable people around the property. Other properties in the area we’re basically the same.
Stayed 1 night in Jun 2023

2/10 Terrible

April

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Sadly Disappointed
The pictures online were completely misleading We were upgraded to "the Penthouse" because our room we reserved was not available. I believe this is the case because so many people permanently lived at the hotel. The room was as clean as it could be but smelled like marijuana was in all of the fabric. The downstairs toilet didn't work correctly although they tried to fix it we were not able to use it without overflowing. There were no dishes to use in the kitchen. One morning half of the room was without power and we found a breaker had tripped. The coffee maker was dirty, the furniture was worn and the side chair had a ripped cover. We felt unsafe at the property. If my husband had not been with us we would not have stayed there.
Stayed 3 nights in May 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We checked in went to our concert then went back to the hotel and drove back home - didn’t even stay. Terrible location, broken furniture, cabinets busted - zero stars
Stayed 1 night in May 2023

4/10 Poor

Anna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We booked a suite for our trip was not what was pictured. The refrigerator banged on and off all night no microwave in room there was a stove but no dishes so we could no even warm up food the pool was closed until next year and the bed was not comfortable I know they said they are remodeling but would not recommend it for the price
Stayed 2 nights in May 2023

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Friendly staff, convenient location
Hotel staff were great, very friendly and helpful. WIFI was a a bit spotty - better off using mobile hot spot. The hotel was undergoing renovations, but that did not impact our stay. Not the ritziest place to stay, but had everything we needed and was in a convenient location.
Stayed 2 nights in May 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Large house party in the unit below us at 330 in the morning. Place felt more like a public rental to live than hotel.
Stayed 1 night in May 2023

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is not what is shown online. No jacuzzi exists. Homeless people wandering around. Questionable people living there. Rooms smell. Rickety wooden stairs outside. No elevators. Hotels close by being torn down. Wouldn't refund all money even though we never stayed due to dirtiness and unsafe feelings.
Stayed 2 nights in May 2023

4/10 Poor

Brandy

Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start by saying the only thing good about our rooms were the linens on the bed and the towels were clean, hot hot water, and the layout of the rooms. As for that, don’t take your shoes off. Yuck When you walk in, your greeted with the foulest smell from the room, mixture off stale beer/cigarettes /dope/and mold, this does NOT go away during the stay. This place is run way down, which is a-shame because the facility used to be our favorite place to stay many years past. Not anymore. Stairs were rickety, paneling dry rotted, curtains stained and kitchen appliances were not inviting. Outside, People drinking and smoking pot sitting out your door starring at you, dogs running loose marking territory with owners far behind. Many sketchy folks walking around randomly that looked like they were out looking for a score. The feeling in general was very unsafe. The check in staff person was as dry as they come, no personality or smile of greeting. Then we had to pay a $100 deposit for each room, that we then had to come back in morning to get back or it wasn’t returned. The food that was offered was limited to a juice box, box of cereal, unripe fruit, or you could make a waffle. Think twice about choosing this unsanitary unsafe dwelling, never again shall we return.
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it
The hotel was disgusting, the rooms were filthy and smelled horrible.
Stayed 1 night in Apr 2023

4/10 Poor

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Probably won't be back
Very disappointing hotel. The neighborhood was extremely sketchy and the hotel was bordered by several abandoned properties. The parking lot next door was full of wrecked cars. The property itself was in pretty bad disrepair. The room was nice enough but the carpet was dirty and the furniture was worn and dated. There was a small kitchen in our unit and some of the cabinet doors were sagging. There was one ladle and one knife for utensils in the kitchen. No forks or spoons. A small collection of mismatched plates, bowls and mugs. The beds were comfortable but there were no linens or blankets provided for the pull out sofa. The heat did not work or was capped to prevent you from raising it too high. It was 35* outside during our stay and we got it up to maybe 65* inside. With no spare blankets, we ended up having our kiddos share a bed and one sleep with us to stay warm. The hot water did not last for an entire shower for one person. The room held 6 people. There was a loft with a queen bed but the wall of the loft was very low and the bed was pushed up to the wall. Our 2 year old could easily stand up on the bed and make the wall less than waist high on her. It was so extremely unsafe that we didn't let her sleep upstairs. Nothing in our room looked at all like the pictures in their listing. I will say that the staff was very nice and helpful.
Stayed 1 night in Apr 2023

2/10 Terrible

Fidel

Stayed 1 night in Apr 2023

4/10 Poor

Diane

Business traveller
Disliked: Property conditions & facilities, room comfort
Shady location
Shady location. Did not feel safe.
Stayed 1 night in Mar 2023

2/10 Terrible

Idris

Travelled with family
Disliked: Cleanliness, staff & service
Worst place we ever stayed.Heater don’t work and they don’t care about fixing. We couldn’t sleep the whole night. Don’t bring your family to this place.
Stayed 7 nights in Mar 2023

4/10 Poor

Shazaad

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I walked in to check room before staying ... the place is nothing like pics in orbitz .. its old . Unsafe broken .. run down ..bathroom is faling apart rugs are over 20 years old not clean

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Very old and out of date
Stayed 1 night in Mar 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023