Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
84% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Dec-2015
Cons: shampoo in room
Met my needs exactly. Clean, convenient and quiet.
Comment from Hotel Management
29-Dec-2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
3 out of 5
by A verified traveller from cleveland, ohio

Not worth the money

Posted 14-Nov-2015
Overpaid for this hotel. I love extended stays but this one had no amenities and the shower was terrible.
Comment from Hotel Management
25-Nov-2015 by Manager, Hotel Management
Thank you for sharing your experience with us. Please accept our apologies that your stay was not to your expectations. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as having our maintenance engineer inspect your shower. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
3 out of 5
by A verified traveller from Columbus

Decent hotel, room smell was funky

Posted 09-Nov-2015
Pros: Convenient location, not too big so easy to get around, fairly priced.
Cons: Clean the carpet and improve the smell of the room.
Location: Not far from Ohio State campus. Many restaurants nearby.
Service was good, staff was friendly, condition of the room was good, but the room smelled a little musty, like the carpet really needed to be cleaned. After a while it wasn't noticeable, but I re-noticed it every time I returned to the room from going out.
Comment from Hotel Management
17-Nov-2015 by Manager, Hotel Management
I appreciate you taking the time to write such a kind review of our hotel. Please accept our apologies for the odor issues you experienced. Still, we are pleased to know that we were able to provide you with a comfortable stay and friendly customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
3 out of 5
Recommended
for Families
by Not Provided

This traveller left a rating score only Posted 02-Nov-2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller

Decent hotel, Not Great not Bad

Posted 29-Oct-2015
Pros: Location
Cons: Standard Price Point is to high for the quality of the room
Location: Right next to Level One Arcade, and they have a nice selection of pinball tables and vintage arcade machines
The Hotel was decent,, The Staff was polite and helpful. The quality of the room was not worth the full price but we had a discount so no complaints.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 26-Oct-2015 on Hotels
2 out of 5
Recommended
for Families
by A verified traveller

Not what we expected

Posted 23-Oct-2015 on Hotels
Very dissapointed that they dont have house cleaning service
3 out of 5
Recommended
for Families
by Elizabeth

This traveller left a rating score only Posted 13-Oct-2015 on Hotels
5 out of 5
Recommended
for Couples
by Sheila from Campbellsville ky.

Country living fair stay

Posted 02-Oct-2015 on Hotels
Absolutely great!!
3 out of 5
Recommended
for Everyone
by A verified traveller from pennsylvania

Ok

Posted 28-Sep-2015
Hotel is in need of cosmetic improvements. Made service needs training, carpet was dirty, furniture was dusty. Front desk was polite and courteous. It wa ok for a quick overnight trip
Comment from Hotel Management
16-Oct-2015 by Manager, Hotel Management
Thank you for your review. Please know that we are sincerely sorry that your stay with us did not meet your standards. Your comments were reviewed by the staff, and we will take the necessary steps to make sure your experience is not repeated. I really appreciate you bringing this to our attention.