Lobby
Check availability

Reviews of Embassy Suites by Hilton Columbus

3.5 out of 5
Embassy Suites by Hilton Columbus
2700 Corporate Exchange Dr, Columbus, OH

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1000 reviews" "
Rating 8 - Good. 253 out of 1000 reviews" "
Rating 6 - Okay. 109 out of 1000 reviews" "
Rating 4 - Poor. 61 out of 1000 reviews" "
Rating 2 - Terrible. 53 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit old but still in good conditoon. Drainage in the tub barrely working .
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every aspect of it. Best hotel weve stayed at
Stayed 1 night in May 2024

10/10 Excellent

Svetlana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff especially valet parking
Stayed 3 nights in May 2024

10/10 Excellent

Lettoya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and stay!
Stayed 1 night in May 2024

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful!
Stayed 3 nights in Apr 2024

6/10 Okay

Timothy

Stayed 4 nights in Apr 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Property conditions & facilities
Needs repairs and updating. I was put in a room where the toilet didn't work when I went to the front desk three ither peiple were there saying something in their room didn't work either. Needs serious repairs.
Stayed 1 night in Apr 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was great but the room was noisy and dated. One elevator was out of service and the other had a long wait time. Very poor design in the room - the light switch is less than an inch from a heavy self closing door and is a great way to get your finger smashed.
Stayed 1 night in Apr 2024

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

MACKENZIE

Travelled with family
Liked: Amenities, property conditions & facilities
Had a terrible experience with a fight in the property at 1 am and had to call the police .
Stayed 1 night in Apr 2024

10/10 Excellent

Bridget

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the serene environment. It was safe.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside grounds where mediocre
Stayed 1 night in Feb 2024

8/10 Good

Susan

Stayed 2 nights in Mar 2024

6/10 Okay

Faith

Stayed 2 nights in Feb 2024

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service
Room 816 air return unit made noise every time the unit came on
Stayed 3 nights in Mar 2024

10/10 Excellent

bonke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Mar 2024

10/10 Excellent

Travis

Great place, clean and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Darrin

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Feb 2024

8/10 Good

KELLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Not the best
Children running around the hotel all night everywhere knocking on peoples doors. The elevator stopped working when we left, so had to take the stairs and all night you could hear doors slamming and children running around.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellence
It was excellent and all ofvthe staff were friendly and helpful
Stayed 1 night in Feb 2024

8/10 Good

Aldin

Liked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Danon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

cynthia, middlebury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice buffet breakfast & made to order omelettes.
Stayed 1 night in Feb 2024

10/10 Excellent

Bret

Liked: Staff & service, property conditions & facilities
Very Good place to stay and eat
Stayed 1 night in Feb 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll Be Back!
It’s the staff that keeps us coming back! Always a great experience. The rooms are clean, the breakfast is delicious, the bartenders are knowledgeable & the front desk makes you feel like family! They’re also pet friendly! So many reasons to keep choosing Embassy.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

KELLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

brady

Travelled with family
Disliked: Cleanliness, room comfort
Won't be back!
My husband and I brought our two young girls to the area to celebrate our oldest's birthday. We booked two rooms, as grandparents traveled with us. Our girls have been talking about swimming at the hotel and shopping for weeks. SO excited! When we arrived at the hotel after shopping and dinner, we changed into our bathing suits to go swimming! We went to the pool, and our card would not open the door. A security guard finally came over and was super apologetic but said that some kids were playing earlier and a ball hit a light and there was broken glass in the pool. Our girls were so upset, but we explained that things happen and it was beyond our control so we just needed to make the most of the night! So we ordered some pizza to the room and got in our pjs. No one notified us that our pizza arrived, my husband walked down to get drinks and saw it sitting at the counter. The hotel was VERY NOISY. Multiple birthday parties with lots of kids in rooms, running around everywhere. CHAOS. The room next to us sounded like there was a WWE match going on, I wouldn't be surprised if the room was destroyed. OH and it was 11:30PM! We requested a room change so we could sleep, which they granted, but the table and tv were broken in that room. Honestly, we just wanted to sleep and get out as soon as we could. I feel bad for the staff, they were apologetic and nice, but could only do so much. We understand, things happen, but it was just such a terrible experience. We will not be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
This location recently remodeled their bar, dining area, and indoor pool. The beds were so comfortable and the mattress felt new too. They’ve clearly invested in this property and it paid off. The staff were positively charming and I will for sure be staying there in the future.
Stayed 3 nights in Jan 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and Quiet.
Stayed 2 nights in Jan 2024

10/10 Excellent

Laurie

Travelled with family
Great staff. Loved happy hour (free alcohol). Loved breakfast buffet. Amazing room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff so rediculously friendly and eager to help with anything. You'd think they're in some sort of friendliness competition.
Stayed 1 night in Jan 2024

10/10 Excellent

Darnell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly, room was very clean, and the kids loved the breakfast buffet!
Stayed 1 night in Jan 2024

10/10 Excellent

Jaffar

Stayed 5 nights in Jan 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again, nice rooms and very clean!
Stayed 1 night in Jan 2024

2/10 Terrible

Tera

Stayed 1 night in Jan 2024

10/10 Excellent

Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I booked was extremely comfortable, I will be staying again!
Stayed 1 night in Jan 2024

10/10 Excellent

Stanley W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Kent

Stayed 2 nights in Jan 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

NyRee

Stayed 1 night in Jan 2024

8/10 Good

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Tomika

Travelled with family, Travelled with family and small children, Travelled with partner
Had a descent experience
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
An especially kind staff!
Stayed 1 night in Jan 2024

10/10 Excellent

Lucy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I am in Columbus.
Stayed 3 nights in Jan 2024

8/10 Good

Sharda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this place. I would give it 5 stars but they make you pay $150 deposit when you stay on top of whatever the fee is.
Stayed 1 night in Dec 2023