Room, 2 Queen Beds, Non Smoking | Desk, free WiFi, bed sheets

Reviews of Super 8 by Wyndham Fountain

2 out of 5
Super 8 by Wyndham Fountain
6120 East Champlain Drive, I-25 N or S Exit 128, Fountain, CO

Reviews

6.2
Rating 10 - Excellent. 136 out of 761 reviews" "
Rating 8 - Good. 189 out of 761 reviews" "
Rating 6 - Okay. 168 out of 761 reviews" "
Rating 4 - Poor. 126 out of 761 reviews" "
Rating 2 - Terrible. 142 out of 761 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with family
We stayed for 3 nights and it was a decent motel. The breakfast was skimpy. The staff were helpful.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 16 Apr 2024
Hi Lisa,Thank you for your recent stay at our motel and for taking the time to share your feedback. We're glad to hear that you found your overall experience to be decent and that our staff was helpful during your stay.We appreciate your feedback regarding the breakfast, and we will take it into consideration as we continually strive to improve our offerings.We sincerely appreciate your kind words about our staff. Providing exceptional service is important to us, and we're pleased to hear that our team was able to assist you during your time with us.Thank you for choosing to stay at our motel, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know.

10/10 Excellent

briana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 26 Feb 2024
Hi Briana,We're thrilled to hear that you enjoyed your room during your stay with us! Providing comfortable and inviting accommodations is always a top priority for us, and it's wonderful to know that we met your expectations. Our team works diligently to ensure that each guest's experience is memorable, and we're delighted that you found your room to be to your liking. Your feedback is greatly appreciated, and we hope to welcome you back for another exceptional stay in the future.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 21 Jan 2024
Hi Jeremy,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

8/10 Good

NATASHA

Business traveller
its okay
Stayed 3 nights in Dec 2023
Response from Guest Relations Management on 27 Dec 2023
Hi Natasha,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

10/10 Excellent

Guadalupe

Stayed 1 night in Oct 2023
Response from Guest Relations Management on 12 Nov 2023
Hi Guadalupe,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Check in and check out staff were friendly. Room was clean and beds were very comfortable. Unfortunately, one of our party is gluten-free so breakfast options were very limited. Would stay here again.
Stayed 1 night in Oct 2023
Response from Guest Relations Management on 19 Oct 2023
Hi Terri, It is lovely to hear from you, and we value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a very warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that the room was clean and comfortable.Thank you for your feedback regarding the breakfast. We apologize that it was not much to your and your party's liking. We will pass the comment on to our kitchen staff so they can review the food choices to better serve our guests.Given that we are always looking for ways to improve the hotel experience for our guests, this feedback will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

8/10 Good

Demarcleous, Memphis

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from Guest Relations Management on 29 Sept 2023
Hi Demarcleous,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

10/10 Excellent

Thromone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in good condition. The only setback is that it isn’t all that close to any dining or shopping.
Stayed 1 night in Sep 2023
Response from Guest Relations Management on 27 Sept 2023
Hi Thromone, It is lovely to hear from you, and we value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a very warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that you had a good time and that you thought the accommodations were comfortable and pleasant.Thank you for your feedback on the location. Given that we are always looking for ways to improve the hotel experience for our guests, your feedback will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

8/10 Good

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was in good shape from a recent remodel,made a big difference. Front desk employees were always very responsive and accommodating to any issues.
Stayed 4 nights in Sep 2023
Response from Guest Relations Management on 22 Sept 2023
Hi Donovan, Thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed most aspects of your stay. We are glad that you like the recent remodeling. We are also happy that you were satisfied with the service of the staff.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

8/10 Good

Thromone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was decent. It's just not close to any dining or shopping.
Stayed 2 nights in Sep 2023
Response from Guest Relations Management on 19 Sept 2023
Hi Thromone,Thank you for sharing your stay at our hotel.We strive to provide every guest with a pleasant and accommodating experience.Thank you for your feedback on the hotel and its location. Given that we are always looking for ways to better the hotel experience for our guests, this will help us recognize and address our weaknesses as we strive to make every guest's experience pleasant and enjoyable.Thank you for sharing this review and we look forward to seeing you again!

8/10 Good

Jiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff, poor breakfast
Stayed 2 nights in Sep 2023
Response from Guest Relations Management on 19 Sept 2023
Hi Jiri, We value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that you found the place clean and the staff friendly.Thank you for your feedback on the breakfast. Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

8/10 Good

Dan

Stayed 1 night in Sep 2023
Response from Guest Relations Management on 10 Oct 2023
Hi Dan, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

8/10 Good

Kevin

Business traveller
Liked: Staff & service
Disliked: Amenities
Not bad for the price. But theres not much around there if you don't have a car.
Stayed 2 nights in Sep 2023
Response from Guest Relations Management on 17 Sept 2023
Hi Kevin, We value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a warm and comfortable experience, and we are delighted that this goal was achieved. We regret to hear though that the location was not much to your liking. Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Guest Relations Management on 18 Sept 2023
Hi Richard, We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Guest Relations Management on 16 Sept 2023
Hi Nicholas,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

10/10 Excellent

Thromone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 inconveniences that I didn’t like: Hotel has no elevators and the property is pretty far away from any dining places. Otherwise, the hotel is clean and in good shape.
Stayed 2 nights in Sep 2023
Response from Guest Relations Management on 12 Sept 2023
Dear Thromone,It is lovely to hear from you, and we value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that you liked your accommodation.Thank you for your feedback on the absence of elevators and the location of the hotel. We apologize for all the inconvenience caused. Given that we are always looking for ways to improve the hotel experience for our guests, your feedback and concerns will help us to recognize and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

10/10 Excellent

Thromone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were two issues that I didn’t like: 1. I normally don’t use hotels that don’t have elevators 2. I would have liked it better if the hotel rooms had lights on the ceiling instead of just 6 lamps. Other than that, the property is in good condition with great wi-fi and the air conditioner was nice and ice cold.
Stayed 1 night in Sep 2023
Response from Guest Relations Management on 6 Sept 2023
Dear Thromone,It is lovely to hear from you, and we value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a very warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that you had a good time and that you thought the accommodations were comfortable and pleasant.Thank you for your feedback on the absence of elevators. We also appreciate your suggestion of having room lights instead of just lamps.Given that we are always looking for ways to improve the hotel experience for our guests, your feedback and comments will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relations Management on 7 Sept 2023
Dear Kathryn, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

2/10 Terrible

Cheryl

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The tv didn't get any channels, the pillows didn't have any pillow cases, there were no cups or towels in the room and the phone didn't work. The managers couldn't figure out the tv and the owner was a complete ass.
Stayed 1 night in Sep 2023
Response from Guest Relations Management on 6 Sept 2023
Dear Cheryl,Thank you for sharing your review and giving us an honest look at the guest experience in our hotel.We apologize for all the inconvenience you have experienced during your recent booking. We are sorry to learn your room wasn’t in very good condition. We are noting that the TV and phone did not work and that there was insufficient bedding and toiletries.We are sorry for the frustration this may have caused you. We would like to thank you for bringing this matter to our attention, as it allows us to identify areas where we need to improve. We hope that you will consider staying with us in the future, and please do not hesitate to contact us if you have any further concerns. We appreciate your feedback and are committed to providing a positive guest experience.

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, amenities
Bedding was old and damaged, vending machines poor assortment and over priced, ice machine filthy, and the continental “breakfast” was embarrasing.
Stayed 2 nights in Aug 2023
Response from Guest Relations Management on 4 Sept 2023
Dear Steve, Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay.  It is our primary aim to give you a comfortable and accommodating experience and it is disheartening to hear that this is not the impression we left you with. We apologize for the issues you encountered during your stay especially the issues with the bedding, the uncleaned ice machine, and the unsatisfactory breakfast.Please know that your voice is of tremendous importance to us and we are confronting the issues that you mentioned to ensure that no guest has this experience in the future. We are investigating and addressing these matters with the appropriate department. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. I do hope you'll return and let us show you a far better experience.

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all
The staff was friendly the wifi worked great the room was clean. I would stay here again.
Stayed 2 nights in Aug 2023
Response from Guest Relations Management on 29 Aug 2023
Dear Javier, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay, especially the friendly service of the staff, the cleanliness, and the wifi.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience and we would be very happy to see you again!We look forward to your next visit!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Guest Relations Management on 27 Aug 2023
Dear Micheal, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

6/10 Okay

Judy

Travelled with family
Liked: Cleanliness, staff & service
Breakfast was almost nonexistent. Yes they had waffles, not everyone eats them. No protein either.
Stayed 3 nights in Aug 2023
Response from Guest Relations Management on 22 Aug 2023
Dear Judy, We value the time you took to share your impressions of your stay at our hotel.Thank you for your feedback on the breakfast. We apologize that it was not satisfactory and we will pass on your suggestion to our kitchen team.Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize and address our areas for improvement.Thank you for sharing this review.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from Guest Relations Management on 17 Aug 2023
Dear Martin, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

6/10 Okay

Tina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds comfortable and didn’t like it that there’s no refrigerator in the room.
Stayed 1 night in Aug 2023
Response from Guest Relations Management on 10 Aug 2023
Dear Tina, Thank you so much for sharing your review.We are pleased to hear that you enjoyed some aspects of your stay, especially the bed. But we do apologize that a refrigerator was not available in your room. We will discuss this issue with our housekeeping and maintenance staff.Thank you for your feedback. It will help us to recognize our strengths and improve upon our weaknesses. We appreciate the time you've taken to review our hotel.

2/10 Terrible

Kara

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest Relations Management on 5 Aug 2023
Dear Kara, We appreciate you taking the time to provide your thoughts.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your opinions as we constantly look for ways to enhance the guest experience at our hotel.I sincerely hope you will come back so we can give you a much better experience.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hot tub in the room and the accessibility of the location!
Stayed 1 night in Jul 2023
Response from Guest Relations Management on 3 Aug 2023
Dear Derek, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay, especially the location and the hot tub.We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!

6/10 Okay

Selvin, Los angeles

Stayed 3 nights in Jul 2023
Response from Guest Relations Management on 3 Aug 2023
Dear Selvin, We appreciate you taking the time to provide your thoughts.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your opinions as we constantly look for ways to enhance the guest experience at our hotel.I sincerely hope you will come back so we can give you a much better experience.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and looked as if everything was just remodeled stayed at other super 8 that were horrendous but this one was great!!!!
Stayed 1 night in Jul 2023
Response from Guest Relations Management on 31 Jul 2023
Dear Julian, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay. We are glad that you had an enjoyable stay and that you found the hotel clean and comfy!We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a cheaper motel, the stay was wonderful. The room was a bit cramped for two people because the furniture took up most of the space. Other than that, everything was great!
Stayed 2 nights in Jul 2023
Response from Guest Relations Management on 29 Jul 2023
Dear Melinda, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. We are glad that you had a great stay!Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

10/10 Excellent

Iftekhar Alam, Metairie

Stayed 1 night in Jul 2023
Response from Guest Relations Management on 12 Aug 2023
Dear Iftekhar, It is lovely to hear from you, and we appreciate you taking the time to tell us about your wonderful experience staying at our hotel.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

4/10 Poor

Donald

Travelled with family
Disliked: Cleanliness
The room was not clean.
Stayed 4 nights in Jul 2023
Response from Guest Relations Management on 21 Jul 2023
Dear Donald, Thank you for taking the time to provide some feedback.We're sorry to learn that you weren't entirely pleased during the time you were staying with us. We would like to apologize for the inconvenience caused. We hope the staff was able to support and assist you with the issues you have encountered to make your stay a bit more pleasant. Thank you for informing us about the cleanliness issue.Your feedback is essential to us as we strive for ways to enhance the guest experience at our hotel.We sincerely hope you would return and allow us to provide you with a far superior experience.

10/10 Excellent

Tina

Stayed 4 nights in Jul 2023
Response from Guest Relations Management on 10 Aug 2023
Dear Tina, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

6/10 Okay

Claire

Liked: Staff & service
Disliked: Cleanliness
Left over chips on floor in my room. Bed was comfy though
Stayed 1 night in Jul 2023
Response from Guest Relations Management on 21 Jul 2023
Dear Claire, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed some aspects of your stay, especially. But we do apologize for all the inconvenience you encountered with the chips on the floor. Do know that your voice is of tremendous importance to us and we are confronting this issue that you mentioned to ensure that no guest has this experience in the future.We will address this issue with our housekeeping staff.Your feedback will help us to recognize our strengths and improve upon our weaknesses, as we continuously seek ways to improve the guest experience in our hotel.We do hope you'll return and let us show you a far better experience.

8/10 Good

Duane

Travelled with family
Liked: Property conditions & facilities, room comfort
Hotel is nice Area is actually quiet considering it’s on I25 Not alot of traffic But No elevator for upper floor Hard to get things there on cart w stairs Some not so nice people hanging around a lot Room was fine but first one did not have a fridge (it was gone) Needed one for medical reasons Staff was ok but overwhelmed some
Stayed 2 nights in Jul 2023
Response from Guest Relations Management on 17 Jul 2023
Dear Duane, Thank you for your feedback. We are glad that you found the place to be quiet and comfortable. We are also glad that you appreciated the friendly service of our staff. We regret to hear that the absence of an elevator was an inconvenience. Do know that if you need help with your luggage, our staff is always ready to help. We are sorry to hear that the presence of some individuals made you feel uncomfortable. We value your feedback and will use it as an opportunity to improve our service and prevent similar incidents from occurring in the future. We hope that you will give us another chance to provide you with the excellent service that you deserve on your next visit. Once again, we sincerely apologize for the inconvenience you experienced, and thank you for bringing this to our attention.

8/10 Good

Joshua

Stayed 4 nights in Jul 2023
Response from Guest Relations Management on 17 Jul 2023
Dear Joshua, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Guest Relations Management on 14 Jul 2023
Dear Syed, We appreciate you taking the time to provide your thoughts.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your opinions as we constantly look for ways to enhance the guest experience at our hotel.I sincerely hope you will come back so we can give you a much better experience.

2/10 Terrible

Tristan

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 4 nights in Jul 2023
Response from Guest Relations Management on 9 Jul 2023
Dear Tristan, Thank you for taking the time to provide some feedback.We're sorry to learn that you weren't entirely pleased during the time you were staying with us. We would like to apologize for any inconvenience caused. We hope the staff was able to support and assist you with any issues you may have encountered to make your stay a bit more pleasant. Your feedback is essential to us as we strive for ways to enhance the guest experience at our hotel.We sincerely hope you would return and allow us to provide you with a far superior experience.

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty, old urine in the toilet made bathroom rank. Broken down furniture. Not even a quarter of a roll of toilet paper. Trucker stop area. Not a lot of stuff right in the area.
Stayed 1 night in Jun 2023
Response from Guest Relation Management on 4 Jul 2023
Hi Michelle,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We take your feedback very seriously, and we will immediately address these issues with our housekeeping and maintenance teams to ensure that such incidents do not occur in the future. We understand the importance of a clean and well-maintained room, and we are committed to rectifying these shortcomings to provide a more pleasant experience for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and helpful. Got what it paid for. Would stay again if needed to.
Stayed 1 night in Jun 2023
Response from Guest Relations Management on 30 Jun 2023
Dear Maria, It's good to hear from you and we greatly appreciate that you've taken the time to share your stay at our hotel!We are pleased to hear that you appreciated the friendly service provided by our staff. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition.Thank you for sharing this review and we look forward to seeing you again!

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Guest Relation Management on 31 May 2023
Hi Debra,We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience during your stay at our hotel. Your perfect rating is a true testament to the hard work and dedication of our team members who strive to ensure a memorable and enjoyable stay for all our guests. We hope to have the pleasure of welcoming you back to our hotel in the future for another outstanding stay.

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Guest Relation Management on 29 May 2023
Hi Charles,Thank you for taking the time to rate our hotel. We regret that you weren't thoroughly impressed with our accommodations and services during your recent stay. We thank you for choosing our hotel and hope you give us a chance to serve you again and experience the improvements we have made to our service.

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Manager on 23 May 2023
Hello Kristy,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Manager on 16 May 2023
Hello Christina,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

4/10 Poor

mary

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Manager on 26 Apr 2023
Hello mary, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Robert

Stayed 1 night in Dec 2022
Response from Manager on 17 Dec 2023
Hello Robert,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. Please don't hesitate to reach out to us directly if there is anything else we can do for you in the future. We look forward to welcoming you back for another great stay!

8/10 Good

cindy

Stayed 1 night in Oct 2022
Response from Manager on 17 Dec 2023
Hello cindy,Thank you for choosing our hotel for your stay. We appreciate your positive rating and we hope you had a wonderful experience with us. Please don't hesitate to reach out to us if you have any further feedback or if there's anything we can do to improve. We value your opinion and look forward to welcoming you back in the future.

4/10 Poor

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy, due to being by truck stop. Injured due to rain posts and gutters sticking out. No refrighter or microwave in rooms. Staff was pleasent and nice.
Stayed 3 nights in Oct 2022

6/10 Okay

Trevor

Stayed 1 night in Sep 2022
Response from sal on 26 Sept 2022
Thank you your feed back. we will take care of this .

2/10 Terrible

WEN-HAO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2022
Response from sal on 4 Sept 2022
We are very sorry you were unhappy with your stay. WE work hard to fix the issue you experienced thank you very much for your time you letting us know.