Title: Ramada Monument Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ramada Monument Travelers can start their day with a continental breakfast before enjoying the outdoor pool or getting a workout in the state-of-the-art gym ## Photo gallery for Ramada Monument ![Exterior - Ramada Monument (Monument)](https://images.trvl-media.com/lodging/3000000/2260000/2256600/2256515/f4e9ffde.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - Ramada Monument (Monument)](https://images.trvl-media.com/lodging/3000000/2260000/2256600/2256515/cedf92b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Ramada Monument (Monument)](https://images.trvl-media.com/lodging/3000000/2260000/2256600/2256515/f28b3899.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Ramada Monument (Monument)](https://images.trvl-media.com/lodging/3000000/2260000/2256600/2256515/b688c25a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Ramada Monument (Monument)](https://images.trvl-media.com/lodging/3000000/2260000/2256600/2256515/9ae0ad0d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ramada Monument sits near the US Air Force Academy, offering travelers a convenient base with practical amenities. Guests connect to WiFi in public areas, enjoy continental breakfast, and access dry cleaning services. The outdoor pool provides a relaxing spot after a busy day. ## Reviews 5.4 ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Restaurant - Gym ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=2256515&PinnedHotelID=2256515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=2256515&PinnedHotelID=2256515&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=2256515&PinnedHotelID=2256515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=2256515&PinnedHotelID=2256515&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2256515&PinnedHotelID=2256515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2256515&PinnedHotelID=2256515&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2256515&PinnedHotelID=2256515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2256515&PinnedHotelID=2256515&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ## You may also like Ad ![BBQ/picnic Area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6010000/6009000/6008959/341819a1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Colorado Springs First & Main by IHG Colorado Springs - 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Pool - Breakfast included - Pet-friendly - Parking included 9.6 Exceptional 480 reviews £65 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Colorado-Springs-Hotels-Hampton-Inn-Colorado-Springs-I-25-Central.h49035885.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=602991&destination=Colorado Springs (and vicinity)&destType=MARKET&latLong=38.8324,-104.82167&searchId=f0cc243f-bc2f-4cd1-9146-e20dca4c8901&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/7000000/6630000/6621700/6621693/f2cb7434.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Colorado Springs Central by IHG Westside - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 986 reviews £93 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Colorado-Springs-Hotels-Holiday-Inn-Express-Hotel-Suites-Colorado-Springs-Central.h6621693.Hotel-Information?chkin=2026-2-18&chkout=2026-2-19&rm1=a2®ionId=602991&destination=Colorado Springs (and vicinity)&destType=MARKET&latLong=38.8324,-104.82167&searchId=f0cc243f-bc2f-4cd1-9146-e20dca4c8901&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FColorado-Springs-Hotels-Ramada-Monument.h2256515.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FColorado-Springs-Hotels-Ramada-Monument.h2256515.Hotel-Information) ## About the area Woodmoor, a neighbourhood in Monument, is home to Ramada Monument. Chapel Hills Mall and Forest Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Santa Fe Open Space and Palmer Lake Regional Recreation Area. Glen Park and Brunswick Zone XL are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking in the area. [Visit our Monument travel guide](https://www.expedia.co.uk/Monument.dx6050878) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.09679%2C-104.86257&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RXuCOKbgDLTSAHCpd8adVFfcmo0=) 1865 Woodmoor Dr, Monument, CO, 80132 ### What's nearby - ![Pretty #epic #golden #colorado #sunset I caught on the way to Colorado Springs tonight](https://images.trvl-media.com/place/6349190/6892ac0e-a826-4869-b19b-4a35692738c2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Greenland Open Space 2 min drive \- 2.7 miles - ![US Air Force Academy showing modern architecture](https://images.trvl-media.com/place/6071575/c93621aa-007f-44df-896d-2a129ffd96e9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) US Air Force Academy 3 min drive \- 4.8 miles - ![Discovered this stunning beauty in the old suburb town of Palmer Lake, CO](https://images.trvl-media.com/place/6094906/b3564576-f938-481d-8322-e7735025c394.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palmer Lake Regional Recreation Area 4 min drive \- 3.0 miles - ![Western Museum of Mining and Industry which includes heritage elements and interior views as well as a small group of people](https://images.trvl-media.com/place/6071589/aef2252f-e1be-44be-92b4-cdf5a924536e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Western Museum of Mining and Industry 4 min drive \- 6.4 miles - Pinecrest Event Center 5 min drive \- 3.0 miles ### Getting around - Colorado Springs Municipal Airport (COS) 35 min drive ### Restaurants - McDonald's 13 min walk - KFC 4 min drive - Whataburger 15 min walk - 7-Eleven 11 min walk - Rosie's Diner 14 min walk ## About this property ### Ramada Monument Hotel near US Air Force Academy You can look forward to free continental breakfast, dry cleaning/laundry services and a bar at Ramada Monument. In addition to a gym and a business centre, guests can connect to WiFi in public areas (surcharge). Other perks at this hotel include: - An outdoor pool - Free self-parking - A ballroom and a banquet hall Room features All 115 rooms boast comforts, such as premium bedding. ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/70000000/69950000/69949100/69949082/7c262209.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MainStay Suites Colorado Springs East - Medical Center Area Ridgeview - Pool - Hot tub - Breakfast included - Pet-friendly 8.4 Very good 102 reviews £74 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=69949082&PinnedHotelID=69949082&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/3000000/2610000/2601700/2601608/0d19f2a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites Colorado Springs N./Air Force Academy Gleneagle - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.6 Excellent 1,001 reviews £69 includes taxes & fees 12 Feb - 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Pool - Hot tub - Breakfast included - Parking included 9.0 Wonderful 925 reviews £64 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=21951432&PinnedHotelID=21951432&HadPinnedHotel=true®ionId=-1&adults=2) ![Fireplace](https://images.trvl-media.com/lodging/1000000/900000/894300/894254/30013f39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staybridge Suites Colorado Springs North by IHG Northwest Colorado Springs - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 485 reviews £65 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=894254&PinnedHotelID=894254&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/10000/6100/6016/3268873c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spark by Hilton Colorado Springs I 25 Central Briargate - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 1,066 reviews £39 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=6016&PinnedHotelID=6016&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/89000000/88350000/88347000/88346935/657d2440.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites By Hilton Colorado Springs I-25 Central Central Colorado Springs - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 164 reviews £85 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=88346935&PinnedHotelID=88346935&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=2256515&PinnedHotelID=2256515&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2256515,69949082,2601608,36797976,122730603) ## Property amenities ### Internet - Available in some public areas: WiFi (surcharge); wired internet (surcharge) ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast - A bar/lounge ### Restaurants on site - Curry Kitchen ### Things to do - Gym - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities ### Guest services - Dry cleaning/laundry service ### Business services - Business centre - Conference centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking ### More - 5 buildings - Ballroom - Banquet hall - Built in 1972 ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Towels provided ## Policies ### Check-in Check-in time starts at 3 PM Early check-in subject to availability Early check-in fee: USD 20.00 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: USD 20 ### Special check-in instructions Information provided by the property may be translated using automated translation tools ### Pets Pets are allowed for an extra charge of USD 25 per pet, per night Service animals are welcome, and are exempt from fees 1 total (up to 11 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100.00 per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 25 per pet, per night - Service animals are exempt from fees - Early check-in fee: USD 20.00 (subject to availability) - Late check-out fee: USD 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Sundance Mountain Ramada Monument Hotel Sundance Mountain Lodge Hotel Sundance Mountain Lodge Hotel Monument Sundance Mountain Lodge Monument Sundance Mountain Hotel Monument Ramada Monument Hotel Ramada Monument Ramada Monument Monument Ramada Monument Hotel Monument ## Frequently asked questions ### Does Ramada Monument have a pool? ### Is Ramada Monument pet-friendly? ### How much is parking at Ramada Monument? ### What time is check-in at Ramada Monument? ### What time is check-out at Ramada Monument? ### Where is Ramada Monument located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ramada Monument Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.6 Cleanliness ### 7.4 Location ### 6.0 Staff & service ### 5.0 Property conditions & facilities 10 - Excellent 108 8 - Good 176 6 - Okay 172 4 - Poor 182 2 - Terrible 281 ## Reviews ### 4/10 Poor #### Verified traveller 16 Aug 2018 Liked: Staff & service Disliked: Property conditions & facilities, room comfort We did like the pond that was close enough so the kids could throw bread of the balcony and feed them. We did not like the fact that the side parking lot was not lighted, light poles were there but were not functioning, the path to the room was lighted. We did not like that the sliding door in the room had no weather strip between the stationary side and the functioning side, the panes were large enough to be flexible enough so i could get my hand between them and there was no lock on the door itself, there was a piece of wood laid in the track for securing the door. This was on the ground floor, we moved to the second floor and found the same issues. Rotting/decayed wood on the exterior, room smelled of burnt coffee... the room/bathroom were clean. Won't stay there again even for the price. ##### Verified traveller Stayed 3 nights in Aug 2018 ### 2/10 Terrible #### Jennifer T. 15 Aug 2018 #### Not bad at first sight, but service was horrible. Front desk staff were rarely available when needed False advertising. Pictures were VERY deceiving. Pool not open at all during our stay, mid July!! Our bathroom at one point during our stay smelled like raw sewage. Housekeeping was only offered every other day and we had to call to even get that scheduled, and when they did come it looked like they just made our bed, not changed the sheets. I dunno, maybe overthinking, but we will definitely pay more next time to stay elsewhere. ##### Jennifer T. Stayed 6 nights in Jul 2018 ### 4/10 Poor #### Susanne 9 Aug 2018 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### En rigtig dårlig oplevelse Dagen før vi ankom var Ramadaskiltet pillet ned. Hotellet er solgt og skal bruges til rehabilitering for alkoholikere. Værelset var rent, men meget nedslidt. Vi skulle være der i to dage, og da vi havde forudbetalt, tog vi værelset til trods for vores lokale venners advarsel. Vi var nok nogle af de sidste gæster på dette enorme motel, som var lidt spøgelsesagtigt. Vi fik heller ikke gjort rent eller fyldt kaffe op til dag to, da vi kom tilbage om aftenen kl. 21, var låsen skiftet ud i vores værelse, og der var en besked om at hente et nyt nøglekort på et værelse hos en ansat i en fjern ende af motellet, som vi havde svært ved at finde gennem mørke gange. Der var ingen i receptionen. Mens værelset var rent, var omgivelserne fyldt med skrald, og en enkelt sprøjte. Man kunne godt se, det har været et pænt motel med god beliggenhed, men det er det ikke mere. Jeg er skuffet over, at hotels.com ikke gav os besked om, at hotellet var ved at lukke, så vi kunne have ombooket uden ekstra udgift.. Den sidste nat var der kun en bil mere på parkeringspladsen, og næste dag, da vi skulle tjekke ud, stod der "vi har lukket" på døren til receptionen.Jeg fik dog afleveret nøglerne. men igen, jeg er skuffet over, at hotels.com ville lægge navn til dette motel. ##### Susanne Stayed 2 nights in Aug 2018 ### 8/10 Good #### Lisa, Illinois 9 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was very nice. Helped me locate a car rental without me even asking! ##### Lisa Stayed 4 nights in Jul 2018 ### 2/10 Terrible #### Donna 6 Aug 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not good very dirty !!! It was very slow at check-in and the rooms were very dirty cobwebs up in the corners dust all over the headboards mouse poop on the deck just overall gross ##### Donna Stayed 2 nights in Aug 2018 ### 2/10 Terrible #### Verified traveller 6 Aug 2018 Liked: Staff & service Disliked: Cleanliness, room comfort Had a deposit that wasn't mention obviously until after I paid for the room ##### Verified traveller Stayed 2 nights in Jul 2018 ### 10/10 Excellent #### Graciela 4 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyable view I really enjoyed the view definitely I recommend this place. ##### Graciela Stayed 1 night in Jul 2018 ### 2/10 Terrible #### Verified traveller 4 Aug 2018 Disliked: Staff & service The receptionist was a nightmare. ##### Verified traveller Stayed 1 night in Jul 2018 ### 2/10 Terrible #### T, NYC 4 Aug 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort No smoke detector in room old dirty rooms no light on exterior stairway staff had me listed as a no show after I had checked in another guest was checked it my room and my door was opened just horrible ##### T Stayed 2 nights in Jul 2018 ### 2/10 Terrible #### Peggy H. 4 Aug 2018 #### Sadly maintained and updated At one time I am sure that this was a nice place, but it was apparent that the facilities had not been properly maintained. Leaky bathtub facet, loose sink facet, holes in walls, carpet that was old and needed to be stretched and very understaffed for check in. The lady that was on was extremely patient and nice, but the check in procedures were very archaic compared to other places. ##### Peggy H. Stayed 1 night in Jul 2018 ### 8/10 Good #### Thomas 2 Aug 2018 Liked: Cleanliness, property conditions & facilities, room comfort Clean and comfortable. Nice views of pond and mountains. Trim around door was loose. that made safety lock on door difficult to use. ##### Thomas Stayed 1 night in Jul 2018 ### 2/10 Terrible #### Emilee, Colorado 1 Aug 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Filthy, unkind staff, worst experience ever at a Ramada! ##### Emilee Stayed 1 night in Jul 2018 ### 2/10 Terrible #### natalie 31 Jul 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort The hotel needs to be updated and cleaned inside and out. Not worth the price at all! ##### natalie Stayed 1 night in Jul 2018 ### 2/10 Terrible #### Verified traveller 30 Jul 2018 Disliked: Cleanliness, property conditions & facilities, room comfort Very run down in need of repair ran out of hot water mid shower bathroom was filthy patio door was broken ##### Verified traveller Stayed 1 night in Jul 2018 ### 4/10 Poor #### Mike, Omaha ne 30 Jul 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Toilet was dirty when we checked in. Ironing board was broken. I am an electrician and found three electrical violations in just our room alone. ##### Mike Stayed 2 nights in Jul 2018 ### 2/10 Terrible #### Patricia 29 Jul 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ramada ruined our neighborhood inn I live in this area and booked this hotel for one night for a family member to stay while visiting in town. Unfortunately this hotel has deteriorated from the nice neighborhood hotel it was when it was the Sundance Hotel and I believe privately owned. The room was NOT as displayed online, sparse accommodations at best, several items were broken, handles etc showing neglect of keeping up with the property. The front desk took a mandatory $100 deposit for pet - although my guest had no pet with them and explained that. Their dog stayed at our house in the neighborhood. It is truly sad to see a neighborhood hotel get bought by large chain and then run down. I will not ever recommend this hotel to anyone again. My daughter is still waiting to get her deposit back. ##### Patricia Stayed 1 night in Jul 2018 ### 4/10 Poor #### Larry 28 Jul 2018 Disliked: Staff & service, property conditions & facilities, room comfort Did not meet the standards of Wyndham's normal hotel. The lighting inside the room was very dark.The entry into the room was a little alcove which had the light burnt out, if any one came to the door you could not say who it was.We ask the manager to fix the light issue and no one ever looked at it.Cleanliness was marginal, the trash cans in the room did not even have liners.The king size bed seemed broken. ##### Larry Stayed 2 nights in Jul 2018 ### 8/10 Good #### Verified traveller 27 Jul 2018 Liked: Cleanliness, property conditions & facilities, room comfort Customer service could have been a lot better. ##### Verified traveller Stayed 1 night in Jul 2018 ### 2/10 Terrible #### Lila 26 Jul 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Did not clean room! Only one lamp for light. Power strip plugged in to two plug in that they had to run all the items in the room. Ran out of towels. ##### Lila Stayed 4 nights in Jul 2018 ### 6/10 Okay #### P, Monument, Colorado 26 Jul 2018 Liked: Cleanliness, room comfort Disliked: Staff & service Surprised that for such a large hotel, a continental breakfast was not offered. Ramada required a $100 deposit for room damages or smoking in the room and the money still has not been returned back to my Visa card. The sliding door was broken, secured by a wooden pole placed in the track and yet no staff did a walk thru before renting the room, or did a room check with us when we checked out. So the $100 charge is a ruse. The restaurant on the premises was pricey and the food was substandard. We thought it was closed because it was virtually empty as was the hotel . Really, it felt like the Stanley Hotel, eerily devoid of staff, visitors and activity. Now we know why. I would really appreciate having the $100 damage deposit returned to my card. ##### P Stayed 1 night in Jul 2018 ### 4/10 Poor #### Imani, Colorado Springs 25 Jul 2018 Disliked: Cleanliness I checked in and the staff is eating a whole meal at the front desk. I get to my room and there is a stain on the pillow. I call the front desk for a new pillow. No one came with a new pillow for 2hrs so I go to the front desk to pick it up myself. My room had spiders and ants. The room was very dusty. My fridge and microwave were not plugged in and there weren't enough outlets to have them plugged in at the same time. Due to the fridge not being plugged in there was water in the fridge. I also didn't have a phone in my room so I had to call the front desk from my cell phone. I was not pleased at all with the hotel or the staff. ##### Imani Stayed 4 nights in Jul 2018 ### 4/10 Poor #### Erica, Kansas 25 Jul 2018 Disliked: Cleanliness, staff & service Upon arriving there was hair all over in the bed, cleaning supplies left in the room. Our room was not cleaned once while we were there. Asking for extra towels the front desk lady was just rude. And didn’t bring us towels cause she brought us some the day before. ##### Erica Stayed 4 nights in Jul 2018 ### 4/10 Poor #### Verified traveller 25 Jul 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Hotel is at a convenient location from highway. But room was hard to find. ##### Verified traveller Stayed 1 night in Jul 2018 ### 2/10 Terrible #### Verified traveller 23 Jul 2018 Liked: Property conditions & facilities Disliked: Staff & service Rooms where overbooked and the first night we were turned away and ended up paying for a night that we did not stay there due to their oversight ##### Verified traveller Stayed 5 nights in Jul 2018 ### 2/10 Terrible #### Rob, WI 23 Jul 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Slow check in, dirty room, paint peeling off the wall, outlet plates broken, Just an overall horrible experience. Very disappointed for a Ramada. ##### Rob Stayed 1 night in Jul 2018 ---