The staff were friendly and helpful. The room had a lovely view over the main square by the cathedral and with the windows closed, was reasonably quiet at night. It was a bit disappointing that there were no tea or coffee making facilities in the room. Also, the supply of shower gel and toilet roll was minimal and ran out the first night, although was replenished the second day. The bath towels were far too small and no hand towels provided. However, the room was a reasonable size, clean and comfortable and the hotel very conveniently located.