Title: Star Anglia Hotel City Center by OYO Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Star Anglia Hotel City Center by OYO Star Anglia Hotel offers a peaceful retreat where travelers can relax with coffee in the café or treat themselves to salon services after a day of exploring ## Photo gallery for Star Anglia Hotel City Center by OYO ![Outdoor dining - Star Anglia Hotel City Center by OYO (Colchester)](https://images.trvl-media.com/lodging/19000000/18790000/18780800/18780736/9b02aff4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, iron/ironing board, free WiFi - Star Anglia Hotel City Center by OYO (Colchester)](https://images.trvl-media.com/lodging/19000000/18790000/18780800/18780736/0663f1c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Star Anglia Hotel City Center by OYO (Colchester)](https://images.trvl-media.com/lodging/19000000/18790000/18780800/18780736/43c95188.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free WiFi - Star Anglia Hotel City Center by OYO (Colchester)](https://images.trvl-media.com/lodging/19000000/18790000/18780800/18780736/bd13d8c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free WiFi - Star Anglia Hotel City Center by OYO (Colchester)](https://images.trvl-media.com/lodging/19000000/18790000/18780800/18780736/c4b2e3c0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find comfort and convenience at Star Anglia Hotel. Enjoy English breakfast, a rooftop terrace, and a café. Practical amenities include free self-parking, dry cleaning, and an on-site ATM. ## Reviews 7.6 Good ## Popular amenities - Parking included - Free Wi-Fi - Business services - Bar - Laundry room - Room service £67 includes taxes & fees 2 Feb - 3 Feb ## Room options ### Check availability for these dates Tonight [Feb 1 - Feb 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=18780736&PinnedHotelID=18780736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=18780736&PinnedHotelID=18780736&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 2 - Feb 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=18780736&PinnedHotelID=18780736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=18780736&PinnedHotelID=18780736&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=18780736&PinnedHotelID=18780736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=18780736&PinnedHotelID=18780736&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=18780736&PinnedHotelID=18780736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=18780736&PinnedHotelID=18780736&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Double Room ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/19000000/18790000/18780800/18780736/94e17aaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Digital channels In-room safe Desk - 110 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double Room ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/19000000/18790000/18780800/18780736/6ae53d65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Digital channels In-room safe Desk - 110 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/19000000/18790000/18780800/18780736/287be570.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Digital channels In-room safe Desk - 110 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard family room for 4(2A+2C) ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/19000000/18790000/18780800/18780736/ec053d16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard family room for 4(2A+2C) ### Highlights Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Digital channels In-room safe Desk - 110 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Standard Double Room ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/19000000/18790000/18780800/18780736/08894a3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Digital channels In-room safe Desk - 110 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FColchester-Hotels-OYO-Star-Anglia-Hotel.h18780736.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FColchester-Hotels-OYO-Star-Anglia-Hotel.h18780736.Hotel-Information) ## About the area Colchester is home to Star Anglia Hotel City Center by OYO. Headgate Theatre and Colchester Arts Centre are cultural highlights, and some of the area's activities can be experienced at Tenpin Bowling Colchester and Birch Grove Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Colchester Community Stadium or Brightlingsea Open Air Swimming Pool. [Visit our Colchester travel guide](https://www.expedia.co.uk/Colchester.dx4609) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.89632%2C0.89599&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x1-ZkS_HgKDtqJ3v2DlCJdk8R6A=) 75 N Station Rd., Colchester, England, CO1 1SB ### What's nearby - ![Colchester Castle Park showing a park and heritage architecture](https://images.trvl-media.com/place/6081369/7503fe40-29b4-4424-9853-20ceb802d43a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Colchester Castle Park 8 min walk \- 0.4 miles - ![Colchester showing heritage architecture](https://images.trvl-media.com/place/553248634340810372/d960ada5-5cce-441d-9b18-b6ff7367e95b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Colchester Town Hall 11 min walk \- 0.6 miles - ![Colchester showing theatre scenes and a city](https://images.trvl-media.com/place/553248621532509185/933b690b-8720-435c-9081-0b9b62ee7c0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mercury Theatre 12 min walk \- 0.7 miles - ![Colchester showing heritage architecture, a cemetery and a castle](https://images.trvl-media.com/place/553248621532491022/6a476fcc-baf3-49d0-a57d-370f43f2dddb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Colchester Arts Centre 12 min walk \- 0.7 miles - Colchester Castle Museum 11 min walk \- 0.6 miles ### Getting around - Colchester Station 8 min walk - London (SEN-Southend) 43 min drive ### Restaurants - McDonald's 13 min walk - The Bricklayers 9 min walk - Subway 12 min walk - The Victoria Inn 2 min walk - Starbucks 11 min walk ## About this property ### Star Anglia Hotel City Center by OYO Upscale hotel Take advantage of a terrace, a coffee shop/cafe and a hair salon at Star Anglia Hotel City Center by OYO. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self-parking - A round-trip airport shuttle (surcharge), luggage storage and a front desk safe - ATM/banking services, a banquet hall and free newspapers Room features All guestrooms at Star Anglia Hotel City Center by OYO include comforts such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - 32-inch flat-screen TVs with digital channels - Wardrobes/cupboards, electric kettles and daily housekeeping ## Similar properties ![Superior Double Room, 1 King Bed, Kitchenette | Desk, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/113000000/112360000/112359000/112358962/d43926d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ryegate House Colchester Dutch Quarter - Kitchen - Washing machine - Free Wi-Fi - Microwave 9.0 Wonderful 12 reviews £73 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=112358962&PinnedHotelID=112358962&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room (Four Poster) | Individually furnished, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/910000/901000/900905/0fbde0af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brook Red Lion Hotel Colchester - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Meeting room ### Outdoors - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift (419 centimetre wide door) ### More - Banquet hall - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Desk - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:30 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: GBP 100 per person (one-way) - Airport shuttle fee per child: GBP 100 (one-way), (from 6 to 17 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Star Anglia Hotel Colchester Star Anglia Colchester Star Anglia Star Anglia Hotel Hotel Star Anglia Hotel Colchester Star Anglia Hotel Hotel Colchester ## Frequently asked questions ### Is Star Anglia Hotel City Center by OYO pet-friendly? ### How much does it cost to stay at Star Anglia Hotel City Center by OYO? ### How much is parking at Star Anglia Hotel City Center by OYO? ### What time is check-in at Star Anglia Hotel City Center by OYO? ### What time is check-out at Star Anglia Hotel City Center by OYO? ### Does Star Anglia Hotel City Center by OYO provide a shuttle to the airport? ### Where is Star Anglia Hotel City Center by OYO located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Star Anglia Hotel City Center by OYO Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.6 Location ### 7.8 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 28 8 - Good 33 6 - Okay 7 4 - Poor 6 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Neil 13 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The gentleman who checked me in was really pleasant and helpful. I was only staying one night but the room was clean and had everything necessary. Decent shower. ##### Neil Stayed 1 night in Dec 2025 ### 8/10 Good #### Joanne 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location for exploring the town on foot. Parking was a bit tight but the staff were really helpful. ##### Joanne Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Verified traveller 17 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Had a lovely two night stay. Location was great and handy to city centre and restaurants. Staff were great, very helpful & friendly. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 8/10 Good #### Richard 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Working away so good for local amenities. Clean and tidy. Staff very welcoming and helpful. ##### Richard Stayed 1 night in May 2025 ### 10/10 Excellent #### David 16 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good Good stay, comfy room ##### David Stayed 1 night in Mar 2025 ### 4/10 Poor #### Alma 18 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Adequate but a very slippery slope to terrible Proximity to town is great; an easy 10 min walk up the hill going past plenty of grocery shops and take away places. However, the hotel is at the bum end of town, next to a Kwik Fit and tends to attract questionable characters, day and night, who sit on the steps outside rolling up and hanging out. The reception was unmanned but the welcome, when finally checked in, was warm and friendly. The room was at the back so no road noise. Comfy double bed but it was two singles bolted together so the duvet barely met the sides. Sheets may have been clean but there was a burn hole. The room has seen better days; general wear and tear, a crack in the sink, previous water damage indicated by the slight mouldy smell and visible by the staining on the ceiling, main door, spongey floor and the bathroom door’s inability to shut. Other niggles include: only one bedside lamp which had no lightbulb, a flickering fire exit sign and no pump dispenser in the complimentary shower gel, All complaints about the room must be made within half an hour of check in and therein lies the bigger problem for the above is not obvious until bedtime.Add to this the smashed panel on the side entrance door of the hotel (the door also didn’t close securely) the fire exit being blocked by rolls of carpet offcuts and carpet runners running along the hallway all adds up to a place that is not worth the price to stay and it wasn’t cheaper than any other hotel. ##### Alma Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### michael 3 Aug 2025 Liked: Amenities We had a lovely stay very comfortable and lovely customer service ##### michael Stayed 1 night in Aug 2025 ### 10/10 Excellent #### gareth 8 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Really friendly staff and great location ##### gareth Stayed 1 night in Aug 2022 ### 10/10 Excellent #### A 27 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay We had a lovely stay at the Star Anglia, very welcoming. Great room and facilities. ##### A Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Lee 19 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay. On arrival the staff were very helpful and great you with a smile. The room wa very nice and very clean and comfortable. Would definitely use again. ##### Lee Stayed 1 night in Sep 2022 ### 2/10 Terrible #### michael 13 Oct 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It is not even open! ##### michael Stayed 2 nights in Oct 2023 ### 8/10 Good #### PATRICK 19 Jun 2023 Liked: Cleanliness, staff & service Rooms facing road very hot in afternoon. Luckily could open windows a bit and allow the cooler evening breeze in, so had to use ear plugs to deaden the noise from the street both car and humans ##### PATRICK Stayed 1 night in Jun 2023 ### 4/10 Poor #### Verified traveller 8 Jul 2023 Liked: Cleanliness, room comfort Disliked: Staff & service #### Stay okay - Service poor Stay was okay. Did not receive a receipt which is disappointing. Can’t do business expense claim without a receipt so called hotel. Still not seen a receipt. ##### Verified traveller Stayed 2 nights in Jun 2023 ### 2/10 Terrible #### Philip 23 Nov 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never again (for me) Easily the worst hotel I have stayed at in a very very long time. Room was freezing cold, had to, more or less beg for some form of heating (Fan heater supplied eventually), no food, no bar, no breakfast, no wake up call (staff don't arrive until 09.00 hours), room very grubby & on need of TLC ##### Philip Stayed 1 night in Nov 2022 ### 6/10 Okay #### Verified traveller 20 Apr 2023 Disliked: Cleanliness, property conditions & facilities #### Stains dirt and hair under bed covers A slightly broken toilet seat (offset) in maintained. A shower dial that was really hard to adjust. Which would have been fine but the evening was ruined by me finding stains under the bed sheet including small black peice and hair. For £95 I felt like I had been robbed. Really disgusting . I travel slot for work and put up with alot. But a dirty bed is unacceptable. This is the first time I leave a bad review. I have a photo for evidence but the app is not allowing me to upload ##### Verified traveller Stayed 1 night in Apr 2023 ### 4/10 Poor #### SHELLEY 4 Dec 2022 Disliked: Staff & service #### Never Again! On arrival and after we had checked in and given our room we were told there was going to be a party on our 1st night. We had no advance warning of this or any email to let us know. The music/noise was very loud and was still going on at past 1 o clock in the morning. We tried to call reception many times and it was closed. On telling them at the desk the next day they didnt seem to care. If we had been forewarned we would have made other arrangements or been prepared. The room was small and dated. The carpet hadn't been hoovered and there were sweet sticky bits all over it. For the price we paid we could have stayed elsewhere. ##### SHELLEY Stayed 2 nights in Dec 2022 ### 2/10 Terrible #### Mary 25 Jan 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I booked a hotel room for a US university student staying in Colchester. When she arrived at the property at 9 pm (one hour after the booking was accepted), she had to bang on the door and wait 10-15 minutes for someone to admit her. She was shown to a room and discovered as soon as the person left that the door would not close completely, so it would not lock. Obviously a dangerous situation. She tried calling the front desk and walking down there. No one was available to help her. She had to leave the hotel (not what she wanted to do) and go to another. The hotel did not respond to email requests for a refund and has denied the refund. DO NOT BOOK HERE IF YOU ARE CONCERNED ABOUT YOUR PERSONAL SAFETY OR MINIMUM LEVELS OF CUSTOMER SERVICE. ##### Mary ### 2/10 Terrible #### Lee 19 Jun 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dirty COVID UNFRIENDLY BAD CUSTOMER SERVICES Disgraceful. Booked pay at hotel only to get a notification from my banknyheyd tried to take a random amount of £85 out of my bank with no authority. Spoke to the guy on the desk and he was blasé and uninterested. Got to my room and it wasn’t cleaned. Bed still left from previous guest. Again complained and was told it wasn’t his fault. Given a twin room and one of the beds was messy. Tv don’t work properly. Absolutely disgraceful. I do not recommend this place in any way. Have they forgotten about COVID. I would say a massive yes. No customer care and dirty ![](https://a.travel-assets.com/ugc/hotel-reviews/A2F0E90812C1CFDD9241531A7A49E82AC76F61481655644691488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lee Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Nicky 16 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely stay friendly efficient service ##### Nicky Stayed 1 night in May 2022 ### 6/10 Okay #### Ali 6 Dec 2021 . ##### Ali Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Peter 9 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would definatly use again the Hotel looks like it has been built or refurbed very recently and the Beds are really comfortable ( Firm Mattress and pillows). The rooms are tastefully equipped and all worked as it should. The hotel is right on the edge of the town so plenty of places within a short walk to eat and drink. The car park is a decent enough size and is well lit at the rear of the hotel. ##### Peter Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Lindsay 2 Jul 2021 Disliked: Property conditions & facilities, room comfort #### Not really open Hotel not manned, no hot water, shutters down and allowed to use the tradesman entrance to get out to get food. Only guest in the hotel. ##### Lindsay Stayed 1 night in Jun 2021 ### 4/10 Poor #### Verified traveller 7 Jun 2021 Disliked: Cleanliness, property conditions & facilities Disappointed with our stay, for the price the room was pretty dirty and had several issues. Upon entering reception I had to present my ID which a photo was taken on an iPhone? Not sure why. I asked to book two breakfasts for the next morning at 7am, this was a deciding factor when I first made the reservation as my partner was leaving for work at 7:30am and I had seen online that breakfast was from 7am-9am which was ideal. I was told that this was not possible due to covid, and that the staff don’t like to come in that early?! But it states 7am still online and even in the rooms? We had to go and buy breakfast cereal and milk from the shop, however there was no fridge to put the milk in. I tried to put it in the sink in cold water, but the sink tap would only run hot water. I called and asked if we could have two bowls and spoons in the room, the bottom bowl was dirty inside. There was no hand towel nor floor mat, and the floor became dangerously slippery. Two towels were left on the bed, one had marks all over it, and when I pulled back the duvet there appeared to be two dirty shoe prints on the bottom sheet (towards the bottom corner). The room was stuffy when we entered, and my partner tried to open the windows- which are covered in condensation (right window) dust and cobwebs. The left window right latch will not open and the safety cord was just left dangling - assumed that this is the reason one of the window latches is locked? Chair is also wobbly and dangerous. ##### Verified traveller Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Samantha 23 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would recommend this hotel to anyone Fantastic stay, nice hotel and very nice owners ##### Samantha Stayed 4 nights in Feb 2021 ### 10/10 Excellent #### Kelly 18 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What a find!! From the outside we were not sure what to expect from this hotel but very pleasantly surprised. Close to town centre so an easy walk in, on-site parking, free WiFi, really comfortable rooms: booked the double deluxe as really wanted a bath but upon arrival found we were upgraded free to a large family room. Breakfast was nice, continental options and cereal set out buffet style along with help yourself tea, coffee and juice. Full English or Indian breakfast cooked to order. All staff we interacted with were friendly and welcoming, couldn’t have asked for a better stay. Thank you ##### Kelly Stayed 1 night in Nov 2019 ## Expedia's Latest Trends ### Hotels > [Crafted at Powdermills](https://www.expedia.co.uk/Battle-Hotels-Powdermills-Country-House-Hotel.h195688.Hotel-Information) > > [Pinewood Camping Pods - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Pinewood-Apinall-Foundation.h40101599.Hotel-Information) > > [Sandman Signature Sheffield Quays Hotel](https://www.expedia.co.uk/Sheffield-Hotels-The-Quays-Hotel-Sheffield.h46197620.Hotel-Information) > > [White Hart, Exeter by Marston's Inns](https://www.expedia.co.uk/Exeter-Hotels-White-Hart.h11899395.Hotel-Information) > > [The Stables Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Stables-Whitby.h23322490.Hotel-Information) > > [Samsara Retreat and Yoga - Adults Only](https://www.expedia.co.uk/Maidstone-Hotels-Samsara-Retreat-And-Yoga.h41349775.Hotel-Information) > > [Cromer Country Club](https://www.expedia.co.uk/Cromer-Hotels-Cromer-Country-Club.h1927781.Hotel-Information) > > [The Skipton Hotel - Formerly Hotel Rendezvous](https://www.expedia.co.uk/Skipton-Hotels-Hotel-Rendezvous.h41466.Hotel-Information) > > [Bear Lodge - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Bear-Lodge-Aspinall-Foundation.h40101484.Hotel-Information) > > [Exeter Rougemont hotel by Sunday](https://www.expedia.co.uk/Exeter-Hotels-Exeter-Rougemont-Hotel-By-Sunday.h7784.Hotel-Information) > > [Crow Wood Hotel & Spa Resort](https://www.expedia.co.uk/Burnley-Hotels-Crowwood-Hotel-Spa-Resort.h38222710.Hotel-Information) > > [Skegness The Royal Hotel](https://www.expedia.co.uk/Skegness-Hotels-The-Royal-Hotel-Skegness.h23931999.Hotel-Information) > > [Soar Mill Cove Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Soar-Mill-Cove-Hotel.h2042032.Hotel-Information) > > [Seven Hotel](https://www.expedia.co.uk/Southend-On-Sea-Hotels-Seven-Hotel.h19282555.Hotel-Information) > > [Chewton Glen Hotel & Spa - an Iconic Luxury Hotel](https://www.expedia.co.uk/New-Milton-Hotels-Chewton-Glen-Hotel-Spa.h528432.Hotel-Information) > > [OYO Shanklin Beach Hotel](https://www.expedia.co.uk/Shanklin-Hotels-OYO-Shanklin-Beach-Hotel.h7539838.Hotel-Information) > > [DoubleTree by Hilton London Elstree](https://www.expedia.co.uk/Borehamwood-Hotels-DoubleTree-By-Hilton-London-Elstree.h18549.Hotel-Information) > > [Mermaid, Ipswich by Marston's Inns](https://www.expedia.co.uk/Ipswich-Hotels-Mermaid.h31883430.Hotel-Information) > > [Donnington Manor Hotel](https://www.expedia.co.uk/Sevenoaks-Hotels-Donnington-Manor-Hotel.h865829.Hotel-Information) > > [The Swan Hotel](https://www.expedia.co.uk/Wells-Hotels-The-Swan-Hotel.h26791.Hotel-Information) > > [The Aviator, formerly Smugglers Cove, Clacton On Sea by Marston's Inns](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Smugglers-Cove-By-Marstons-Inns.h35853904.Hotel-Information) > > [Yeoldon House](https://www.expedia.co.uk/Bideford-Hotels-Yeoldon-House.h2764122.Hotel-Information) > > [Brock Cottage private Hot Tub DOG/Cat FRIENDLY\* with on site fishing](https://www.expedia.co.uk/Pickering-Hotels-Spacious-Stone-Cottage-DOG-FRIENDLY.h36805890.Hotel-Information) > > [Hampton by Hilton Canterbury](https://www.expedia.co.uk/Canterbury-Hotels-Hampton-Inn-Canterbury.h66541221.Hotel-Information) > > [Wild Rose Caravan Park](https://www.expedia.co.uk/Appleby-In-Westmorland-Hotels-Wild-Rose-Caravan-Park.h24459296.Hotel-Information) > > [Lock Keeper, Worksop by Marston's Inns](https://www.expedia.co.uk/Worksop-Hotels-Lock-Keeper.h27479298.Hotel-Information) > > [voco Leicester by IHG](https://www.expedia.co.uk/Leicester-Hotels-Voco-Leicester.h76596043.Hotel-Information) > > [Canterbury Bell, Margate by Marston's Inns](https://www.expedia.co.uk/Broadstairs-Hotels-Canterbury-Bell.h33103125.Hotel-Information) > > [Wild Thyme & Honey](https://www.expedia.co.uk/Cirencester-Hotels-Wild-Thyme-Honey.h9241983.Hotel-Information) ---