3 bedrooms, iron/ironing board, Internet, bed sheets
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Reviews of The House Hotels - W.20TH - Three Bedroom Near West Side Market and Downtown Cle

The House Hotels - W.20TH - Three Bedroom Near West Side Market and Downtown Cle
Cleveland, OH

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

8.4/10

Cleanliness

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie M.

Great location but not best property
Walkable to West Street Market and restaurants etc. Good beds and pillows. would benefit from TLC to make it homey. Especially the garden for upcoming summer. Uncomfortable couch. Previously reported issues not actioned, eg, no fire detection, cooker won’t light without matches or lighter - could be provided. Blinds missing and broken in back bedroom. Adequate.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great vibe
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Stayed 2 nights in Dec 2023

8/10 Good

Kyle C.

Liked: Cleanliness
Cleveland
Conveniently located property.
Stayed 2 nights in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Tim R., Cleveland, OH

Liked: Cleanliness
Nice little house in cool Treemont area
House had everything you would need. Small fenced in back yard was perfect for our dog to go out and plenty of streets with cool new construction to go on a few walks. Nice living room/kitchen to hang out in yet you can go to quiet bedrooms to call it a night. Two downstairs bedrooms and Upstairs loft with two beds provides plenty of sleeping areas. Walking distance to West Side Market and W 25th restaurants and short drive to Treemont establishments. Would visit again!
Stayed 2 nights in Mar 2023

10/10 Excellent

William B.

Liked: Cleanliness
100 % adequate for what we needed
I feel that that the property could use some general maintenance and upgrading, but the price was right, location was great and it was very clean. Thank You
Stayed 2 nights in Feb 2023

6/10 Okay

Heidi L.

Holiday gathering with family
Location good close to airport and walking distance to first energy stadium
Stayed 3 nights in Dec 2022

10/10 Excellent

Cindy B.

Liked: Cleanliness
Really enjoyed our stay
Great location especially for a downtown conference. We grilled- we cooked and just relaxed after work - maybe not the fanciest place but didn’t expect that and we enjoyed our stay.
Stayed 5 nights in Aug 2022

2/10 Terrible

Adam F.

No communication
The actual property was fine. Online pictures were an accurate representation of what the property was. The issue was the total lack of communication with the property owner. I have stayed in many rentals and typically do not need to communicate much, but when I do communicate I expect a response. There were things that were broken and did not work when we checked in to the house. I wanted to make sure the owner knew this was the condition when we arrived, but no confirmation. We had outside meter power issues and Cleveland Power had to come into the house and re-wire the house panel. I let the owner know and still no communication. Not really the customer service that I would expect. I will never rent from this owner or property manager again. I have heard bad things about online rentals, but this is the first time I have experienced it. If this was my first time doing this type of rental I would probably never do it again. Not impressed at all with this owner.
Stayed 5 nights in Jul 2022

8/10 Good

Robert P.

Liked: Cleanliness
location to the downtown area was good.
It was fine for our party, but the rear blinds were broken. The blinds near the sink kept falling down. The last night we tried to do some laundry, but the washer and dryer did not work.The one bedroom door had a hole in it when we got there.
Stayed 4 nights in Jun 2022

10/10 Excellent

Joni L.

Liked: Cleanliness
Our stay was perfect! Loved this place!!
Loved our stay at this location. Very clean and cute house. Very welcoming and we felt right at home!!
Stayed 6 nights in Apr 2022

10/10 Excellent

Taylor G.

Liked: Cleanliness
Spacious and affordable.
Plenty of sleeping room. The house is located on a quiet street close to the downtown area. Great option when staying with a group of people.
Stayed 2 nights in Sep 2021

4/10 Poor

Linda K.

Liked: Cleanliness
More Cons Then Pros
The Beds were comfortable, however the rest of the furniture was as hard as a rock or unsafe to sit on as it was not completely put together . Upon arrival there were bags of dirty linens on the front steps that remained there the entire stay. My brother in law cut the grass as the only comfortable furniture was in the backyard and that was an overgrown mess. The kitchen had limited cookware and dishes . A place that advertises they sleep eight should provide enough dishes and utensils for 8. The mostly empty cabinets were beautiful and looked newish , however the Handles were falling off and the doors did not close correctly. The location did not feel like it was in the safest area.
Stayed 3 nights in Jul 2021

8/10 Good

Steve S., LEWISTON

Liked: Cleanliness
CLE Ladies Weekend
A girls weekend is our reason for visiting Cleveland. The property was sufficient and had all we needed. Management was very responsive when questions were asked prior to arrival about specific items the property supplied. Bedding was clean and comfy. Parking available on street in front of property. The location was close to all we planned to do. We used the kitchen to cook some morning meals. We were very happy with the property and our stay. We would come back.
Stayed 3 nights in Jul 2021

10/10 Excellent

Candi S.

July 4th weekend
We enjoyed our stay, close view of fireworks.
Stayed 2 nights in Jul 2021

8/10 Good

Mark D., Apex

Liked: Cleanliness
Trip to CLE for wedding
Overall a good experience. Pluses: - less than 5 minute to West side Market for great food and drinks. - house was clean and ready to occupy, never even needed to contact host for anything - close to freeway system so easy to get to our destinations Negatives: - furniture was not comfortable, seemed like sitting on 1” foam covered over plywood and upholstery. - several cheap LED bulbs in bathroom would constantly flicker like strobe lights, need to be replaced
Stayed 3 nights in Jun 2021

8/10 Good

Stacey B.

Liked: Cleanliness
Tremont
We had a positive experience at this property. We would return. However, the house was cold and drafty with the air conditioning units left in the windows in winter and bedrooms extremely hot.
Stayed 7 nights in Jan 2021