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Reviews of Les Lauréades

Les Lauréades
9 Rue Giscard de la Tour Fondue, Clermont-Ferrand, Puy-de-Dome

Reviews

7.6

Good

Rating 10 - Excellent. 154 out of 724 reviews" "
Rating 8 - Good. 332 out of 724 reviews" "
Rating 6 - Okay. 147 out of 724 reviews" "
Rating 4 - Poor. 59 out of 724 reviews" "
Rating 2 - Terrible. 32 out of 724 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Les laureades on 21 Sept 2023
Bonjour, Nous sommes ravis que vous nous ayez laissé votre impression. Nous vous remercions pour vos bonnes notes. A bientôt nous l'espérons, aux Lauréades. Cordialement, La Direction

6/10 Okay

Siraj

Stayed 1 night in Aug 2023
Response from Les laureades on 11 Sept 2023
Bonjour, Nous sommes ravis que vous nous ayez laissé votre impression. Nous vous remercions pour vos bonnes notes. A bientôt nous l'espérons, aux Lauréades. Cordialement, la réception.

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022
Response from La Direction on 2 May 2023
Bonjour, Merci infiniment pour votre bonne note et vos commentaires. Au plaisir de vous revoir, cordialement.

6/10 Okay

Alison

Stayed 2 nights in Jul 2022
Response from md on 16 Aug 2022
Bonjour, Merci pour votre retour et vos impressions qui nous permettent de nous améliorer au quotidien. Nous sommes navrés que le séjour n'ait pas été entièrement satisfaisant pour vous. Nous espérons tout de même vous revoir prochainement. Sincères salutations. La réception.

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness
On a tight budget
A cheap budget aparthotel right in the commercial centre. It is basic, but clean. Its location does mean there are a few beggars and homeless right outside. It is what it is a cheap but clean and reasonably comfortable place to stay.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Mostly good before the trip, but can improve
The good: it was rather clean and quiet. Check-in after hours was easy despite the reception being closed. They gave us 3 pieces of paper related to laundry, wifi, and breakfast. Nothing on check-out. A small kitchen in the room -- really helpful. We had a fridge, kettle, dishes, and other cookware. Some of the rooms had hard floors. Ours had carpet which felt dirtier. Convenient location. Fair price. The bad: For two people, they only gave one bath towel. No holder for the shower hose. There was NO communication about check-out time since we checked in after reception closed. As we were leaving the room around the time we thought check-out was, the receptionist came up to butt us out. That felt a bit intrusive.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Do not go during the summer ! Or when it is hot.There is no air con nor a fan. If you open the window because of the heat you will hear depending if you have a room in the front or at the back of the apartment lots of noise or the beggers or drunks singing or souting.I have stayed twice now.During the day the beggers will ask for money There is no hot water after 10pm.Seems they have set the heater timer to switch off at that time. If you have 2 wifi devices.You need to get a password for each. Good points:Central location.Opposite Jaude shopping mall and close to tram transport. There is a kitchen with fridge and microwave to cook and buy food from supermarket below. Negatives: No hair dryer in the bathroom. The bathroom is a shower with liquid soap for shampoo and shower gel in one. If you are arriving after 8pm you need to inform them beforehand so you have access code to get in and access code to the mini safe which has your room key. Room key is a key and not a electronic key with key fob to access main door after 8pm. I will go back during the cold spell because they have heating in room and bathroom but I have not tried the heating yet. Maybe third time lucky at this place ? Go during winter if summer or hot find a hotel which has air con which I did between my 2 visits to this apartment
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

4/10 Poor

Najah

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Weather was hot when I was there 31c.No air conditioning.Opened window to cool down but outside was noise from a massive fan.That did not help my sleep so put ear plugs on. The room was big and was like a studio flat. Had microwave,2 hobs+ a fridge with a kettle with plates and cups and cutlery with washing up liquid and tea towel I stayed on top 6th floor which I used lift. No automatic light in the corridor.You need to press a dim light switch which no one at reception explained but lucky for my experience with lots of hotels pressed and corridor was lite so found my room.The room is the traditional key operated and not the magnetic card one which tends to mal-function if you keep it near your credit cards or something magnetic. The bathroom was only shower with toilet together. Liquid soap dispenser which you used for hair shampoo and body soap. There was several towels on the bathroom shelves. There is no daily cleaning provided during the 3 days that I stayed.No hair dryer unless you ask reception which closes at 8pm. If you arrive after 8pm you get an email with a code to get into the apartment and then a safe code to get your room key. There was breakfast at 9 euro but times varies by 30 minutes it starts depending on weekday or weekends. All that this place is good is location opposite one of Jaude shopping mall and on the ground floor Carrefour which I bought food for breakfast and for dinner.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location - ideal for overnight stop.
Good central location opposite shopping centre with discounted underground parking accessed by lifts. Only 200 metres from city square and 400 from historic district. No frills but perfectly adequate with free Wifi, kitchenette and microwave (even an electric kettle!). Pillows could be improved but bed linen clean.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great location, clean and friendly
Great good value place for a short visit. Ideal if you want to keep control on costs as the corner kitchen means you can easily prepare your own food
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Unfortunate case of bed bugs
The apartments are ideally located in the city centre and a supermarket is situated underneath the block. I travelled with my cousin and we each had separate apartments, unfortunately mine had bed bugs but his was fine. Overall the place isn’t bad but the hygiene standards need to be significantly improved.
Stayed 3 nights in Sep 2018

8/10 Good

P A

Central and excellent value!
We were based in a top floor studio for 3-days whilst exploring the surprisingly interesting city and the lovely Puy de Dome area. Couldn’t be more central but it was very quiet, immediately above a supermarket so no problem about food and the city centre was literally round the corner. Lots of restaurants, large shopping centre and 4 cinemas all within minutes on foot. The staff were great and the room, whilst somewhat basic, was very clean, spacious and everything worked. Ticked every box and great value!
Stayed 3 nights in Aug 2018
Response from Juliane on 4 Sept 2018
Dear guest, Thank you for sharing your experience. I am very pleased to see that you enjoyed your stay. I am looking forward welcoming you very soon. Regards

8/10 Good

Sophie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Budget accommodation near to city centre
There is no air conditioning, so may be warm for summer vacation.
Stayed 1 night in Jul 2018

8/10 Good

Philip

Liked: Staff & service
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was well located in the centre of town, near the Cathedral and a nice square. The room and service were both good for the price, although my room had a large window with a see-through curtain opening onto a courtyard, which wasn't ideal.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2017

8/10 Good

Kashif Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Joseph

Liked: Staff & service

8/10 Good

Maurice

Liked: Cleanliness, staff & service
Clean and tidy but poorly maintained.
Hotel is very central and ideal for exploring the city and doing shopping etc, tram stop very close by as well. Downsides are, very cramped bathroom, some silly items missing such as a shelf to put items on and nowhere to hang up a towel, no hook for the shower head either meaning you have to constantly hold it while showering, just irritating stuff. Loose kitchen cupboard door nearly fell off as well, i fixed it with a screwdriver on a swiss army knife in seconds, this type of silly stuff really should be sorted, very poor maintenance imo, cleanly ness etc was very good so more irritating than serious in the faults dept.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

A, Sarratt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location and services
Rugby weekend. Hotel centrally located and well maintained. Ran out of hot water one morning for reasons undefined, but otherwise all services good and staff friendly and helpful.

8/10 Good

R

Liked: Cleanliness, property conditions & facilities

2/10 Terrible

Disappointed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn't stay here again. Building work outside. Request for twin room ignored. Difficult to find. Access lift is dirty.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Oh! Don't go there!!!
Absolutely dreadful, a tiny room in a hotel above Carrefore in the middle of a building site. Bed comfy though and clean but that's the only good thing about it. Absolutely over priced.

4/10 Poor

crdo

Disliked: Cleanliness, room comfort
not recommended for business travellers
difficult to find a bit difficult to park reception closes at 9 PM ! old rooms and smoke odour in the corridors very old furniture and dim lights in the room..

4/10 Poor

Michael, Shanghai, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sub-average hotel next to a huge construction site
Maybe in 2-3 years, this will be a better location, but for now it's over a huge construction site. The rooms were small, smelled of cigarettes, and had a 1/2 dozen small, irritating problems - in ours, no handle to bathroom door, locks were very difficult to manage, heat that made noise, construction noise ... Clermont is a nasty little city and this hotel fits the bill exactly. Unless you need to stay downtown, take a hotel a few KM outside the city.

8/10 Good

Karine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hébergement correct. Eta de Propreté correct. La situation est OK; en revanche si vs rentrée tard le soir la rue est desserte et pas très engageante. Difficile de se garer si vs ne choisissez rien as le parking payant. Accueil globalement efficace.
Stayed 2 nights in Mar 2024

8/10 Good

Irene

Travelled with partner
The beds were clean, that was the only thing that was clean. The room smelled very much of smoke, even in the shower. The desk clerk was helpful and friendly
Stayed 1 night in Mar 2024

4/10 Poor

Daniel

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2024

8/10 Good

nadine

Liked: Cleanliness, room comfort
Stayed 9 nights in Dec 2023
Response from La Direction on 25 Jan 2024
Bonsoir,Nous vous remercions pour la bonne note attribuée.Nous espérons vous accueillir lors d'un prochain séjour dans notre établissement.Bien cordialement,La réception

6/10 Okay

Anne-marie

hotel bien placer juste en face du centre jaude et au dessus d'un carrefour market. Le personnel sympa chambre propre. L"établissement bien sécurisé Dommage que l 'entrée donne sur une rue mal fréquenter.
Stayed 2 nights in Dec 2023
Response from La Direction on 25 Jan 2024
Bonsoir,Nous vous remercions d'avoir pris le temps de laisser vos impressions sur notre établissement.Concernant la fréquentation de la rue elle est malheureusement indépendante de notre volonté bien que nous contribuons à l'améliorer.Bien cordialement,La réception

10/10 Excellent

lionel

Liked: Cleanliness, room comfort
A 2 pas de la place Jaude
Parfait très bien situé chambre agréable faire un effort sur la propreté.staff a l écoute je recommande
Stayed 1 night in Oct 2023
Response from La Direction on 25 Jan 2024
Bonsoir,Nous vous remercions d'avoir laissé vos impressions sur notre établissement.Concernant la propreté nous allons faire le point avec l'équipe de ménage afin d'améliorer cette dernière.Bien cordialement,La direction

10/10 Excellent

Philippe

Stayed 1 night in Dec 2023
Response from Les Laureades on 11 Dec 2023
Bonjour, Nous sommes ravis que vous nous ayez laissé votre impression. Nous vous remercions pour vos bonnes notes. A bientôt nous l'espérons, aux Lauréades. Cordialement, la réception.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from Les Laureades on 6 Dec 2023
Bonjour, Nous sommes ravis que vous nous ayez laissé votre impression. Nous vous remercions pour vos bonnes notes. A bientôt nous l'espérons, aux Lauréades. Cordialement, la réception.

10/10 Excellent

Sandra

Travelled with family
Tebaide
J’apprécie l’endroit et y reviens dès que l’occasion se présente.
Stayed 1 night in Nov 2023
Response from Les Laureades on 6 Dec 2023
Bonjour, Nous sommes ravis que vous nous ayez laissé votre impression. Nous vous remercions pour vos bonnes notes. A bientôt nous l'espérons, aux Lauréades. Cordialement, la réception.

8/10 Good

Reynald

Stayed 1 night in Oct 2023
Response from Les laureades on 6 Dec 2023
Bonjour, Nous sommes ravis que vous nous ayez laissé votre impression. Nous vous remercions pour vos bonnes notes. A bientôt nous l'espérons, aux Lauréades. Cordialement, la réception.

6/10 Okay

CHRISTOPHE

Business traveller
Disliked: Amenities, property conditions & facilities
Glaces décongeler dans le frigos et pille de la télécommande télé hs
Stayed 1 night in Oct 2023
Response from Les Laureades on 6 Dec 2023
Cher Monsieur, nous vous remercions de votre retour. Concernant les problèmes rencontrés, nous essayerons de les améliorer en faisant remonter vos remarques aux services concernés. Nous sommes désolés pour la possible gêne occasionnée. En espérant vous revoir prochainement. Cordialement, la direction.

10/10 Excellent

Henri

Stayed 1 night in Sep 2023
Response from Les laureades on 6 Dec 2023
Bonjour, Nous sommes ravis que vous nous ayez laissé votre impression. Nous vous remercions pour vos bonnes notes. A bientôt nous l'espérons, aux Lauréades. Cordialement, la réception.

8/10 Good

Frédéric

Liked: Cleanliness
Belle localisation en plein centre mais mériterait un rafraîchissement, accueil chaleureux
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Hôtel très correct, bonne literie, studio bien aménagé et propre. En plein centre ville et le personnel très agréable.
Stayed 1 night in Sep 2023

4/10 Poor

jean-luc

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Thasuthida

Stayed 17 nights in Aug 2023
Response from Les laureades on 21 Sept 2023
Bonjour, Nous sommes ravis que vous nous ayez laissé votre impression. Nous vous remercions pour vos bonnes notes. A bientôt nous l'espérons, aux Lauréades. Cordialement, La Direction

8/10 Good

Tracy

Stayed 1 night in Aug 2023
Response from Les laureades on 11 Sept 2023
Bonjour, Nous sommes ravis que vous nous ayez laissé votre impression. Nous vous remercions pour vos bonnes notes. A bientôt nous l'espérons, aux Lauréades. Cordialement, la réception.

6/10 Okay

sophie

Travelled with family
Liked: Cleanliness
La résidence est bien placée mais l’accueil est inégal , plusieurs dysfonctionnements dans l’appartement (télé et frigo) la literie un peu trop dure.
Stayed 2 nights in Aug 2023
Response from La direction on 6 Sept 2023
Bonjour madame,Nous vous remercions pour votre commentaire. Nous sommes navrés d’apprendre que votre séjour ne vous a pas donné entière satisfaction et nous vous présentons nos plus sincères excuses. Notre réception est à votre entière disposition afin de réagir à tout manquement. Aussi, n'hésitez pas à nous solliciter durant votre séjour, nous permettant ainsi de vous garantir le confort recherché.Merci d'avoir mentionné notre emplacement qui est un de nos points forts. Nous espérons avoir le plaisir de vous accueillir de nouveau pour un séjour 100 % réussi. Bien à vous,

8/10 Good

Thierry

Liked: Cleanliness, property conditions & facilities
Bien situé
Stayed 1 night in Aug 2023
Response from Les laureades on 11 Sept 2023
Bonjour, Nous sommes ravis que vous nous ayez laissé votre impression. Nous vous remercions pour vos bonnes notes.. A bientôt nous l'espérons, aux Lauréades. Cordialement, la réception.