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"No elevator. Soon as we got into our room I went to the bathroom saw there was dirty towels even the hand towel had been used. The toilet paper holder was broken off and laying in the shelf and toilet paper on the floor. No travel size shampoo like most hotels do. Next day we went to the pool/hot tub it was barley luke warm the pool was warmer than the hot tub it was putting out cold water. Got back in the room requested clean towels they said they were in the dryer and would be sent up soon. 4 hrs later we got towels but all the hot water was out at the hotel. Like all the rooms not just ours. Also breakfast wasn't how it's pictured and there wasn't much to choose from. The housekeeper was nice though. The guy at the front said we'd be getting money back because of the hot water issue and have yet to still get any type of refund. I definitely do not recommend. "

"The cabin was adorable and very inviting!The owner made great suggestions for sight seeing. I would stay again "

"Parking was very easy, staff was excellent and extremely nice, the room was extremely clean and comfortable, i cant say enough about the staff, extremely kind. Will definitely stay there again ."

"We enjoyed our stay at Hemlock Lodge. Clean, comfortable, staff was very pleasant. Good breakfast. Would definitely stay here again."

"Clean room, friendly staff. Both luggage carts in need of repair "

"The unit was exactly what I was expecting. Tidy and perfect for my mom/kid trip. Very fortunate to have a great weather as it is a very compact unit , we were only really there to sleep. Beds were very comfortable, and my kids fought over turns in the top bunk. Great communication from the host prior to my arrival."

"Upon arrival, there were several dishes we had to wash in order to be able to cook what we were making for dinner that evening. Other than that, and a few other cleanliness issues, we had a great time. The view was nice. The kids loved the hot tub and the Red River Gorge/Natural Bridge area is great for hiking. "

"For this class of hotel, this place is at the top end. Very friendly staff, and the gentleman at check-in (I think Jared) was very friendly and welcoming. Overnight female staff I saw early at breakfast each day was also very pleasant and attentive to the breakfast area. Clean room. Comfy bed with modern TV with some premium movie channels. Area is very quiet. Hot water and pressure in shower were excellent. About 20 minutes from downtown Lexington, and downtown Winchester is a cool and friendly little town. The only thing I would like to see is a fitness room but cannot think of a thing to complain about. I would stay here again for sure. "

"Poor hallway conditions. Terrible breakfast options. Not worth the price. "