Title: Hotel Lucerna Ciudad Juarez Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=190489&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Lucerna Ciudad Juarez Guests savor local cuisine at the Acueducto restaurant and relax by the outdoor pool, with nearby attractions easily accessible from this convenient location. ## Photo gallery for Hotel Lucerna Ciudad Juarez ![Terrace/patio - Hotel Lucerna Ciudad Juarez (Ciudad Juárez)](https://images.trvl-media.com/lodging/1000000/200000/190500/190489/5cb451b1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/de095cf5-9f5a-4d0f-bf2f-d73a08855649-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Bar (on property) - Hotel Lucerna Ciudad Juarez (Ciudad Juárez)](https://images.trvl-media.com/lodging/1000000/200000/190500/190489/71004157.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains - Hotel Lucerna Ciudad Juarez (Ciudad Juárez)](https://images.trvl-media.com/lodging/1000000/200000/190500/190489/86f0d56f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Hotel Lucerna Ciudad Juarez (Ciudad Juárez)](https://images.trvl-media.com/lodging/1000000/200000/190500/190489/5fe48d05.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Lucerna Ciudad Juarez, near Hospital de la Mujer and Plaza de las Americas, offers a peaceful garden retreat and outdoor pool. Guests can rent cars on site, dine at Acueducto restaurant, and enjoy free WiFi throughout their stay. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £102 includes taxes & fees 15 Feb - 16 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=190489&PinnedHotelID=190489&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=190489&PinnedHotelID=190489&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=190489&PinnedHotelID=190489&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=190489&PinnedHotelID=190489&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=190489&PinnedHotelID=190489&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=190489&PinnedHotelID=190489&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=190489&PinnedHotelID=190489&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=190489&PinnedHotelID=190489&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Room, 1 King Bed, Balcony ![Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/200000/190500/190489/91028aba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Balcony 8.6 Excellent 38 reviews ### Highlights Balcony Air conditioning Heating TV Blackout curtains Premium bedding Bathrobes Shower/bath combination - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room, Balcony ![Deluxe Double Room, Balcony | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/200000/190500/190489/81229d4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Balcony ### Highlights Balcony Air conditioning Heating TV Blackout curtains Premium bedding Bathrobes Shower/bath combination - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Lucerna Select, 1 King Bed ![Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/200000/190500/190489/8d83366e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lucerna Select, 1 King Bed 9.6 Exceptional 4 reviews ### Highlights Balcony Air conditioning Heating TV Blackout curtains Premium bedding Bathrobes Shower/bath combination - 301 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Lucerna Select, 2 Double Beds ![Lucerna Select, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/200000/190500/190489/e147cdbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lucerna Select, 2 Double Beds ### Highlights Balcony Air conditioning Heating TV Blackout curtains Premium bedding Bathrobes Shower/bath combination - 215 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803107/899c694e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gamma Ciudad Juarez Zona Pronaf - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 1,005 reviews £85 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Ciudad-Juarez-Hotels-Gamma-Ciudad-Juarez.h2803107.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=849&destination=Ciudad Juárez&destType=MARKET&latLong=31.690363,-106.424545&searchId=5c6292d6-25a6-4b9a-835d-7b15f1eede49&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/490000/482500/482428/ffd0d376.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Ciudad Juarez by IHG Ciudad Juárez - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,001 reviews £71 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Ciudad-Juarez-Hotels-Holiday-Inn-Ciudad-Juarez.h482428.Hotel-Information?chkin=2026-2-20&chkout=2026-2-21&rm1=a2®ionId=849&destination=Ciudad Juárez&destType=MARKET&latLong=31.690363,-106.424545&searchId=5c6292d6-25a6-4b9a-835d-7b15f1eede49&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/2000000/1990400/1990340/40da3de0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones by IHG Las Misiones - Pool - Breakfast included - Free airport shuttle - Parking included 8.8 Excellent 1,183 reviews £72 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Ciudad-Juarez-Hotels-Holiday-Inn-Express-Hotel-Suites-Cd-Juarez-Las-Misiones.h1990340.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=849&destination=Ciudad Juárez&destType=MARKET&latLong=31.690363,-106.424545&searchId=5c6292d6-25a6-4b9a-835d-7b15f1eede49&top_cur=GBP) Ad ![Interior detail](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17970000/17968900/17968870/3944cc02_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Extended Suites Ciudad Juarez Consulado Las Misiones - Pool - Kitchen - Parking included - Free Wi-Fi 8.6 Excellent 1,978 reviews [](https://www.expedia.co.uk/Ciudad-Juarez-Hotels-Extended-Suites-Ciudad-Juarez-Consulado.h17968870.Hotel-Information?chkin=2026-2-13&chkout=2026-2-14&rm1=a2®ionId=849&destination=Ciudad Juárez&destType=MARKET&latLong=31.690363,-106.424545&searchId=5c6292d6-25a6-4b9a-835d-7b15f1eede49&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Juarez-Hotels-Hotel-Lucerna-Ciudad-Juarez.h190489.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Juarez-Hotels-Hotel-Lucerna-Ciudad-Juarez.h190489.Hotel-Information) ## About the area Located in Ciudad Juárez, Hotel Lucerna Ciudad Juarez is in the city centre. Looking to enjoy an event or a match? See what's going on at Jaime Canales Lira Stadium or Estadio 20 de Noviembre. [Visit our Ciudad Juárez travel guide](https://www.expedia.co.uk/Ciudad-Juarez.dx849) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.73693%2C-106.45066&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ejzT-ds5xl-Zl7I5JV6LbKnsChk=) Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200 ### What's nearby - ![Paso del Norte Cultural Center](https://images.trvl-media.com/place/6246215/6ca8c2e5-cb79-4365-9b76-7f44030c8e03.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paso del Norte Cultural Center 12 min walk \- 0.7 miles - Hospital de la Mujer 2 min walk \- 0.1 miles - Plaza de las Americas 3 min walk \- 0.2 miles - Jaime Canales Lira Stadium 9 min walk \- 0.5 miles - Estadio 20 de Noviembre 12 min walk \- 0.7 miles ### Getting around - El Paso Union Depot 20 min drive - Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) 23 min drive ### Restaurants - Sanborns Ciudad Juárez 2 min walk - Cafe Veracruzano 12 min walk - Crisostomo 7 min walk - Corralito 3 min walk - Fiesta Inn 4 min walk ## About this property ### Hotel Lucerna Ciudad Juarez Luxury hotel near Paso del Norte International Bridge Located close to Hospital de la Mujer and Plaza de las Americas, Hotel Lucerna Ciudad Juarez provides a free breakfast buffet, a terrace and a garden. The on-site restaurant, Acueducto, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site. You'll also find perks such as: - An outdoor pool - Free self-parking - A local area shuttle, a front desk safe and a 24-hour front desk - Tour/ticket information, 1 meeting room and a porter/bellboy - Guest reviews give top marks for the helpful staff Room features All 138 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and bathrobes. More amenities include: - Bathrooms with shower/bath combinations and hairdryers - 32-inch TVs with premium channels - Balconies, heating and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/3000000/2810000/2803200/2803107/899c694e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Ciudad Juarez Zona Pronaf - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 1,005 reviews £85 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=2803107&PinnedHotelID=2803107&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/68000000/67400000/67396300/67396297/befebf21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Ciudad Juárez Ciudad Juárez - Pool - Free airport shuttle - Parking included - Free Wi-Fi 9.0 Wonderful 569 reviews £99 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=67396297&PinnedHotelID=67396297&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/2000000/1220000/1218000/1217939/233597e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn by Hilton Ciudad Juárez Ciudad Juárez - Pool - Breakfast included - Free airport shuttle - Parking included 8.6 Excellent 907 reviews £68 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=1217939&PinnedHotelID=1217939&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/572700/572647/e4243900.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Ciudad Juarez Zona Pronaf - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 1,001 reviews £81 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=572647&PinnedHotelID=572647&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/490000/482500/482428/ffd0d376.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Ciudad Juarez by IHG Ciudad Juárez - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,001 reviews £71 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=482428&PinnedHotelID=482428&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast served](https://images.trvl-media.com/lodging/1000000/30000/22600/22564/17ec8270.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### iStay Hotel Ciudad Juarez Zona Pronaf - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,249 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=22564&PinnedHotelID=22564&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/28000000/27240000/27237500/27237424/ce527656.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Ciudad Juarez Las Misiones - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 1,000 reviews £121 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=27237424&PinnedHotelID=27237424&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5440000/5434300/5434273/ecb3aa50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maria Bonita Consulado Americano Las Misiones - Pool - Hot tub - Breakfast included - Parking included 8.8 Excellent 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=5434273&PinnedHotelID=5434273&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The deposit amount is equivalent to 1 night if paid in cash. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Lucerna Ciudad Juarez Lucerna Ciudad Juarez Lucerna Ciudad Juarez Hotel Lucerna Hotel Ciudad Juarez Lucerna Ciudad Juarez Hotel Lucerna Ciudad Juarez Hotel Hotel Lucerna Ciudad Juarez Ciudad Juárez Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez ## Frequently asked questions ### Does Hotel Lucerna Ciudad Juarez have a pool? ### How much does it cost to stay at Hotel Lucerna Ciudad Juarez? ### Is Hotel Lucerna Ciudad Juarez pet-friendly? ### How much is parking at Hotel Lucerna Ciudad Juarez? ### What time is check-in at Hotel Lucerna Ciudad Juarez? ### What time is check-out at Hotel Lucerna Ciudad Juarez? ### Where is Hotel Lucerna Ciudad Juarez located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Lucerna Ciudad Juarez Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.2 Amenities ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 662 8 - Good 128 6 - Okay 89 4 - Poor 66 2 - Terrible 71 ## Reviews ### 10/10 Excellent #### Armando 11 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome nice and quiet place, good breakfast and everything close to this location ##### Armando Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Albert 14 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect the breakfast was amazing ##### Albert Stayed 1 night in Dec 2025 ### 10/10 Excellent #### samuel 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exellent pool ##### samuel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Francisco 1 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms and very professional staff ##### Francisco Stayed 1 night in Jun 2025 ### 8/10 Good #### Marisa 27 Feb 2025 Liked: Cleanliness, staff & service Excellent location, friendly staff ##### Marisa Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Karla 14 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities Great view and nice property ##### Karla Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Rene 26 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s in the strip, rooms a clean and comfortable, I would stay here again ##### Rene Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Ana 10 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly and helpful, the rooms are clean and spacious ##### Ana Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Emilio 20 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is great ##### Emilio Stayed 2 nights in Jun 2025 ### 8/10 Good #### Francisco 29 Jul 2025 Liked: Amenities Clean place ##### Francisco Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Gabriel 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved the service, room was really clean and really enjoyed the pool. I will come back! ##### Gabriel Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Antonioan 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good end clean ##### Antonioan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Hector 22 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool very clean, staff very polite and helpful ##### Hector Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ramon 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great always very respectful ##### Ramon Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Ramon 27 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff was great very attentive and respectful. ##### Ramon Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Richard 27 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Service at this hotel is incredible ##### Richard Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Ramon 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is great and very respectful ##### Ramon Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Raquel 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s very clean the stuff. It’s really nice and I feel it safe in the hotel. ##### Raquel Stayed 4 nights in May 2025 ### 10/10 Excellent #### Vicente 25 Apr 2025 Liked: Amenities Great service like always. ##### Vicente Stayed 1 night in Apr 2025 ### 8/10 Good #### Maria 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was really friendly. Things didn't work in our room, but once we reported they were fixed right away, muy pronto! Hotel Lucerna is located close to everything, places to eat, to shop, to downtown and close to the borderline! ##### Maria Stayed 3 nights in May 2025 ### 10/10 Excellent #### Vincent 27 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value and clean room ##### Vincent Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Emmett 9 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food and pool area was exceptional. The bar was reasonable but over priced. I was on tne 8th floor my room didnt have a fridge or microwave, that would have made my experience a 10 out of 10\. ##### Emmett Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Hector 24 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, excellent in small details. ##### Hector Stayed 1 night in Jan 2025 ### 6/10 Okay #### Hector 24 Jun 2025 Disliked: Cleanliness The Roma are a little beatb down and the ac doesnt cool properly. Staff is amazing though and the pool is great. Rio Grande mall within two blocks and a lot of restaurant around. ##### Hector Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Guadalupe 3 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I liked the breakfast buffet, property look nice ; But the registration desk to slow, need more help. ##### Guadalupe Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Margaritaville Island Reserve Riviera Maya - 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