Title: Porto Real Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Porto Real Guests relax by the outdoor pool or venture to nearby attractions, with the concierge team ready to enhance their stay with local recommendations and services. ## Photo gallery for Porto Real ![Outdoor pool - Porto Real (Ciudad del Carmen)](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/71e7e878.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Porch - Porto Real (Ciudad del Carmen)](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/51ffc70c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Suite | Living area | 32-inch flat-screen TV with cable channels, TV - Porto Real (Ciudad del Carmen)](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/774af916.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Individually decorated, individually furnished, iron/ironing board - Porto Real (Ciudad del Carmen)](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/6d3e7a78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business Suite, 1 Queen Bed | Private kitchenette | Full-sized fridge, dishwasher, griddle, cookware/dishes/utensils - Porto Real (Ciudad del Carmen)](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/4d6a40e3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Porto Real creates a peaceful retreat in the city center with its garden sanctuary and refreshing pool. Travelers maintain their routines at the on-site gym while appreciating practical amenities like complimentary in-room WiFi and convenient dry cleaning services. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym - Laundry room £47 includes taxes & fees 22 Dec - 23 Dec ## Room options ### Check availability for these dates Tonight [Dec 21 - Dec 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 22 - Dec 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Junior Apartment, 1 Bedroom ![Junior Apartment, 1 Bedroom | Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/030751be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Apartment, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Dishwasher Flat-screen TV - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Business Suite, 1 Queen Bed ![Business Suite, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/1e0d1f99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite, 1 Queen Bed 8.0 Very good 1 review ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Dishwasher Flat-screen TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Suite ![Superior Suite | Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/3414894a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 8.0 Very good 1 review ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Dishwasher Flat-screen TV - 2 bedrooms - Sleeps 4 - 2 Double Beds ### View all photos for Luxury Suite ![Luxury Suite | Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/7f397af0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Dishwasher Flat-screen TV - 2 bedrooms - Sleeps 4 - 2 Queen Beds ### View all photos for Premium Suite ![Premium Suite | Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/00d9d21e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite ### Highlights Garden Separate dining area Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Dishwasher - 2 bedrooms - City view - Sleeps 5 - 1 King Bed and 1 Queen Bed ## You may also like Ad ![Free daily full breakfast ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7900000/7897700/7897691/9d5580ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Junior by Marriott Ciudad Del Carmen Aeropuerto Ciudad del Carmen - 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Breakfast included - Free airport shuttle - Parking included - Free Wi-Fi 8.2 Very good 366 reviews £44 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-City-Express-Junior-Ciudad-Del-Carmen.h7500791.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=01459e96-3a46-427c-948f-a206afbc6788&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4870000/4869600/4869509/e9eac6f5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Ciudad del Carmen Ciudad del Carmen - Pool - Breakfast included - Free airport shuttle - Parking included 8.4 Very good 566 reviews £51 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-City-Express-Ciudad-Del-Carmen.h4869509.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=01459e96-3a46-427c-948f-a206afbc6788&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4960000/4956200/4956149/5d6a19d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Ciudad del Carmen Concordia Petrolera - Breakfast included - Free airport shuttle - Parking included - Free Wi-Fi 8.6 Excellent 490 reviews £40 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-One-Ciudad-Del-Carmen-Concordia.h4956149.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=01459e96-3a46-427c-948f-a206afbc6788&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/22000000/21350000/21346200/21346126/a156aae0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Ciudad del Carmen Puente El Zacatal Ciudad del Carmen - Pool - Parking included - Free Wi-Fi - Restaurant 7.8 Good 505 reviews £53 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-Fiesta-Inn-Loft-Ciudad-Del-Carmen.h21346126.Hotel-Information?chkin=2025-12-26&chkout=2025-12-27&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=01459e96-3a46-427c-948f-a206afbc6788&top_cur=GBP) Ad ![Superior Room, 2 Double Beds | In-room safe, desk, laptop workspace, free cots/infant beds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/912800/912702/b3533f14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Ciudad Del Carmen Petrolera - Pool - Free airport shuttle - Free Wi-Fi - Restaurant 8.4 Very good 450 reviews £62 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-Fiesta-Inn-Ciudad-Del-Carmen.h912702.Hotel-Information?chkin=2025-12-26&chkout=2025-12-27&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=01459e96-3a46-427c-948f-a206afbc6788&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4700000/4697500/4697493/9b07eb77.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn by Hilton Ciudad del Carmen Campeche Ciudad del Carmen - Pool - Breakfast included - Free airport shuttle - Parking included 8.6 Excellent 470 reviews £54 includes taxes & fees 27 Dec - 28 Dec [](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-Hampton-Inn-By-Hilton-Ciudad-Del-Carmen-Campeche.h4697493.Hotel-Information?chkin=2025-12-27&chkout=2025-12-28&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=01459e96-3a46-427c-948f-a206afbc6788&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Porto-Real.h46118638.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Porto-Real.h46118638.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.64696%2C-91.83828&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OmcUVOvOcK_6pyi0-KFnHFsFcjY=) Calle 26 por 49 Col. Santa Margarita, Ciudad del Carmen, CAM, 24120 #### What's nearby - Victoriano Nieves Cespedes Museum \- 7 min walk \- 0.4 miles - Our Lady of Carmen Church \- 13 min walk \- 0.7 miles - Zaragoza Park \- 13 min walk \- 0.7 miles - Carmen XXI Convention Center \- 2 min drive \- 1.2 miles - Norte Beach \- 2 min drive \- 1.4 miles #### Getting around - Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive #### Restaurants - ‪Capiros Pizza - ‬5 min walk - ‪El Norteño II - ‬7 min walk - ‪SM Sonora's Meat - ‬6 min walk - ‪Los 3 Taquitos - ‬8 min walk - ‪La Josefina - ‬10 min walk ## About this property ### Porto Real Hotel located in Santa Margarita At Porto Real, you can look forward to a garden, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Concierge services, tour/ticket information and a front desk safe Room features All rooms are individually furnished, and have comforts such as air conditioning and separate dining areas, as well as perks such as free WiFi. Other amenities include: - Bathrooms with showers and shampoo - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, separate dining areas and kitchenettes ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/34000000/33300000/33290200/33290116/25dec805.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Real del Carmen Ciudad del Carmen - Pool - Free airport shuttle - Kids’ pool - Parking included 8.4 Very good 94 reviews £61 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=33290116&PinnedHotelID=33290116&HadPinnedHotel=true®ionId=-1&adults=2) ![Free self-parking](https://images.trvl-media.com/lodging/16000000/15840000/15834700/15834615/992b2544.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Victoria Ciudad del Carmen City-Centre - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 7.2 Good 12 reviews £49 includes taxes & fees 16 Jan - 17 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=15834615&PinnedHotelID=15834615&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/84000000/83760000/83754700/83754677/f90e21f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Viento Hotel Ciudad del Carmen - 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Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 837 reviews £35 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=32126658&PinnedHotelID=32126658&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/52000000/51910000/51907200/51907141/f274131d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Costa Maria Ciudad del Carmen - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 8.4 Very good 50 reviews £27 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=51907141&PinnedHotelID=51907141&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/108000000/107170000/107162100/107162004/3cf2f729.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Mirador Ciudad del Carmen Santa Margarita - Pool - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 165 reviews £39 includes taxes & fees 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=107162004&PinnedHotelID=107162004&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking includes off-street options ### Things to do - Gym - Outdoor pool ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchenette - Laundry facilities - Outdoor pool - Separate in-room dining area ### Conveniences - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) (for a fee) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - No lift ### More - Designated smoking areas (fines apply) ## Room amenities ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Griddle - Kitchenette - Separate dining area ### More - Air conditioning - Electrical adapters - Individual decor - Individual furnishings - Iron/ironing board - Phone - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday: - Outdoor pool ### Access methods Host will greet you ### Pets Pets are allowed for an extra charge of MXN 100, per pet, per day, plus a deposit of MXN 1000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 3 total pets Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet deposit: MXN 1000 per stay - Pet fee: MXN 100 per pet, per day - Service animals are exempt from fees - Laundry fee: MXN 0 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Porto Real Hotel Porto Real Ciudad del Carmen Porto Real Hotel Ciudad del Carmen ## Frequently asked questions ### Does Porto Real have a pool? ### How much does it cost to stay at Porto Real? ### Is Porto Real pet-friendly? ### What time is check-in at Porto Real? ### What time is check-out at Porto Real? ### Where is Porto Real located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Porto Real Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 50 8 - Good 12 6 - Okay 6 4 - Poor 3 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Mariela 1 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great staff and service. Clean and safe ##### Mariela Stayed 6 nights in Jun 2023 ### 10/10 Excellent #### Carlos 23 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to walk downtown or go to the north beach malecón and other attractions. I visited the local market in the morning which was a short 10 minutes walk. The rooms are large and with a kitchen plus living room. Plenty of space to relax ##### Carlos Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Dave 16 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was awesome. Nice and clean, well setup. When we asked the staff if we could move to a different room to avoid some street noise they moved us and upgraded us without charging more! ##### Dave Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Sergio 31 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities security ##### Sergio Stayed 5 nights in May 2024 ### 6/10 Okay #### Sandra 25 Aug 2025 Liked: Cleanliness, property conditions & facilities, room comfort Un poco complicado respecto a la persona que atiende ( la que da informes). No el policía que te recibe el bien. Fue complicado comunicarme con ella no contesta y siempre está ocupada. Tienes que adaptarte a sus tiempos y a su manera. Y eso fue lo complicado, el lugar super bien . ##### Sandra Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Michelle 18 Jun 2025 Todo bien ##### Michelle Stayed 1 night in Jun 2025 ### 8/10 Good #### Kathia Christhell 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien solo sugiero cambiar las toallas están un poco desgastadas y que el pago se pueda hacer por aquí por medio de expedía ##### Kathia Christhell Stayed 1 night in Apr 2025 ### 6/10 Okay #### Adriana 6 Jan 2025 Liked: Property conditions & facilities Un lugar cómodo reciben mascotas, sin embargo no estaba muy limpio, en la suite hay que llevar hasta el trapo , jabón para lavar algún traste, en la habitación principal está el calentador y se prende muy temprano haciendo mucho ruido por unos minutos, el microondas no tiene el lugar apropiado ya que hay que cambiarlo para poder abrir y cerrar la puerta. El balcón está sucio. Si te quedas varios días tendrás que comprar hasta el trapeador por si se te cae algun líquido ya que no se cuenta ni con un trapo. Limpian todos los días sin embargo solo le pasan en trapeador sucio y por lo que uno paga está muy caro. ##### Adriana Stayed 4 nights in Dec 2024 ### 4/10 Poor #### JOSE ANTONIO 26 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service En general todo bien, salvo la actitud del encargado de mantenimiento, Un tipo que nos trató muy descortesmente, solo por que según el, habíamos ingresado muy temprano a la alberca, lo cual no es cierto por que eran mas de las 9 am. Según indica el reglamento. Se portó muy mal, nos insinuó que nos gustaba bañarnos en albercas sucias...incluso me enfrentó con un lenguaje corporal y voz cortante y carente de todo respeto.... La verdad que ese tipo arruinó nuestra estadía que hubiera sido de un 9\. ##### JOSE ANTONIO Stayed 4 nights in Dec 2024 ### 8/10 Good #### Sandra 25 May 2024 Liked: Cleanliness, amenities, property conditions & facilities Buena opción sobre todo si se viaja con mascota ##### Sandra Stayed 1 night in Feb 2024 ### 10/10 Excellent #### David Victoriar Romero 27 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente!!! Una estancia cómoda agradable con disponibilidad y relajamiento. recomendable al 100% ##### David Victoriar Romero Stayed 3 nights in Mar 2024 ### 8/10 Good #### Helmut 25 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitación es muy cómoda y grande ##### Helmut Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Erick Rubén Arias 4 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo estuvo perfecto, ubicación, seguridad, bien equipados, accwsible para mascotas, la alberca muya bien, limpio, personal muy amable, bien ubicado, todo excelente. Unicamente tal vez pensar en actualizar las televisiones, un poco mas grandes, de ahi en fuera sin quejas. Gracias. ##### Erick Rubén Arias Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Erika Sonora 30 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy amplio, tranquilo y limpio. Las camas Matrimoniales no muy amplias par 2 personas. El estacionamiento con vigilancia y privado. Excelentes instalaciones. ##### Erika Sonora ### 4/10 Poor #### Máximo 27 Jul 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Su guardia del hotel quiso abusar cobrándonos un té de $20 en $150 😂 ##### Máximo Stayed 1 night in Jul 2022 ### 8/10 Good #### ISAID ROBERTO ORTIZ 25 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Una experiencia única en el lugar. Muy tranquilo todo y espacioso. ##### ISAID ROBERTO ORTIZ Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Verified traveller 23 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magnifico Es un lugar con más facilidades y servicios de lo que esperaba, limpio y detallado. ##### Verified traveller Stayed 4 nights in Jan 2022 ### 6/10 Okay #### Jose 18 Jan 2022 Liked: Cleanliness, staff & service Disliked: Amenities The hot water was not enough for shower it. I did not see any swimming pool, even though, there is one in the picture. ##### Jose Stayed 14 nights in Dec 2021 ### 10/10 Excellent #### jose 17 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente departamento de 2 habitaciones y sala muy amplia con cocineta con aire acondicionado y lo mejor el precio me volveria a hospedar ##### jose Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Valerie 15 Jan 2022 Liked: Staff & service, amenities, property conditions & facilities Clean, spacious and welcoming. We chose this hotel because it was dog friendly and there was an enclosed grassy courtyard around the pool where the dogs could roam and we could relax. The parking is secure, underground so that was great too as we were loaded up for our journey from Canada to Merida. Highly recommend!! ##### Valerie Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Verified traveller 1 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Esta perfecto como estadía, cómodo solo que la cama aunque es queen es un poco pequeña, el día que llegamos no estaba limpia la habitación y esperamos que la limpiaran fue el único inconveniente.. está muy bonito… lo mejor es que las ventanas las puedes abrir sin problemas ya que tienen tela mosquitera.. sin duda volvería a hospedarme ##### Verified traveller Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller 28 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### MUY RECOMENDADO Todo muy bien comodo y limpio, recomendado ##### Verified traveller Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Ricardo 28 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Estancia Nuestra estancia fue excelente, ya en varias ocasiones nos hemos hospedado en este hotel y hemos tejido buenas experiencias, bastante recomendable ![](https://a.travel-assets.com/ugc/hotel-reviews/6AC61E95D9CB688544C6BC722251AD8514B444071640718682966.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ricardo Stayed 4 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller 21 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Agradable ##### Verified traveller Stayed 1 night in Dec 2021 ### 6/10 Okay #### Verified traveller 7 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Refrigerator broken, lied about bed size, supposed to be queen, was double. Need to say pet fee up front and how much. Overall, was nice, but fix your frig and website! ##### Verified traveller Stayed 1 night in Dec 2021 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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