Title: Porto Real Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Porto Real Hotel in Ciudad del Carmen with fitness centre and outdoor pool ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/71e7e878.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, individually decorated, individually furnished](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/6d3e7a78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/51ffc70c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Suite | Living area | 32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/774af916.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business Suite, 1 Queen Bed | Private kitchenette | Full-sized fridge, dishwasher, griddle, cookware/dishes/utensils](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/4d6a40e3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Porto Real creates a peaceful retreat in the city center with its garden sanctuary and refreshing pool. Travelers maintain their routines at the on-site gym while appreciating practical amenities like complimentary in-room WiFi and convenient dry cleaning services. 9.2 Wonderful ## Popular amenities - Kitchen - Pool - Gym - Pet-friendly - Housekeeping - Laundry ## Room options ### Check availability for these dates # Tonight [Sept 21 - Sept 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 22 - Sept 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=46118638&PinnedHotelID=46118638&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Luxury Suite | 1 bedroom, individually decorated, individually furnished](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/7f397af0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Dishwasher Flat-screen TV - 2 bedrooms - Sleeps 4 - 2 Queen Beds ![Business Suite, 1 Queen Bed | 1 bedroom, individually decorated, individually furnished](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/1e0d1f99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite, 1 Queen Bed 8.0 Very good 1 review ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Dishwasher Flat-screen TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Premium Suite | 1 bedroom, individually decorated, individually furnished](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/00d9d21e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite ### Highlights Garden Separate dining area Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Dishwasher - 2 bedrooms - City view - Sleeps 5 - 1 King Bed and 1 Queen Bed ![Superior Suite | 1 bedroom, individually decorated, individually furnished](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/3414894a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 8.0 Very good 1 review ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Dishwasher Flat-screen TV - 2 bedrooms - Sleeps 4 - 2 Double Beds ![Junior Apartment, 1 Bedroom | 1 bedroom, individually decorated, individually furnished](https://images.trvl-media.com/lodging/47000000/46120000/46118700/46118638/030751be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Apartment, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Dishwasher Flat-screen TV - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Porto-Real.h46118638.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Porto-Real.h46118638.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.64696%2C-91.83828&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OmcUVOvOcK_6pyi0-KFnHFsFcjY=) Calle 26 por 49 Col. Santa Margarita, Ciudad del Carmen, CAM, 24120 #### What's nearby - Our Lady of Carmen Church - 13 min walk - 0.7 miles - Zaragoza Park - 13 min walk - 0.7 miles - Norte Beach - 2 min drive - 1.4 miles - Domo del Mar Convention Center - 3 min drive - 1.6 miles - El Zacatal Bridge - 3 min drive - 2.0 miles #### Getting around - Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive #### Restaurants - ‪Capiros Pizza - ‬5 min walk - ‪El Norteño II - ‬7 min walk - ‪SM Sonora's Meat - ‬6 min walk - ‪Los 3 Taquitos - ‬8 min walk - ‪La Josefina - ‬10 min walk ## About this property ### Porto Real Hotel located in Santa Margarita At Porto Real, you can look forward to a garden, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Tour/ticket information, a front desk safe and concierge services Room features All rooms are individually furnished, and have comforts such as air conditioning and separate dining areas, as well as perks such as free WiFi. Other amenities include: - Bathrooms with showers and shampoo - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, separate dining areas and kitchenettes ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking includes off-street options ### Things to do - Gym - Outdoor pool ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchenette - Laundry facilities - Outdoor pool - Separate in-room dining area ### Conveniences - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - No lift ### More - Designated smoking areas (fines apply) ## Room amenities ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Griddle - Kitchenette - Separate dining area ### More - Air conditioning - Electrical adapters - Individual decor - Individual furnishings - Iron/ironing board - Phone - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link ### Renovations and closures The following facilities are closed on Monday: - Outdoor pool ### Access methods Host will greet you ### Pets Pets are allowed for an extra charge of MXN 100, per pet, per day, plus a deposit of MXN 1000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 3 total pets Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet deposit: MXN 1000 per stay - Pet fee: MXN 100 per pet, per day - Service animals are exempt from fees - Laundry fee: MXN 0 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Porto Real Hotel Porto Real Ciudad del Carmen Porto Real Hotel Ciudad del Carmen ## Frequently asked questions ### Does Porto Real have a pool? > Yes, this property has an outdoor pool. ### Is Porto Real pet-friendly? > Yes, this property allows cats and dogs (limit 3 total). There's a deposit of MXN 1000 per stay and a fee of MXN 100 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### What time is check-in at Porto Real? > Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Porto Real? > Checkout is at 1:00 PM. ### Where is Porto Real located? > Located in Santa Margarita, this hotel is within a 15-minute walk of Victoriano Nieves Cespedes Museum, Zaragoza Park and Our Lady of Carmen Church. University Cultural Center and Church of Our Lady of Fatima are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Porto Real Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 50 8 - Good 12 6 - Okay 6 4 - Poor 3 2 - Terrible 0 ### 10/10 Excellent #### Mariela 1 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great staff and service. Clean and safe ##### Mariela Stayed 6 nights in Jun 2023 ### 10/10 Excellent #### Dave 16 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was awesome. Nice and clean, well setup. When we asked the staff if we could move to a different room to avoid some street noise they moved us and upgraded us without charging more! ##### Dave Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Carlos 23 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to walk downtown or go to the north beach malecón and other attractions. I visited the local market in the morning which was a short 10 minutes walk. The rooms are large and with a kitchen plus living room. Plenty of space to relax ##### Carlos Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Michelle 18 Jun 2025 Todo bien ##### Michelle Stayed 1 night in Jun 2025 ### 8/10 Good #### Kathia Christhell 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien solo sugiero cambiar las toallas están un poco desgastadas y que el pago se pueda hacer por aquí por medio de expedía ##### Kathia Christhell Stayed 1 night in Apr 2025 ### 8/10 Good #### Emmanuel 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Emmanuel Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Mark 10 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mark Stayed 1 night in Mar 2025 ### 6/10 Okay #### Adriana 6 Jan 2025 Liked: Property conditions & facilities Un lugar cómodo reciben mascotas, sin embargo no estaba muy limpio, en la suite hay que llevar hasta el trapo , jabón para lavar algún traste, en la habitación principal está el calentador y se prende muy temprano haciendo mucho ruido por unos minutos, el microondas no tiene el lugar apropiado ya que hay que cambiarlo para poder abrir y cerrar la puerta. El balcón está sucio. Si te quedas varios días tendrás que comprar hasta el trapeador por si se te cae algun líquido ya que no se cuenta ni con un trapo. Limpian todos los días sin embargo solo le pasan en trapeador sucio y por lo que uno paga está muy caro. ##### Adriana Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Mariela 3 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Mariela Stayed 6 nights in Dec 2024 ### 4/10 Poor #### JOSE ANTONIO 26 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service En general todo bien, salvo la actitud del encargado de mantenimiento, Un tipo que nos trató muy descortesmente, solo por que según el, habíamos ingresado muy temprano a la alberca, lo cual no es cierto por que eran mas de las 9 am. Según indica el reglamento. Se portó muy mal, nos insinuó que nos gustaba bañarnos en albercas sucias...incluso me enfrentó con un lenguaje corporal y voz cortante y carente de todo respeto.... La verdad que ese tipo arruinó nuestra estadía que hubiera sido de un 9. ##### JOSE ANTONIO Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Sergio 31 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities security ##### Sergio Stayed 5 nights in May 2024 ### 8/10 Good #### Sandra 25 May 2024 Liked: Cleanliness, amenities, property conditions & facilities Buena opción sobre todo si se viaja con mascota ##### Sandra Stayed 1 night in Feb 2024 ### 10/10 Excellent #### David Victoriar Romero 27 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente!!! Una estancia cómoda agradable con disponibilidad y relajamiento. recomendable al 100% ##### David Victoriar Romero Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### John 3 Feb 2024 Liked: Staff & service Disliked: Property conditions & facilities ##### John Stayed 1 night in Feb 2024 ### 8/10 Good #### Helmut 25 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitación es muy cómoda y grande ##### Helmut Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Erick Rubén Arias 4 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo estuvo perfecto, ubicación, seguridad, bien equipados, accwsible para mascotas, la alberca muya bien, limpio, personal muy amable, bien ubicado, todo excelente. Unicamente tal vez pensar en actualizar las televisiones, un poco mas grandes, de ahi en fuera sin quejas. Gracias. ##### Erick Rubén Arias Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Erika Sonora 30 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy amplio, tranquilo y limpio. Las camas Matrimoniales no muy amplias par 2 personas. El estacionamiento con vigilancia y privado. Excelentes instalaciones. ##### Erika Sonora ### 8/10 Good #### Omar 1 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Omar Stayed 3 nights in Jul 2022 ### 4/10 Poor #### Máximo 27 Jul 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Su guardia del hotel quiso abusar cobrándonos un té de $20 en $150 😂 ##### Máximo Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Fabiola aracelly 19 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Fabiola aracelly Stayed 1 night in Mar 2022 ### 8/10 Good #### ISAID ROBERTO ORTIZ 25 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Una experiencia única en el lugar. Muy tranquilo todo y espacioso. ##### ISAID ROBERTO ORTIZ Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Verified traveller 23 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magnifico Es un lugar con más facilidades y servicios de lo que esperaba, limpio y detallado. ##### Verified traveller Stayed 4 nights in Jan 2022 ### 6/10 Okay #### Jose 18 Jan 2022 Liked: Cleanliness, staff & service Disliked: Amenities The hot water was not enough for shower it. I did not see any swimming pool, even though, there is one in the picture. ##### Jose Stayed 14 nights in Dec 2021 ### 10/10 Excellent #### jose 17 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente departamento de 2 habitaciones y sala muy amplia con cocineta con aire acondicionado y lo mejor el precio me volveria a hospedar ##### jose Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Valerie 15 Jan 2022 Liked: Staff & service, amenities, property conditions & facilities Clean, spacious and welcoming. We chose this hotel because it was dog friendly and there was an enclosed grassy courtyard around the pool where the dogs could roam and we could relax. The parking is secure, underground so that was great too as we were loaded up for our journey from Canada to Merida. Highly recommend!! ##### Valerie Stayed 1 night in Jan 2022 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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