Title: Hotel Balam Puerto Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Balam Puerto Hotel in Ciudad del Carmen with a 24-hour front desk ![Terrace/patio](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/8b36a0c6_edited_0661.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/ab2c94cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/8ae81f59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/bcf20c34.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/0b97727e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Balam Puerto provides a terrace and more. Stay connected with free in-room WiFi. 8.4 Very good ## Popular amenities - 24/7 front desk - Free WiFi £38 includes taxes & fees 24 Sept - 25 Sept ## Room options ### Check availability for these dates # Tonight [Sept 23 - Sept 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 24 - Sept 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=113201194&PinnedHotelID=113201194&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Room | Desk, free WiFi](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/ac35bfee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room ### Highlights Private bathroom Desk - Sleeps 2 - 2 Single Beds ![Comfort Double Room | Desk, free WiFi](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/bce968b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Air conditioning Private bathroom Desk - 215 sq ft - Sleeps 4 - 2 Double Beds ![Comfort Room | Desk, free WiFi](https://images.trvl-media.com/lodging/114000000/113210000/113201200/113201194/c7399e7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room ### Highlights Private bathroom Desk - Sleeps 3 - 1 Single Bed and 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Hotel-Balam-Puerto.h113201194.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Hotel-Balam-Puerto.h113201194.Hotel-Information) ## About the area Ciudad del Carmen is home to Hotel Balam Puerto. The area's natural beauty can be seen at Norte Beach and Zaragoza Park, while Victoriano Nieves Cespedes Museum and University Cultural Center are cultural highlights. [Visit our Ciudad del Carmen travel guide](https://www.expedia.co.uk/Ciudad-Del-Carmen.dx871) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.65508%2C-91.82387&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Kx5Tvyb1uEH78mblqlvYet_M2wE=) Calle 47, Ciudad del Carmen, CAM, 24178 ### What's nearby - Church of Our Lady of Fatima - 7 min walk - 0.4 miles - Domo del Mar Convention Center - 3 min drive - 1.4 miles - Norte Beach - 3 min drive - 1.6 miles - Our Lady of Carmen Church - 4 min drive - 2.3 miles - El Zacatal Bridge - 4 min drive - 2.3 miles ### Getting around - Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 6 min drive ### Restaurants - ‪Hot Dogs "Chendo - ‬8 min walk - ‪Churreria Martinez - ‬7 min walk - ‪Tacos de MACHACA - ‬5 min walk - ‪Capiro's Pizzas - ‬6 min walk - ‪Panuchos "La Ranita - ‬5 min walk ## About this property ### Hotel Balam Puerto Property highlights Hotel Balam Puerto provides a terrace and more. Guests can connect to free in-room WiFi. You'll also find perks such as: - Outdoor furniture, a 24-hour front desk and a water dispenser - Bike parking Room features All guest rooms at Hotel Balam Puerto include amenities, such as free WiFi. Extra conveniences in all rooms include: - Bathrooms with free toiletries - Limited housekeeping and desks ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Onsite motorcycle parking only ### Conveniences - 24-hour front desk - Water dispenser ### Guest services - Housekeeping (weekly) ### Outdoors - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - At least 80% lighting from LEDs - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shampoo - Soap - Toilet paper ### More - Desk ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash ### We should mention This property does not have any lifts ### Property is also known as Hotel Balam Puerto Hotel Hotel Balam Puerto Ciudad del Carmen Hotel Balam Puerto Hotel Ciudad del Carmen ## Frequently asked questions ### Is Hotel Balam Puerto pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hotel Balam Puerto? > As of 23 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Balam Puerto on 24 Sept 2025 start from £38.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-Hotel-Balam-Puerto.h113201194.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Balam Puerto? > Motorbike parking only. ### What time is check-in at Hotel Balam Puerto? > Check-in start time: 4:00 PM; check-in end time: anytime. ### What time is check-out at Hotel Balam Puerto? > Checkout is at noon. ### Where is Hotel Balam Puerto located? > Situated in Ciudad del Carmen, this hotel is within 1 mile (2 km) of Church of Our Lady of Fatima, Resurgimiento Stadium and Plaza Zentralia Shopping Center. Carmen XXI Convention Center and University Cultural Center are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Balam Puerto Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Amenities ### 8.0 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 2 8 - Good 3 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 8/10 Good #### Javier Adalberto 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bueno oara un descanso tranquilo ##### Javier Adalberto Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Erika 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitaciones muy bonitas y bien equipadas. ##### Erika Stayed 2 nights in Apr 2025 ### 8/10 Good #### Anayeli 7 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities El personal súper atento y todo muy limpio. ##### Anayeli Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Tania 25 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities El lugar es nuevo, muy lindo y tranquilo ##### Tania Stayed 1 night in Apr 2025 ### 8/10 Good #### Jesús 19 Apr 2025 Liked: Cleanliness, property conditions & facilities ##### Jesús Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - 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