Title: Holiday Inn Ciudad del Carmen by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Ciudad del Carmen by IHG Hotel with free valet parking, near Church of Our Lady of Fatima ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/46523609.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/ad6e56f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/309603b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/4980eb67.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch served; local and international cuisine, pool views ](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/6fe4079d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Ciudad del Carmen, an IHG Hotel, sits near the Church of Our Lady of Fatima. Travelers enjoy the complimentary manager's reception and dine poolside at Akalan restaurant. The property offers WiFi in all rooms and features a garden where guests can unwind. 8.8 Excellent ## Popular amenities - Bar - Free airport shuttle - Pool - Pet-friendly - Breakfast available - Gym £57 includes taxes & fees 17 Oct - 18 Oct ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=124658&PinnedHotelID=124658&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=124658&PinnedHotelID=124658&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=124658&PinnedHotelID=124658&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=124658&PinnedHotelID=124658&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=124658&PinnedHotelID=124658&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=124658&PinnedHotelID=124658&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=124658&PinnedHotelID=124658&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=124658&PinnedHotelID=124658&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/97d3d30d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 7.6 Good 5 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Private bathroom Hairdryer Coffee/tea maker - 339 sq ft - City view - Sleeps 2 - 1 King Bed ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/37854c02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Private bathroom Hairdryer Coffee/tea maker - 339 sq ft - Sleeps 4 - 2 Queen Beds ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/d1a0e1de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Private bathroom Hairdryer Coffee/tea maker - City view - Sleeps 2 - 1 Single Bed ![Standard Room, 1 King Bed, Accessible | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/0c805791.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Private bathroom Hairdryer Coffee/tea maker - 333 sq ft - City view - Sleeps 2 - 1 King Bed ![Premium Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/31aebffc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Pillow menu Private bathroom Hairdryer - Sleeps 4 - 2 Queen Beds ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/d1a0e1de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Pillow menu 2 bedrooms Private bathroom - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ![Standard Room, 1 King Bed, Pool View | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/ae25f95d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Pool View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Pillow menu Private bathroom Hairdryer - Sleeps 2 - 1 King Bed ![Standard Room, 2 Queen Beds, Pool View | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/f3917cf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Pool View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Pillow menu Private bathroom Hairdryer - Sleeps 4 - 2 Queen Beds ![Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/w5470h3648x0y0-2f2a40f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Pillow menu Private bathroom Hairdryer - 1565 sq ft - Sleeps 2 - 1 King Bed ![Premium Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/130000/124700/124658/39cce6e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Pillow menu Private bathroom Hairdryer - 1565 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Free daily full breakfast ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7510000/7500800/7500791/a833ab1c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Junior by Marriott Ciudad Del Carmen Petrolera - Breakfast included - Free airport shuttle - Parking included - Free WiFi 8.2 Very good 357 reviews £37 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-City-Express-Junior-Ciudad-Del-Carmen.h7500791.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=2026b9ab-943d-43cb-a8c0-3c85657b93bb&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4870000/4869600/4869509/e9eac6f5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Ciudad del Carmen Ciudad del Carmen - Pool - Breakfast included - Free airport shuttle - Parking included 8.4 Very good 551 reviews £45 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-City-Express-Ciudad-Del-Carmen.h4869509.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=2026b9ab-943d-43cb-a8c0-3c85657b93bb&top_cur=GBP) Ad ![Superior Room, 2 Double Beds | In-room safe, desk, laptop workspace, free cots/infant beds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/912800/912702/b3533f14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Ciudad Del Carmen Petrolera - Pool - Free airport shuttle - Free WiFi - Restaurant 8.4 Very good 444 reviews £62 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-Fiesta-Inn-Ciudad-Del-Carmen.h912702.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=2026b9ab-943d-43cb-a8c0-3c85657b93bb&top_cur=GBP) Ad ![Suite, 1 Queen Bed (Sencilla) | Desk, blackout curtains, bed sheets](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9360000/9356800/9356758/66a6b2d8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Extended Suites Ciudad del Carmen Aeropuerto Ciudad del Carmen - Pool - Kitchen - Parking included - Free WiFi 8.4 Very good 437 reviews [](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-Extended-Suites-Ciudad-Del-Carmen-Aeropuerto.h9356758.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=2026b9ab-943d-43cb-a8c0-3c85657b93bb&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4700000/4697500/4697493/9b07eb77_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn by Hilton Ciudad del Carmen Campeche Ciudad del Carmen - Pool - Breakfast included - Free airport shuttle - Parking included 8.6 Excellent 464 reviews £46 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-Hampton-Inn-By-Hilton-Ciudad-Del-Carmen-Campeche.h4697493.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=2026b9ab-943d-43cb-a8c0-3c85657b93bb&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4960000/4956200/4956149/5d6a19d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Ciudad del Carmen Concordia Petrolera - Breakfast included - Free airport shuttle - Parking included - Free WiFi 8.6 Excellent 489 reviews £48 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-One-Ciudad-Del-Carmen-Concordia.h4956149.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=871&destination=Ciudad del Carmen&destType=MARKET&latLong=18.650482,-91.807451&searchId=2026b9ab-943d-43cb-a8c0-3c85657b93bb&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Holiday-Inn-Ciudad-Del-Carmen.h124658.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCiudad-Del-Carmen-Hotels-Holiday-Inn-Ciudad-Del-Carmen.h124658.Hotel-Information) ## About the area Located in Ciudad del Carmen, Holiday Inn Ciudad del Carmen by IHG is in the entertainment district and near the airport. El Zacatal Bridge is a notable landmark, and the area's natural beauty can be seen at Laguna de Terminos and Zaragoza Park. Church of Our Lady of Fatima and University Cultural Center are two other places to visit that come recommended. [Visit our Ciudad del Carmen travel guide](https://www.expedia.co.uk/Ciudad-Del-Carmen.dx871) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.64731%2C-91.81270&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=b4tZlNnzz_wsBjo2_xFGYXgXB0U=) Calle 31 No 274 Col Benito Juarez, Ciudad del Carmen, CAM, 24170 ### What's nearby - Church of Our Lady of Fatima - 19 min walk - 1.1 miles - El Zacatal Bridge - 2 min drive - 1.6 miles - Our Lady of Carmen Church - 3 min drive - 1.6 miles - Zaragoza Park - 3 min drive - 1.6 miles - Norte Beach - 4 min drive - 2.3 miles ### Getting around - Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 2 min drive ### Restaurants - ‪Mr. Pampas Cd. Carmen - ‬6 min walk - ‪Carnitas Vikingos - ‬6 min walk - ‪Subway - ‬6 min walk - ‪La Poblanita - ‬3 min walk - ‪El Capricho - ‬3 min walk ## About this property ### Holiday Inn Ciudad del Carmen by IHG Hotel near El Zacatal Bridge Located close to Church of Our Lady of Fatima and Nautical Education Center of Campeche, Holiday Inn Ciudad del Carmen by IHG provides a free return airport shuttle, a free daily manager's reception and a coffee shop/cafe. The on-site local and international cuisine family restaurant, Akalan, offers breakfast, lunch, dinner and a poolside location. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Additional perks include: - An outdoor pool, along with sunloungers - Free self-parking and valet parking - Buffet breakfast (surcharge), a local area shuttle and a porter/bellboy - A front desk safe, a 24-hour front desk and concierge services Room features All 148 rooms have comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Extra amenities include: - Bathrooms with baths or showers and hairdryers - Flat-screen TVs with cable channels - Free infant beds, coffee/tea makers and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2500000/2495000/2494902/f88735a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Ciudad Del Carmen by IHG Petrolera - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.0 Wonderful 467 reviews £41 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2494902&PinnedHotelID=2494902&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8680000/8679800/8679702/f74f9fcd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Ciudad del Carmen Campeche Ciudad del Carmen - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,001 reviews £46 includes taxes & fees 17 Oct - 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20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=4697493&PinnedHotelID=4697493&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4870000/4869600/4869509/fa9c0b42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Ciudad del Carmen Ciudad del Carmen - Pool - Breakfast included - Free airport shuttle - Parking included 8.4 Very good 551 reviews £45 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=4869509&PinnedHotelID=4869509&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/108000000/107170000/107162100/107162004/3cf2f729.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Mirador Ciudad del Carmen Santa Margarita - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 150 reviews £22 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=107162004&PinnedHotelID=107162004&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4960000/4956200/4956149/5cea61fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Ciudad del Carmen Concordia Petrolera - Breakfast included - Free airport shuttle - Parking included - Free WiFi 8.6 Excellent 489 reviews £48 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4956149&PinnedHotelID=4956149&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/33000000/32130000/32126700/32126658/21c58898.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lossandes Ciudad del Carmen - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 787 reviews £34 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=32126658&PinnedHotelID=32126658&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour free return airport shuttle at scheduled times and on request - Area shuttle (surcharge) - Onsite parking available only on request - Free secured, covered self parking on site - Free secured, covered valet parking on site - Wheelchair-accessible van parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 150 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Akalan ### Things to do - Billiards/pool table - Gym - Outdoor pool ### Family friendly - In-room cot - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 118 square feet of conference space - Business centre - Computer station - Meeting room ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible shuttle - Assistive listening devices - Braille/raised signage - Front entrance ramp - Lift (254 centimetre wide door) - Portable shower seat - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (150 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 4 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Pillow menu ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning - Desk - Desk chair - Free local calls - Free long-distance calls - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 390, per pet, per week, plus a deposit of MXN 390 per week Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 3 total pets Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children - Pet deposit: MXN 390 per week - Pet fee: MXN 390 per pet, per week - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards; cash is not accepted Cashless transactions are available Heating is not provided Parties and events are allowed on site Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Ciudad Carmen Holiday Inn Ciudad Carmen Ciudad del Carmen Holiday Inn Ciudad Carmen Hotel Holiday Inn Ciudad Carmen Hotel Ciudad del Carmen Holiday Inn Ciudad Del Carmen Hotel Ciudad Del Carmen Ciudad Del Carmen Holiday Inn Ciudad Del Carmen By Ihg Holiday Inn Ciudad del Carmen Holiday Inn Ciudad del Carmen by IHG Hotel ## Frequently asked questions ### Does Holiday Inn Ciudad del Carmen by IHG have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Holiday Inn Ciudad del Carmen by IHG? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Ciudad del Carmen by IHG on 17 Oct 2025 start from £56.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Ciudad-Del-Carmen-Hotels-Holiday-Inn-Ciudad-Del-Carmen.h124658.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Holiday Inn Ciudad del Carmen by IHG pet-friendly? > Yes, Holiday Inn Ciudad del Carmen by IHG allows cats and dogs (limit 3 total). There's a deposit of MXN 390 per week and a fee of MXN 390 per pet, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Holiday Inn Ciudad del Carmen by IHG? > Self-parking and valet parking are free at this property. ### What time is check-in at Holiday Inn Ciudad del Carmen by IHG? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Holiday Inn Ciudad del Carmen by IHG? > Checkout is at noon. ### Does Holiday Inn Ciudad del Carmen by IHG provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs on request. ### Where is Holiday Inn Ciudad del Carmen by IHG located? > Situated near the airport, this hotel is 1.1 mi (1.8 km) from Church of Our Lady of Fatima, and within 3 mi (5 km) of Laguna de Terminos and El Zacatal Bridge. University Cultural Center and Our Lady of Carmen Church are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Ciudad del Carmen by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 8.8 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 157 8 - Good 75 6 - Okay 21 4 - Poor 9 2 - Terrible 7 ### 10/10 Excellent #### chris 19 Jun 2025 Always a great place to stay. They really offer amazing service ##### chris Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Daniel 10 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just a really great place to stay highly recommended ##### Daniel Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Josh 22 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place ##### Josh Stayed 1 night in May 2024 ### 8/10 Good #### David 18 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel close to the airport lots of shopping options close by and also many good options ##### David Stayed 1 night in Jan 2023 ### 10/10 Excellent #### ma de los angeles 21 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly ##### ma de los angeles Stayed 2 nights in Nov 2022 ### 8/10 Good #### Maria Laura 26 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was good ##### Maria Laura Stayed 3 nights in Apr 2024 ### 8/10 Good #### David 6 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities descent hotel in carmen ##### David Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Yildra 11 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect ##### Yildra Stayed 1 night in Aug 2024 ### 8/10 Good #### Mateus 12 Jun 2020 Liked: Cleanliness, room comfort Disliked: Staff & service Probably the rudest staff I've ever dealt with in a hotel. Bed was exceptionally comfortable. ##### Mateus Stayed 2 nights in Jun 2020 ### 10/10 Excellent #### German 28 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome ##### German Stayed 1 night in Jul 2022 ### 8/10 Good #### Maria 21 Nov 2023 Liked: Cleanliness, amenities The hotel is okay, but the entrance was blocked by cars when we arrived and we had to wait a while to get out of the car. The room and service were good although the elevator was damaged and the room was far away. ##### Maria Stayed 1 night in Nov 2023 ### 4/10 Poor #### Bjoern 4 Sept 2022 Disliked: Cleanliness, property conditions & facilities Super loud, fans running all the time, and everything looks and feels old. ##### Bjoern Stayed 1 night in Sep 2022 ### 4/10 Poor #### Eduardo 23 Aug 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities They do not tell you that the hotel is under remodeling when you make the reservation. Very noisy and inconvenient. Access to the room changes every night and they do not tell you. The signs showing the new access to your room are very poor or do not exist. It's up to you to find your way to your room. ##### Eduardo Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Keily 12 Sept 2025 ##### Keily Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Octavio 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Siempre es garantía hospedarse aquí! ##### Octavio Stayed 1 night in Aug 2025 ### 8/10 Good #### Lorena 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Con respecto a la cama...se nos hizo demasiado blanda (somos personas com sobrepeso) y eso dificultó la comodidad...creo que una cama con mejor soporte y que no se hinda estaría mejor ##### Lorena Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ANGEL 11 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo Perfecto ##### ANGEL Stayed 1 night in Aug 2025 ### 10/10 Excellent #### RAYMUNDO 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incluir Netflix y plataformas de películas en las teles ##### RAYMUNDO Stayed 2 nights in Aug 2025 ### 8/10 Good #### Joshua 23 Jul 2025 Liked: Cleanliness, staff & service ##### Joshua Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Juan 23 Jul 2025 Muy amables las personas que trabajan allí, y el hotel perfecto ##### Juan Stayed 1 night in Jul 2025 ### 8/10 Good #### Keily 21 Jul 2025 ##### Keily Stayed 1 night in Jul 2025 ### 8/10 Good #### Lorena 17 Jul 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities El personal amable, sin embargo las instalaciones y habitaciones están en mal estado y muy sucias, hace falta mucho mantenimiento ##### Lorena Stayed 3 nights in Jul 2025 ### 6/10 Okay #### JOSE FRANCISCO 17 Jul 2025 Uno de los dos elevadores no funcionaba, y había fila. Bajamos por las escaleras de emergencia y nos regañó la seguridad. Adicional, el wc del baño no funcionaba, echaba agua ##### JOSE FRANCISCO Stayed 1 night in Jul 2025 ### 8/10 Good #### gonzalo 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities ##### gonzalo Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### chris 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### chris Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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