Cite Portugaise

Check in was kind of wonky. They don't accept euro coins as payment for local taxes but take euro paper. Which is kind of confusing since it was only 4 euro to pay the local taxes I didn't have local currency in a low enough denomination to pay so I had to wait an extended period of time to have them get me change for 200 dirhams. The check-in person which I don't know his name because they did not have a name-tag or give a proper introduction was egotistical and condescending. Which is not good as the face of the hotel. The room was ok and the area the hotel was in was ok. Would not stay here again unless there wasn't another option as there are too many options of other places to stay.

The food was good, the staff were helpful and nice . I liked the animation team, they’re very engaged with the guests, I liked the activities for the kids. However, the restaurant was very crowded, and the food runs out very quickly! One restaurant, was not enough for the amount of guests, which created long lines, and long wait to get some food ! I will recommend at least 2 stations for the more requested foods such as pizzas, chicken nuggets, fries , and mssemen, and omelets for breakfast time. Regarding the room, the AC did not seem to be working well, we had to request new bathroom towels the next day, because when housekeeping fixes the room, next day, they just picked up the dirty towels, and did not replace with new ones. Overall the atmosphere was good and we had fun.

The hotel is fairly new, our king bed was huge and sheets clean. They gave us nice towels. The breakfast was yummy and it’s near the ocean.