Title: Pesona Alam Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6142815&destination=Cisarua%2C+West+Java%2C+Indonesia&selected=9847782&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pesona Alam Resort & Spa Families gather for flavorful meals and playful activities surrounded by the verdant landscape of Puncak's tea plantation highlands ## Photo gallery for Pesona Alam Resort & Spa ![Lobby - Pesona Alam Resort & Spa (Cisarua)](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/9bcfb23b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Pesona Alam Resort & Spa (Cisarua)](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/548badb4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Pesona Alam Resort & Spa (Cisarua)](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/59c94f16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (IDR 200000 per person) - Pesona Alam Resort & Spa (Cisarua)](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/d358f3cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Pesona Alam Resort & Spa (Cisarua)](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/63b82ee5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pesona Alam Resort & Spa welcomes families to Puncak Tea Plantation hills. Enjoy international dishes at The Banyan All Day Dining and relax with spa treatments. Features include three outdoor pools, mini golf, an arcade room, and nearby bike rentals. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £39 includes taxes & fees 14 Apr - 15 Apr ## Room options ### Check availability for these dates Tonight [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=9847782&PinnedHotelID=9847782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=9847782&PinnedHotelID=9847782&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=9847782&PinnedHotelID=9847782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=9847782&PinnedHotelID=9847782&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9847782&PinnedHotelID=9847782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9847782&PinnedHotelID=9847782&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9847782&PinnedHotelID=9847782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9847782&PinnedHotelID=9847782&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Superior Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/1c68a69f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Deluxe Room with Mountain View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/e18e47a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with Mountain View - Sleeps 2 ### View all photos for Deluxe Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/5986907a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Two Bedroom Superior Villa ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/8f1fcc7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Superior Villa - Sleeps 3 ### View all photos for One Bedroom Superior Villa ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/2718f52c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Superior Villa - Sleeps 2 ### View all photos for Deluxe Room, Mountain View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/a7fdc937.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Mountain View 10.0 Exceptional 2 reviews - Mountain view - 258 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed OR 2 Queen Beds ### View all photos for Deluxe Standard ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/a7fdc937.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Standard 8.0 Very good 1 review - Garden view - 258 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed OR 2 Single Beds ### View all photos for Superior Room ![Superior Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/9857df49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Garden view - 258 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed OR 2 Single Beds ### View all photos for Deluxe Villa, 3 Bedrooms ![Deluxe Villa, 3 Bedrooms | Living area | LCD TV](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/2a694046.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa, 3 Bedrooms - Garden view - 1076 sq ft - 3 bedrooms - Sleeps 9 - 1 King Bed, 2 Single Beds and 1 Queen Bed ### View all photos for Superior Villa, 1 Bedroom ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/a1f7481a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Villa, 1 Bedroom - Garden view - 484 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Superior Villa, 2 Bedrooms ![Superior Villa, 2 Bedrooms | Living area | LCD TV](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/e7f47d3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Villa, 2 Bedrooms - Garden view - 807 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed ### View all photos for Three Bedroom Deluxe Villa ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847782/cf042b2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Deluxe Villa - Sleeps 6 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCisarua-Hotels-Pesona-Alam-Resort-Spa.h9847782.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCisarua-Hotels-Pesona-Alam-Resort-Spa.h9847782.Hotel-Information) ## About the area Located in Cisarua, Pesona Alam Resort & Spa is in the mountains. The area's natural beauty can be seen at Gunung Gede Pangrango National Park and popular attractions include Taman Safari Indonesia and Puncak Tea Plantation. Travelling with kids? Consider Cisarua Bogor Tea Garden and Gunung Mas Tea Farm. Make sure you don't miss outdoor adventures like hiking/biking trails and horse riding. [Visit our Cisarua travel guide](https://www.expedia.co.uk/Cisarua.dx6142815) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.70358%2C106.95115&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YozIOC8Mmp5yLXsg3VboZ1XpgZI=) Jalan Taman Safari No. 101, Cisarua, West Java, 16750 ### What's nearby - ![Taman Safari Indonesia](https://images.trvl-media.com/place/6142815/1d698b5d-cce2-453f-a767-d23ef42fe430.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Taman Safari Indonesia 10 min drive \- 2.0 miles - ![Bogor Botanical Garden](https://images.trvl-media.com/place/180593/705fc03d-8b67-477b-b34b-b009eb8b6486.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bogor Botanical Garden 28 min drive \- 17.7 miles - Cisarua Bogor Tea Garden 4 min drive \- 0.9 miles - Puncak Tea Plantation 15 min drive \- 4.2 miles - Botani Square 28 min drive \- 17.7 miles ### Getting around - Tanjakan Empang Station 23 min drive - Jakarta (CGK-Soekarno-Hatta Intl.) 120 min drive ### Restaurants - Cafe Onta 6 min drive - Restoran Rain forest 6 min drive - Club Huis 5 min walk - Seruni Restaurant 12 min walk - •CLUBHUIS• 5 min walk ## About this property ### Pesona Alam Resort & Spa Upscale family-friendly hotel near Taman Safari Indonesia Located close to Puncak Tea Plantation, Pesona Alam Resort & Spa provides mini golf, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. The on-site restaurant, The Banyan All Day Dining, features international cuisine. Enjoy the gym, as well as activities such as archery. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room. You'll also find perks such as: - 3 outdoor pools and a children's pool - Free self-parking - Buffet breakfast (surcharge), bike hire and smoke-free property - A lift, a billiards/pool table and a front desk safe Room features All 138 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. Extra amenities include: - Showers, bidets and free toiletries - LCD TVs with cable channels - Wardrobes/cupboards, recycling and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/77000000/76460000/76453200/76453136/c3d6a6a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Aston Puncak Hotel & Resort Cipanas - Pool - Spa - Parking included - Free Wi-Fi 7.8 Good 6 reviews £64 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=76453136&PinnedHotelID=76453136&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/89000000/88250000/88243900/88243807/839aa3a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Green Peak, ARTOTEL Curated Megamendung - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.6 Exceptional 4 reviews £37 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=88243807&PinnedHotelID=88243807&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/14000000/13310000/13300500/13300430/ddec0188.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Tulip Gunung Geulis Resort and Golf Bogor - 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Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 116 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=9069699&PinnedHotelID=9069699&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=9847782&PinnedHotelID=9847782&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9847782,76453136,88243807,13300430,5572349) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 100 metres - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Halimun - The Banyan All Day Dining ### Things to do - 3 outdoor pools - Arcade/game room - Archery - Bicycle rentals - Billiards/pool table - Children's pool - Full-service spa - Gym - Mini golf - Playground ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Laundry facilities - Mini golf - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Computer station - Conference space - Meeting rooms ### Outdoors - Garden - In the mountains ### Full-service spa - Couples treatment rooms - Massage - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 5 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Biodegradable drinking straws available - Built in 2015 - Double-glazed windows - Living plant wall - Local artist showcase - Locally-owned and organised tours and activities - No plastic water bottles - Reusable cups - Smoke-free property - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Laptop workspace - Phone - Recycling - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 350000.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 200000 for adults and from IDR 100000 for children - Rollaway bed fee: IDR 350000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property requires a deposit at the time of booking the reservation. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Pesona Alam Resort Cisarua Pesona Alam Resort Pesona Alam Cisarua Pesona Alam Resort & Spa Hotel Pesona Alam Resort & Spa Cisarua Pesona Alam Resort & Spa Hotel Cisarua ## Frequently asked questions ### Does Pesona Alam Resort & Spa have a pool? ### How much does it cost to stay at Pesona Alam Resort & Spa? ### Is Pesona Alam Resort & Spa pet-friendly? ### How much is parking at Pesona Alam Resort & Spa? ### What time is check-in at Pesona Alam Resort & Spa? ### What time is check-out at Pesona Alam Resort & Spa? ### Where is Pesona Alam Resort & Spa located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pesona Alam Resort & Spa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 22 8 - Good 10 6 - Okay 6 4 - Poor 1 2 - Terrible 0 ## Reviews Verified ### 10/10 Excellent #### Rina 9 Sept 2025 Liked: Amenities Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating ##### Rina Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Indra 24 Jan 2023 Liked: Cleanliness, staff & service The food (breakfast) is not good but expensive ##### Indra Stayed 1 night in Jan 2023 Verified ### 10/10 Excellent #### Mitchell 6 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities You're in the middle of paradise here! Totally beautiful and serene. This is tea country with tea plantations surrounding the area My only complaint was at the restaurant which charged me almost USD 3 for green tea! Apparently, the only free tea is one local brand but since they are in tea country, I believe they could do better by offering what is local. ##### Mitchell Stayed 2 nights in Oct 2022 Verified ### 6/10 Okay #### Shih Yu 23 Feb 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### 不是很好 首先是環境的整潔，霉味因為海拔受影響，但是飯店的清潔做的很不好，都仍有果蠅在各個廁所飛行，真的非常不可接受。 沐浴乳也沒有檢查，居然用完了 ##### Shih Yu Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### flelianty 11 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 4 star new Hotel in Puncak Nice 4\* hotel.. room 24 m . Minimalist modern style... perfect for family with kid. There is a sofa bed. Wanna come back again to try their spa n tea break package Location just side by side with Botanica Santuary Hotel 5\* ##### flelianty Stayed 1 night in Apr 2022 Verified ### 4/10 Poor #### indra 19 Dec 2021 Disliked: Staff & service We stayed in villa with 3 rooms for 3 night. We got problems with water heater, internet connection, TV, and intercom in day 2 so that totally we can’t do anything there and outside is raining. The sad thing we called the services, it is so slow and need to call many times. ##### indra Stayed 3 nights in Dec 2021 Verified ### 10/10 Excellent #### Marthen 15 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice place and view and good services ##### Marthen Stayed 1 night in Oct 2021 Verified ### 10/10 Excellent #### moayed 10 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It was amazing Recommended for all They have nice rooms And clean I think it's best choice in puncak ##### moayed Stayed 4 nights in Jul 2017 Verified ### 10/10 Excellent #### Sharon 4 Jun 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent! Fantastic short relaxing break in a lovely location ##### Sharon Stayed 1 night in Jun 2017 Verified ### 8/10 Good #### Verified traveller 12 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### タマンサファリの前後に最適です タマンサファリに非常に近く、なかなか綺麗で景色が良く朝食も美味しく日本人に合うものなので、この値段で渋滞を避けられ非常に良かったです。前泊、後泊にオススメします。Wi-Fiは全く駄目ですが私の部屋ではBOLTが使えました。虫もそんなに気になりません。屋外プールは思ったより小さく冷たいですが、プレイグラウンドのトランポリンなど小さい子供が体を動かすところはあります。そのほか、全体にインドネシア基準で考えたら平均以上といえます。（もちろん、日本基準だとツッコミどころ満載です）私は前泊に使いましたが近すぎて渋滞がなく、あっというまに着いてしまいサファリホテルの駐車場に入れられてしまって、駐車場の出口の渋滞で１時間近くロスしました。。。 ##### Verified traveller Verified ### 6/10 Okay #### Daigo 1 May 2017 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### 設備はいいが、サービスが ヴィラに泊まりました。部屋はきれいで気持ちよく過ごせました。気になった点はバスタブがなかったとこ。ヴィラまでグレードアップしてお金を払っているので、バスタブはあってもいいのではと思いました。 残念な点は、サービス。まず、ルームサービスの担当者が英語がほとんど喋れすインドネシア語で話して下さいという状況。四つ星でこれはどうかと。 次に館内設備を示した部屋に置いてある館内案内が情報不足。もっと館内を探索したくなるような案内にすべき。また、マッサージの価格も改訂前であった。 また、ホテルの名前にSPAと唄っていながら、マッサージは可もなく不可もなくで、その後体に着いたオイルを洗うシャワーがマッサージ部屋に付いておらず、自分の部屋に戻らなければならない。また、SPAと言う割にジャグジーはない。 プンチャックという立地もあると思いますが、サービス頑張って下さい ##### Daigo Verified ### 10/10 Excellent #### Tekom 20 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great moment awesome ##### Tekom Verified ### 10/10 Excellent #### Raden Andry 30 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place Pesona Alam Nice place with good service .... ##### Raden Andry Verified ### 6/10 Okay #### mentor 28 Sept 2016 Disliked: Staff & service, room comfort #### Terrible Service but Nice hotel. The hotel is beautiful but the service is terrible. I make request for high floor and they gave me the first floor with worst view ever. The swimming pool was empty during my stay and the the room was very simple. Apart from this i would say that the hotel itself is nice and the view is amazing. ##### mentor Verified ### 10/10 Excellent #### Abdullah A. 18 Feb 2016 Liked: Cleanliness, staff & service, room comfort #### Good stuff When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpful his name is Akbar and he upgraded my booking to bigger villa for free. ##### Abdullah A. Verified ### 10/10 Excellent #### Abdulmalik 25 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### best hotel in puncak The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go. ##### Abdulmalik Verified ### 10/10 Excellent #### Mohamed Ali 16 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A pleasant hotel for a getaway. ##### Mohamed Ali Verified ### 8/10 Good #### JIN HAN 5 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities Door was noisy whenever open and close Hot water not conistance ##### JIN HAN Verified ### 8/10 Good #### Shella 24 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location with a good view The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go. They offer food and beverages with affordable price. They also have kids playground which is good thing when you travel with two kids. ##### Shella Verified ### 10/10 Excellent #### novianti 27 Nov 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort pelayanan para staff dr awal check in sampai dgn check out sangat memuaskan..tp utk harga makanan terlalu mahal dan rasanya biasa saja...tp secara keseluruhan cukup memuaskan.. ##### novianti Verified ### 10/10 Excellent #### Agus Anang 10 Nov 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Benar2 alam yang mempesona Keunggulan hotel ini adalah alam & pemandangannya yang indah, sesuai dengan nama hotelnya. Fasilitas hotel bagus, hanya kolam renangnya agak kecil. Kamar bersih & nyaman. Juga ada sepeda gratis utk berkeliling. Menu breakfast perlu ditambah variasinya, misalnya beefbacon utk western breakfast. Pastry nya luar biasa, renyah & harum. ##### Agus Anang Verified ### 8/10 Good #### arif 19 Oct 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### getaway place location is amazing, we tried lunch in hotel but quality is not good enough, so many flies, buffet lunch is not vary ##### arif Verified ### 10/10 Excellent #### SALEH 13 Oct 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort جميل واطلالة على الحديقة ##### SALEH Verified ### 10/10 Excellent #### Abdulrahman 19 Aug 2015 Liked: Cleanliness, property conditions & facilities, room comfort #### relaxing and nice hotel . One of the bast hotel in Puncak , quite and relaxing so far from the noise , beatiful forest and good view , I recommended for couples . Nice and polite staff .. I didn't like some food that I orderd in midnight iand who cooked the pasta is the worst ,no taste at all and the food are expensive comparing to other hotel , bath room get wet every time I use shower , need to be approved ##### Abdulrahman Verified ### 10/10 Excellent #### ruth Jacqueline 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ruth Jacqueline Stayed 2 nights in Oct 2025 ---