Search Hotels Near Cinemark Sunrise Mall, Brownsville

"Loved everything about this resort will definitely be staying again. Had access to everything just a short distance from our room, pools jacuzzis bars restaurants and the beach. This is definitely going to be pur new Go to spot when staying at the Island."

"We have stayed here several times. Location is perfect to beach access and just sitting on deck and watching the action on the beach. Never had a problem with a bartender until this trip. Poorly made drinks that tasted like soda. And when you address the issue he was rude. Rooms were lacking coffee cups, coffee, but you have a coffee maker, you can request it, but it never got to the room. Friends of ours did not have shampoo, or coffee or cups, but we both had creamers. One night we could of used the heater but they didnt work. No problem if they would of had a extra blanket in the room which they don't. So inconclusion, coming from someone that has been in resort "

"Good 👍 "

"Everything was dirty, mold on ceiling and floors bugs everywhere and hotel staff was spraying raid on everything from the bar cups and serving utensils to the kitchen counters and cooking products. All amenities were a joke pool table broken and poolside bar closed the whole time. Not a resort and not private. Would not come back "

"Good service 👍 "

"Good overall"

"The hot water was not working and when I went to communicate this with the desk clerk she said I was not doing it correctly , she then went to the room and ran the water for 20 minutes trying to get it to work she could not , she said that people don’t really use the hot water because it’s hot outside . I asked her if she could move us to another room , my mother is 75yrs old and couldn’t take a cold shower , she said no , I asked for her manager she then said she would move me to the third floor. I asked if we would get some kind of compensation she said no . Never again "

"The location of the hotel seems safe, with a few nearby restaurants within a few minutes walk, so it was convenient to get a good meal at an affordable price. The room was on the first floor, and being able to park the car just outside the room was another plus. The staffs were very friendly and helpful. Room was decent for the price. However, the continental breakfast was bare minimum and very disappointing, basically just cereal, milk, bread, a few apples, some kind of fruit punch and orange water."

"If you’re looking for an unforgettable first impression—for all the wrong reasons—this is the place. Upon arrival, the front desk clerk confidently insisted that I had stayed at the hotel the previous week. This was completely false, as it was my first time there. Despite calmly clarifying this, he continued in a rather intimidating tone, repeating that I had been there and even stating he would “verify it” using my ID. Only after checking did he realize his mistake and offer an apology. While I appreciate the apology, the situation should have never escalated in that way. Accusing a guest and speaking in a threatening manner is simply unacceptable. This experience clearly reflects a lack of proper customer service training and attention to detail. A hotel stay should begin with a welcoming and professional interaction—not confrontation. I hope management takes this seriously and invests in better staff training, because no guest should be treated this way."