This was my first VRBO that I’ve rented. And the check-in was very simple! I checked in and the house was clean for the most part when I toured the whole house. There were a couple nails dropped on the carpet which was dangerous so I’m not sure if the place was fully vacuumed. The master bedroom door was hard to shut so you had to put a little “umph” in closing it. Eventually, when opening the master bedroom door, the top and middle hinge completely came off the frame.. I communicated with the host and they apologized. Luckily a friend of mine had tools in his car (he works in construction) and fixed the door better than it was before. I tried using the shower in the master bedroom but only the bottom faucet worked and the shower head wouldn’t turn on. Instead, I was going to take a bath in the master bedroom and turned on the jets. There was black funk that came out of the jets which was disappointing. So I wasn’t sure if the cleaners cleaned the jets in the first place. This all happened the first night before I hosted my birthday. Then the front door nob popped off when we opened the door to get pizza from delivery… Not too sure how that happened. My same friend that fixed the door tried fixing the door nob but no luck on that. The dishwasher was also broken, but the host provided paper plates and silverware and even offered to buy us breakfast or dinner for that issue. I only asked for ground coffee because we forgot to buy some for our trip, and they delivered Folgers coffee as well as Starbucks creamer which was a nice add-on! But, as visitors, we shouldn’t have to worry about the house falling apart and fixing it. Although these incidents gave us a laugh because it seemed a little odd these things were happening. But the host communicated with us the entire time and apologized multiple times. They even refunded one out of two nights and let us check out anytime we wanted to, on our check-out day. So I really appreciated that. Although these incidents were happening, it was extremely hard to find a VRBO that would allow me to host a birthday and invite 10 extra guests without charge; so I’m just overall happy that I was able to find a VRBO that allowed that. Thank you for our stay, I do hope you find better services to fix up the house a bit to give future visitors a better stay!