Church of La Ermita La Agonia

Our family used this as our last night stop close to the airport (LIR). It was just a key code to access the property with simple instructions to follow. The property was secure and private. Everything was new and very clean. Since we were traveling it was so nice they provided bathroom amenities, washer and dryer and full kitchen. The shower at this place was amazing and very relaxing. The best part was being given access to the beach club (5 min drive or 20 min walk). We went there and spent time at the beach and swimming in the pool. They offered outdoor showers, rentals of surf/boogie boards lounge chairs, etc.The pool was warm so my kids swam for hours. The offered drinks and a full menu. The staff was very friendly. Overall it was a great location and great stay.

The setting, the rooms, the food, and the overall property were amazing. The staff are excellent at providing concierge, valet, restaurant, housekeeping, and pool services. Everyone we met was incredibly warm and welcoming, and they express the hospitality we found throughout CR. I hope I am not forgetting anyone, but I would like to thank: - Luis (valet); - from the front desk: Kenneth, Anna, Maria Josè, and a woman who's name I cannot recall (but she spent time living in California); - at Sentido Norte: Beverly, Roberto, and the welcoming bartender in the morning (sorry to forget his name), and our server for two dinners (a young woman who's name I also do not remember); - Luis (pool and SN).

The facility is great. The hotel seems to be understaffed. They need more people on the restaurants to clean and maintain food. Food runs out, the kitchen is constantly running out of food trays. Also I noticed the chefs don’t use gloves. I think people handling food should always wear gloves to touch food.