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Reviews of State Inn

3 out of 5
State Inn
Tecnologico 7901, Colonia Laura Leticia, Chihuahua, CHIH

Reviews

8.4

Very good

Rating 10 - Excellent. 114 out of 263 reviews" "
Rating 8 - Good. 104 out of 263 reviews" "
Rating 6 - Okay. 30 out of 263 reviews" "
Rating 4 - Poor. 7 out of 263 reviews" "
Rating 2 - Terrible. 8 out of 263 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ken

Stayed 2 nights in Jul 2023
Response from Guillermo E. on 8 Aug 2023
Gracias por su retro alimentación, nos hubiera gustado que nos escribiera algunos comentarios para poderlos tomar en cuenta. Deseándole un excelente día, reciba un cordial saludo de nuestra parte. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
area secure and nice place to stay
Response from Guillermo E. on 20 Jan 2023
We appreciate your rating, we are glad that your stay has been pleasant. The architecture of the hotel is Mexican colonial type, the antiques that are exhibited in the reception and exterior of the rooms give a distinctive touch to the place. Wishing you an excellent weekend, receive a cordial greeting from us. Sincerely, Guillermo Enríquez (General Manager hotel State Inn).

10/10 Excellent

Dagoberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien Gracias
Stayed 1 night in Dec 2021
Response from Guillermo E. on 27 Dec 2021
Agradecemos sinceramente su calificación por el servicio e instalaciones. Le recordamos que la tarifa incluye un Lunch Box (refrigerio) de cortesía para cada uno de nuestros huéspedes, a unos cuantos pasos (dos minutos) se cuenta con el servicio (de miércoles a lunes) de desayuno y/o comida a la carta en el restaurante Rincón Azteca. Deseándole un Próspero Año Nuevo, reciba un cordial saludo de nuestra parte. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean. Only thing is that they did not have refrigerated air for your stay. So if staying in the summer the rooms are hot and they do not cool off too good with evaporated air. Beds are a little hard but some people like that. The staff is very nice and will get you what you need.
Stayed 2 nights in Jun 2021
Response from Guillermo E. on 30 Jun 2021
Thank you very much for your rating regarding our service and facilities, as well as for your comments. We are checking the air in the room, since it is the first time that a guest mentions that it is not cooling properly, in advance we apologize for the inconvenience. We appreciate your feedback, which is very helpful to us. Wishing you an excellent day, receive a warm greeting from us. Sincerely, Guillermo Enríquez (General Manager of the State Inn hotel).

4/10 Poor

hector

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Frio......
Usan calentones de radiantes a base de circulacion de agua caliente que viene de una caldera, llame dos veces para que ajustaran la temperatura debido a que estaba muy fria la habitacion sin ninguna respuesta satisfactoria hasta que fui a hablar con la recepcionista, me mando personal de mantenimiento ajusto el calefactor pero solo sirvio por por ese dia, me comento el sr, de mantenimiento que tienen ordenes de no moverle a la caldera por ordenes de la gerencia del hotel, pero pues es muy desagradable dormir en un lugar que esta frio y que tienes que andar todo cubierto para estar comodo dentro de una habitacion, no se lo recomiendo a nadie en temporada invernal recuerden que la ciudad es fria en el invierno
Stayed 2 nights in Dec 2020
Response from Guillermo E. on 8 Dec 2020
Agradecemos sinceramente su comentario el cual nos ayuda a tener una retroalimentación sobre el servicio e instalaciones. Efectivamente, el sistema de calefacción es en base a la circulación de agua caliente, el cual no tiene porque no funcionar correctamente ya que la temperatura se va ajustando de acuerdo a la temperatura del medio ambiente para mantener calientes las habitaciones. Que bien que el personal de mantenimiento haya ajustado el radiador del cuarto, pero también aprovechamos su señalamiento para platicar con el personal de Recepción y Mantenimiento para que le den oportunamente seguimiento a las solicitudes de los huéspedes para evitar precisamente éste tipo de situaciones que de antemano le pedimos una disculpa por el inconveniente que se presentó y del cual hemos tomado nota para evitar que se vuelva a presentar. Le reiteramos nuestra disculpa y agradecemos su opinión que sin lugar a dudas nos ayuda a mejorar. Reciba un cordial saludo de nuestra parte. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2020
Response from Guillermo E. on 15 Oct 2020
Muchas gracias por su evaluación, vemos que en general su estancia fue buena. Deseándole un excelente día, reciba un cordial saludo de nuestra parte. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

8/10 Good

Alvaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the cheap price is an excellent place
Stayed 1 night in Oct 2020
Response from Guillermo E. on 6 Oct 2020
Thank you very much for your opinion on the service and facilities. A pleasure that your stay in general has been pleasant. Our policy is to offer the best possible rate for the benefit of our guests. Wishing you an excellent day, receive a warm greeting from us. Sincerely, Guillermo Enríquez (General Manager of the State Inn hotel).

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Guillermo E. on 11 Jul 2020
Muchas gracias por su evaluación sobre el servicio e instalaciones. Le deseamos un excelente fin de semana. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite budget hotels
Very clean and tidy hotel. Good breakfast with a clean kitchen. Simple rooms with brick boveda ceilings. Several channels of movies.
Stayed 1 night in Mar 2020
Response from Guillermo E. on 14 Mar 2020
Thank you very much for your comments, a pleasure that your stay was pleasant. Artisans from San Miguel de Allende, Guanajuato built the Catalan type brick boveda ceiling of each of the rooms. Wishing you an excellent weekend, receive a cordial greeting from us. Sincerely, Guillermo Enríquez (General Manager of the State Inn hotel).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property it s ok for the price, but the towels they use it I don t like it at all to hard if I stay again on that motel I am going to take my own towels
Stayed 1 night in Feb 2020
Response from Guillermo E. on 6 Feb 2020
Thank you very much for your opinion about our service and facilities. We thank you for the comment on the towels, we are checking the towels to make the necessary changes. We wish you an excellent day. Sincerely, Guillermo Enriquez (General Manager of the State Inn hotel).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Dec 2019
Response from Guillermo E. on 3 Feb 2020
Buenos días, gracias por tomarse el tiempo en evaluar nuestro servicio e instalaciones. Excelente día. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

8/10 Good

VISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confortable and close to downtown
Stayed 1 night in Nov 2019
Response from Guillermo E. on 2 Dec 2019
We appreciate your comments. We are pleased that your stay has been pleasant. We wish you an excellent start to the week. Sincerely, Guillermo Enriquez (General Manager of the State Inn hotel.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The administrator are deceiving and dishonest. They will denied previously made reservations in order to refuse the anticipated room fees. This generate a new reservation to increase the rate and illegally pounder financial gains. I Do Not recommend this hotel. Stay way from the “State inn” besides it locks modern commodities. STAY AWAY from this place!
Stayed 3 nights in Sep 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, clean with a good hot breakfast
Stayed 2 nights in Aug 2019
Response from Guillermo E. on 24 Aug 2019
Thank you very much for your comments. A pleasure that your stay has been pleasant. The kitchen staff have known your opinion about breakfast. We wish you an excellent weekend. Sincerely, Guillermo Enriquez (General Manager of the State Inn hotel).

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tere y Mauro de nuevo en Chihuahua.
Room very clean, clean sheets and towels. Hot breakfast also very good. Would come back.
Stayed 2 nights in Jul 2019
Response from Guillermo E. on 25 Jul 2019
Thank you very much for your comments. We are pleased that your stay has been pleasant. We hope to see you again on your next visit to the city of Chihuahua. Receive a cordial greeting from us. Sincerely, Guillermo Enriquez (General Manager of the State Inn hotel).

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautyful antique decor, and very clean.
Loved the colonial style, great staff, excellent breakfast.
Stayed 1 night in Jun 2018
Response from Guillermo E. on 8 Jun 2018
Thank you very much for your comments, we are glad you liked the colonial style of the hotel as well as the antiques found in the reception, restaurant and outside of the rooms as well as the breakfast served in the morning. Receive a warm greeting from us and we hope to see you again on your next visit to the city of Chihuahua. Sincerely, Guillermo Enríquez (General Manager of the State Inn hotel).

10/10 Excellent

ROLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Guillermo E. on 3 Jun 2018
Muchas gracias por su calificación, seguiremos esforzándonos para seguir manteniendo el servicio. Reciba un cordial saludo. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

10/10 Excellent

ROLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent hotel and service !
Stayed 1 night in May 2018
Response from Guillermo E. on 1 Jun 2018
We appreciate your comments. We are glad that your stay has been pleasant. We are waiting for you on your next visit to the city of Chihuahua. Sincerely, Guillermo Enríquez (General Manager of the State Inn hotel).

10/10 Excellent

Donald G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Guillermo E. on 11 Apr 2018
Agradecemos su calificación. Nos da gusto que su estancia haya sido agradable. Lo esperemos de nuevo en su próxima visita a la ciudad de Chihuahua. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Guillermo on 11 Apr 2018
Muchas gracias por su calificación. Nos da gusto que en general su estancia haya sido agradable. Le deseamos un excelente fin de semana. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

10/10 Excellent

Marnie, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
The State Inn is a very reasonably priced hotel with all the charm of the Mexican culture. Comfortable beds, clean bathrooms.
Stayed 1 night in Oct 2017
Response from Guillermo E. on 4 Nov 2017
Thank you very much for your comments. We are glad that your stay has been pleasant. Happy you liked the Mexican Colonial style of the hotel and the antiques that we have in the Reception, Restaurant and outside of the rooms. We hope to see you again on your next visit to the city of Chihuahua. Sincerely, Guillermo Enríquez (General Manager of the State Inn hotel)

8/10 Good

Thomas, California,USA

Liked: Cleanliness, staff & service, room comfort
Nice location for visiting family
Overall my experience was positive- the Hotel is clean, the staff is friendly and polite,and the breakfast buffet is quite good. However the noise level is high due to heavy traffic on Ave. Technologico. I recommend windows with better insulation as well as the doors. Also a sound wall at the front of the Hotel would help.
Response from Guillermo E. on 1 Apr 2017
We appreciate your opinions and comments. We are pleased that your stay in general has been pleasant. We wish you an excellent weekend. Sincerely, Guillermo Enríquez (General Manager Hotel State Inn).

10/10 Excellent

Jorge, Albuquerque, NM.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Easy check in and check out. Nice rooms and good location, it's located in a big avenue with easy access. They have a water and air station for your car at the hotel like the ones at gas stations.
Response from Guillermo E. on 29 Dec 2016
We are pleased that your stay was pleasant and that the service and facilities were to your satisfaction. We hope to see you on your next visit to the city of Chihuahua. We wish you a Happy New Year. Sincerely, Guillermo Enríquez (General Manager Hotel State Inn).

8/10 Good

SERGIO, Temecula Ca

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ok
Just what you expect for the price you pay!!

2/10 Terrible

Fabio, Texas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Awful costumer service
First time that a hotel tells me that my payment through Expedia is not good. I had to pay cash because that money paid though Expedia was only a deposit that was going to be refunded once I left. My plans had to change due to the fact that I had to use that cash to pay for the hotel. Mexican banks will pay american dollars as they please, paying and refunds mean a lost of money. I work nights. Wanted to rest at the hotel but around 9 in the morning workers were doing the garden right in front of my room. I called the reception and they were asked politely to tell them to keep noise level low. They told me they would go talk to them but the noise never stopped. I had to leave the room before planed. To be honest it was really annoying. Clients are supposed to be priority not bushes...

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Extremely disappointing
This is a one star hotel. Motel 6 level or perhaps a notch below. This is a very basic, no frills hotel. The good: staff very nice, friendly and helpful but speak limited English. Rooms are decent size but not spacious. Free hot breakfast. The bad: location is horrible. It's on a major 6 lane highway and the road noise is terrible. There is basically nothing within walking distance besides an Oxxo next door. The only restaurant that is close enough to walk to is Pollo Feliz. Hotel is old. Rooms have musty odor. I stayed in rooms 102 and 118. Beds are rock hard. Heat didn't work. Safes didn't work. Water is not very hot. In order to take a hot shower I didn't have to turn on the cold water at all and it still wasn't that hot. Breakfast was not very good. There were some scrambled eggs with some cheap sausage mixed in. Refried beans. Some kind of cooked sliced peppers. Toast, pancakes, cold cereal and some sweet breads. The juice was horrendously cheap and way too sweet. Tasted like Tang using triple the recommended powder. I would only stay here as a last resort and only if I had earplugs.

8/10 Good

Not Provided

Liked: Cleanliness, staff & service
It was a quick stay before getting on the Chepe train. It was a great room for the price. Clean and comfortable. The staff were polite and helpful.

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

p and r, Tx

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good looking but small hard beds
Great looking with domed brick ceiling and many antiques. Beds are very hard and most rooms are only double beds. On the second night we changed to a king bed, but it still was hard

10/10 Excellent

Jorge, Albuquerque, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on a main street
Quick and easy check in and out, nice staff. Colonial style rooms and facilities. Went there to a wedding, so just spent one "half night". They have hot breakfast, we didn't try because had breakfast with family in another place.

8/10 Good

Joan, Atchison, Kansas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Hotel with excellent Personal Service
Because Hotels.com described this hotel as having an airport shuttle (plus being a good stay) I booked rooms here. When we arrived the hotel management was surprised to hear they had this service. The man at the desk was very pleasant but let us know we would have to get a cab. Since we didn't share a common language, I continued to believe there was some mistake. The manager was called. He arrived straight away with a big smile on his face, spoke English. Together we determined it was faulty wording on hotels.com website. Nonetheless this man (whose hotel was filled with conference attendees) got up before dawn the next morning to drive us to the airport. And he did it cheerfully! I am very very impressed. Plus it was a good sleep. The hotel was secure, clean, well-decorated and had lovely outdoor areas punctuated with antique gas pumps and other auto memorabilia. Breakfast is included.

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

eddy, Phoenix, Az. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean safe place
Very friendly staff, quiet considering you are next to a busy street

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the money.
On main street so traffic noise is unavoidable, but otherwise fine.

8/10 Good

Ruben, Cuauhtemoc

Liked: Cleanliness, staff & service
Great Old Place!
A beautiful place and good service. It is an older places and the rooms do not have new beds nor new style sheets

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Nicolas

Stayed 1 night in Apr 2024
Response from Guillermo E. on 23 May 2024
Sin duda recibir una evaluación de cinco sobre cinco es algo que hay que sentirse contento y darlo a conocer a todos los que colaboran en el servicio que se brinda al huésped. Un gusto que su estancia haya sido agradable y que tanto el servicio como las instalaciones fuesen satisfactorios. Le deseamos un excelente día. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guillermo E. on 23 May 2024
¡Gracias!..., su evaluación significa mucho para nosotros. Un gusto que el servicio e instalaciones hayan sido de su agrado. Saludos. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

8/10 Good

GERARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio
Stayed 1 night in Mar 2024
Response from Guillermo E. on 23 May 2024
Gracias por tomarse el tiempo para evaluarnos, así como dejarnos un comentario. Nos da gusto que la limpieza de nuestras instalaciones haya sido de su agrado, es algo que para nosotros es muy importante. Esperando verle de nuevo en su próxima visita a la ciudad de Chihuahua, reciba un cordial saludo de nuestra parte. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

10/10 Excellent

Efren Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto
Stayed 1 night in Mar 2024
Response from Guillermo E. on 23 May 2024
Muchísimas gracias por su evaluación la cual nos motiva para continuar dando el mejor de nuestro desempeño para ofrecer un servicio e instalaciones al gusto de nuestros huéspedes. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

10/10 Excellent

Idael

Stayed 1 night in Mar 2024
Response from Guillermo E. on 23 May 2024
Gracias por su calificación. Un gusto que su estancia haya sido agradable. Reciba un cordial saludo de nuestra parte. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y original en diseño, sin embargo las habitaciones son un poco frías, de ahí en más todo está ideal Agradezco mucho la atención
Stayed 1 night in Mar 2024
Response from Guillermo E. on 23 May 2024
Muchas gracias por su evaluación, así como sus comentarios. Le recordamos que a unos cuantos pasos (dos minutos caminando) tenemos de miércoles a lunes servicio de desayuno/comida a la carta en el restaurante Rincón Azteca y enseguida del hotel contamos con un Oxxo que tiene servicio las 24 horas. Deseándole un buen día, reciba un cordial saludo de nuestra parte. Atentamente, Guillermo Enríquez (Gerente General hotel State Inn).

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se batalla para entrar por el sentido de la vialidad
Stayed 1 night in Mar 2024

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encanto el lugar, muy bonito y con un gran servicio, además de que me gustó mucho que no se escuchará el ruido del exterior, dormimos excelente.

10/10 Excellent

sirett

Stayed 1 night in Jan 2024

2/10 Terrible

Elmer Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No respetaron la reservación y me dijeron que el hotel estaba lleno Fueron groseros y con 0 intenciones de ayudar
Stayed 1 night in Jan 2024

6/10 Okay

Jesús Alfredo

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio el cuarto ..pero si esta frio..fui en Diciembre 28..la proxima vez me llevaria un cojin electrico para calentar mis pies..el frio si es tolerable..
Stayed 1 night in Dec 2023

10/10 Excellent

Alonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia ,. Inolvidable...
Stayed 1 night in Dec 2023

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 1 night in Dec 2023