Title: Hotel Los Portales Chignahuapan Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Los Portales Chignahuapan Hotel Los Portales Chignahuapan offers a taste of local cuisine and genuine hospitality in a comfortable setting for travelers to enjoy. ## Photo gallery for Hotel Los Portales Chignahuapan ![Reception - Hotel Los Portales Chignahuapan (Chignahuapan)](https://images.trvl-media.com/lodging/49000000/48970000/48969100/48969024/190ed79e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Hotel Los Portales Chignahuapan (Chignahuapan)](https://images.trvl-media.com/lodging/49000000/48970000/48969100/48969024/414a5f7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Los Portales Chignahuapan (Chignahuapan)](https://images.trvl-media.com/lodging/49000000/48970000/48969100/48969024/763518c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | Premium bedding, down duvets, pillow-top beds, individually furnished - Hotel Los Portales Chignahuapan (Chignahuapan)](https://images.trvl-media.com/lodging/49000000/48970000/48969100/48969024/9644f87a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Los Portales Chignahuapan (Chignahuapan)](https://images.trvl-media.com/lodging/49000000/48970000/48969100/48969024/d241a425.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests at Hotel Los Portales Chignahuapan enjoy a daily manager's reception, free WiFi, and self parking. The property offers a coffee shop, a restaurant with local specialties, and helpful staff providing tour assistance and concierge services. ## Reviews 9.4 Exceptional ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Housekeeping - 24/7 front desk £64 includes taxes & fees 14 Feb - 15 Feb ## Room options ### Check availability for these dates Tonight [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=48969024&PinnedHotelID=48969024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=48969024&PinnedHotelID=48969024&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 12 - Feb 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=48969024&PinnedHotelID=48969024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=48969024&PinnedHotelID=48969024&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=48969024&PinnedHotelID=48969024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=48969024&PinnedHotelID=48969024&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=48969024&PinnedHotelID=48969024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=48969024&PinnedHotelID=48969024&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Double Room ![Standard Double Room | Premium bedding, down duvets, pillow-top beds, individually furnished](https://images.trvl-media.com/lodging/49000000/48970000/48969100/48969024/4893461d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.8 Exceptional 8 reviews ### Highlights Garden Soundproofed Individually furnished Smart TV Hypo-allergenic bedding Pillow menu Separate bedroom Premium bedding - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChignahuapan-Hotels-Hotel-Los-Portales-Chignahuapan.h48969024.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChignahuapan-Hotels-Hotel-Los-Portales-Chignahuapan.h48969024.Hotel-Information) ## About the area Located in Chignahuapan, Hotel Los Portales Chignahuapan is in the city centre. Parroquia de Santiago Apóstol and Basilica of the Immaculate Conception are notable landmarks, and the area's natural beauty can be seen at Chignahuapan Downtown Park and Quetzalapan Falls. Kiosco Mudéjar and Casa del Axolote are two other places to visit that come recommended. [Visit our Chignahuapan travel guide](https://www.expedia.co.uk/Chignahuapan.dx6228802) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.83982%2C-98.03219&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rVC95TaHZPc73IpQx8_LN6uzTI4=) Primera de Santos Degollado 8 centro, Chignahuapan, PUE, 73300 ### What's nearby - Basilica of the Immaculate Conception 2 min walk \- 0.1 miles - Chignahuapan Downtown Park 2 min walk \- 0.1 miles - Casa del Axolote 2 min walk \- 0.1 miles - Parroquia de Santiago Apóstol 3 min walk \- 0.2 miles - Kiosco Mudéjar 3 min walk \- 0.2 miles ### Restaurants - Restaurant El Legado 2 min walk - El Veneno 2 min walk - Restaurante "La Puerta 5 min walk - Café Del Centro 4 min walk - Chiconahui 5 min walk ## About this property ### Hotel Los Portales Chignahuapan Hotel near Chignahuapan Downtown Park Located close to Casa del Axolote and Parroquia de Santiago Apóstol, Hotel Los Portales Chignahuapan provides a free daily manager's reception, a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Concierge services, a vending machine and tour/ticket information - A 24-hour front desk and smoke-free property Room features All guest rooms are individually furnished, and boast comforts, such as premium bedding and first-run films, in addition to perks, such as pillow menus and laptop-friendly workspaces. More conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Bathrooms with rainfall showers and shampoo - 36-inch Smart TVs with cable channels and first-run films - Private gardens and daily housekeeping ## Similar properties ![Interior](https://images.trvl-media.com/lodging/30000000/29840000/29831600/29831575/59b54671.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Osalle Inn Chignahuapan - Pool - Parking included - Free Wi-Fi - Room service 8.8 Excellent 129 reviews £60 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=29831575&PinnedHotelID=29831575&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Apartment, 2 Bedrooms | 2 bedrooms, premium bedding, pillow-top beds, blackout curtains](https://images.trvl-media.com/lodging/37000000/36870000/36861500/36861440/b93e2a8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Suites Axolotl Chignahuapan - Pet-friendly - 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Pet-friendly - Parking included - Free Wi-Fi - Kitchen 8.0 Very good 20 reviews £20 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=113799065&PinnedHotelID=113799065&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/121000000/120440000/120438300/120438221/eb479be5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Candela Hotel Chignahuapan - Pet-friendly - Parking included - Free Wi-Fi - Business services 9.2 Wonderful 10 reviews £71 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=120438221&PinnedHotelID=120438221&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96350000/96343900/96343812/bd2721cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas Luz y Vida Chignahuapan - Pet-friendly - Parking included - Free Wi-Fi - Spa 8.6 Excellent 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=96343812&PinnedHotelID=96343812&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Cabin, 1 Bedroom, Bathtub, Lagoon View | Iron/ironing board](https://images.trvl-media.com/lodging/119000000/118210000/118201700/118201611/43855fd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CABAÑAS EL LAGO Zacatlán - Pet-friendly - Parking included - Free Wi-Fi - Laundry room 10 Exceptional 8 reviews £127 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=118201611&PinnedHotelID=118201611&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=48969024&PinnedHotelID=48969024&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=48969024,29831575,36861440,113767031,42254828) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - A coffee shop/cafe - A restaurant - Free daily manager's reception ### Restaurants on site - TAQUERIA Y JUGOS EL PORTA ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Handrails in stairways - Lever door handles - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk ### More - 2 floors - Colonial architecture - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 36-inch smart TV with cable channels - First-run films ### Food and drink - Restaurant dining guides ### More - Access via exterior corridors - Individual furnishings - Laptop workspace - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Cleaning/housekeeping/linen are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Los Portales Chignahuapan Hotel Los Portales Chignahuapan Hotel Hotel Los Portales Chignahuapan Chignahuapan Hotel Los Portales Chignahuapan Hotel Chignahuapan ## Frequently asked questions ### Is Hotel Los Portales Chignahuapan pet-friendly? ### How much does it cost to stay at Hotel Los Portales Chignahuapan? ### How much is parking at Hotel Los Portales Chignahuapan? ### What time is check-in at Hotel Los Portales Chignahuapan? ### What time is check-out at Hotel Los Portales Chignahuapan? ### Where is Hotel Los Portales Chignahuapan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Los Portales Chignahuapan Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Amenities ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 85 8 - Good 27 6 - Okay 4 4 - Poor 0 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### JOSE ALFREDO 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 👌 ##### JOSE ALFREDO Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Fernando 5 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Fernando Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Erick 28 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities The ggod: Very modern property. Near to most iconic locations. The bad: Small rooms, too noisy guests. The price paid don't reflect the services received. ##### Erick Stayed 1 night in Aug 2024 ### 8/10 Good #### Ramiro 4 Dec 2024 Liked: Cleanliness, staff & service Nights are cold and the rooms are cold. They don't have heating or air conditioning. ##### Ramiro Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Verified traveller 26 Nov 2022 Liked: Cleanliness Disliked: Staff & service #### Horrible service from Front desk AM shift woman. The morning shif front desk woman was rude and unfriendly when we asked if we could ch in a little earlier (we arrived earlier with our small dog). We have done this in other hotels and usually the staff is very flexible, they try their best to accommodate guest Even thought los portales is a small hotel we could tell there were rooms already ready, so it was not an availability issue at the moment of our arrival. We were charged a slightly higher amount because of our pet and that was not the problem, it was the way she responded when I wanted just to clarify the cost for my benefit, SHE rudely pointed with her disgusting fingernail to a piece of cardboard that listed the prices according to the room booked This hotel doesn’t have heat so we requested two extra blankets aside from the two that were already in the room. She said she will send them immediately and she never diid. So I went to front desk to tell her they were not needed anymore. My family decided to wait for the Night Shift person instead. What a big difference because this gentleman brought them to our room immediately. When it was time for check out we were on our way to front desk to return the key, she was walking our way and she said to hand her the keys right there and then, we did. Not a “ Thank you, hope you enjoyed your stay” “We hope to see you again” Because of her we won’t be staying in our next trips in Los portales Hotel. Owners be aware of who you are hiring to represent your Hotel. ##### Verified traveller Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Angélica Altamirano 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities La habitación perfecta, las instalaciones súper bonitas, limpias, todo muy bonito y la gente que te atiende súper amable. Definitivamente uno de los mejores hoteles ##### Angélica Altamirano Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Irma Esmeralda 27 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo me gustó , excelente ubicación zona céntrica , solo que en el lavabo no había agua caliente , todo lo demás es excelente, me volvería a quedar !! ##### Irma Esmeralda Stayed 1 night in Nov 2025 ### 10/10 Excellent #### eumir 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ambiente tranquilo, buena ubicación ##### eumir Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Diego 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente habitación, muy limpia y cómoda. Execelente servicio, todo el tiempo atentos a nuestras necesidades, super céntrico, 5 minutos a pie del zócalo. Muy recomendable, sin duda volvería a hospedarme en este hotel. ##### Diego Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Antonio 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo muy bien. ##### Antonio Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jacobo 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy centrica ##### Jacobo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Miguel Ángel 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Su ubicacion ![](https://a.travel-assets.com/ugc/hotel-reviews/33751c96-ea85-4f92-b8c3-e5af7930b9d9-1755822974897.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Miguel Ángel Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Veronica 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities TODO MUY BIEN ##### Veronica Stayed 1 night in Aug 2025 ### 8/10 Good #### Edith 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort La estancia nos pareció buena, muy cerca del centro. Mucha cordialidad en la atención. ##### Edith Stayed 2 nights in Jun 2025 ### 8/10 Good #### Juan Martin 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un buen hotel, sus habitaciones son cómodas, limpias y cuentan con lo necesario para nuestro hospedaje, y lo mejor de todo es que están ubicados muy cerca de la plaza principal, las iglesias, comercios y restaurantes del poblado. ##### Juan Martin Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### SERGIO NUÑEZ 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 10 de 10\. Excelente hotel. Muy limpio, seguro, bonito y cómodo. Y el personal fue muy amable. Ni parece hotel de un pueblito mágico, está excelente todo. ##### SERGIO NUÑEZ Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Gaby 21 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es realmente muy bonita, la habitación es muy espaciosa y, al encontrarse en el centro, tienes acceso a todos lados ##### Gaby Stayed 2 nights in Jan 2025 ### 8/10 Good #### Luis enrique sanchez 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena la estancia en el hotel a 2 cuadras del zocalo con muchos lugares para comer y acceder a pie. ##### Luis enrique sanchez Stayed 2 nights in Dec 2024 ### 8/10 Good #### Margarita 10 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lugar amplio y agradable... Solo le faltó que tuviera servicio de alimentos ##### Margarita Stayed 2 nights in Jan 2025 ### 8/10 Good #### Adriana 22 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es muy lto el precio para lo que realmente ofrece, sólo que es de lo mejor que hay por los alrededores. ##### Adriana Stayed 1 night in Dec 2024 ### 8/10 Good #### GONZALO 12 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ninguna ##### GONZALO Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Israel Gomez 4 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy recomendable ##### Israel Gomez Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Felipe 9 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities TODO MUY BIEN, LO IUNICO QUE CREO QUE LE FALTA ES AIRE ACONDICIONADO Y TAL VEZ PISTOLA DE AIRE PARA QUE SE PEINEN LAS DAMAS, PERO POR EL PRECIO ESTÁ EXCELENTE. ##### Felipe Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Scarlett 9 Oct 2024 Liked: Cleanliness, staff & service, amenities . ##### Scarlett Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Jorge 16 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo excelente. Nos gustó mucho! Todo muy bien. La verdad el hotel es muy cómodo. Muchas gracias por todo!! ##### Jorge Stayed 1 night in Aug 2024 ---