Ratings based on 2,890 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Excellent staff

Posted 30-Sep-2016
Overall excellent experience. Can't complain about a thing
4out of 5
by A verified traveller from chicago

Posted 26-Sep-2016
Nice, clean hotel in great location. Staff courteous and helpful. Spacious rooms that were recently updated.
5out of 5
by A verified traveller

Ottimo albergo nel cuore del magnificent mile

Posted 13-Sep-2016
Sono stato a Chicago con la mia famiglia eravamo in 5 abbiamo avuto una bellissima suite, albergo pulito, personale gentile e pieno di attenzioni. Ottimo rapporto qualità prezzo. Lo consiglio per un soggiorno nel cuore del magnificent mile di chicago
5out of 5
by A verified traveller from Ohio

Classy hotel

Posted 12-Sep-2016
Pros: Very classy hotel
Cons: We needed a microwave to heat up our leftover deep dish pizza but there was none to speak of.
Location: Great location... shops and restaurants everywhere. We took in several tours and tried to sightsee as much as we could. We had a wonderful time.
The Omni is a great place to stay. Classy, modern and a great location. We really enjoyed our time in Chicago.
5out of 5
by A verified traveller

Posted 12-Sep-2016
Vey nice clean friendly great view great location Staff was e very helpful
4out of 5
by A verified traveller from Seattle

Posted 08-Sep-2016
Hotel room was functional and nicey appointed. Was disappointed in the over full fridge that you couldn't adjust so it would be cold and the lack of microwave. Location was great, close to everything.
4out of 5
by A verified traveller from Los Angeles

Amazing location

Posted 07-Sep-2016
Pros: Location.
Cons: Housekeeping
This hotel is at an amazing location; walking distance to everywhere, all attractions; however housekeeping was awful.. They didnt make our beds in the mornings, trash was not emptied every day; they forgot coffee cups every morning..
4out of 5
by A verified traveller

Great Hotel

Posted 07-Sep-2016
Great location central to shopping. Very good breakfast buffet!
4out of 5
by A verified traveller

Well located.

Posted 07-Sep-2016
Very good room, staff and location. Few services, but enough
1out of 5
by A verified traveller

Staff were so bad

Posted 06-Sep-2016
They were unfriendly at all, the front disk persons who work in the night were so mean . we booked a city view but they said that there is no available city view room. They also asked us to leave the hotel twice because we were laughing and talking with each other in the room.