Ratings based on 2,979 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from St Louis

Excellent hotel on Michigan Ave.

Posted 06-Dec-2016
Annual shopping trip to Chicago and we always stay at the Omni due to location and amenities.
5out of 5
by A verified traveller from M

Nice place to stay

Posted 03-Dec-2016
Nice place to stay . Good location Staff was efficient, courteous, friendly and helpful
5out of 5
by A verified traveller from US

Staff

Posted 29-Nov-2016
Pros: Location
Location: Shopping, sightseeing
Staff could not have been nicer, rooms were clean. Hotel was busy due to a private party in connection with the lighting of Michigan Avenue, but staff did all they could to help.
5out of 5
by A verified traveller from R

Great location- friendly staff

Posted 27-Nov-2016
Great for a family of 5- spacious and clean. The location is great. Easy early check in
5out of 5
by A verified traveller

Posted 27-Nov-2016
Great hotel! Close to everything. Love the remodel. Will definitely return.
5out of 5
by A verified traveller from US

Posted 21-Nov-2016
Nice location Awesome rooms and very friendly staff
5out of 5
by A verified traveller from Brooklyn, United States of America

Ideal location, can't beat that!

Posted 21-Nov-2016
Had awesome time! Very curtious staff, they let me extend my check out time without any fuss!
3out of 5
by A verified traveller

Location was very close to everything

Posted 18-Nov-2016
I was not happy at all with the person on front desk who did the check in and check out not friendly in a way rude and should not be at front desk
5out of 5
by A verified traveller from US

Posted 07-Nov-2016
Great location!
5out of 5
by A verified traveller

Great

Posted 04-Nov-2016
Pros: Staff friendly. Rooms are a great size and clean.
Cons: Having to take 2 elevators to get to rooms. Other than that nothing was wrong with the hotel
Location: Great location