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Reviews of La Banque Hotel

4 out of 5
La Banque Hotel
2034 Ridge Rd, Homewood, IL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 262 out of 348 reviews" "
Rating 8 - Good. 63 out of 348 reviews" "
Rating 6 - Okay. 12 out of 348 reviews" "
Rating 4 - Poor. 5 out of 348 reviews" "
Rating 2 - Terrible. 6 out of 348 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was great Expedia was terrible. Reservations were inaccurate, rooms were cancelled and I had to pay again after I had already prepaid the account. Disappointing!
Stayed 2 nights in Apr 2024
Response from Sarah on 29 Apr 2024
Sorry you didn't have a good experience with Expedia but glad you enjoyed your stay. Please call us directly next time and we will make sure you have an easier experience.

10/10 Excellent

Angela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We travel a lot and this, by far is one of the best properties for a wonderful stay.
Stayed 2 nights in Mar 2024
Response from Sarah on 29 Apr 2024
Thank you so much for the stellar review!

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Sarah on 29 Apr 2024
Merci Beaucoup!

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely decor. Converted old bank with vault door and safe deposit box remnants all around.
Stayed 1 night in Mar 2024
Response from Sarah on 13 Mar 2024
We are so happy you noticed our preservation of history! Thank you for the review.

10/10 Excellent

whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Feb 2024
Response from Sarah on 13 Mar 2024
Thank you for the great review!

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable boutique hotel. Good breakfast. Pricey but worth the money.
Stayed 1 night in Feb 2024
Response from Sarah on 16 Feb 2024
Well we adore this review! thank you for sharing.

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from Sarah on 16 Feb 2024
Merci deaucoup!

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book this hotel now!
Superb! That’s the only thing I can think to say about this hotel. Perfect staycation. The modern looking this hotel can stand next to the Langham in Chicago.
Stayed 1 night in Jan 2024
Response from Sarah on 17 Jan 2024
This is one of the best reviews! We take a lot of inspiration from the Langham in Chicago. Thank you so much.

10/10 Excellent

Asjah

Liked: Cleanliness, staff & service, property conditions & facilities
would come back again
Stayed 1 night in Jan 2024
Response from Sarah on 17 Jan 2024
Merci deaucoup!

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sarah on 17 Jan 2024
Thank you for the review!

6/10 Okay

DY

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Not as good as previous stay.
The room was mostly clean but there wasn’t any water like there was supposed to be, the toiletries were almost empty, the Kleenex was almost empty and didn’t get replaced. We only had our room serviced once and it was skipped even though we’d removed the do not disturb before leaving for the day. We’d had a long day at a family funeral and came back to an unclean room and were disappointed. We spoke with some locals who’d mentioned some turnover in the restaurant and it seemed the hours and service were different from our last stay, which was only 3 months ago. When checking out there were no questions as to how our stay was, or request for feedback. The location is good, however.
Stayed 5 nights in Jan 2024
Response from Sarah on 17 Jan 2024
I apologize that we missed the mark from your last stay compared to this one. I hope you will let us make this up to you.

10/10 Excellent

DeAaron

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a wonderful experience! The staff was friendly and extremely helpful the room was clean
Stayed 2 nights in Dec 2023
Response from Sarah on 17 Jan 2024
Merci deaucoup

2/10 Terrible

Monae

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Sarah on 17 Jan 2024
Sorry we did not meet your expectations. I hope we can make it up to you one day.

10/10 Excellent

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with very helpful staff.
Stayed 3 nights in Nov 2023
Response from Sarah on 17 Jan 2024
Thank you for the stella review!

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice no complaints at all
Stayed 1 night in Nov 2023
Response from Sarah on 17 Jan 2024
Merci deaucoup

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy
Very beautiful and classy hotel. The room is very comfortable and modern. I will be returning
Stayed 1 night in Nov 2023
Response from Sarah on 17 Jan 2024
We can not wait for your next stay!

10/10 Excellent

Nabil, Brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Sarah on 17 Jan 2024
Merci deaucoup

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very cozy. We only stayed for a brief few days, it was very quiet, which made it easy to sleep thankfully. Breakfast was great, room was comfortable, staff were friendly. No complaints. Would go again
Stayed 2 nights in Nov 2023

10/10 Excellent

oladimeji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
G8 elogant, clean, awesome place On par with hotels up north in Chicago. Every area gives a old skool elogant vibe.
Stayed 1 night in Nov 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the classy and lavish decor among the surrounding small town feel. Super friendly hotel staff and great food as well as convenient location to transit and shops.
Stayed 4 nights in Oct 2023

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At home in Homewood
The entire experience was lovely. Comfy bed, friendly people, great service, yummy breakfast.
Stayed 1 night in Oct 2023
Response from Sarah on 10 Oct 2023
Thank you so much for this stellar review! We can not wait to see you again.

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just lovely! So very clean and very safe! Very upscale for the quaint town of Homewood.
Stayed 2 nights in Sep 2023
Response from Sarah on 3 Oct 2023
Merci! Thank you for this great review. We are so happy you enjoyed.

2/10 Terrible

Kathleen

Stayed 1 night in Aug 2023
Response from Sarah on 9 Aug 2023
It is too bad you no showed your reservation because we are an absolute great property that you missed out on. We have a standard cancellation policy that we must follow. Hopeful you get to experience our lovely hotel in the future.

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place!
In town for my reunion. Hotel is very beautiful and very comfortable. Great service.
Stayed 1 night in Jul 2023
Response from Sarah on 1 Aug 2023
Thank you for the stellar review. We hope you had fun with all of the festivities. We hope to see you at your next reunion.

10/10 Excellent

JANIECE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jul 2023
Response from Sarah on 8 Jul 2023
Thank you for the stellar review! come again soon.

10/10 Excellent

Patreze

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Ever!!
Best stay ever!!! This hotel is top notch! I just left Paris, France, and had to come to Illinois. This hotel made me feel like I was still in Paris. I woke up to a Farmers market outside and awesome restaurants all around. Its located in a beautiful quaint town. I did not want to leave the jetted tub, the blackout curtains, amazing King bed and beautiful ambiance of the entire room.
Stayed 2 nights in Jun 2023
Response from Sarah on 8 Jul 2023
Merci! Thank you for this great review. We are so happy you enjoyed.

10/10 Excellent

Meaghan

Stayed 2 nights in Jun 2023
Response from Sarah on 1 Aug 2023
Merci!

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Sarah on 8 Jul 2023
Thank you for this feedback. Sorry we did not meet your perfect expectation but if you would reach out I would appreciate knowing how we could of made your stay better.

10/10 Excellent

Lakeesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, wonderful stay.
The hotel is beautiful. All the staff are very friendly and hospitable. I would definitely stay again.
Stayed 3 nights in May 2023
Response from Sarah on 11 Jun 2023
And we can not wait for you to stay again!

10/10 Excellent

Sharon L.

Liked: Cleanliness, staff & service, property conditions & facilities
What a great little hotel! Service was really good. And it has an old school luxe French vibe. And it also had a Tesla charger.
Stayed 1 night in May 2023
Response from Sarah on 11 Jun 2023
Merci! Our small business appreciates the stellar review.

10/10 Excellent

Racheal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sarah on 11 Jun 2023
Thank you for the stellar review! We appreciate you supporting our small business.

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sarah on 11 Jun 2023
Thank you for the stellar review. We appreciate you!

8/10 Good

Deidre

Stayed 1 night in May 2023
Response from Sarah on 11 Jun 2023
Thank you for the review. Our small business appreciates you!

10/10 Excellent

Christa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel. The room and bathroom are gorgeous! The beds and linens are very comfortable.The restaurant is so good as well!
Stayed 2 nights in Apr 2023
Response from Sarah on 27 Apr 2023
Thank you for such a stellar review! We are so happy you enjoyed yourself.

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very accommodating and friendly. I would stay again.
Stayed 2 nights in Apr 2023
Response from Sarah on 24 Apr 2023
Thank you for this stellar review! Can not wait for you to stay again.

8/10 Good

Kimberly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed my stay at this boutique hotel. The room was nice and cozy with thoughtful touches such as an umbrella in case it rained, and you didn't have yours on hand. The bathroom was lovely and having a water closet is always a nice feature. The walkable location was good for finding food and shopping. I will definitely be coming back and will also recommend to family and friends.
Stayed 1 night in Apr 2023
Response from Sarah on 17 Apr 2023
Thank you so much for that lovely review about some of are many small touches. We can not wait for your next visit so we can show you more!

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel. Quiet. Beautiful rooms. Excellent staff and great location! I’m a repeat customer.
Stayed 1 night in Apr 2023
Response from Sarah on 5 Apr 2023
Thank you so much for the stellar review! We are happy you had such a great time. We can not wait for your next visit here at LaBanque Hotel!

10/10 Excellent

Leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Banque has been my go to stay in the area for several years when business takes me to the area. Always a great stay, never disappointed.
Stayed 1 night in Mar 2023
Response from Sarah on 10 Mar 2023
Thank you so much for the stellar review! We are happy you always have such a great time. We aim to please!

6/10 Okay

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Slightly disappointing
This hotel is absolutely beautiful and very well decorated. Unfortunately, the experience we had didn't match the decor. TVs are impossible to navigate and we had to get the front desk person help us twice. The bed was comfortable but the pillows were way too soft, and there were no other options in the room. Bathroom was very clean but they obviously didn't check the complimentary boxed kit, ours was empty. The other items were a nice touch and plenty of towels.
Stayed 1 night in Feb 2023
Response from Sarah on 15 Feb 2023
Thank you so much for this feedback.

10/10 Excellent

Lucas

Stayed 1 night in Feb 2023
Response from Sarah on 13 Feb 2023
Thank you so much for the stellar review! We are happy you had such a great time.

10/10 Excellent

Kendra

Stayed 1 night in Feb 2023
Response from Sarah on 11 Jun 2023
Merci Beaucoup!

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was warm and inviting and very posh
Stayed 1 night in Feb 2023
Response from Sarah on 6 Feb 2023
Thank you so much for the stellar review! We are happy you had such a great time.

10/10 Excellent

Luma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Sarah on 6 Feb 2023
Thank you so much for the stellar review! We are happy you had such a great time.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Jan 2023

10/10 Excellent

Kenisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great South Suburb Hotel Stay
Nice hotel in Homewood! Loved the new year eve bag with horns, beads, lei, a cookie and a small bottle of bubbly for the new year! Also loved the makeup towel in the bathroom!
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, beautiful hotel. Very clean. Great breakfast and friendly staff. Would love to stay there again!
Stayed 1 night in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Clean and quiet higher end hotel in a safe location.
Stayed 1 night in Oct 2022

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 1 night in Oct 2022

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, great restaurant
Stayed 1 night in Oct 2022

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022